Palm Centro - Verizon - will not recognize memory card

I have the new Palm Centro from Verizon.  Had multiple problems with the pda and now with the memory card.  I have a Sandisk micro sd 512MB card.  It works on my old Moto phone and in the card reader on the computer but the phone does not beep when it is inserted and the menu says "no card inserted."  I do not have another card to try at this time.  Do I have a bad phone unit?
Please help.
Post relates to: Centro (Verizon)
This question was solved.
View Solution.

Did you follow Palm's Guide to Upgrading when moving to the Centro?  Or did you sync to the same username of the old device?
If the latter, that is the source of your problem.  You'll need to Hard Reset the phone and rename the /Backup directory on your computer before doing a HotSync.
How to Upgrade from a Previous Palm device to a Newer One: http://kb.palm.com/ and enter 12926 (General Upgrade guide) or 45175 (Upgrade to Centro) into the "solution ID:" box (lower right).
WyreNut
Post relates to: Centro (AT&T)
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