Palm Desktop 4.1.4e vs. 4.1.4

I have a Tungsten T5 since November 2004 and have Windows XP Home. The Desktop software version says 4.1.4 and it's dated 9/30/04 @ 8:33pm. Also HotSync Manager is 6.0.1 dated 6/9/04 @ 3:16 pm.
How can I determine if I have version "e" of the 4.1.4? And is that the latest HotSync software?
I just installed a software that has a Palm and a Desktop version and I am having problems synchronizing them. The developer's knowledgebase says to "download and install the latest version of Palm's Desktop/HotSync software". BTW all my other programs that have a desktop version work fine.
Appreciate your help.

The most recent version of Palm Desktop is 6.2 but, there's no reason to use it with your setup.
What application is it that you installed which is not syncing correctly? Maybe someone here can help with more specifics.
Just to be sure, you can download 4.1.4e here:
http://kb.palm.com/wps/portal/kb/na/tungsten/t5/unlocked/solutions/article/32991_en.html
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

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Palm desktop calendar - in month view, event times are in wrong order!

I use Palm Desktop 4.1.4 on my Windows XP machine (I don't own a PDA). I enter my appointments in Week view and they look fine, but when I go to Month view (I want to print this view), the events for a given day show up in the wrong order!
For example, on one day I see:
9a Event
10:30a Event
2p Event
12p Event
and on the next day I see:
9a Event
2p Event
10a Event
I tried changing things in Options and Preferences - no luck. I have messed around with it and can't figure out any weird pattern it might be sorting by (I've tried re-entering appointments to see whether it sorts by the last time they were entered/edited, and looked into whether it was sorting by category, length of event name, first digit of the time, length of time, alphabetically by event name, by whether it repeats/has a location/has a note/has an alarm/was entered by clicking once and typing or by right-clicking). It just seems baffling, and it definitely seems like a bug, since of course you'd want your events sorted by time.
Does anyone know what's going on or have this problem?
Thanks!
Post relates to: None

I had looked at this in response to another post, and didn't notice the same problem. But then I went back further and noticed it sure enough...it's only occasional.
I haven't done any kind of analysis as you have apparently done, mostly because I don't really use the desktop application except occasionally.
Thought maybe it sorts repeating events differently than single events, but I've seen it both ways, so that doesn't seem to be it.
It doesn't bother me enough, but it certainly seems like it would warrant an email support request to Palm, to see if they have an answer.
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Centro will not sync with Palm desktop - Calendar and/or Contacts

I have used a Palm device for many years. Acquired a new Centro. Upon installation of Palm Desktop (on Windows XP) that came with Centro, all contacts, calendar, to do, memos, etc transferred to the Centro during installation.
Subsequent changes to contacts and/or calendar on Centro are not syncing with Palm desktop when Hot Sync is performed. Hot Sync starts and appears to complete normally. To Do list and memos appear to sync just fine. Have tried changing conduits to have Centro overwrite desktop. Have uninstalled/reinstalled Desktop many times.
Hot Sync log:
HotSync operation started for Daniel M. Key on 07/02/08 13:35:13
OK Quick Install
OK VersaMail
OK Memos
OK Media
OK Tasks
-- Backing up MultiMail BData to C:\Palm\MD\Backup\MultiMail_BData.PDB
-- Backing up PmTraceDatabase to C:\Palm\MD\Backup\PmTraceDatabase.PDB
-- Backing up HxSyncRegistry to C:\Palm\MD\Backup\HxSyncRegistry.PDB
-- Backing up Saved Preferences to C:\Palm\MD\Backup\Saved_Preferences.PRC
OK Backup
HotSync operation completed on 07/02/08 13:35:19
Please help. Thx.
Post relates to: Centro (Sprint)

