Palm contacts software takes a big step backward

I decided to buy a Palm Pre in large part because I wanted to preserve the investment I have made in the contacts database I have built up over the years using Palm devices.  I was more than a little disappointed when I discovered that Palm decided to seriously cripple the contacts software.  For example, all of my contact addresses have lost all of their granularity: what used to be articulated data in separate fields for street address, city, country, postal code, etc., is now in one amorphous pile.  And while I was hoping that Palm would finally allow contacts to be tagged with multiple categories, I found that instead Palm has discarded all of my category information and I can't add it back in.  I used to be able to jump from the display of one contact to the next by just pressing the down button, but that doesn't work any more: you actually have to back out of the display for one contact to bring up the display for the next one.  I used to be able to put in qualifying information for phone numbers, but now all Palm lets me enter are digits.  And don't get me started about Palm's decision to abandon Palm Desktop and make users pay for the ability to edit their contacts on their desktop.  I could go on, but I think you get the picture.  Was Palm really under the illusion that their market position was so invulnerable that they could display such contempt of their customer base?

Hi, and welcome to the Palm Support Community.
All of the issues you've raised, have been raised by others so you are not alone.  Going from something you know and are familiar with, to something that seems somehow "less", is frustrating.
The issue with Contacts and lack of categories can be worked around to a degree, if you try using the Company field as a replacement for Category.  Then when you begin a search by simply typing that "category" all your contacts within that "Company" will display.  Not perfect, but it works for me.
You do not need any third-party apps to simply edit contacts on your desktop, if you are using a Google or Yahoo Contacts database.  Just log into Google, open your contacts on your desktop, and any additions/edits will sync to your handheld.
Lastly, I hardly think that Palm's design of webOS was the result of "contempt of their customer base."  It's just new.  But they also gave us the means to bring our data over to our new devices...not seamlessly in all cases, but I didn't lose anything in the transition.
I'm fine with the Contacts app...Calendar is where it could use the most improvement IMHO.  I'm holding out hope that webOS update 1.4 (rumored on PreCentral and Sprint Forums to be due as soon as...dare I say it...today)  addresses some of the Calendar issues that I'd like to see.  We'll see...
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

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    I too have been using Palm OS software forever, and upgraded my device to a Tungsten E2 several years ago. I just installed the software for Windows 7 64 bit (version 6.2) and all works without problems. The only thing I lost was the color coding of the customized categories I'd created. Synching works with either Bluetooth OR on my older PC's I can keep using the cable synch and original software version (4.1.4) that I've always been using. Not sure it this reassures you or not . . .

  • Step backward, undo and automatic layer changes.

    A feature of Photoshop that has always annoyed is the way the Photoshop handles stepping backwards. It's taken me years to finally get motivated enough to post something about it, but so be it, lol.
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    This has indeed been discussed many times in the past.  Alas, I wouldn't hold my breath waiting for changes.
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  • Audition CS5.5 a step backwards

    Seems to me that Audition 5.5 is a step backwards from 3.0  looks better but not as much functionality less effects, no pitch correction okay you can use time stretch but not as good to my ears, no mastering suite which was handy etc.  I understand the processing improvements are a big deal to some but 3.0 worked fine on my system.  I'm not a techie, just a finicky end user and I cant justify paying $99 for something that looks better, perhaps performs better marginally but has less functinality and just doesnt feel right.  You will have to do better in order to get my money.  I will stay tuned though to see if future versions hit the mark for me.

    I upgraded recently from AA1.5 to CS5.5 for $99, which included one month promo subscription (worth $25) to www.Lynda.com where I completed almost 7 hours of AA3.0 lessons.
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