Palm Centro problems!

I have been having nothing but problems with this phone since I got it 1 week ago! I can receive bluetooths but not send them. I have had ringtones bluetoothed and they go strait into the mp3 player but I cant use them as ringtones! The serial number is not being accepted to get my free software. Im having problems downloading videos and etc.. Im confused and am thinking about getting rid of this thing! HELP!
Post relates to: Centro (AT&T)

Hi, and welcome to the Palm Community Forums.
Your question has multiple topics, which might get lost in this single thread so I suggest you take the videos question to the Audio, Video and Photos board and post specific questions there, describing what you are trying to do and exactly what happens.
As DTfromBH has pointed out, there is a lengthy thread about Ringtones in that same board.
"Bluetooth" is a radio system for connecting two devices...it's not a "thing" you send back and forth. When you say you can "receive bluetooths but not send them", what I infer from that is that you can receive files via Bluetooth but not send them...correct? What kinds of files are you trying to send? Exactly what happens when you try?
Post relates to: Centro (AT&T)
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Similar Messages

How to hotsync the Palm Centro Problem

Sooo i lost the cord that came with the palm centro so i went to best buys to day after running around to 3 at&t stores and i found this cord called rockfish usb for the plam and it conncets to the phone and the phone notice it but how to i sync it? like if i dont have the button to push plz help thanks
Post relates to: Centro (AT&T)
Message Edited by AyyLucky on 10-21-2008 10:53 AM

On the Centro, go to Hotsync and press the icon in the middle of the screen.
Click on the following link for the support page for your device on the kb.palm.com webpage.
http://www.palm.com/us/support/centro/centro_att/
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
There are cables available on-line that are the correct sync cable. Just do a Google search for the hotsync cable for Palm Centro.
Post relates to: Palm i705

Problem when trying to sync with Palm Centro phone and Palm m500

I just purchased a Palm Centro phone and have had no problem when I try to sync the phone with the Palm software on the computer, however, my wife has an older Palm m500 and all her contacts are on her Palm, but they don't show up on the Palm Desktop software. Is there something we're doing wrong? All the dates show up on her desk top and everything in my phone shows up on my desktop, only her contacts are empty.
Post relates to: Centro (Verizon)

It is likely that your wife's older device (with Legacy two-word PIMs) is incompatible with the Access Desktop/Hotsync for Verizon Centros as I believe it has only the new Extended (one-word) PIM conduits. If you are running XP you might be able to use a download of 4.1.4e. Suggest you search the Hotsync forum to see if the Centro can use this version of Hotsync (I don't have a Centro).
Post relates to: Palm TX

Problems unlocking a Palm Centro

Hi, I bought a Palm Centro locked to Telstra for my son. I have made 3 attempts to get this phone unlocked from Telstra:
1. Went into a Telstra shop, they rang the number for unlocking phones and I was given the unlocking code. Unfortunately this was given incorrectly by someone who spoke English as a 2nd language, made worse by being in a Telstra shop in a very busy shopping centre. This person got the "slash" mixed up with "hache". I followed their instructions, but couldn't get the unlocking to work and decided to try later at home. Still no luck.
2. A few months later (son still in primary school at this stage), I tried again by ringing Telstra and explaining the problem. I got transferred to several different sections, but ended up being told that I had to ring Palm. I rang Palm, got to speak to several different people, got told that it was a Telstra problem. Rang Telstra again, got the run-around again, decided to give up for a whole to preserve my sanity. Each time I spoke to a different person at Telstra or Palm/HP, I had to explain the whole story.
3. About 3 months later, I decide to try again and managed to find a Telstra shop not in a shopping centre, explained the problem. The first bloke struggled to understand what I was saying, passed the matter off to the second bloke, who was "the technician", but he still couldn't sort it out. He told me that it was a software issue and that the phone would have be sent interstate for servicing, with a hefty fee just for them to look at it, and it would take about 10 days. Meanwhile son is at high school and not having a phone is now a problem.
Here's what happens:
The screen says Phone is Off. When you try to switch it on, nothing happens. It doesn't matter which type of SIM card you insert, the Centro just doesn't "see" the SIM card. This did not happen before the first attempt to unlock. I do not think that the phone is damaged, although it's possible that the software is now stuffed up because of Telstra's instructions.
I have the unlocking code, I have the IMEI - what I need to know is how to get this phone from Limbo-land, or wherever its phone function has disappeared to. Can anyone help?
Post relates to: Centro (Unlocked GSM)

