Palm Desktop 6.2 Question

I downloaded Palm Desktop 6.2 for my computer. I'm running Windows Vista Home Edition. I tried to install it and Upgrade the old Palm Desktop Program and in the middle of the installation it gave me an error. I think it was a number 2783 error. And, it said to try again. Every time I try it gives me the same error. And, now, my computer thinks my old Palm desktop file is empty. How do I get the installation to work? And, or, how do I get my old Palm desktop file to work again? As it sits right now, I won't be able to Hotsync my phone to my computer until I get this problem fixed. By the way, my phone is a Palm Treo 700p through Verizon in case that information is important.
Post relates to: Treo 700w (Verizon)
Message Edited by filmgal on 08-02-2008 12:54 PM

Thank you for the info on the Install. I got the program to install just fine. Now when I hotsync, for some reason its syncing everything EXCEPT my calendar. It sincs the address book just fine, the to do list and the memos just fine. But I can't see anything on the calendar on the Palm Desktop Program. I told it in the set up to use Palm Desktop for all of that. What do I do to see the Calenar? That is the most important feature for me.
Post relates to: Treo 700p (Verizon)
Message Edited by filmgal on 08-03-2008 01:20 AM

Similar Messages

File extension naming control. Hotsync vs palm Desktop (db or mdb that is the question :-))

I have been using a m125 for years now its time to upgrade. I am going to a treo 750.
I downloaded the current palm desktops(6.2.2) and hotsyncs (7.0.2) When i sy\nc with hotsync, it wants to make files with a "db" extension. When i edit files with the desktop it wants to use files with an "mdb" extension. I have to manualy rename the files back and forth in order to achieve sync.
question: is there a way to control which extension is used?. ive searched the registry with no joy.
Post relates to: Treo 750 (AT&T)

Dorset: once again, I am grateful for your effort to explain and provide explanation. And, again, I was not asking for that kind of help, because I wanted to find a major source of documentation and troubleshooting, not trouble somebody to write a single possibly-relevant set of tailored suggestions. Not to be ungrateful--but I must conclude that the only source of comprehensive information would be to dig into the source code. Not likely to occur!
good news, the problem is Possibly Solved:
Yesterday I reverse-engineered the save-to location by making a single new entry in the blank recordless address book, saving that, exiting, and doing a global DOS search of the hard disk for a file of any name with that date and time.
Turns out Palm Desktop saved it to a new user name directory it created itself (where I hadn't been looking because I assumed it would be under MY user name) AND gave that saved file the name Unfiled.mdb, whereas I was looking for address.* on the first bunch of tries. Double whammy: different folder, unpredictable file name.
So I deleted the bogus user name, imported an early-july backup copy of the address book (address.bak), and saved THAT out of desktop. NOW it appears as a 3-Mb address.mdb file under the proper user name. And it's looking hopeful: if I exit desktop, then re-run the program, the 2000-entry address book comes up without further ado. Later I will screw up my courage and try to sync with my Tunsten.
Over the long term, I will be easing out of the Windows and Palm universe--I have too many other things to do than [for brevity and compaint reduction, this essay condensed by author to "that-sort-of-thing."]
Post relates to: Palm m105

Installing Palm Desktop & Missing Sync to Mac-Questions

Here are the steps from the Mark/Space webpage for install Palm Desktop (PD) and Missing Sync (MS) to my new Mac (I just converted from PC 4 days ago):
"Note: In order for the Missing Sync to work properly with Palm Desktop, Palm Desktop must be installed PRIOR to installing Missing Sync for Palm OS.
1) Install Palm Desktop 4.2.X
To download Palm Desktop 4.2.X, please go to: http://www.palm.com/us/support/macintosh/mac_desktop.html
2) Install Missing Sync for Palm OS Version 5.1.X or higher
3) If you have previously synchronized with Palm Desktop, your user name will be automatically added to the list of handhelds.
4) Configure the Palm Desktop conduits and make certain that other PIM conduits, such as Mark/Space Conduits for Contacts, Events and Tasks are not enabled."
I have about 40 3rd party apps on my Treo, few of which have a desktop component (conduit): Adobe, Avantgo, DocsToGo, Easy Schedule (United Airlines), eReader, MobiPocket, WorldMate, Vindigo and Zagat. I believe that all except for MobiPocket will work with Mac.
However, what do I do during the first sync, when I want to get my PIMs syncing and PIM data migrating from my Treo 680 the the PD on the Mac? I assume that this might work:
1. When do I delete all Treo 680 3rd party apps, before I sync the PIMs or does it matter as long as I turn off the 3rd party conduits?
2. Only sync the PIMs first until I see that they are working. Do this with conduit set to handheld overwrites desktop.
3. Get Mac-compatible apps from the makers, install them on the Mac and, using MS, sync and install them on my Treo. This entails correctly setting the conduits and following MS's instructions when the process is a little tricky (ie, Vindigo, Avantgo). I don't want to update any of these apps via wireless so I'm hoping that Missing Sync can do the syncing job for all of them.
Zagat isn't on their supported apps list but Zagat does indicate that it works with Mac. I don't know what that means.
Does anyone have any comments. Thanks.

