Palm Desktop by Access 6.2.2: Palm IIIxe won't sync to WinXP but Zire Z22 will

No device
Palm IIIxe with OS 3.5.3 and Z22 with OS Garnet 5.4.9 and Palm Desktop by Access 6.2.2 on a WinXP SP2 box. Z22 appears to sync correctly and the IIIxe SAYS it's syncing but the Palm desktop account is blank.
I think I need to roll back to an earlier version of Palm desktop, e.g. 4.14. If so, can I first uninstall 6.2.2?
The Palm support website says, "Do not un-install previous versions of Palm Desktop. If you have an existing version of Palm Desktop on your computer, leave it as-is, and install this version on top of it."
Thanks for any help.
John

Your Palm IIIxe wont show the pims because hotsync 6.2.2 only allows the newer pim format. There is a free addon application from Pimlico called PalmHotsyncSetup that may allow you to sync with it. PalmHotsyncSetup

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I get a "Palm desktop by access application has stopped working" message when switching to the Month calendar view.

I have a Z22 and am running Access version 6.2.2 on a PC with Vista.
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Thank you, aeisha_anis for the steps to correct this problem. I verified that I must have corrupted calendar data as the PALM Desktop does come up and work when I follow your first 4 steps and remove the data from it. I can't, however, get through the importing step at the end of your instructions. I've tried a few times and am afraid I may have messed up the data file as it now is only showing a datebook. mdb and a datebook.bak file under the DateBook folder I copied to my desktop, but no datebook.dab folder as it was showing before and I never did find the datebook.dat file you mentioned. I still have all of my current calendar data on my Palm Centro but I can't get it to sync with the Palm Desktop without getting the "Palm Desktop by ACCESS Application has stopped working" message. Do you have any ideas on how to fix this problem? Thanks much!

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I have Windows XP (Home) with Palm Desktop by ACCESS 6.2.2.
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I have Windows XP (Home) with Palm Desktop by ACCESS 6.2.2.
I also have a Palm Z22 and a HP TouchPad.
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a screen pops up that says "Application has encountered a problem and needs to close".
It then says "Send report" or "Don't send".
After clicking on either of these, the Palm Desktop window closes.
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Palm Desktop by Access won't install in Windows 7

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This question was solved.
View Solution.

Great! Glad to help.
AFAIK, there is no such version - 6.2.2 is the latest Access made before ceasing support for the program.
MicroSoft has had a typo on their support site for a long time now. Is this the version number you are referring to?
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

"...wizard was interrupted before Palm desktop by Access could be completely installed..."

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View Solution.

Have you tried just running it "normally"? How about disabling your AntiVirus software temporarily during the installation?
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http://forums.palm.com/palm/board/message?board.id=windows_hotsync&thread.id=43307&jump=true
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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http://msdn.microsoft.com/en-us/library/ms885792.aspx
So... any ideas my friend? It appears that some Vista 64-bit users are having success with a bluetooth synch but I have tried emailing those that claim to have been able to do this with no luck. I am not having any luck (I hope my outline above is clearer)-- and no one has seemed to had any luck recently.
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Hello...
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Just in case it is not clear... that post was made after I bought the bluetooth adapter and tried following the advice provided in the Vista 64 Hotsync solution found! post. Again-- my statement of not working is for the following reasons:
1) my PC tells me that the sychronization completed with errors.
2) when I look at the log that the Backup sychronization aborted.
3) It almost invariably tells me that it Failed to backup 1 file(s) and that file is "NetworkProfiles2" through a "Protocol Error: Unknown error. (6410)"
4) many of my contacts (over half) duplicate during this synchronization.
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The information about creating a virtual serial port on my PC comes from my actual palm itself. The palm info is in the HotSynch verbage and it tells me to contact my computer manufacturer. In doing so however they have no idea how to do this and Palm does not either. I am still working with HP on trying to resolve that part of it but I am thinking from the hours of research that Palm wants me to create another COM port but again the help I am finding on this is beyond my pay grade so to speak... you can check out the following link and try to help me if you like:
http://msdn.microsoft.com/en-us/library/ms885792.aspx
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Palm Desktop by Access

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Hello Fisroy and welcome to the Palm forums.
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There may be database corruption causing the issue. Click on the following link for the program called DbFixiT. This program has a trial version that you can download and install on your Palm OS device. The trial version will scan for database corruption and then report the corruption. You can then find the records causing the problem and fix them yourself or you can purchase the program and have it automatically fix the records.
http://www.pimlicosoftware.com/dbfixit.htm
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Hi Folks:
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View Solution.

Hi Aeisha:
Oddly no, although I uninstalled PD 4.1.4 because several weeks ago I started getting a spurious error message that the PD was unable to read my configuration, etc. I don't recall if I have saved the error.
I will read the KB article and respond here.
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Palm Desktop by Access Ver 6.2.2 crashes when I try to look at monthly calendar

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There is an error with Palm Desktop. The issue is in a month before or a month after you have an event that spans overnight. To correct you would need to look for this event(s) and delete and recreate it so it does not span overnight.

Can I use my new Palm desktop software (Centro) to backup my old Treo 700p before syncing the Centro?

My computer crashed shortly before I upgraded to a new Centro. I need to backup the data on my 700p so I can transfer it to the Centro. Do I need to install the old Palm desktop first, or can I use the Centro software to back up the 700p?
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The Sprint version of the Centro still ships with Palm Desktop 4.2, which should be the same as you were previously using with your 700p.
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Message Edited by smkranz on 06-29-2008 12:25 PM
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Opened zip file of "Palm Desktop by ACCESS" and executed it - EVERY BIT OF MY CONTACTS & CALENDAR data is LOST!! ALL previous CALENDAR data is lost! Can anyone, PLEASE, help me to RESTORE ALL this INVALUABLE DATA, Please?!?

I thought I was just unloading an upgrade, for my Palm Tungsten E desktop software, as I unzipped and executed this compressed file.
ALL MY PERSONAL DATA IS GONE. Contact and Calendar. I cannot find the data in the Wastebasket. I cannot find any ARCHIVED Palm FILES. HOW can this be? How can it have LOST all my years of existing Data? Please, please can anyone help me to restore all this invaluable personal data?
Your advice would be ENORMOUSLY appreciated!
I've used PALM software since 1995, about, for Pete's sake! Nothing like this I though, COULD ever happen?!
Post relates to: Tungsten E

What is the OS of your computer? Windows or MAC? I see you stated "wastebasket" is this referring to the "Trash" on a MAC?
Do you still have your data on the handheld? If you do, you could change the hotsync conduits to handheld overwrites desktop and then sync.

Palm Desktop 6.2 crashing on launch with Vista

I've been using Desktop 6.2 with Vista for several months. There seems to have been some bad old data on my TX as Desktop crashes when I go to month view in the datebook for August 2008 and earlier, but otherwise fine.
Starting last week, the application will not fully open with a box stating "Palm Desktop by Access has stopped working" within 1/2 second hitting open. I've been able to hotsync with no problem and no change. I removed the application and reinstalled after re-downloading from Palm. I've also tried logging on as an administrator with no help.
Anyone have any suggestions? Many thanks.
Post relates to: Palm TX
This question was solved.
View Solution.

I've run into the problem before but it's either been bad data or events spanning midnight. Usually in the month before or after the month that locks up the Palm desktop. You might want to check Sept and Nov for any events that span midnight.
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Palm Desktop by Access 6.2.2: Palm IIIxe won't sync to WinXP but Zire Z22 will

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