I have a Centro/Verizon Wireless using Versamail with accounts established for personal POP and Exchange e-mail synchronization. The latter account is for work. Previously I owned a Treo 650p using Versamail.
When I first installed Palm OS Desktop and synched to my Centro device, it was on a Windows XP home computer, and no Versamail accounts were defined. First I downloaded and installed the Versamail version which allowed Exchange synchronization. I exported the Treo650p contacts list to a disk file, and imported it onto the Windows XP home computer into the Palm OS Desktop installed with the Centro-supplied CD. This synched the imported contacts list to the Centro fine. After I defined all the POP and Exchange accounts, synchronization with the office Exchange contacts list worked fine, and still does. Synchronization with the windows XP home computer for contacts seems to still be ok, too regardless of the MS Exchange Versamail account commingling with my personal POP accounts. Maybe the install sequence is overriding the previous posts' notation that MS Exchange mail definition will override synch with Palm OS Desktop?
The problem now is I have a different/second home computer that's Vista os. I installed the Palm OS Desktop and synch with the Treo. The contacts list is not synching to this second home computer, maybe because I didn't follow the exact same sequence as for the Windows XP pc? I can still synch my Centro with my Windows XP pc and that includes contacts.
Is there a way on this second pc to override the MS Exchange contacts override for synchronization without having to go through the exact same install sequence as occurred on the Windows XP machine?
Post relates to: Centro (Verizon)

Can't get Palm Desktop app to react after syncing with Yahoo mail calendar info

Attempted to move calendar from Yahoo mail page to Palm Desktop in my Macbook--
Yahoo page says "don't use Intellisync" --thre is a new program called Autosync--but it turns out it doesn't work for Macs --clearly, many instructions on Yahoo paged do not apply to Macs--
find this is a common problem on many sites--assumption that all are PC folks.
Imagine how things will go if Microsoft actually buys Yahoo!
Anyway--Created Calendar as a CV file and imported to Palm Desktop--
now cannot get program to run correctly--it appears all of the calendar info was imported to calendar day on which I imported it--so there is a huge amount of info being processed whenever I attempt to interact with the app.--the dreaded beachball appears and spins endlessly--
Have re-installed Palm app. (4.2.1) but problem seems to be imbedded, and re-occurs.
Is there any solution except to dump the entire app. from my hard drive, lose my archive et. al.
and re-synch from my Tungsten E2???
Post relates to: Tungsten E2

Did away with it in 10.8. Sync via application Notes now.

Palm Desktop 6.2 crashing on launch with Vista

I've been using Desktop 6.2 with Vista for several months. There seems to have been some bad old data on my TX as Desktop crashes when I go to month view in the datebook for August 2008 and earlier, but otherwise fine.
Starting last week, the application will not fully open with a box stating "Palm Desktop by Access has stopped working" within 1/2 second hitting open. I've been able to hotsync with no problem and no change. I removed the application and reinstalled after re-downloading from Palm. I've also tried logging on as an administrator with no help.
Anyone have any suggestions? Many thanks.
Post relates to: Palm TX
This question was solved.
View Solution.

I've run into the problem before but it's either been bad data or events spanning midnight. Usually in the month before or after the month that locks up the Palm desktop. You might want to check Sept and Nov for any events that span midnight.
Post relates to: None

Can't Open New Palm Desktop On My PC

I downloaded the new update for the Palm Desktop for Vista users. It worked fine since I downloaded it, except for a WI-FI problem that I'm still trying to correct. Just yesterday, I cannot open Palm Desktop. When I try to open it on my PC, I get the following message, "Palm Desktop by Access application has stopped working". This happened after I installed some music from my PC to my T/X. I don't think I did anything else. I can still Hotsync, I just can't open Palm Desktop. I thought of re-installing Pal Desktop, I even down loaded the ZIP installation file, but I thought better and will wait to see if anyone has any advice.
John
Post relates to: Palm TX

I solved my own problem. Not sure exactly which step did it, but it worked. By reading all of the Help Forums along with the Windows Vista Problem Report and Solutions, I was able to determine that it was the date book causing the Palm Desktop to not open. So I followed what I read in the Help Forums for several other problems. That is, in my PC, I went to documents/Palm OS Desktop/(my device name) and there, I renamed the backup and the datebook. I then deleted the entire Palm Desktop from my computer. Then I re-installed Palm Desktop by Access from a fresh download. Before running Hotsync, I changed the datebook setting to "Desktop overwrites handheld". I then Hotsync'ed. Then I re-installed Holli-dates. My TX worked and I was also now able to open Palm Desktop. I did lose the few dates in my date book that I had saved but it is no big deal since I got the TX for Christmas and didn't have much loaded anyhow. After Hotsync'ing a couple of more times, I went back to my Docuements/Palm OS Desktop/(my device name) on my PC and deleted the renamed backup and datebook. Everything is working fine now.
John