Since Palm Desktop and Missing Sync are not Apple products you'd probably be better off posting your question on the Missing Sync forums:
http://forums.markspace.com/

Palm Desktop 6.2 crashing on launch with Vista

I've been using Desktop 6.2 with Vista for several months. There seems to have been some bad old data on my TX as Desktop crashes when I go to month view in the datebook for August 2008 and earlier, but otherwise fine.
Starting last week, the application will not fully open with a box stating "Palm Desktop by Access has stopped working" within 1/2 second hitting open. I've been able to hotsync with no problem and no change. I removed the application and reinstalled after re-downloading from Palm. I've also tried logging on as an administrator with no help.
Anyone have any suggestions? Many thanks.
Post relates to: Palm TX
This question was solved.
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I've run into the problem before but it's either been bad data or events spanning midnight. Usually in the month before or after the month that locks up the Palm desktop. You might want to check Sept and Nov for any events that span midnight.
Post relates to: None

How to copy Palm Desktop data to a PC using Windows 8.1

If like me you still find the Palm Desktop data (address, calendar, memos, etc.) handy and use it long after throwing away the handset and "sync" ability, you may find this useful. I bought a new PC using Windows 8.1 and had problems transferring data because of a wrinkle that I figured out, which didn't exist in Windows XP, Vista or 7 versions. Here's a recap of one way to easily transfer data from those earlier versions if you have a USB flash drive (or Dropbox, Google Drive, whatever) handy :
1) Download Palm Desktop 6.2 or 6.2.2 to your new PC. Then give a user name exactly as it exists in your old PC's database. This name will be used by Desktop software to create a six letter folder name (an abbreviated version of your name) to hold data that Palm Desktop will look up. Wait a few seconds for this to happen, then close the Desktop application on your new PC.
2) In your old PC from where you want to transfer data, look for the folder called "Palm OS Desktop" which should exist in "Documents" under "Users" folder and subfolders path like >your name subfolder>Documents in Windows 7 (may be Vista too) or may be under "Documents and Setting" folder in Windows XP.
3) In this folder "Palm OS Desktop" look for that six letter subfolder of your name, and select that entire subfolder and choose "Copy" or Ctrl-C
4) Locate the same subfolder name in your new PC (which will have null data), delete it, and then "paste" the subfolder you "copied" into the same exact location. If you've done it right, Viola! Your new PC desktop should show all the transferred data once you again open the application.
Most of the same procedure works with Windows 8.1 (probably also Windows 8) PCs. What I found different was that the data subfolder created under "Palm OS Desktop} had 7 instead of 6 characters with a "0" (zero) added as the last character. So when you finally copy and paste that subfolder into the new PC you have to rename it and add that "0" for the Palm Desktop to locate this data.
Hope this helps.
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View Solution.

To turn off UAC, go to the Control Panel, then User Accounts.
Under the header, "Make changes to your user account", there is an entry titled "Change User Account Control Settings".
Pick it, and drag the slider all the way down to "Never Notify".
Access of Japan is the company Palm hired to write Palm Desktop 6.2.2.
WyreNut
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Now Palm Pre Plus, can I remove Palm desktop?

