Palm Centro - Entourage Sync HELP!

How do I set up to sync my centro to my entourage? I'm sure someone knows how to do this. HELP!
I can get hot sync to go both ways between Palm desktop but I use Entourage for all my contacts and calendar. How do I set this up? I assume it's very basic but I find no conduit install etc to get it working.
Post relates to: Centro (Sprint)

It used to be simple with Entourage 2004, all you have to do supposedly was just to install a Microsoft office component called Handheld Sync Installer. But with Entourage 2008, it is is tightly integrated with Apple's Sync services. There is an excelent tutorial guide by Microsoft from this link.
Post relates to: Palm m105

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Palm Centro Media Sync

Can't get my pics on my Palm Centro to Sync to my desktop. All other data syncs work well.
Thanks
Post relates to: Centro (Verizon)

The best way is to not sync media rather use an SD card to store pictures. Less stress on you and more free memory for your device.
Message Edited by IrreducibleM31 on 04-16-2009 07:59 PM

Palm Centro/Outlook Sync

Hi,
I have a Verizon Palm Centro, about 2 years old. When I sync using the USB cable, I continually get the message that all databases have synced correctly. However, nothing changes in either my phone or the Outlook on my PC (Windows XP, Outlook 2007).
This all used to work until a few months ago I started getting messages that one of my databases was not syncing (forget which one it was). This happened shortly after I added ACT! software to my PC, which operates off of Outlook. I called Verizon tech support and was stepped through a "fix". After the fix, I was no longer getting error messages, however I now realize that no syncing was actually taking place, at least not with Outlook. (BTW, I am willing to uninstall ACT! if that will help).
I need to get this fixed, and have had little luck in getting through on the phone to a Verizon tech support person.
Please help, and thanks.

Try these steps to configure your device.
Double-click the HotSync icon(located in the System Tray).
Alternate navigation: Click Start> Programs (All Programs)> Palm> HotSync Manager.
Select the desired device / profilefrom the HotSync Manager settings formenu.
Click Connections.
Ensure USBis checked.
Click Applications.
Select the desired Conduitthen click Configure.
Ensure the desired Actionis selected for the conduit then click OK.
Synchronize the Files-Updates and synchronizes the data on both the handheld and desktop computer, using the most current information as the standard. This setting is typically used for day-to-day HotSync operations.
Desktop Overwrites Handheld- Uses the information on the desktop computer to replace any information on the handheld. Typically, this option is used in restoring lost information to a handheld.
Handheld Overwrites Desktop- Uses the information on the handheld to replace any information on the desktop.
Do Nothing- Does not synchronize or replace any data on either the handheld or desktop computer.
8.Repeat steps 5 and 6for each of the desired conduits..
9. Click Done.
Hope this is helpful!

Palm Centro Unwanted Hotsync Help!!

Okay I have the Palm Centro from AT&T and I got this message from the phone saying it was connecting to HotSync and I don't want it to and it keeps popping up anyways! Please help me figure out how to make it stop trying to connect.
BTW I'm 13 and I don't know what to do so please put it easier for me to do this. And my parents aren't home so I can't ask them.
Post relates to: Centro (AT&T)

Hello and welcome to the Palm forums!
You can click on "cancel" to stop the hot sync or remove the battery from your centro and stick it right back in. This should stop the hot sync.
PS It is not a good idea to post personal information on a public forum. You can click on the top right of your post and edit it. I would suggest that you remove your age from the post and the fact that your parents are not home. It is not safe to inform the public about that! You can just write that you need help with this issue and you would like a response asap.
Post relates to: Tungsten E2

Palm centro wont sync epocrates

Hello,
I am having two problems with my palm centro
1. I am trying to download epocrates, via a mac, to my palm centro. The icon shows up but when selected the program is empty. The hotsync message says there is an error in downloading. The centro says it is unable to complete, the installer is missing
2. I want to edit the categories on my contacts. Everytime I try to edit I can get into the edit screen, type in the edit, but the centro re-boots when I hit OK, not saving the edit.
Kfitt
Post relates to: Centro (Sprint)