How to copy Palm Desktop data to a PC using Windows 8.1

If like me you still find the Palm Desktop data (address, calendar, memos, etc.) handy and use it long after throwing away the handset and "sync" ability, you may find this useful. I bought a new PC using Windows 8.1 and had problems transferring data because of a wrinkle that I figured out, which didn't exist in Windows XP, Vista or 7 versions. Here's a recap of one way to easily transfer data from those earlier versions if you have a USB flash drive (or Dropbox, Google Drive, whatever) handy :
1) Download Palm Desktop 6.2 or 6.2.2 to your new PC. Then give a user name exactly as it exists in your old PC's database. This name will be used by Desktop software to create a six letter folder name (an abbreviated version of your name) to hold data that Palm Desktop will look up. Wait a few seconds for this to happen, then close the Desktop application on your new PC.
2) In your old PC from where you want to transfer data, look for the folder called "Palm OS Desktop" which should exist in "Documents" under "Users" folder and subfolders path like >your name subfolder>Documents in Windows 7 (may be Vista too) or may be under "Documents and Setting" folder in Windows XP.
3) In this folder "Palm OS Desktop" look for that six letter subfolder of your name, and select that entire subfolder and choose "Copy" or Ctrl-C
4) Locate the same subfolder name in your new PC (which will have null data), delete it, and then "paste" the subfolder you "copied" into the same exact location. If you've done it right, Viola! Your new PC desktop should show all the transferred data once you again open the application.
Most of the same procedure works with Windows 8.1 (probably also Windows 8) PCs. What I found different was that the data subfolder created under "Palm OS Desktop} had 7 instead of 6 characters with a "0" (zero) added as the last character. So when you finally copy and paste that subfolder into the new PC you have to rename it and add that "0" for the Palm Desktop to locate this data.
Hope this helps.
This question was solved.
View Solution.

To turn off UAC, go to the Control Panel, then User Accounts.
Under the header, "Make changes to your user account", there is an entry titled "Change User Account Control Settings".
Pick it, and drag the slider all the way down to "Never Notify".
Access of Japan is the company Palm hired to write Palm Desktop 6.2.2.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

How to print day per page on Palm Desktop?

I have a .dba Palm DateBook file taken off a Palm Treo 650 phone. I would like to print the calendar entries with the entries for one day per page. However the Palm Desktop software appears to only provide for one whole month to be printed on a single page. Does anyone know how I can print the calendar entries for a particular day on a single page?
Post relates to: Treo 650 (Unlocked GSM)

Open Printers & Scanners. Select the HP. Click on Open Printer Queue. From the menubar, click on the Printer menu and then select Print Test Page.

Palm Desktop Software crashes immediately upon opening

Hi All,
My Palm Desktop software won't open. When I try to open it (either w/ the icon or the start menu), I see the Palm Desktop logo, then the program seems to open but all I see is a whitescreen, and an almost immediately error message from windows that reads "Microsoft OS Desktop Application has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." Then the only option I have is to click "close," and the program closes out. So its impossible to open the softare.
Interestingly, the hotsync operation still works. The desktop application just won't open.
I have tried uninstalling and reinstalling, but still the problem persists. I have read a few places to remove the US Robotic registry keys, but after looking them up using REGEDIT off the Run menu, I can't find them....maybe I am not doing a complete uninstall, and am not completely removing these keys? Does anyone have a comprehensive list of registry key locations? Or maybe its a problem with windows? I am using Vista. I tried a system restore back to a point in time when the Palm Desktop was working, but even after that I had no luck.
Does anyone have a suggestion of what I should do?
Thank you!
Post relates to: Palm Z22

If this is your first Palm device, you will not see registry keys for either USRobotics or PalmOne. These entries are relevant to users who have upgraded devices and installed newer versions of Palm Desktop over older installs for the old devices.
There are a number of threads posting complete uninstallation directions; use the search function (up top when you exit this thread) on Registry and you should be able to find one or more of them.
Post relates to: Palm TX

Problem with Calendar and drag and drop a name to a Time spot with palm desktop. Full name does not appear only last name.