OK, newbie here. I just switched (successfully) to Pre Plus on Verizon (from Treo). All my data (contacts, calendar etc) is in Outlook. I use Companionlink to sync Outlook-to-Google-to-PalmPre. Works beautifully, all my data is in both Outlook & on my Pre & syncing back/forth.
My question is: I have never used Palm Desktop. I used to Hotsync my Treo to Outlook. Can I now remove Palm Desktop altogether? and remove Hotsync Manager? any reason not to? One of the reasons I want to get rid of old Palm stuff is that every time I have to restart my computer I get this irritating notice to register my old palm device. I've always gotten it & want it to stop! Assume by removing Palm Desktop & Hotsync it will finally go away. Plus I just like the idea of cleaning house.
P.S. love this Pal Pre Plus.

sonnytris1, are you using Companionlink software?
If not, your question is OFF TOPIC, and has no place being in this thread. Ask it in a new thread, or one that concerns your issue!
WyreNut
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If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

I Can No Longer Install Palm Desktop on a Reformatted Computer!

Since I reformatted my computer and patched it all the way back up, I can no longer install the Palm Desktop Software. I put the disc in and it hangs at the installation dialogue box and slows my entire computer down. So I pull up the task manager and my CPU is spiked at 100%, and iDriver.exe is the process hogging the CPU while eating hundreds of megs of memory. Not only that but there are multiple instances of iDriver.exe right behind it with one instance of iDriverT.exe. Also there are multiple msiexec.exe instances as well. Once I kill the first instance of iDriver.exe the Palm Desktop installation stops. I even downloaded the latest verizon version from this site and I'm having the same problem.
Any solutions?
Post relates to: Centro (Verizon)
This question was solved.
View Solution.

