Palm Desktop Datebook Info Vanished -- Memo, Contacts, etc. Okay

Palm Desktop version 6.2.2. Windows XP 64-bit.
Something happned overnight with my laptop -- maybe low battery, because in the morning it had logged me out and shut down my open windows from the previous night. When I opened Palm Desktop, my date book data was gone. The contacts, memos, etc. are there.
My handheld doesn't sync with this version of Palm Desktop, so I can't use it to restore my data. Where can I find the datebook file, what's it called, and how can I open it, or where is the backup of the data file, what's it called and how can I open it?
Thanks for your advice.
Post relates to: Zire 31

I haven't been able to hot sync with my handheld since I upgraded to Vista, so there is no backup on the handheld of any data. Grrrrrrr! I don't believe it. I thought I'd read posts about other people backing up their data.
Is there any "cheaters method" to create a backup copy by changing where the data file is saved, then changing it back, or something similar, so there are always two copies? I don't want this happening again, and I won't be able to upgrade my handheld for several months still.

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Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
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Palm Desktop datebook data file

I've been a Palm user for 13 years.
A year ago, my trusty Z-22's battery died. So I bought a M500 online from one of Amazon's 3rd party vendors. It worked adequately, but with a number of glitches that I learned to live with. By July or so of this year, I noticed appointments randomly disappearing from my desktop Palm app. No rhyme or reason, past, future, etc. I kept many data backups and just kept putting those files back into the desktop.
Then Oct 1st, everything on the calendar disappeared. 13+ years of data, gone. Fearing it was the funky M500 (fortunately I did not sync after the data loss, so had the entire calendar on the handheld), I bought a refurbished Z-22 from an Amazon 3P. Uninstalled desktop software (saved all data files), downloaded the latest Palm desktop software I could find (v. 6.2.2), loaded all data files, back in business. Everything worked like a charm. For one month (I sync several times a day).
Nov 1st, entire calendar gone. So I looked a little closer. MS Office Access apparently installed a .dat file in the datebook folder with 108kb worth oaf data (the legitimate datebook.dat file is 1,308kb). Everytime I open Palm Desktop, that's the file that's altered. Erase it, it reappears everytime I re-open Palm DT,
I don't use MS Office Access, so I removed it. Open Palm DT, now a new 1kb UiPrefs.dat is created, even if I open DT by double clicking the real datebook.dat file. HELP! I must note that throughout this whole ordeal, the address book, memo, todo list were totally unaffected.
Vista Home Premium 32 bit. MS Office 2007.
Thank you!
Post relates to: Palm m500

I haven't been able to hot sync with my handheld since I upgraded to Vista, so there is no backup on the handheld of any data. Grrrrrrr! I don't believe it. I thought I'd read posts about other people backing up their data.
Is there any "cheaters method" to create a backup copy by changing where the data file is saved, then changing it back, or something similar, so there are always two copies? I don't want this happening again, and I won't be able to upgrade my handheld for several months still.

Exporting Palm Desktop datebook to .dba archive

I have datebook data from 2003-present on my Palm Desktop v6.2. I would like to archive everything before 1/1/14 by exporting the data into a *.dba archive, and then delete that data from Palm Desktop. The export dialogue says I can choose to archive items I have selected, but does not tell how to select them. I wish to select a date range -- specifically, 1/1/03-12/31/13. Anybody know how to do that?
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Thanks, glad to help.
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Can't sync Palm with Mac through iSync, only syncs with Palm Desktop

I have an older Palm Tungsten T3 that I use basically only to run a medical application that I need at work (ePocrates, which has its own conduit and auto-updates itself with hotsyncs). I haven't tried to sync it to my Mac for a long time. I use iCal for my calendaring needs, sync it with my iPod, and ignore the old stuff that's on the Palm, which I hardly ever even sync.
Today I had to reinstall the Epocrates software, and decided while I was at it I'd try to get the Palm syncing with the Mac (iCal, contacts, etc) again because it would be nice for it to show the same calendar data.
I reinstalled the newest version of Palm Desktop from scratch. Installed the ePocrates software on top of it. I have iSync 2.4. My Palm was not listed as a device initially. I chose "Enable Palm OS Syncing" from the menu; iSync then went through a series of steps in which it disabled several conduits (presumably to no longer sync with the Palm Desktop), then told me to enable the iSync Palm conduit through the HotSync manager, which I did.
I now show the Palm as a device on iSync, but it has a yellow caution icon over it and I'm not sure why. Clicking on it shows an options dialog. I chose for the first sync I wanted to erase everything on the device and then sync with the Mac. My syncs appear to work, but when the data is checked it seems to sync only with Palm Desktop. The old junky data on the Palm was not erased as requested. Newer calendar events and contacts from my Mac have not made it to the Palm. The ePocrates auto update conduit is working fine but that's the only part that is.
Any idea what's incompatible, or what I'm doing wrong here?

I have The Missing Sync and used it to sync my palm TX. I am now in the process of trying to get iCal going properly again. No longer have any calender views in iCal and the week views don't show until I have opened a month view and then go back to the week view. Very bizzare. Also have a heap of untitled calendar views in the drop down list option when looking at the info on any event - these calendar views are not accessible anywhere else though.
I'm not sure if it is Missing Sync or something I did wrong at present. Will also throw the problem to the Missing Sync people to see what they say. Will let you know. It seemed to work really well without needing the palm desktop!

Cannot re-unite T3 data with Palm Desktop! Please helP!

