Palm Desktop Calendar Crash

Moving in the Month view from one month to the next the desktop 6.2.2 crashes with the message: "The instruction at '0x6740d95e' referenced memory at '0x00000009' The memory could not be read" The choice then to cancel or debug with both just closing the program. Sometime also crashes in other week view but not as often. This started happening a few weeks ago at work on Windows Pro and at home on Vista. Any clues?
Post relates to: Centro (Verizon)

I have encountered this same error before. Looks line an issue with PDS 6.2 and Windows Vista Have you tried downgrading to PDS 4.2 ??

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Palm Desktop Software Crashing during Export

Everytime I try to export my address data to a vCard file, the Palm Desktop software crashes and closes without exporting any data. Any ideas why this is occurring? I have tried reinstalling the latest Palm Desktop software without any effect. I am using a Mac (OS X 10.4.x).
Post relates to: Treo 650 (Verizon)

I am also crashing when exporting the vcard files, not when exporting tab files (tab text useless anyhow); palmdesktop did not crash with my wife's Vcard file however, so I suspect some files are not compatible with the format for export, maybe for example with files without first names? If I find solution, will post (more than a thousand readers are looking at this problem: IPhone buyers like me?)
Post relates to: Tungsten E

Palm Desktop calendar 6.2.2 won't allow me to go past Dec 2011

I'm running 6.2.2 with Windows 7. Noticed a few months ago that it crashes every time I try to look at January 2012 on the desktop software. I was hoping there would be a fix but I can't seem to find anything. Anyone else have this problem? I tried downloading it again just in case there was a corrupted file initially. Thanks.
Post relates to: Zire 72

Try setting up a new username and see if you can access the calendar in Jan. 2012. If you can, you can try and import the calendar data from your username and see if you have the same problem. If you do then the data is corrupted and will need to be checked for errors. To check the calendar, you will need to use dbfixit and run it on your HH.
There may be database corruption causing the issue. Click on the following link for the program called DbFixiT. This program has a trial version that you can download and install on your Palm OS device. The trial version will scan for database corruption and then report the corruption. You can then find the records causing the problem and fix them yourself or you can purchase the program and have it automatically fix the records.
http://www.pimlicosoftware.com/dbfixit.htm
To install the program, set all conduits to "do nothing" except quick install or install if using Palm desktop 6.2.
After you install the program on the handheld, run the scan and also scan for Blobs in the calendar. There is a manual avail. to download from the website.
After you clean-up the database on the handheld, set the conduits in hotsync to handheld overwrites desktop and perform a hotsync.

Centro will not sync with Palm desktop - Calendar and/or Contacts

I have used a Palm device for many years. Acquired a new Centro. Upon installation of Palm Desktop (on Windows XP) that came with Centro, all contacts, calendar, to do, memos, etc transferred to the Centro during installation.
Subsequent changes to contacts and/or calendar on Centro are not syncing with Palm desktop when Hot Sync is performed. Hot Sync starts and appears to complete normally. To Do list and memos appear to sync just fine. Have tried changing conduits to have Centro overwrite desktop. Have uninstalled/reinstalled Desktop many times.
Hot Sync log:
HotSync operation started for Daniel M. Key on 07/02/08 13:35:13
OK Quick Install
OK VersaMail
OK Memos
OK Media
OK Tasks
-- Backing up MultiMail BData to C:\Palm\MD\Backup\MultiMail_BData.PDB
-- Backing up PmTraceDatabase to C:\Palm\MD\Backup\PmTraceDatabase.PDB
-- Backing up HxSyncRegistry to C:\Palm\MD\Backup\HxSyncRegistry.PDB
-- Backing up Saved Preferences to C:\Palm\MD\Backup\Saved_Preferences.PRC
OK Backup
HotSync operation completed on 07/02/08 13:35:19
Please help. Thx.
Post relates to: Centro (Sprint)