there are so many installation errors that are caused by so many things. some are iDriver that's related to errors like 1607.
try also these steps:
Error - 1607: Unable to Install InstallShield Scripting Run Time
Update to the Latest InstallShield Installation Engines
http://knowledge.macrovision.com/selfservice/viewContent.do?externalId=Q108322&sliceId=1
When running into installation issues, it is always recommended that you use the latest InstallShield installation engines. This article contains steps on how to download and install the latest InstallShield engines for the installation version you are trying to install.
What to do?
Follow the Troubleshooting steps below:
Determine if the installation is compressed or uncompressed.
Launch Windows Explorer by pressing the Windows key + E or select Start > Run and type explorer.
Browse to the location of the installation files. For example, if the installation is on a CD, browse to the CD-ROM drive.
Search for the installation file. The typical names for installation files are setup.exe, update.exe, installer.exe, etc.
If the installation file is the only file in the directory (a single installation file), continue with the remaining suggestions in Step 1. Otherwise, if there are other files in the same directory as the installation file, continue to Step 2.
When a single installation file is run, it uncompresses the installation files into a temporary location (usually the Temp directory). Use these steps to find the installation in the temporary location:
Start the single installation file, but do not continue or cancel the installation dialogs.
Browse to the Temp directory. For further information on how to find the Temp directory, see Clean the Temp Directory.
Search for the installation file. The typical names for installation files are setup.exe, update.exe, installer.exe, etc. The uncompressed installation file should contain other files in the same directory. Continue with step 2.
Right-click on the installation file that you are trying to install and select Properties.
In the Properties dialog, click on the Version tab.
Look at the File Version field to determine the version number of the InstallShield engine you need. Follow the instructions for your version. If you started the installation in Step 1d, cancel it.
If the file version number is 2.0x or less:
Delete the folder C:\Program Files\Common Files\InstallShield\engine from the machine.
Download IkernelUpdate.exe.
Once downloaded, double-click it. This installs the InstallShield engine for your installation.
If the file version number starts with 6:
Delete the folder C:\Program Files\Common Files\InstallShield\engine from the machine.
Download IkernelUpdate.exe.
Once downloaded, double-click it. This installs the InstallShield engine for your installation.
If the file version number starts with 7:
Check if there is a file with a .msi extension in the same directory as the installation file.
If Yes:
Delete the folder C:\Program Files\Common Files\InstallShield\Driver\7 from the machine.
Download ISScript7.zip.
Unzip this file. For more information on unzipping files, see How Do I Unzip a File in Windows XP? or How Do I Use the WinZip Utility in Windows 2000 or Earlier?.
Double-click the IsScript.msi file. This installs the ISScript engine for the version of the setup.
If No:
If the file version is less the 7.01
Delete the folder C:\Program Files\Common Files\InstallShield\Professional\RunTime\0700 from the machine.
Download InstallShieldEngineUpdate700.exe.
Once downloaded, double-click it. This installs the InstallShield engine for this version of the installation.
If the file version is greater than or equal to 7.01:
Delete the folder C:\Program Files\Common Files\InstallShield\Professional\RunTime\0701 from the machine.
Download InstallShieldEngineUpdate701.exe.
Once downloaded, double-click it. This installs the InstallShield engine for this version of the installation.
If the file version number starts with 8:
Delete the folder C:\Program Files\Common Files\InstallShield\Driver\8 from the machine.
Download ISScript8.zip.
Unzip this file. For more information on unzipping files, see How Do I Unzip a File in Windows XP? or How Do I Use the WinZip Utility in Windows 2000 or Earlier?.
Double-click the IsScript8.msi file. This installs the IsScript engine for this version of the installation.
If the file version number starts with 9:
Check if there is a file with a .msi extension in the same directory as the installation file.
If Yes:
Delete the folder C:\Program Files\Common Files\InstallShield\Driver\9 from the machine.
Download ISScript9.zip
Unzip this file. For more information on unzipping files, see How Do I Unzip a File in Windows XP? or How Do I Use the WinZip Utility in Windows 2000 or Earlier?.
Double-click the IsScript.msi file. This installs the IsScript engine for this version of the installation.
If No:
If the file version is less the 9.01:
Delete the folder C:\Program Files\Common Files\InstallShield\Professional\RunTime\09\00 from the machine.
Download InstallShieldEngineUpdate900.exe.
Once downloaded, double-click it. This installs the InstallShield engine for this version of the installation.
If the file version is greater than or equal to 9.01:
Delete the folder C:\Program Files\Common Files\InstallShield\Professional\RunTime\09\01 from the machine.
Download InstallShieldEngineUpdate901.exe.
Once downloaded, double-click it. This installs the InstallShield engine for this version of the installation.
If the file version number starts with 9.5:
Delete the folder C:\Program Files\Common Files\InstallShield\Driver\10 from the machine.
Download ISScript10.zip
Unzip this file. For more information on unzipping files, see How Do I Unzip a File in Windows XP? or How Do I Use the WinZip Utility in Windows 2000 or Earlier?.
Double-click the IsScript.msi file. This installs the IsScript engine for this version of the installation.
If the file version number starts with 10:
Check if there is a file with a .msi extension in the same directory as the installation file.
If Yes:
Delete the folder C:\Program Files\Common Files\InstallShield\Driver\10 from the machine.
Download ISScript10.zip
Unzip this file. For more information on unzipping files, see How Do I Unzip a File in Windows XP? or How Do I Use the WinZip Utility in Windows 2000 or Earlier?.
Double-click the IsScript.msi file. This installs the IsScript engine for this version of the installation.
If No:
If the file version is less the 10.1 :
Delete the folder C:\Program Files\Common Files\InstallShield\Professional\RunTime\10\00 from the machine.
Download InstallShieldEngineUpdate1000.exe.
Once downloaded, double-click it. This installs the InstallShield engine for this version of the installation.
If the file version is greater than or equal to 10.1 :
Delete the folder C:\Program Files\Common Files\InstallShield\Professional\RunTime\10\01 from the machine.
Download InstallShieldEngineUpdate1001.exe.
Once downloaded, double-click it. This installs the InstallShield engine for this version of the installation.
If the file version number starts with 10.5:
Check if there is a file with a .msi extension in the same directory as the installation file.
If Yes:
Delete the folder C:\Program Files\Common Files\InstallShield\Driver\1050 from the machine.
Download ISScript1050.zip.
Unzip this file. For more information on unzipping files, see How Do I Unzip a File in Windows XP? or How Do I Use the WinZip Utility in Windows 2000 or Earlier?.
Double-click the IsScript.msi file. This installs the IsScript engine for this version of the installation.
If No:
Delete the folder C:\Program Files\Common Files\InstallShield\Professional\RunTime\10\50 from the machine.
Download InstallShieldEngineUpdate1050.exe.
Once downloaded, double-click it. This installs the InstallShield engine for this version of the installation.
If the file version number starts with 11:
Check if there is a file with a .msi extension in the same directory as the installation file.
If Yes:
Delete the folder C:\Program Files\Common Files\InstallShield\Driver\11 from the machine.
Download ISScript11.zip.
Unzip this file. For more information on unzipping files, see How Do I Unzip a File in Windows XP? or How Do I Use the WinZip Utility in Windows 2000 or Earlier?.
Double-click the IsScript.msi file. This installs the IsScript engine for this version of the installation.
If No:
Delete the folder C:\Program Files\Common Files\InstallShield\Professional\RunTime\11\00 from the machine.
Download InstallShieldEngineUpdate1100.exe.
Once downloaded, double-click it. This installs the InstallShield engine for this version of the installation.
Post relates to: Treo 680 (Unlocked GSM)

Palm Desktop 4, W7 drivers & HotSynch working. Also, Desktop Text Size Increase.