Im having a problem with the palm desktop. When in “Contacts” and I list (LastName,First name) and then I move to the Calendar and drag and drop a name to a Time spot Only the LAST name of the Person appears. How can I fix this so that I can see there full name ?
Also when If list (Company,Last Name) then go to calendar Some of my contacts are out of order but if I drag and drop them into the calendar day the full name appears. Is there any why of fixing this ? Or having it work properly ?
Im running XP pro
Palm Desktop Version 4.1.4
Post relates to: Treo 680 (Rogers)
Message Edited by corrado on 07-21-2008 08:55 AM

Any Idea how to fix the problem that I am getting when using the (Company,Last Name) and the contacts being out of order in the calander ? I have some last names starting with A then it goes to D then a B then a stack more A and none of then have a Company field filled out in them in them...
Thanks for looking into that for me but it seems really stange to offer the option but not put in the first name in the calander when you drage the name over. I hope this is fixed in the future. Can anyony sugest another desktop platform I can use if I cant fix my problem with the (Company,Last Name) problem?
Post relates to: Treo 680 (Rogers)

Now Palm Pre Plus, can I remove Palm desktop?

OK, newbie here. I just switched (successfully) to Pre Plus on Verizon (from Treo). All my data (contacts, calendar etc) is in Outlook. I use Companionlink to sync Outlook-to-Google-to-PalmPre. Works beautifully, all my data is in both Outlook & on my Pre & syncing back/forth.
My question is: I have never used Palm Desktop. I used to Hotsync my Treo to Outlook. Can I now remove Palm Desktop altogether? and remove Hotsync Manager? any reason not to? One of the reasons I want to get rid of old Palm stuff is that every time I have to restart my computer I get this irritating notice to register my old palm device. I've always gotten it & want it to stop! Assume by removing Palm Desktop & Hotsync it will finally go away. Plus I just like the idea of cleaning house.
P.S. love this Pal Pre Plus.

sonnytris1, are you using Companionlink software?
If not, your question is OFF TOPIC, and has no place being in this thread. Ask it in a new thread, or one that concerns your issue!
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Two Windows users accessing the same Datebook (Palm Desktop)

I have a Vista machine that has Palm Desktop 6.2 installed. My wife sometimes needs to access the calendar to add dates, etc. I set up the Vista machine for remote desktop and gave her an account so that she doesn't kick me out of my session. When she launches Palm Desktop, she can only create a new user/profile, not access the one that's already there. How can I accomplish this? Thanks!
Post relates to: Zire 31

Palm desktop doesn't support the fast user switching thus the problems you are running into. I think the closest you are going to get to in order to share this data is a program called SyncUs.
They have a current version that is in beta that is compatible with Palm Desktop 6.2 if that is something you want to give a try.
http://www.syncus.co.uk/
Post relates to: Centro (Sprint)

Memos go away after sync with palm desktop

I did the one time sync between my palm Pre Plus and palm desktop. After powering off the Pre, the imported memos no longer exist. In fact when you go to the memos there is no option to add a new memo. All you see is a cork board with stick pins in it. No option to do anything and no memos appear.
Post relates to: Pre Plus p100ueu (SFR)

I would advise you NEVER use the Memo file in the Palm Pre!
The reason is that after a time you might (like me) end up with 500 or more of these Memos, BUT:
You can NEVER extract them again!
There is NO function at all offered by Palm to extract your Memos from the Palm Pre: Once they are in the Pre you can never get them out again!!
I have just discovered this direct from the Palm chat line itself. The agent was embarrassed to tell me this..
Thus if you decide to move from a Palm Pre of any updated description to another manufacturer, you can wave goodbye to all your memos.