I have a Centro/Verizon Wireless using Versamail with accounts established for personal POP and Exchange e-mail synchronization. The latter account is for work. Previously I owned a Treo 650p using Versamail.
When I first installed Palm OS Desktop and synched to my Centro device, it was on a Windows XP home computer, and no Versamail accounts were defined. First I downloaded and installed the Versamail version which allowed Exchange synchronization. I exported the Treo650p contacts list to a disk file, and imported it onto the Windows XP home computer into the Palm OS Desktop installed with the Centro-supplied CD. This synched the imported contacts list to the Centro fine. After I defined all the POP and Exchange accounts, synchronization with the office Exchange contacts list worked fine, and still does. Synchronization with the windows XP home computer for contacts seems to still be ok, too regardless of the MS Exchange Versamail account commingling with my personal POP accounts. Maybe the install sequence is overriding the previous posts' notation that MS Exchange mail definition will override synch with Palm OS Desktop?
The problem now is I have a different/second home computer that's Vista os. I installed the Palm OS Desktop and synch with the Treo. The contacts list is not synching to this second home computer, maybe because I didn't follow the exact same sequence as for the Windows XP pc? I can still synch my Centro with my Windows XP pc and that includes contacts.
Is there a way on this second pc to override the MS Exchange contacts override for synchronization without having to go through the exact same install sequence as occurred on the Windows XP machine?
Post relates to: Centro (Verizon)

Items blanked out on my Palm desktop calendar

I am running Palm.exe 4.1.4 software on Windows 2000. In the calendar function, I enter about 4 items per day. Recently, some of the items have "disappeared" from the desktop window. I can see the item's time allocation on the calendar date, but no text. The text still appears correctly on my Treo 680. (I am using the color-coding function for different categories.) Any advice?
Post relates to: Treo 680 (AT&T)

Sounds like you may have private records set to mask.
1. Open Palm desktop
2. Select View
3. Make sure its set to show private records
Post relates to: Centro (Sprint)

Palm Desktop Software Crashed

I recently got a new laptop running Windows 7 and installed the 6.6.2 Palm desktop software so the palm could sync using bluetooth. It worked fine for a month and then it crashed in the middle of a hotsync and the program will not open. I did a clean uninstall, including the registry and reinstalled Desktop and it will not open. During the install, it asked me to do a hotsync and it appeared to work. I tried running as administrator and running in compatibility mode, still no good. Someone on this forum suggested that it was a windows update and that we should reset computer back to initial settings and turning off windows update. I am not going to do that. My wife is attached to her Palm and I need to figure this out. Any help would be appreciated.

Did you set the HotSync conduit to use "USB" in Palm Desktop?
When you plug in the Palm E2, does your computer recognize it and make a noise?
Make sure you are not plugging it into a "hub", but directly into the PC.
Aceeca only offers a patch - I'm not sure why you uninstalled Palm Desktop!
Be sure when you open the Device Manager on your computer that the Palm E2 is still active, and not "gone to sleep".
When all else fails, a Clean Uninstall and Reinstall can usually fix most issues (as long as your USB ports are working correctly on the PC).
WyreNut
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Palm desktop calendar - in month view, event times are in wrong order!

I use Palm Desktop 4.1.4 on my Windows XP machine (I don't own a PDA). I enter my appointments in Week view and they look fine, but when I go to Month view (I want to print this view), the events for a given day show up in the wrong order!
For example, on one day I see:
9a Event
10:30a Event
2p Event
12p Event
and on the next day I see:
9a Event
2p Event
10a Event
I tried changing things in Options and Preferences - no luck. I have messed around with it and can't figure out any weird pattern it might be sorting by (I've tried re-entering appointments to see whether it sorts by the last time they were entered/edited, and looked into whether it was sorting by category, length of event name, first digit of the time, length of time, alphabetically by event name, by whether it repeats/has a location/has a note/has an alarm/was entered by clicking once and typing or by right-clicking). It just seems baffling, and it definitely seems like a bug, since of course you'd want your events sorted by time.
Does anyone know what's going on or have this problem?
Thanks!
Post relates to: None