Hope this is of use to anyone wishing to continue using their Palm M515 (or similar).
I am using the M515 with Windows 7 and have the HotSynch working fine.
A) W7 Drivers
- Download & Install "ACEECA Handheld Device Drivers" from "Access, Inc." OR "ACEECA International Limited"
http://aceeca.com/index.php?option=com_maqmahelpdesk&Itemid=5&id_workgroup=1&task=downloads_product&...
   my driver dates: 4/4/2011 (if you cannot find the drivers, or they are removed, email me at   [Personal Information Removed]
- Ignore the W7 error messages during Install.
- Device Manager will report "This device cannot start. (Code 10)", but it will work perfectly.
- The "device" will most likely appear as something like: "PCI bus 4, device 0, function 0"
B) Palm Desktop 4 software - increase Font Size for better viewing
Font Size from Desktop 4.1 to 4.1.4 is Too Small--can it be changed. [ Edited ]
Options
03-08-2010 03:05 PM - last edited on 03-08-2010 09:51 PM
Using "regedit" I was able to change the font size larger for use with the Palm Desktop software.
Run "regedit" and export (save) a backup copy for safety
    File > Export
Search for "FontSmall"
    Edit > Find > Find what > FontSmall
Click on FontSizeGeneral and change the "Value data" to 16
Exit "regedit"
Run Palm Desktop software and enjoy the new legible font size!
Notes:
1) The location of the Palm Desktop software on my system using "regedit" is:
        HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop\Core
        * Your location of the Palm Desktop software may differ.
2) I tested this on monitors using resolutions of 1280 x 1024 and 1024 x 768
        The font size is noticeably readable and much, much better
3) You may also change the font family from the default (Arial) to another, such as Verdana, etc.
        FontCard    (Changes the font family in the side panels)
        FontGeneral    (Changes the font family for most of the program fonts)
4) Operating System: Windows XP Pro
        Palm Desktop v4.1.4
C) HotSynch Configuration
- suggest you disable most of the sysnch options.
- for 1st synch op., enable by default "Synchronize both ways". The Palm Desktop should prompt for username. Make sure you use the existing "user", ex "Paul" at the "input new user" prompt on Palm Desktop during the 1st time HotSynch. If you get it wrong, do not panic, you will create a new user and Synch all the same. Just repeat the operation with the correct name, verify the data is synched under both users, then delete the "duplicate".
- After 1s Synch, set defaults for future Synch ops., ie. Synch Both Ways, or Handheld overwrites Desktop...et cetera. Think about how you use the Handhelp and where you generally input most fresh appointments and memos. Personally I "synchronize" both ways in order to no miss anything.
NB: The M515 are being given away in 2nd hand shops. They are cheap & easy to find & work great. I have a collection. When one breaks I Synch to the next and never lose data. Unlike various "Smartphones" which have a tendency to break after just one bump or "fall", get stolen or just die!
Long live PALM! Thank you for reliable products

Thanks for this contribution, wobbly2010!
The m515 was a great device in its time! I used to tether it to my cell phone via cable, and then place it into the Palm IR keyboard turning it into a portable "tiny terminal" as I used to refer to it. Mobile internet! What a concept...
WyreNut
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Palm Desktop 6.2 Crashes

I have recently upgraded to Desktop 6.2 from 4.1 and successfully used it to synch my unlocked Treo 680.
Today, while working in the Datebook calendar function Monthly View on my desktop, I tried to "Go To..." November, 2001 and the whole Desktop crashed.
I restarted Desktop several times and moved easily around the calendar in Monthly View using "Go To..." for any date other than November, 2001. But November, 2001 caused a crash every time.
I switched views to Daily and Weekly and did not have any problems with the "Go To..." function to any date, including those in November, 2001.
But as soon as I used Monthly View to Go To... November, 2001 the Desktop crashes.
Any suggestions would be appreciated. Thanks.
Post relates to: Treo 680 (Unlocked GSM)
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View Solution.

