Palm Centro will not charge via USB or wall charger

My Palm Centro has been having issues with the charger port for a while, now. I found a few posts on this board instructing me on how to trickle charge through the USB adapter, but when I try the methods these people are using, my phone still will not charge. I don't have insurance on my device currently (I had to have the ruddy thing replaced so many times they cancelled it), so I have to figure something out soon. It appears as if the device is not being recognized by computer, even when I try to HotSync. The HotSync never goes through. Any suggestions?

Yes, every original iPhone is out of warranty at this point. It is going on 4 years now.
Has the iPhone been exposed to moisture? You can check to see if the sensor at the end of the headphone jack is red or not. Moisture could expand the issue and lead to hardware failures. Could also be a faulty or loose communication cable as the home button and dock connector use the same cable inside the iPhone to connect to the logic board.
Assuming it is a hardware issue you could try third party repair centers that are local or see if apple has an out of warranty replacement program still operating for the original iPhone. Since it is rather old I don't think there is much apple can do. Try a third party repair center or look for a new to you used iPhone.

Similar Messages

Palm Centro will not HotSync....

My Centro will no longer HotSync with my pc. I've done a soft boot, I've removed the desktop software and downloaded the new
software from Palm's web site. I've changed USB ports. The HotSync completes, but never closes and gets hung up. When I check
the log on my Centro it says every update failed. The calendar, contacts, etc.... All my information is now on my Centro
and not on my pc. If I do a hard boot, I loose all my information. Also, no new software has been added to the pc. Help!!!
Pamela
Post relates to: Centro (AT&T)

It does not lock up. It completed the sync, only no information transfers. When I check the log, every transfer has failed.
I'm running Windows Xp. Can I sync to an older version of the palm software?
Post relates to: Centro (AT&T)

HP Officejet Pro 8500A 910A, Vista 32-bit, will not connect via usb to my PC!!!

I used to have this all in one connected to my pc, until I was experiencing a few printing issues, so I decided to uninstall it! When I tried to reinstall it, the pc will not connect it. I have tried different ports and have replaced the cable, also downloaded the latest software and drivers all to no avail. I can connect wirelessly to my laptop, but unfortunately this isn't a solution for my desktop as it's not wireless, therefore it has to be connected via usb. At my wits end, please help me!!!!!
This question was solved.
View Solution.

Hello,
Can you try inserting a flash drive into one of the USB ports in the printer, to make sure it reads it?
The port on the printer might be what's giving you the issue. Also, can you try connecting the printer USB to a different PC?
Let me know the outcome.

Palm Centro will not sync with pTunes (Sprint)

I have searched high and low for some answers but to no avail.
So here is my problem that I couldn't find answers to on pockettunes.com. I have purchased an SD card to play .mp3's on my phone and the only way I can get them to the card is by using the Desktop Installer. When I start pTunes on the phone while hooked into the USB cable it repeatedly plays the connect/disconnect sound randomly. I have no trouble at all using HotSync to backup all my address book and images but will not sync with pTunes. All my settings are correct as far as I read and I have all the latest versions of the required software. I tried to use the browser to download a ringer from the SD card and it says the file size is 0kb and will not play, but it plays fine in pTunes. So my main concern is with the pTunes sync. It just doesn't won't to acknowledg the device as being connected.
Any help is appreciated.
-timm3r
Post relates to: Centro (Sprint)
This question was solved.
View Solution.

timm3r wrote:
My only other question is what do I use to crop some MP3's to make some ringtones? And is there a recommended way to do this?
Thank's again for all your help.
-timm3r
Check out either MusicTones or MiniTones, both free programs that work similarly. Available from freewarepalm.com.
They will scan your SD card for songs, then let you edit out a slice right on your Centro. You choose the Start and Stop locations of the "slice". When satisfied, click the "Add" button, and it will appear in your list of Ringtones.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

The buttons on my palm centro will not work

my palm centro has been acting up lately. all of the buttons will not work except the palm button sometimes. i can only use the touchscreen. i can send txt messages and calls only to the people in my contacts.i think it has something to do with my cousin installing a new app to my phone by taking his memory card from his palm centro and puttig it in to mine. i need help with this problem and it is really pissing me off.
Post relates to: Centro (Sprint)

dnolan44 wrote:
how do you get to it?
Post relates to: Centro (Sprint)
As I stated above, you look for the "Prefs" icon on your phone, then when it opens you look for "Keyguard".... :\
WyreNut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

New Officejet Pro 6830 will not print via USB connection. It scans great to PC. It copies.