I had looked at this in response to another post, and didn't notice the same problem. But then I went back further and noticed it sure enough...it's only occasional.
I haven't done any kind of analysis as you have apparently done, mostly because I don't really use the desktop application except occasionally.
Thought maybe it sorts repeating events differently than single events, but I've seen it both ways, so that doesn't seem to be it.
It doesn't bother me enough, but it certainly seems like it would warrant an email support request to Palm, to see if they have an answer.
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Palm Desktop Software crashes immediately upon opening

Hi All,
My Palm Desktop software won't open. When I try to open it (either w/ the icon or the start menu), I see the Palm Desktop logo, then the program seems to open but all I see is a whitescreen, and an almost immediately error message from windows that reads "Microsoft OS Desktop Application has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." Then the only option I have is to click "close," and the program closes out. So its impossible to open the softare.
Interestingly, the hotsync operation still works. The desktop application just won't open.
I have tried uninstalling and reinstalling, but still the problem persists. I have read a few places to remove the US Robotic registry keys, but after looking them up using REGEDIT off the Run menu, I can't find them....maybe I am not doing a complete uninstall, and am not completely removing these keys? Does anyone have a comprehensive list of registry key locations? Or maybe its a problem with windows? I am using Vista. I tried a system restore back to a point in time when the Palm Desktop was working, but even after that I had no luck.
Does anyone have a suggestion of what I should do?
Thank you!
Post relates to: Palm Z22

If this is your first Palm device, you will not see registry keys for either USRobotics or PalmOne. These entries are relevant to users who have upgraded devices and installed newer versions of Palm Desktop over older installs for the old devices.
There are a number of threads posting complete uninstallation directions; use the search function (up top when you exit this thread) on Registry and you should be able to find one or more of them.
Post relates to: Palm TX

Palm Desktop crashes when viewing one month in monthly view

Hi--this is a weird problem. Never seen it before.
--My Treo 680 (Win XP SP3), with Palm Desktop 6.2.2 seems to sync fine. I make changes in the Treo, it appears on the desktop.
--Also, I can view and edit the desktop in DAY view.
I normally default to monthly view though--and when I try to edit anything in a monthly view the Palm Desktop immediately crashes.This also seems to happen only with one month--July--where I recently added a lot of new appointments.
I ran the "check" tool for corrupted records, came up clean.
The data seems to be there and be safe and sync, but every time I try to access this one month from monthly view--it crashes.
Any advice, suggestions?
Post relates to: Treo 680 (Unlocked GSM)

Your link generated an error message..but I did find a couple of relevant threads. Thanks..
--I have no appointments spanning midnight, so I presume that's not the problem
--I'm reluctant to downgrade versions. I use the same software on my Vista laptop as on my XP desktop and I'd like to confuse the issue or go through degrading both.
The dbfix program was more interesting. It found for Calendar: one appointment in several places that it said "blob goes beyond end of record."
I don't know what that means, but it was particularly odd as this particular appointment was repeated in multiple years as long ago as 1969, it said--which goes beyond the ability of the desktop software even to access; certainly I wasn't using a Palm in 1969, and obviously it didn't exist. So I deleted all of them but for that 1969 one since the desktop will only go back to Jan 1970.
After deleting what I could delete on the desktop, I sync'd.
Didn't help.
I ran the program again and the exact same older--presumbably fictitious-appointments from old years like 2007 were still coming up as checked errors. Hmmm. Apparently deleting them on the desktop helped not at all. So now I deleted one on the 680 as a test.
I sync'd. Immediately crashed the Palm, but when it came came back up. I doublechecekd--that 2007 record was now gone from everything, desktop and PDA. I syncd again,,,went through fine this time.
Ran dbfix again to check--just coming with that one 1969 inexplicable error. Ran Palm Desktop now. Ran the Options/Tools/Check record on the desktop (included utility) just to be sure--no errors.
The final test--running Palm Desktop back in monthly view. Immediately crashed again.
Shrug!
Now, I don't mind buying the dbfix program if that'll do it, but does this seem like something it needs to go through and might actually fix, as opposed to my manually deleting the things?