SAME THING HAPPENED TO ME TODAY!! I went to the ATT store, they said i would have to call the business number for them. Long story short, they told me my phone was "unavailable to unlock". The guy said that usually in the unlock box on their system, it would show a reason as to why it can't be unlocked, but showed just unavailable. It's only been 60 days for me; but a somewhat pricey alternative is here. Good luck

Palm Centro - Vista - Hot Sync Problem

Hello: I have a Palm Centro (Verizon) and am having major issues hot synching to my new Windows Vista (32 bit) home PC. I continually get the following error message:
"Error: SgConflictNotifier.dll failed a confirmation query and cancelled the sync operation."
"HotSync Error: An application canceled synchronization or failed to respond to a HotSync notification. Please ensure that you are not currently editing data using applications such as Palm OS Desktop or Install Tool (8009)."
I am running Hot Sync Manager 7.0.2 and Palm desktop by ACCESS 6.2.2.
When I tried the Hot Sync operation on my old XP computer, no issues whatsoever. Can anyone help?
Thanks
Seca2man
Post relates to: Centro (Verizon)

I am having the same issue as are several people on this board. I have attempted to reinstall the application and reset my Treo but still nothing. I would be interested if there is a fix I am missing.

Palm Centro Internet problems!

I have a palm centro with the 29.99 data package on it but when I go too get on the internet nothing comes up.. It just stops. Help please.!

I'm sorry that there have been no replies from someone familiar with your device. If you haven't already, call 800-922-0204 from another number, and tech support will help you get everything straightened out.
P.S. Welcome to the boards.

How to charge your Palm Centro via 64-bit Windows, with a USB cable

Here is a way to recharge your Palm Centro on your 64-bit Windows computer, through a USB cable. But first, a few brief explanatory notes...
Note 1: I have successfully used this method to charge my Palm Centro from my 64-bit Windows 7 computer. This method probably works for other Palm devices and other 64-bit Windows versions (XP and Vist)... but I haven't tested this on any other configurations. Others may feel free to post their successes or failures with their setups.
Note 2: This method will NOT allow you to HotSync your Palm to the computer via USB. All it does is let you charge your Palm via USB. If you need to HotSync your Palm, and you have 64-bit Windows, you have to use Bluetooth or some other method. To learn how to use Bluetooth to sync, search for "bluetooth sync 64-bit" or something like that on this forum.
Note 3: If you're wondering why someone would need to use this method - why not just plug the phone into a wall outlet, right? - it's because the Centro's charging jack can get messed up. Mine has not worked properly for the last several months
Note 4: I will not be posting any follow-ups to this message. This is my first (and only) post here... I'm posting here because I am very grateful to this forum: It is here that I learned how (and why) to sync my Centro to my computer via Bluetooth, because Palm doesn't support 64-bit Windows. This is my way of saying "thank you"! I'm not trying to be harsh by not following up... it's just that I won't be checking this thread, and I don't want anyone to have bad feelings if they ask questions and I don't respond. I'll be as thorough as I can in this one posting, though.
Note 5: I cannot claim credit for actually discovering this solution. I found it after HOURS of looking online... it was on some obscure website. Unfortunately, I can't remember where I found the original solution, so I can't credit the discoverer here. However, I have done my best to provide much more detailed instructions here.