Did these keys ever work?
Have you installed anything lately that corresponds with the timing of the errors?
Since the device is still covered under warranty, I'd take it back to whomever you purchased it through, either Sprint or Palm.
Note: Both of them might ask you to Hard Reset the phone to determine whether the problem is caused by software. Have you tried this yet?
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Palm Centro Bluetooth Sync with Vista 64bit

I just got a Palm Centro and was able to go all the way through configuring both the Palm Centro and the PC to see each other. I created a virtual COM port (COM5) and selected that port as my Serial Connection.
That is when it stops working. Pressing the HotSync button on the Centro gives me the following error...
Unable to initiate HotSync operation because the port is in use by another application.
This port was just created, how can it be in use?
Thanks, John
Post relates to: Palm Z22
This question was solved.
View Solution.

Did you check bluetooth under connections in Hotsync Manager on the PC? Right click the hotsync icon and goto settings, then connections. Is bluetooth there and checked? If not do so.
Next delete the bluetooth connection on the device and try to recreate it. You shouldn't need to create the virtual port on a vista system. That step was for older versions of windows that didn't do that automaticaly.
Post relates to: None

Palm Centro Calendar Sync

Downloaded new update for controlled up on 2 calendar.Nothing helped.Uninstalled.Where can I get an old version and will it load my dataviz document handler,colored calendar and stuff? Help !!! I used my desktop allot.
Post relates to: Centro (AT&T)

Ok, you will need to do a "clean" uninstall of Palm desktop and install Palm desktop 4.1.4e and try that version. That version has the color for the calendar and your docs to go should work but you may need to upgrade to a newer version.
Click on the following link to the kb.palm.com webpage for the article regarding Palm Desktop 4.1.4e and HotSync Manager (Windows)
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=32991
Here are the insctuctions for the clean unionstall on Vista.
You should first make a copy of your data to have just in case something
happens. You can find your data files by going to Start --> Documents -->
Palm OS Desktop. Highlight your Palm Desktop username and right click and
copy. Then go to your PC desktop right click on a blank spot and select paste.
If this is the first time you are installing Palm desktop and encountering a problem, skip the previous step.
Now you want to uninstall Palm Desktop and remove everything that has to do
with Palm Desktop from your computer.
Go to the following locations on the PC and delete the folders listed below.
C:\Program Files\Palm or Palm One
C:\Users\[Vista Login Name]\appdata\local\virtualstore\Program Files\Palm or
PalmOne
C:\Users\[Vista Login Name]\appdata
*Note you may need to view hidden folders to get to appdata. To do that go
into your control panel and open folder options. Go to view tab and uncheck
hide hidden files.
Once this is done you will need to delete some registry keys from your PC Operating System.
Word of warning, going here and deleting the wrong thing can cause your PC
from starting up, crashing and deletion of programs and data. If you feel
you are unsure of yourself, see if you have a friend that can help you or a
PC technician that you can pay to help you. This procedure will show them everything they need to delete. To make sure we have a good copy of the current registry, we need to do a backup of the Registry.
Go to start on the PC, in the search field type "regedit.exe" without quotes.
Highlight COMPUTER, go to File --> Export. Should pop up with a Save As box.
Current location is fine, should be in My Documents or save to a location you will remember. In the file name on the bottom type "backup[todaysdate]" i.e. backup07072008. Next, the hard part.
The easiest way to make sure your working with the correct key, highlight the key i.e. palm quick install, and press delete on your keyboard. It will ask you, are you sure. Say yes. Do the same thing for all keys below.
If you make a mistake, stop what you are doing. And call a PC technician.
BUT do not turn off your computer.
The reg keys are as follows (Note: some of theses reg keys will not be here
but if they are delete them)
* HKEY_CURRENT_USER\Software\U.S. Robotics\Palm Quick Install
* HKEY_CURRENT_USER\Software\U.S. Robotics\PalmOne File Transfer
* HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop
* HKEY_CURRENT_USER\Software\Palm
* HKEY_CURRENT_USER\Software\Palm, Inc.
* HKEY_CURRENT_USER\Software\PalmDesktopAutorun
* HKEY_CURRENT_USER\Software\palmOne
* HKEY_CURRENT_USER\Software\PalmSource
* HKEY_LOCAL_MACHINE\Software\PalmSource or anything else that says palm
Next reboot your computer.
Then reinstall your Palm desktop from the CD and do a hotsync. If it asks
you for a username, enter the name that is on your device in the upper right corner of the hotsync screen. Do not sync during this process. There is a chance the data will be deleted from the device if you sync during the install.
Once you have version 6.2 uninstalled, install 4.1.4e and do not sync during the install. After you complete the install of 4.1.4e, set the conduits in hotsync manager to handheld overwrites desktop. This will perform a sync one-way to the PC from the handheld.
Once you have the data in Palm desktop, use the export function in Palm desktop. Here is a procedure for exporting your data.
The best way to preserve your data is to export the data in each category in Palm Desktop to a seperate folder on your PC.
Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. Click on the link below and follow the instructions on that page for the export procedure.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28734
Make sure you select all for the range in the export window.
With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive.
Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
With this process you can always import the data back into Palm Desktop anytime you have a problem with the data in Palm Desktop or if your computer/hard drive/device crashes.