Palm Desktop 6.2.2: Can't print only one category in Month View

I recently upgraded my palm desktop to 6.2.2 when I got a new PC with windows vista. When I am in the month view of the calendar and I choose to print, it prints all categories regardless of which category I have selected in the onscreen display. In my previous version of palm desktop running on windows XP I was able to print only a single category of appointmenets in the month view. I think of this as a bug. Is there any way to fix this?
Post relates to: Treo 650 (Sprint)

I have the similar problem. I have three separate calendars but when I try to print only one, the outcome is that the information in all three calendars gets printed as one. I cannot find a fix. HELP.
Post relates to: Treo 755p (Sprint)

Palm Desktop crashes when viewing one month in monthly view

Hi--this is a weird problem. Never seen it before.
--My Treo 680 (Win XP SP3), with Palm Desktop 6.2.2 seems to sync fine. I make changes in the Treo, it appears on the desktop.
--Also, I can view and edit the desktop in DAY view.
I normally default to monthly view though--and when I try to edit anything in a monthly view the Palm Desktop immediately crashes.This also seems to happen only with one month--July--where I recently added a lot of new appointments.
I ran the "check" tool for corrupted records, came up clean.
The data seems to be there and be safe and sync, but every time I try to access this one month from monthly view--it crashes.
Any advice, suggestions?
Post relates to: Treo 680 (Unlocked GSM)

Your link generated an error message..but I did find a couple of relevant threads. Thanks..
--I have no appointments spanning midnight, so I presume that's not the problem
--I'm reluctant to downgrade versions. I use the same software on my Vista laptop as on my XP desktop and I'd like to confuse the issue or go through degrading both.
The dbfix program was more interesting. It found for Calendar: one appointment in several places that it said "blob goes beyond end of record."
I don't know what that means, but it was particularly odd as this particular appointment was repeated in multiple years as long ago as 1969, it said--which goes beyond the ability of the desktop software even to access; certainly I wasn't using a Palm in 1969, and obviously it didn't exist. So I deleted all of them but for that 1969 one since the desktop will only go back to Jan 1970.
After deleting what I could delete on the desktop, I sync'd.
Didn't help.
I ran the program again and the exact same older--presumbably fictitious-appointments from old years like 2007 were still coming up as checked errors. Hmmm. Apparently deleting them on the desktop helped not at all. So now I deleted one on the 680 as a test.
I sync'd. Immediately crashed the Palm, but when it came came back up. I doublechecekd--that 2007 record was now gone from everything, desktop and PDA. I syncd again,,,went through fine this time.
Ran dbfix again to check--just coming with that one 1969 inexplicable error. Ran Palm Desktop now. Ran the Options/Tools/Check record on the desktop (included utility) just to be sure--no errors.
The final test--running Palm Desktop back in monthly view. Immediately crashed again.
Shrug!
Now, I don't mind buying the dbfix program if that'll do it, but does this seem like something it needs to go through and might actually fix, as opposed to my manually deleting the things?

I get a "Palm desktop by access application has stopped working" message when switching to the Month calendar view.

I have a Z22 and am running Access version 6.2.2 on a PC with Vista.
When I move from Day, Week or Year to Monthly view in the Calendar, I get the "Palm Desktop by Access Application has stopped working" (and then the Windows message saying they are checking for a solution, which they never seem to find).
Does any one know 1) how to fix this and 2) what is the cause ? Am I running old software which I need to update ?
Thanks.
Post relates to: Palm Z22

Thank you, aeisha_anis for the steps to correct this problem. I verified that I must have corrupted calendar data as the PALM Desktop does come up and work when I follow your first 4 steps and remove the data from it. I can't, however, get through the importing step at the end of your instructions. I've tried a few times and am afraid I may have messed up the data file as it now is only showing a datebook. mdb and a datebook.bak file under the DateBook folder I copied to my desktop, but no datebook.dab folder as it was showing before and I never did find the datebook.dat file you mentioned. I still have all of my current calendar data on my Palm Centro but I can't get it to sync with the Palm Desktop without getting the "Palm Desktop by ACCESS Application has stopped working" message. Do you have any ideas on how to fix this problem? Thanks much!

Palm Desktop 4.1.4e vs. 4.1.4

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