Note 6: Lastly, Palm should support 64-bit Windows. Period. Some of you may say, "It's not Palm's fault - the company that makes the Palm OS is Access, and it's Access's fault for not supporting 64-bit Windows." Well, this may be true, but Access has stated that Palm has not requested a 64-bit driver. (In fact, you can call Access and ask them directly.) And if Palm doesn't ask (and pay) for it, Access sure isn't going to create one on its own. I used to LOVE Palm devices... I've used Palms for 12 years now, and for most of that time, I heartily recommended Palms to all my friends. But, between this problem and the other problems I've had with my current Centro and my previous Treo, I'm done with Palm. No more for me.
OK, here's how to charge your Palm (finally!)
1) If you haven't done so already, install the latest version of Palm Desktop / HotSync on your computer. You can get this at palm.com, under the "support" section. (Actually, I'm not sure if this is necessary, but I already had done this.)
2) As you're installing the software on your computer, toward the end of the process, do not actually sync your Palm to your computer. Just cancel or whatever you have to do to avoid that step. (Remember, the whole point here is that Palm does not have a driver compatible with 64-bit Windows, so you won't be able to sync via USB.)
3) If you don't already have it, get the PocketTunes application (also known as "pTunes") on your Palm device. If you have to install the software, you may need to do so wirelessly or via a 32-bit Windows computer (because, again, Palm doesn't support 64-bit Windows).
4) Connect the Palm USB cable to your computer. If you are using a desktop, plug into the USB ports on the BACK of your computer. These ports are directly powered, whereas the ports on the front of your desktop may not be. You'll want as much juice as possible to charge your Palm.
5) Connect the Palm USB cable to your Palm.
6) Turn on the Palm device, and open the PocketTunes application on your Palm.
7) PocketTunes will try to connect to Windows Media Player (on your desktop). Tell your desktop to connect to Windows Media Player. (You can save time by telling your desktop to do this automatically.) When PocketTunes connects with Windows Media Player, you'll have a power connection via USB.
8) PocketTunes will eventually show that it is "Idle" on the Palm.
9) To confirm whether the Palm is charging, look for the charging light (on the Centro, it's on the upper left) to turn solid red. You can also hit the home button on the Palm to see the battery / charging status. To get the charging working, you may have to exit PocketTunes and come back into it a few times before the charging light comes on. I have no idea why you have to do this; I just know what I wind up doing sometimes. You don't have to unplug and replug the phone from the USB cable, or turn the phone off and on. Just leave PocketTunes and come back to PocketTunes.
10) If you exit the PocketTunes application on the Palm, the Palm will still charge - but you'll get the constant and annoying "no driver" noise from Windows. To avoid that sound, just keep the Palm on PocketTunes while you have the Palm plugged into the USB cable.
11) You can close Windows Media Player on the desktop once you have the Palm charging.
12) Once you have this set up properly, you can speed up the process by setting the HotSync cable button to PocketTunes - after all, that button no longer needs to be set up to HotSync via USB cable.
When you have everything set up, here's what you would be doing on a regular basis:
-- Plug USB cable (which is already plugged into your computer) into Palm
-- Hit HotSync button on cable --> This starts PocketTunes --> PocketTunes automatically opens Windows Media Player on the computer
-- See if charging light turns solid red --> If not, exit PocketTunes, then hit HotSync button on cable to start PocketTunes again
-- Repeat until charging light turns solid red (success!)
-- Once the Palm is charging, close Windows Media Player on desktop
Best of luck to all who need this!
Post relates to: Centro (Verizon)