Palm Desktop Software

I have had this Palm for awhile. I used it on my work computer but changing to home computer. I downloaded software from website. I can sync the Palm to the Palm Desktop Software without a problem or errors. When I open the desktop software, it won't let me open or click anywhere on the screen. A box pops up with the following information;
Palm Desktop Application has encountered a problem and needs to close. We are sorry for the inconvenience.
It gives me 3 buttons to click: Debug, Send Error Report, Don't send. If I click on Don't send or Debug, the window will close. I have removed the program and downloaded again, but I have the same experience.
Any help would be welcomed.
Post relates to: Tungsten E2

First thing is first that text size is really small and I have horrible eyes.
Ok next is the troubleshooting, what we are going to need to do is figuring what is causing the palm desktop to crash, I bet it is your data, so lets see if I am right.
You first need to locate your userfolder, it is located in program files/palm/username/
Once you have your user folder in that folder you will see a bunch of folders, I'm first concerned with datebook. Go in datebook and look for the datebook.dat file, cut that file out of that folder and place in the root of your userfolder.
Going back into palm desktop (if it opens without error) you will see your calendar is gone.
Next you need to tell palm desktop to open in something other than address or calendar I usually suggest memos. To do this you can go to tools/options and change the view palm desktop opens in (default is address).
Once you have it changed to memos you need to put your calendar back into palm desktop. So close palm desktop and go back to your userfolder. Grab the datebook.dat file off of the root of your username and place it back in the datebook folder (it will ask you if you want to overwrite the existing files, tell it yes)
Ok so your calendar is back in your username time to go back to palm desktop, relaunch palm desktop and this time go to tools/options/tools and and check for corrupted records, it will scan your database and fix any corrupted records it finds, tab over to calendar and see if it crashes if it doesn't you are good to go.
Also on a side note if it still crashes with your datebook out of your username, move your addressbook out also, usually the culrpit is calendar but i have seen contacts cause the problem also and on rare occurances both.
Post back if you need more information or any clarification.
Post relates to: Centro (Sprint)

Centro will not Sync with Palm Desktop

I have removed all Palm references from laptop as suggested in: Community Help Forums : Hardware & Software : Software : Re: Syncs fine -- missing all data in Desktop App with no luck.
( http://forums.palm.com/palm/board/message?board.id=software&message.id=35331&query.id=1042#M35331 )
I have a Windows Vista, downloaded Hotsync Manager 7.0.2 and all data (contacts/calendar) from Palm Centro will not appear in Palm Desktop. I have made sure that:
1. user name in Hotsync is the same as is in Palm Desktop
2. tried different user name (suggested "Test" ) with no luck
3. changed name of device through "prefs" icon (at least, in Bluetooth, Device Name is "Palm Centro") I am unable to find another option to change the name of the device for syncing purposes if it is not through Bluetooth
Any other suggestions? I have made entries into te Palm Desktop calendar, do a Hotsync and the entries from the Palm Desktop entries are not appearing into the Palm Centro, and the Centro's contacts and calendar entries are not showing up in the Palm Desktop.
Any suggestions will be greatly appreaciated!
Post relates to: Centro (Verizon)
Post relates to: Centro (Verizon)

Do you have the Centro set to sync with Microsoft Outlook by mistake? Look in Outlook and see if your info is there.
If it is, you can run a simple program in your Start/All programs/Palm/PIM Conduit Sync/Sync with Palm Desktop to switch it back.
Wyrenut
Post relates to: Centro (AT&T)
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If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Why can't I sync my Palm Desktop with iCal?

When I enable iSync for my Palm (Tungsten E2, Palm Desktop 4.2.1 Rev.D) it disables the conduits I need to sync my Palm Desktop calendar information (Date Book, Tasks, To Do, etc.) with anything else. So when I make a change on Palm Desktop it doesn't even show up on the Palm handheld, much less on iCal. Can I move these "iSync Disabled Conduits" (Date Book, Tasks, To Do, etc.) back into the "Conduits" folder without creating a conflict? I've tried various solutions on the Mac Support site without much luck so far. Does this problem have something to do with OS 10.4's unique issues with syncing? Or is iCal supposed to REPLACE Palm Desktop, not be synced with it?
Post relates to: Tungsten E2