New HP Officejet Pro 6830 for user to have local USB printer/scanner at desk. User runs win 7 64 bit on a network. Raninstall through setup.exe. Followed steps, connected printer via USB when it said to and it detected it and finished install.You can use HP Scan software and it scans to the PC perfectly. It will not print from any application or even a testpage from the Printer Properties page. If you go to the maintenance application it will print status and test page. If you run HP Scan and Print doctor it does it's thing, gives all Green Check marks and lets you print a test page fine, but it stillwill not print even a test page from the printer properties page (start/Devices and Pritners/right click on Officejet Pro 6830, select Printer Properties for Officejet Pro 6830 (not the Fax 6830), and click print test page. It does not seethe printer. It is a networked PC and has network defined HP network printers as well but user wanted a printer/scanner at his desk. I actually took the unit and connected to my laptop which is same win 7 64 bit platform and it does the same thing. I disable the virus protection to do the install so that is not an issue. It clearly sees and installs the printer, andlike I said the HP Scan works fine so it is connected via the USB to the PC, but it will not print. I have tried to install from the CD, and removed device and tried to install from the new downloaded drivers as well and it just does not want to print.I have conected to different USB ports, and like I said actually tried it on a different PC and had same results. Guidance certainly would be appreciated.

Hi , I see by your post that you can scan, but are unable to print over the USB connection. I would be happy to help you.
I have provided a document for setting Security permissions for printing to see if that will help. If the issue persists, reinstall the printer on the Administrator Account to see if you have the same results.Unlock Hidden Administrator Account and install the printer on this account: Go to your Start menu and under the 'search programs and files' box type CMD. CMD will populate as a search option above, just right click on it and 'run as administrator'. Once CMD (Command Prompt) opens, type net user administrator /active:yes and hit enter. Next, close CMD and restart your computer. When your computer comes on log into the new account that should show. It will be called Administrator and will not have a password on it. If your computer automatically logs into your account after restart than go to your start menu click the arrow beside 'shutdown' and choose 'switch user'. Now log into the Administrator account we just unlocked.Under the Administrator account, install the printer software. Test the printer. To turn off the Admin account start back at step 1 and type in net user administrator /active:no.Please let me know the outcome. If you appreciate my efforts, please click the 'Thumbs up' button below. Thank You.

My iPad 1 will not communicate via USB to my Mac or PC

When I connect to my Mac, nothing appears in finder and nothing appears in iTunes
When I connect to my PC(win 7), it gives a little tone (same as all peripherals connected via USB), but it is not recognized and nothing appears in the explorer.
Here's what I've already tried:
- rebooting iPad
- restarting Mac
- restarting PC
- "troubleshooting" the unknown device in the control panel of PC
- factory restoring iPad (and then restored it from iCloud backup)
- tested the USB cable
Any other suggestions? Other than this the iPad is working fine.

Hi there,
It sounds like you have tried a few troubleshooting steps, but you may still find the article below helpful.
iOS: Troubleshooting USB connection
http://support.apple.com/kb/TS1286
-Griff W.

IPOD WILL NOT WORK VIA USB WITH MY HOME TEATHRE

When I plug my iPod to my stereo via USB that came with iPod, stereo says no USB device connected and then after few seconds, it starts playing, although, iPod displays same screen as when synching with the Do Not Disconnect logo and cannot stop it from playing and when I disconnect it, I can't turn it off. This also happens occasionally, that I cannot turn it off.
Any help would be appreciate it.
You can also contact me at carlos_brewer (at) yahoo (dot) com

Darkmonster620 wrote:
It says it'll work with "all" iPods...
When was the manual written? What constituted "all iPods" one year would not necessarily apply to iPods made later.
Throw away my iPod and get a new one?
I don't believe I suggested anything like that.
You might get better answers if you included the exact make and model of the home theatre system. You should also search the forums using the "Search Discussions" box to see if there are any other threads about your particular brand of home theatre. Also, did you ever check the support site or contact customer support for the home theatre and car stereo?
Best of luck.