Why do you want to create your own driver instead of what comes with the device? If you go that route, you need all of the low level USB RAW protocol from the vendor. Did you get that? Yoe are wasting your time if you don't have that. Is the driver from the vendor documented? If it's a USB connection, how does that connection show up in windows device manager?

Windows Vista won't install device driver for Palm Centro

My Windows Vista PC can't seem to find the device driver info to install my new Palm Centro. I've downloaded the latest version of Palm software. Any ideas? Thanks!
Post relates to: Centro (AT&T)
This question was solved.
View Solution.

ch96hh wrote:
I am having the same problem - my computer can't find the device driver (Windows Vista) but I DO have bluetooth installed and visible. Can you help?! I am really not very good with technical things, but I've done a tone of research and haven't been able to solve the problem.
Thanks in advance!
Post relates to: Centro (AT&T)
Read through the several large threads at the top of this section concerning syncing with Vista64...
WyreNut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Can't sync Palm Centro and Outlook 2007/Windows 7 - please help!

Hello,
I've never posted on a forum, but I'm at my wits end...! I've been trying to get my Palm Centro to sync Contacts/Calendar/Memos to Outlook 2007 on my new laptop for a week now with no success. It used to sync just fine to my old computer with Windows XP and Outlook 2003. Then that computer crashed (my Outlook files were backed up on an external harddrive). I received my new computer with Windows 7 XP (32-bit) and Outlook 2007.  I've downloaded the Palm Desktop 6.2, Windows 2007 Conduit, and Software Update 1.03 (Windows installer) for Centro for Verizon.
When I sync my phone to my new Outlook, it completes all 12 steps, but does not load Contacts/Calendar/Memos to Outlook.  This is a list of the error messages:
   HotSync session started on 04/14/10 12:11:25, and completed in 100.0 seconds
Outlook Calendar synchronization completed with messages
Duration: 5.4 seconds
Outlook Calendar
Please set the option "Enable Synchronization when Outlook is offline" in UI inorder to synchronize in Offline mode
OLERR:0C-000F (0x0)
OLERR:0D-0003
OLERR:0D-0001
- Not Synchronized
Outlook Contacts synchronized successfully
Duration: 0.0 seconds
Outlook Contacts
OLERR:0C-000F (0x0)
OLERR:0D-0003
OLERR:0D-0001
- Not Synchronized
Outlook Tasks synchronized successfully
Duration: 0.0 seconds
Outlook Tasks
OLERR:0C-000F (0x0)
OLERR:0D-0003
OLERR:0D-0001
- Not Synchronized
Outlook Notes synchronized successfully
Duration: 0.0 seconds
Outlook Notes
OLERR:0C-000F (0x0)
OLERR:0D-0003
OLERR:0D-0001
- Not Synchronized
Media synchronized successfully Duration: 3.8 seconds
Backed up some files successfully to Backup Folder
Duration: 90.0 seconds
Backed up 9 file(s) successfully
AddressingLibRecent-HsCh
AddressingLibRecent-HsCi
Messages Database
PhoneCallDB
Cookie Data
AddressCompaniesDB
psysLaunchDB
Saved Preferences
AddressTitlesDB
Failed to backup 1 file(s) PmTraceDatabase Protocol Error: Handheld file could not be opened. (4004) SYNCERR_FILE_NOT_OPEN
Can someone please help me transfer Contacts/Calendar/Memos from my Palm Centro to my computer's Outlook 2007?
I've ready about 3rd party software in posts (Pocket Mirror), but I don't know if it applies here because the Contact/Calendar/Memo information is in my Centro - not in Outlook. I need to get it from my Centro to Outlook 2007.
Any help is greatly appreciated! Thank you!

hat wrote:
I have a Pre Plus and am using CompanionLink software. If the Centro is like the Plus (which I believe it is) it will not sync with Outlook. Here is a link to Companion Link:
http://www.companionlink.com/index.html
I have been using this and it works great. On their site you can choose the phone and the particular program you need to sync with and choose which you way you want to sync.
Hope this helps
Sorry hat, the Centro has absolutely nothing in common with a webOS device! It runs PalmOS. Nice of you to reply with your suggestion though!
@SyncHelpPlease: OLERR errors are covered in this Palm KB article:
http://kb.palm.com/wps/portal/kb/common/article/31167_en.html
Something I noticed in your post - you installed Palm 6.2.2 AND the 2007 conduit. Palm Desktop 6.2.2. has the 2007 conduits built into it already, and the patch is not needed. Whether this is the cause of your problems, I'm not sure, but I've fielded several posts of the same issue where the user did the same thing you did!
I'd suggest doing a clean uninstall, and reinstall of Palm Desktop 6.2.2 only.
I admit, I do not use Outlook, nor Win7, so I'm giving you my best guess at a way to solve your problem. Hopefully, this may lead to a solution!
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Only Able to Wirelessly Sync Palm Centro One-Time Before Needing to Reboot My PC to Sync Again

I'm using a Bluetooth dongle to sync between a Palm Centro and my PC, which uses the Windows Vista 64-bit and Outlook 2007. After an unbelievable four hours on the phone with Palm support, I was able to synchronize wirelessly because that was the only option available.
All synchronizations have been problem free for at least four months and then for reasons that escape me, I can only successfully sync once, without having to reboot my PC. It seems that each reboot is good for one sync. When I try to sync more than once, I get the following error message on my Centro:
"Unable to initiate hot sync operation because the port is in use by another application."
I am probably going to be upgrading to Windows 7 over the next month or two and am a bit concerned with the problems I've seen from people who've gone from Vista to Windows 7, who did not have any problems under Vista. The only reason I mention this is because of whatever solution that is suggested, hopefully it will also work under Windows 7.
It is great to have a community that helps with Palm. Thank you very much.
Post relates to: Centro (Verizon)

The Bluetooth work around as worked for most customers and does not for some. This is for both Vista 64 and Windows 7 64. With your case it sounds like the Bluetooth partnership needs to be renewed. To do that delete both partnerships from the device and then re-add them. If you need more information on this please look at this thread: http://forums.palm.com/palm/board/message?board.id=windows_hotsync&thread.id=53678