Palm Centro Hot Sync Error ""PMTraceDatabase""

This post covers the following error.....
PMTraceDatabase
Protocol Error
Handheld file could not be opened. (4004)
SYNCERR_FILE_NOT_OPEN
Thanks to a previous post from HardBeatz and Novelesm here is the solution for removing that
annoying error and "yes" it works like a charm:
This fix has been verified to work on Vista and Windows XP Pro operating systems
Do the following steps
1. download and install FileZ from here
http://nosleepsoftware.sourceforge.net/index.php?page=filez or here.... FIleZ link
2. Launch FileZ and tap on view and edit files
3. Open the internal folder
4. Make sure the ROM in upper right corner is NOT checked and
tap pmtracedatabase and put a check mark next to it
5. Tap details
6. Tap on the "Attrs" tab
7. Uncheck the box next to backup
8. Click Save and close the FileZ program
9. Now HotSync and error should no longer exist
Post relates to: Centro (Verizon)
Post relates to: Centro (Verizon)

Thanks for the reminder Rawhidepd.
We made this information a "sticky post" at the top of this section of the forum some time ago!
WyreNut
Post relates to: Centro (AT&T)
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Can't sync Palm Centro and Outlook 2007/Windows 7 - please help!

Hello,
I've never posted on a forum, but I'm at my wits end...! I've been trying to get my Palm Centro to sync Contacts/Calendar/Memos to Outlook 2007 on my new laptop for a week now with no success. It used to sync just fine to my old computer with Windows XP and Outlook 2003. Then that computer crashed (my Outlook files were backed up on an external harddrive). I received my new computer with Windows 7 XP (32-bit) and Outlook 2007.  I've downloaded the Palm Desktop 6.2, Windows 2007 Conduit, and Software Update 1.03 (Windows installer) for Centro for Verizon.
When I sync my phone to my new Outlook, it completes all 12 steps, but does not load Contacts/Calendar/Memos to Outlook.  This is a list of the error messages:
   HotSync session started on 04/14/10 12:11:25, and completed in 100.0 seconds
Outlook Calendar synchronization completed with messages
Duration: 5.4 seconds
Outlook Calendar
Please set the option "Enable Synchronization when Outlook is offline" in UI inorder to synchronize in Offline mode
OLERR:0C-000F (0x0)
OLERR:0D-0003
OLERR:0D-0001
- Not Synchronized
Outlook Contacts synchronized successfully
Duration: 0.0 seconds
Outlook Contacts
OLERR:0C-000F (0x0)
OLERR:0D-0003
OLERR:0D-0001
- Not Synchronized
Outlook Tasks synchronized successfully
Duration: 0.0 seconds
Outlook Tasks
OLERR:0C-000F (0x0)
OLERR:0D-0003
OLERR:0D-0001
- Not Synchronized
Outlook Notes synchronized successfully
Duration: 0.0 seconds
Outlook Notes
OLERR:0C-000F (0x0)
OLERR:0D-0003
OLERR:0D-0001
- Not Synchronized
Media synchronized successfully Duration: 3.8 seconds
Backed up some files successfully to Backup Folder
Duration: 90.0 seconds
Backed up 9 file(s) successfully
AddressingLibRecent-HsCh
AddressingLibRecent-HsCi
Messages Database
PhoneCallDB
Cookie Data
AddressCompaniesDB
psysLaunchDB
Saved Preferences
AddressTitlesDB
Failed to backup 1 file(s) PmTraceDatabase Protocol Error: Handheld file could not be opened. (4004) SYNCERR_FILE_NOT_OPEN
Can someone please help me transfer Contacts/Calendar/Memos from my Palm Centro to my computer's Outlook 2007?
I've ready about 3rd party software in posts (Pocket Mirror), but I don't know if it applies here because the Contact/Calendar/Memo information is in my Centro - not in Outlook. I need to get it from my Centro to Outlook 2007.
Any help is greatly appreciated! Thank you!