AlanG wrote:
Hello kongoscar,
If you are making the jump from Windows to Mac, it might be easier for you to export your data from the Windows side using a comma separated values (.csv) file and importing that data into the PIM application on the Mac. The Palm Desktop software for the Mac, is, in my opinion, terrible (and I'm a Mac user).
Alan G
Thanks so much for your reply, Alan G. I am not planning on using the Palm Desktop for the Mac once I get all the data from my Palm into the Macs. I am going to use the Mac software, like iCal and contacts, and probably Bento3 in place of the Palm Memos database, and I HOPE (not sure whether I will like it or not) to use my iPhone in place of the Palm, but I am not yet ready to ditch the Palm until I satisfy myself that the iPhone can do all the calendar and personal database functions as well as what I am used to with the Palm. So this data transfer quandary is not really about transferring the data to the Mac so I can continue to use my Palm and Palm Desktop software as I always have - it is about getting it to the Mac in a way that I can easily then export/import the data into iCal, Address Book/Contacts, and Notes or Bento3. My assumption is that would be easier doing imports from Palm Desktop on the Mac rather than imports from the PC, but maybe that is wrong. For instance, if I do an export from the PC of the Palm's calendar function and import that into iCal on the iMac, will all the alarms and repeating copies of entries also make it over? Or would the alarms and repeaters more likely make it into an import into iCal if it came from data that was already on the Mac in Palm Desktop for the Mac? It odes seem that the Palm software for the Mac is not as good as it is for the PC, that Mac OSX does not support the Palm as well as earlier versions of Mac OS, and that there are all these problems with syncing on the Mac, from what I've read on the forums.
Given my admittedly rambling description above, do you have any other advice for me?
Marc

Isync 3.0.2 and Palm Desktop 4.2.1

Hi - trying to export my Palm Desktop Calendar/Contacts,etc.....
If I'm in the wrong forum - please tell me where to go:)
When I export as vcal or ical, right at the end of the export - Palm Desktop unexpectedly ends... I still get a file to import - although when attempting to import to ISYNC nothing is there. I am researching Palm's website but if anyone has any input or suggestions on how I can get my Palm Desktop data to Isync - please let me know - thx......
Shelley

Ok now I'm trying to "bluetooth" my Palm Treo 650 to ISync and Isync doesn't recognize it? Any ideas? Thanks....

Palm Desktop entry will not stay put

Recent change, not sure why. Every entry or edit in the Palm Desktop Calendar drops into the previous day (ie: entry into Friday whe completed fall into thursday). I must drag it on to the day after the entry I want for it to stay where it belongs. I have used the Desktop for 3-4 years and never saw this before. Any suggestions?
Post relates to: Palm Z22

Hello!
Please make sure your PC does have the daylight savings update installed on your PC, ususally windows updates or macintosh updates takes care of this. Also for your device, please go to www.palm.com/dstpalm to see if you need the DST updater for your PDA. Seems like the symptoms your describing is fitting the bill.
Post relates to: Treo 650 (Unlocked GSM)
Post relates to: Treo 650 (Unlocked GSM)

Palm Desktop 6.2 installation problems!

I had some older version of Palm Desktop and thought it would be a good idea to update to the latest version so that I can sync to Outlook 2007. I downloaded from the palm site and ran the installation, only to encounter a runtime error. the runtime error says "Runtime Error. Program: ...ROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\IDriver.exe. This application has requested the runtime to terminate in an unusual way. Please contact the application's support team for more information". The installation still appeared to run through to the end, but now I cannot open Palm Desktop (it crashes immediately) at all. I have tried this several times (downloading anew each time, restarting my computer etc etc) and also unistalled and then installed etc. Same thing each time. All of my data is still safely in my palm device (Z22), but I cannot access on the desktop anymore, which is quite scary. Please help!!!
Post relates to: Palm Z22

Can anyone help me? It's frustrating to not have a desktop version of the palm software. Palm also doesn't seem to have an alternative version available for download.

Palm Desktop Calendar Crash

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