Palm Centro Carriername display

Hi I'm new and this is my first post.
In March I baught a Centro from England to use in Sweden with the carrier Comviq / Tele 2.
I noticed emedietly two problems one minor and one for me vital error.
I reported the problem to Palm Support in Ireland and after over 50 mail trying to explain and even trying to help them correcting the problem I only got
replys like have you resetted the phone have you installed any program, you sertanly recognise the totaly ignoranse for take the problem seriously.
I got so upset so I reported the malfunctioning phone to VISA as a fraud and thankfully they have now refunded the hole amount for the purchase of the PALM Centro.
And I didn't even had to send the phone back. So I experimented with it and solved the problem to get SMS-Reciept to work and found a solution that I have posted
at TreoCentral and others have confirmed the patch to work.
The other problem with the Carrier Name Display in the phoneapp is more of an cosmetic thing and I haven't looked into it so deep because it's only cosmetic.
But I got some PM from people asking me if i have found a solution, and I promised to look into it. But I need some basic information.
So what I need to know is where the Phone Application reads this information carriername, is it from the SIM Card or is it from any database file like CarrierProfiles2.pdb or NetworkProfiles.pdb that is extracted from CarrierCustomisation.prc in ROM.
Any help appreciated because PALM seems not to care and it would be fun to solve before Palm is vanished.
Post relates to: Palm V

Well congrats on solving the issue for yourself.
One thing, should you really be confessing to fraud on an open message board.
Post relates to: None

Connecting Palm centro to the internet

hi,
how can i connect my palm centro with internet(wi-fi)?
is there any vpn that i can download for centro?
thank you.
Post relates to: Centro (AT&T)

skillazweb2121 wrote:
hello, im a new comer... im trying to access the internet on my unlocked palm but it keeps telling me that the micro sd card is locked. how do i fix this problem?
Post relates to: Centro (Unlocked GSM)
What has a card got to do with accessing the net from your phone? Remove it, and see if the error goes away. You do have a Data account with your provider, correct?
Certainly you aren't trying to use a Wifi card in a PalmOS Centro, right? As mentioned above, if there are no Palm drivers, none will work.
WyreNut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

USB Doesn't Recognize My Palm Centro

Just converted to Windows 7 and can't seem to get it to recognize my Palm Centro when plugged into the USB port, anyone had this problem, thanks for any help!
Post relates to: Centro (AT&T)
Message Edited by Worker_Bee on 12-19-2009 11:45 PM

If your version of Windows is 64bit, there are no USB drivers for that version. You can only sync wirelessly.
Click on the following link to the kb.palm.com webpage for the article regarding Bluetooth hotsync.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=49229
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/wps/portal/kb/na/centro/centro/att/home/page_en.html
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

Windows 7 and Palm Centro help needed please

Can someone recommend an inexpensive blue tooth external adapter that is compatible with Windows 7, 64 bit so that I can sync my Palm Centro?
Thank you.
Post relates to: Centro (Verizon)

dottylibrarian wrote:
I have the same problem. Had an XP computer. Now have a Windows 7. Installed the software from CD but I'm sure there must be a driver for Win7. I have a 64-bit computer. Cradle won't sync.
The CD that came with these handhelds does not have a 64-bit driver. Neither does Palm Desktop 6.2.2. But the company that took over PalmOS did make one.
Read this thread for information on installing the Palm Desktop 64-bit drivers.
Note: these are 3rd party drivers and not supported by HP.

Palm Centro SMS Lag

I've had my Palm Centro on sprint for about a month now, and it seems that it lags really bad when it comes to sending and receivng messages. In good coverage there is minutes and minutes of lag to the point where people reply to old messages ive sent after two new ones have been sent to them. There seems to be lag on incoming and outgoing messages. Also, a message often pops up that says an error has occured and the message couldn't be sent. Its getting so annoying! I need my messages when i get them! And I need to know that they are getting there when I send them. On occasion, people have told me they've sent messages but I've never got them! I can't stand it anymore. Does anyone know what is happening? I've discovered that locking the device may contribute to this. Is that true? Even so removing the lock dosen't solve the problem...Please help!
Post relates to: Centro (Sprint)

You need to speak with the carrier, this sounds like it's a network issue.
Post relates to: None

Palm Centro problems!

Similar Messages

Maybe you are looking for