hi,
that a currupted datebook data
when was the last time you did sync your phone to the pc?
look for the username on the palm desktop 6.2 (top right)
open mydocuments\palmosdesktop\username
cut the datebook folder and paste it on you r desktop (this will cut all data on the palm desktop)
you could no longer see any data on the palm desktop datebook but to try to test it if it will still crash
Post relates to: Palm TX

Palm Desktop 6.2.2 on Win8.1 syncing but not displaying data

I'm so pleased to have found this forum. I didn't realise there was so much love for old Palm devices. I started with a Palm V and worked my way up to a Tungsten T & palm Desktop 4.1.4 on WInXP and everything has been so good that I've resisted moving away from Palm Desktop as it does everything I need. But I've just bought a new Win8.1 PC and am having some problems that I hope someone here can help with.
I've been through the help here about installing Palm Desktop 6.2.2 and the win8 driver and the installation was very smooth and I could hotsync via usb with no apparent problem, except that Palm Desktop is not displaying any of my palm data!
When I first ran hotsync (from the palm cradle button) it asked for a user name. My Tungsten T was already being used on my XP PC and was full of data. So I entered the Tungsten user name and hotsync continued. it took a couple of minutes or so (as would be expected) and when complete it said everything was ok. I checked the Hotsync logand it confirmed everything was synchronised correctly - but when I opened Palm Desktop there was no data being displayed.
I then checked the data files in ...documents\Palm OS Desktop\.... and the address and datebook files are present and full of my data. I even opened them using Notepad and could easily see loads of ascii text amongst all the 'junk' characters, so it looks as if the sync process has worked correctly but nothing from my Tungsten is being displayed in the Palm Desktop.
I then added an event in the datebook in Palm Desktop and another event on the same day in the Tungsten. I then did another hotsync. It was reported as successful but the Tungsten event did not appear in the Desktop although the Desktop even DID appear on the Tungsten. So the sync process seems to be only working one way!
I've never had this happen before and would really appreciate any help.
This question was solved.
View Solution.

OK, try using the "Palm Hotsync Setup" program found on this page.
Since you are using an older T|T, this may be the answer.
There is a guide available from this website for migrating PalmOS data to Android, if interested. I made that jump years ago when webOS was ended. You can find it on their Home page.
WyreNut
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Palm Desktop Date Book/Layout

I have Palm Desktop 4.2.2. In month view of date book, there are blanks between entries. Sometimes entries are obscured/out of view but would be viewable if I could move them into empty space for that day. Any way to move entries into blank lines/spaces? I have tried entering times/no times, repeat/no repeat. Doesn't seem to make a difference. Wasted space that could be used for viewable entries. Help would be appreciated. Thank You
Post relates to: Treo 755p (Sprint)

Hello schymalen, Welcome to the Palm Support Community.
On XP, the folder is found here:
C:/Program Files/Palm (or PalmOne)/ (your HotSync Account Name abbreviated)
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Palm desktop software calendar problem

I am having a problem with the desktop software (6.2 version). When viewing the calendar in the "month" view, as I move forward to the months of November, December and January the program locks up and shuts down. If I move into those months in the weekly view it works fine. Any suggestions?
Post relates to: Tungsten T

Thanks for the speedy response. However, I read the article for which you provided the link, and I hve also read many other articles that I found via search, but I don't think these will help me. All of these articles seem to assume that (1) you have a handheld to which you can sync and thereby rebuild the database on the PC, or (2) you have a backup that you created via the Palm Desktop export function. Unfortunately, I have neither and so I don't think any of these solutions will work for me.
I did read with great interest an article that stated that recent versions of Palm Desktop have a built-in function that will repair a corrupted Datebook database. Will this also fix a corrupted Address Book database which is my problem?
So, I downloaded and attempted to install the latest version of Palm Desktop. I was careful to read the instructions that stated NOT to uninstall my current version of Palm Desktop, but to just install the latest version on top of my current Palm Desktop. However, when I attempted to do the installation, the installer software said it could not install on top of my current software and that I should first uninstall my current software.
I have some questions now:
(1) If I uninstall my current version of Palm Desktop, will this destroy my Address Book, Datebook, and Memo databases ( I don't care about the ToDo database)? If so, what can I do to preserve those databases?
(2) Is there really a function built in the recent versions of Palm Desktop that will fix a corrupted database? Is this an "automatic" function that will detect and fix a broken database or is this something I will have to invoke?
Thanks for your help.
Gdad

Contacts and Calendar not synching. (Centro, Windows XP, Palm Desktop 6.2.2) Please help!