hat wrote:
I have a Pre Plus and am using CompanionLink software. If the Centro is like the Plus (which I believe it is) it will not sync with Outlook. Here is a link to Companion Link:
http://www.companionlink.com/index.html
I have been using this and it works great. On their site you can choose the phone and the particular program you need to sync with and choose which you way you want to sync.
Hope this helps
Sorry hat, the Centro has absolutely nothing in common with a webOS device! It runs PalmOS. Nice of you to reply with your suggestion though!
@SyncHelpPlease: OLERR errors are covered in this Palm KB article:
http://kb.palm.com/wps/portal/kb/common/article/31167_en.html
Something I noticed in your post - you installed Palm 6.2.2 AND the 2007 conduit. Palm Desktop 6.2.2. has the 2007 conduits built into it already, and the patch is not needed. Whether this is the cause of your problems, I'm not sure, but I've fielded several posts of the same issue where the user did the same thing you did!
I'd suggest doing a clean uninstall, and reinstall of Palm Desktop 6.2.2 only.
I admit, I do not use Outlook, nor Win7, so I'm giving you my best guess at a way to solve your problem. Hopefully, this may lead to a solution!
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

How to set "from" field in Versamail 4.0.1 EAS / Palm Centro Verizon

I have set up a Palm Centro to sync via Activesync using Versamail 4.01.00. All seems to be working normally but there doesn't seem to be a place to set the senders proper first and last name as the sender. When I send an outbound message the recipient receives the message from login "username" instead of "Firstname Lastname". Anyone know where to change this?
Thanks,
Rob
Post relates to: Centro (Verizon)

Check under Preferences / Reply Options
Post relates to: Treo 700p (Verizon)

Palm Centro - Vista - Hot Sync Problem

Hello: I have a Palm Centro (Verizon) and am having major issues hot synching to my new Windows Vista (32 bit) home PC. I continually get the following error message:
"Error: SgConflictNotifier.dll failed a confirmation query and cancelled the sync operation."
"HotSync Error: An application canceled synchronization or failed to respond to a HotSync notification. Please ensure that you are not currently editing data using applications such as Palm OS Desktop or Install Tool (8009)."
I am running Hot Sync Manager 7.0.2 and Palm desktop by ACCESS 6.2.2.
When I tried the Hot Sync operation on my old XP computer, no issues whatsoever. Can anyone help?
Thanks
Seca2man
Post relates to: Centro (Verizon)

I am having the same issue as are several people on this board. I have attempted to reinstall the application and reset my Treo but still nothing. I would be interested if there is a fix I am missing.