Ipod 4G Will not Dock via USB

Hi,
My IPod 4G is not being recognised by XP,
Windows always throws up the message
'USB Device Not Recognised' when I dock via
the USB cable.
Windows only seems to recognise the device
when using a firewire cable.

Darkmonster620 wrote:
It says it'll work with "all" iPods...
When was the manual written? What constituted "all iPods" one year would not necessarily apply to iPods made later.
Throw away my iPod and get a new one?
I don't believe I suggested anything like that.
You might get better answers if you included the exact make and model of the home theatre system. You should also search the forums using the "Search Discussions" box to see if there are any other threads about your particular brand of home theatre. Also, did you ever check the support site or contact customer support for the home theatre and car stereo?
Best of luck.

Centro will not Sync with Palm Desktop

I have removed all Palm references from laptop as suggested in: Community Help Forums : Hardware & Software : Software : Re: Syncs fine -- missing all data in Desktop App with no luck.
( http://forums.palm.com/palm/board/message?board.id=software&message.id=35331&query.id=1042#M35331 )
I have a Windows Vista, downloaded Hotsync Manager 7.0.2 and all data (contacts/calendar) from Palm Centro will not appear in Palm Desktop. I have made sure that:
1. user name in Hotsync is the same as is in Palm Desktop
2. tried different user name (suggested "Test" ) with no luck
3. changed name of device through "prefs" icon (at least, in Bluetooth, Device Name is "Palm Centro") I am unable to find another option to change the name of the device for syncing purposes if it is not through Bluetooth
Any other suggestions? I have made entries into te Palm Desktop calendar, do a Hotsync and the entries from the Palm Desktop entries are not appearing into the Palm Centro, and the Centro's contacts and calendar entries are not showing up in the Palm Desktop.
Any suggestions will be greatly appreaciated!
Post relates to: Centro (Verizon)
Post relates to: Centro (Verizon)

Do you have the Centro set to sync with Microsoft Outlook by mistake? Look in Outlook and see if your info is there.
If it is, you can run a simple program in your Start/All programs/Palm/PIM Conduit Sync/Sync with Palm Desktop to switch it back.
Wyrenut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

My ipod touch will not charge or connect via usb

When i plug in my ipod touch, it only recognizes that it is plugged in for a few seconds at a time. Therefore, it will not charge, and this occurs no matter what cable i use with it, whether i plug it into my computer, or into the wall with an adapter. I also cannot use itunes with it because of this. I have already looked through the forums for other people having the same problem, but most of them just got useless answers such as checking the troubleshooting guide. I would prefer a "REAL" answer to this. To be completely honest, all that the troubleshooting guide tells you is how to do an idiot-check on yourself. I have only had the ipod for a few months, two at the most, so a depleted number of recharges in the battery is highly unlikely, especially since the computer also will not recognize it. An error message comes up saying that it does not recognize the device. Thanks for any help!

I have checked for problems with the connections, but from what i can see with the naked eye, nothing appears abnormal. It is very strange, and very sudden. It just stopped in the middle of a charge. The apple store is my next step. I just wanted to see if anyone on here had some extremely eye-opening solution or check. thanks though!
I'm also within warranty, so it's not a huge problem.

Palm Pre crazy symptoms: "phone offline", will not charge battery, will not start, error message "an error has occured that cannot be resolved"