I originally posted on the Hotsync forum, and it was suggested that I post my question here. Important information: My office uses Microsoft Outlook Exchange, and I have my Centro set up to get my emails. It also wants to sync my contacts and calendar; however, that is completely unneeded for my purposes. I need to synch my Contacts and Calendar with my Palm Desktop. If there is something I have to check or uncheck to do so, please tell me how.
This is my original post:
"When I hotsynch, my memopad, my documents to go, everything seems to synch except my contacts and calendar.
After a few hours on the phone with tech support at sprint, we went for the nuclear option, hard reset, and the temporarily solved the problem, but now it has returned.
Information that might be important:
I'm getting a failed to backup 1 file error>PmTraceDatabase>Protocol Error: Handheld file could not be opened (4004)>SYNCERR_FILE_NOT_OPEN. This may or may not be relevent.
Anyway, I appreciate any help with this. I depend on this PDA phone to keep me organized and there's a slight and embarrasing touch of panic to how I feel now that it is not working correctly."
Post relates to: VisorPhone

Okay, I'm continuing to do research on this, and here's my suspicion, maybe true or maybe false. When I set up versamail to get mail from my office's exchange server, it also configured my contact list and calendar to sync as well, and synching with the the exchange server and synching with my desktop software are mutually exclusive.
If this IS true, then hopefully there is a way to set it up so I synch my email only with the exchange server, and leave my contact list and calendar configured to synch with my desktop software.
Any feedback or assistance would be greatly appreciated.
Post relates to: VisorPhone

Palm Desktop 6.2.2/Win 8 shows Media and Install? TRY THIS!

I now have a Windows 8.1 loaner from HP, and used it to compose this help file! Thanks HP!
If Palm Desktop 6.2.2 only shows Media and Install, try this: Right-click on the shortcut for Palm Desktop, then choose "Run as Administrator". The other modules should appear.
To make Palm Desktop "Run as Administrator" every time in Windows 8/8.1:
Close Palm Desktop, if open. (This is a very important thing to always do when using 6.2.2 - it has been known to lose data when a computer is shut down without closing the program!)
Right Click on the Palm Desktop Icon in the Metro screen, then choose "Open File Location". You will now see the actual file for the shortcut.
Right-click on the "Palm Desktop" shortcut file, then Properties. Now pick the Compatibility Tab at the top.
At the bottom of the Compatibility Tab is a checkbox: "Run this Program as Administrator". Put a check in the box, then click OK to close the window.
Try opening Palm Desktop, all the modules should appear. You may see a box open when you close the program asking "Did the program run correctly?" I picked "Yes", and it's been working fine since then!
If you have an older PalmOS device (pre T|E for example) and still can't see any data after trying the above, you may need to use the PalmHotSyncSetup program available from pimlicosoftware.com. This will translate the databases from the older style to one Palm Desktop 6.2.2 can process.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

I found out how to fix it.
I have been having trouble since the new Windows patches came through.
Right click on your shortcut and select Properties
Click on Open File Location
Right click on Palm.exe file and select Properties
Select Run as Administrator
Also select run as Windows 7
and apply.
Try to sync again and it should show all of your options.

Palm Desktop 6.2 won't read data file after IR synch with IIIC

I have Windows 7, an old IIIC, and Palm Desktop 6.2. Since I can use a USB with that combination, I synced with an infrared connection. The files made it to the Palm directory, but the desktop program won't read them. My previous version of Palm Desktop allowed me to search for the data directory, but I can't find a way to do so with 6.2. And, no, the older version wouldn't display the data, either, in spite of my specifying the path.
I'm so close! One more step and I won't have to buy a smart phone and pay a monthly fee to carry around my contact date. Please help.

Palm Desktop 6.2.2 is not an upgrade to 4.x! It was designed to fix the things Microsoft broke when Vista was born.
It lacks many features that existed for many years in the 4.x versions.
I'd suggest doing a Clean Uninstall and reinstall your original version!
http://forums.palm.com/t5/Windows-HotSync/Instructions-for-a-Clean-Uninstall-of-Palm-Desktop-on-Wind...
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Palm Desktop 6.2 Question

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