Only Able to Wirelessly Sync Palm Centro One-Time Before Needing to Reboot My PC to Sync Again

I'm using a Bluetooth dongle to sync between a Palm Centro and my PC, which uses the Windows Vista 64-bit and Outlook 2007. After an unbelievable four hours on the phone with Palm support, I was able to synchronize wirelessly because that was the only option available.
All synchronizations have been problem free for at least four months and then for reasons that escape me, I can only successfully sync once, without having to reboot my PC. It seems that each reboot is good for one sync. When I try to sync more than once, I get the following error message on my Centro:
"Unable to initiate hot sync operation because the port is in use by another application."
I am probably going to be upgrading to Windows 7 over the next month or two and am a bit concerned with the problems I've seen from people who've gone from Vista to Windows 7, who did not have any problems under Vista. The only reason I mention this is because of whatever solution that is suggested, hopefully it will also work under Windows 7.
It is great to have a community that helps with Palm. Thank you very much.
Post relates to: Centro (Verizon)

The Bluetooth work around as worked for most customers and does not for some. This is for both Vista 64 and Windows 7 64. With your case it sounds like the Bluetooth partnership needs to be renewed. To do that delete both partnerships from the device and then re-add them. If you need more information on this please look at this thread: http://forums.palm.com/palm/board/message?board.id=windows_hotsync&thread.id=53678

Palm Centro Sync Error

Hi Everyone,
I recently upgraded to the Palm Centro and I love it, the only thing is I've been getting the same error message since the first time I synced with my laptop. I've looked through the first 16 pages of this forum hoping to find some information and while I saw a few posts, none referred to the error message that I'm getting.
Phone: Palm Centro
OS: Windows Vista
Connection: USB
This is the error message:
PMTraceDatabase
Protocol Error
Handheld file could not be opened. (4004)
SYNCERR_FILE_NOT_OPEN
Whatever help you can provide will be greatly appreciated.
Thanks
Post relates to: Centro (Sprint)

If you do a search on the forum for 4004 you will find many other posts about the error message especially with Vista. The Centro is relatively new and any extra information you can provide us will greatly help decode this error.
1. Can you post all third party applications you have installed on your device
2. What device did you upgrade from?
3. Did you follow standard upgrade procedures that can be found here http://kb.palm.com solution id 12926
4. Are you syncing through EAS?
5. Are you doing a cabled sync, bluetooth, wireless?
6. Are you using any other backup program, either through Sprint or another third party company?
7. Are you syncing to Palm Desktop or Microsoft Outlook? (if outlook what version)
At this time with the limited information you have provided the only solution I can suggest if the soft reset as the previous person posted is to hard reset your device and follow the standard upgrade procedure that I provided for you on step 2.
Any other information you can provide that you believe might be of some use will be great also.

Can't sync palm centro with Mac G4 and palm software 4.2.1

I just purchased a palm centro690 smart phone. My service is with verizon. I have a Mac G4 with OS 10.4.11. I already had palm software installed on my computer and was using the palm calendar as my main calendar. My calendar and address data won't sync with my palm centro. I've tried changing the settings of the conduits to 'MacIntosh overrides device'. I've tried removing and then reinstalling the palm software as well. Strangely enough, the memos and the tasks did hotsync. I spent around 2 hours with palm tech support and nothing is working. I'm not completely sure, however, that I correctly removed the palm software from my desktop before reinstalling the new software. Any help or ideas would be greatly appreciated.
Post relates to: Centro (Verizon)

Hello Allen G
Thank you so much for your reply. I did speak to a different customer service person at Palm tech support. I think that the problem was that I had a different username on my device (from a previous test) and after changing that and doing a hard reboot of the phone and also changing the settings on the proper conduits, it is now working. I had tried changing the settings on the conduits before, but I think that it had synced with the wrong username on the device for some reason. It now seems to be working.
drleslie
Post relates to: Centro (Verizon)

Can't sync to palm centro/installer not compatable with device

Cant sync from computer (palm os) to new palm centro. Conduit setting times out. Have also been getting promts on my last couplle treo phones that the installer is not compatable with my device Please delete installer and it keeps coming up Please Help
Post relates to: Centro (AT&T)

Their might be an installer that is on a queue waiting for you to hotsync, unfortunately it's not compatible. This is what you are going to do. Locate c:\program files\palm\[hotsync username]\if you will se a install folder or quick install folder just empty it by deleting whatever file inside those folders.
Post relates to: Treo 680 (Unlocked GSM)

Palm Centro - Entourage Sync HELP!

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