This is a long description of a series of problems with my new Palm Pre. You may wish to search the text to find your specific issue(s). There is no solution in my post. Look for possible answers in the responses to come.
I bought my Palm Pre 4 days ago and it arrived 2 days ago. Phone worked great. Last night I plugged in the phone and updated the OS. After completion, I selected "Done" and went to bed.
- First Series of Issues: "Phone Offline", will not charge battery -
In upper lefthand corner of the phone there is the message "phone offline". Although the phone has been charging all night it reads "26% battery". I called the general Sprint tech support number and we tried the following things:
1) Restart phone (press and hold power button, then select "turn off". after power down, press and hold power button to power on.)
2) Reset the phone (several different ways - call tech support so that you do this correctly)
The individual at Sprint then sent me to another tech support person, presumably 2nd tier.
- Second Series of Issues: Error message "an error has occured that cannot be resolved" -
Sprint tech support person #2 also had me restart and reset the phone in a number of ways. In her words "we've tried every palm pre trick I know" and each time the phone was unresponsive. Often we received the error message "phone is offline". We did a full erase and after that the phone would no longer restart. At this point the error message came up saying "an error has occured that cannot be resolved" which referred me to www.palm.com for assistance. I think it's important to note here that this was not the typical error message (black screen with white letters) but rather the blue sky background with a semitransparent box over it with white text.
Sprint tech support person #2 then connected me with Palm support and the dance continued. Again we tried a whole bunch of resetting and restarting and erasing options. Palm support instructed me to go to: www.palm.com/rom to download WebOS Doctor, which I did. I downloaded the file. While that was happening he had me hold the "volume up" button and plug the phone into the charger. This caused a USB symbol to appear on the phone. When the file was complete I received an error message that the file couldn't run. Palm tech support person seemed surprised. I mentioned that I was on a Mac and he said he couldn't help me. He then transferred me to another Palm support person who works with Mac users.
Palms tech support person #2 then informed me that I should have selected the "mac" download option on www.palm.com/rom. I verbally walked her through the whole series of webpages, telling her that it says that you need Windows (version whatever) or Mac (version whatever) but that at no time was there an option to download a different WebOS Doctor for different operating systems. After some more discussion she told me she would have to have someone call me back tomorrow.
- Third Series of Issues: phone stuck on USB symbol -
So at the moment the phone is completely useless. Not fantastic. I booted up the mac in Windows 7 and downloaded WebOS Doc and received the same error. I also ran Windows Vista virtually and received the same error. Later this afternoon I'm heading into work to try the same thing on Windows XP.
In the meantime, I got onto this forum and located a thread that provided a direct link to the necessary file:
palm.cdnetworks.net/staging/rom/webosdoctorp100ewwsprint.jar
After downloading that file, which I realized could totally be a virus, I was able to get WebOS Doc working on my computer. It required that I recharge the phone completely before beginning and now it's on the screen that says "Don't disconnect your phone" and the file is at 3% complete. Only... it's been at 3% complete for almost 30 minutes.
I am hoping that Palm will follow up with me tomorrow, but I'm leaving at 7am on a business trip and would love to have the thing working. Any suggestions are welcome, even if you can just tell me how to get the think disconnected safely before my flight tomorrow. I don't fancy getting through security with my phone wired to my laptop.
Thanks.
Post relates to: Pre p100eww (Sprint)
This question was solved.
View Solution.

Hello and welcome to the forums;
Our phone support is open every day Monday through Sunday, although there are different hours of operation for the weekend. If after a webOS Doctor reset you are still experiencing the same problems, I would likely recommend replacement, either in a local store for your carrier or through our technical support department.
There may be additional technical support offered or suggested over the phone, this would need to be done first before a replacement could be issued.
Hope this helps,
TreoAide

TS3274 ipad will not charge when USB cord connected to PC or socket.

When i plug the USB cord to either electrical socket or computer. ipad will not charge. Says NOT CHARGING. Please HELP.

The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

My ipod will not charge from a wall socket but will charge using the same cable if the usb end is plugged into a computer or an airport power source. My iphone and ipad charge fine on the same cable usin ghte same wall plug in the same wall socket?

My ipod will not charge from a wall socket but will charge using the same cable if the usb end is plugged into a computer or directly into an airport power source. My iphone and ipad charge fine on the same cable using the same wall plug in the same wall socket. This makes no sense but I see that it has been posted as a problem elsewhere. This must be due to some kind of degredation of the Ipod. . It is not fixed by IOS resets as others have noted.
Has anyone asked Apple directly about this?

Hi there Apples or Pears,
I would recommend taking a look at the troubleshooting steps found in the articles below.
Charging your iPod battery
http://support.apple.com/kb/ht1384
iPod's battery doesn't charge
http://support.apple.com/kb/ta44551
-Griff W.

Iphone 3GS will not charge via wall charger

My iphone 3GS (6 mouths old) will not charge using the wall charger, I recently updated my phone, could this be the problem?? I have two different apple wall chargers and neither of them will charge my phone. But when I used the chargers on my ipod Classic it works fine. I'm able to charge my phone using the usb port on my computer with no problem. Can anyone help me with this problem??

They need to fix this quick. i'm having the same trouble too.
My PC pops up "USB device not recognized"
My wall charger which came with the device i've been using since doesnt charge my phone.
all after updatin to ios7.
SOS!!!

Palm Centro will not charge via USB or wall charger

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