Hi folks
I would be very grateful for some help with restoring my data.
After a laptop rebuild by my company Helpdesk-er, my self-installed Palm Desktop stopped working with an "invalid configuration message. It had previously been working - for years - without a problem. I copied the original data folder (first letter of my user name) to another location, and then downloaded and ran PD414esetup.exe from the PalmOne website. This installed Desktop 4.1.4 cleanly over the old installation (in the same directory). On starting PD414, it defaulted an older user name that it probably picked up from the registry, so I created a new user which matched the name that I had before.
Obviously the Desktop was devoid of content, so I attempted to import the data that I had copied out, starting with the calendar. The only option File|Import allows is the .DBA format, and although my datebook.dat was intact, I could not import it. There was a clutch of .DBA files, corresponding to some of the calendar categories that I had set up (didn't look like all categories). On importing the first of these, PD said it acquired 3 entries, and similarly a couple of others produced single-digit entries - nowhere near the six years worth of data I had before!
I then copied the backed-up data to a new location, and changed the data directory (Tools|Options) to this new location, hoping the data would be picked up. Result: no calendar, contacts or task data, but all the memo records showed up!
The other thing I tried was to copy the backed-up data into the default data directory, but PD wouldn't let me; error to the effect of "not permitted, file in use".
So, at this point, I have a functioning Palm Desktop that has my Memo records but seemingly no way to get back any of my other data (calendar being the most urgent).
Could anyone help re-connecting the data to the Desktop program?
Also, I guess the other option is to do a HotSync and let the hand-held overwrite the Desktop the very first time. I'm not very sure about this, fearing that I might lose the data on the handheld.
What advice would the experts give me?
Device: Palm Tungsten T3 running Palm OS v5.2.1
Connection: USB Cradle
Computer: Windows XP Pro on Dell Latitude E6400 laptop
Post relates to: Tungsten T3

Lesson: Use the correct software version!
Re-installed using PD414EN and all is good! Hurray!

How to copy Palm Desktop data to a PC using Windows 8.1

If like me you still find the Palm Desktop data (address, calendar, memos, etc.) handy and use it long after throwing away the handset and "sync" ability, you may find this useful. I bought a new PC using Windows 8.1 and had problems transferring data because of a wrinkle that I figured out, which didn't exist in Windows XP, Vista or 7 versions. Here's a recap of one way to easily transfer data from those earlier versions if you have a USB flash drive (or Dropbox, Google Drive, whatever) handy :
1) Download Palm Desktop 6.2 or 6.2.2 to your new PC. Then give a user name exactly as it exists in your old PC's database. This name will be used by Desktop software to create a six letter folder name (an abbreviated version of your name) to hold data that Palm Desktop will look up. Wait a few seconds for this to happen, then close the Desktop application on your new PC.
2) In your old PC from where you want to transfer data, look for the folder called "Palm OS Desktop" which should exist in "Documents" under "Users" folder and subfolders path like >your name subfolder>Documents in Windows 7 (may be Vista too) or may be under "Documents and Setting" folder in Windows XP.
3) In this folder "Palm OS Desktop" look for that six letter subfolder of your name, and select that entire subfolder and choose "Copy" or Ctrl-C
4) Locate the same subfolder name in your new PC (which will have null data), delete it, and then "paste" the subfolder you "copied" into the same exact location. If you've done it right, Viola! Your new PC desktop should show all the transferred data once you again open the application.
Most of the same procedure works with Windows 8.1 (probably also Windows 8) PCs. What I found different was that the data subfolder created under "Palm OS Desktop} had 7 instead of 6 characters with a "0" (zero) added as the last character. So when you finally copy and paste that subfolder into the new PC you have to rename it and add that "0" for the Palm Desktop to locate this data.
Hope this helps.
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To turn off UAC, go to the Control Panel, then User Accounts.
Under the header, "Make changes to your user account", there is an entry titled "Change User Account Control Settings".
Pick it, and drag the slider all the way down to "Never Notify".
Access of Japan is the company Palm hired to write Palm Desktop 6.2.2.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Palm Desktop reinstall on new hard drive

Configuration: Palm 515, Windows XP Pro, Palm Desktop 4.1.4, Hotsync 4.0.4
Installed new hard drive on PC, reinstalled Windows, installed Palm Desktop and copied existing files (address, etc) onto new drive.
Problem - User 1's contacts did not appear on Palm Desktop, and User 2's contacts were not current.
Is Hotsynching the only way to update Palm Desktop? Why didn't the newly installed Palm Desktop simply reference the existing files that I copied?
Post relates to: Palm m515

Your computer should have come with, or you upgraded with a 10.6 disk which either contains the full OS X, however the 10.6.3 white upgrade disk doesn't contain the free iLife that's on the colored machine specific disks.
If you don't have either, then call Apple via phone (only) to order your 10.6 disks.
How to erase and install Snow Leopard 10.6
However if your pleased with what's on your present boot drive, you can use Carbon Copy Cloner to copy it to a blank external powered drive and even hold the option key down while booting to boot from it.
Then when you switch hard drives, simply reverse clone onto the new one.
Save you having to backup and reinstall everything new, but a lot of people do that extra work to get a "clean" machine again.
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..Step by Step to fix your Mac
While your inside you might as well bump your RAM up to the max as well.
Install/upgrade RAM or storage drive in Mac's
If this is all too much for you, any local PC/Mac repair shop can do the work. Apple charges a fortune and you don't get the drive you want in a lot of cases.

Palm Desktop 6.2 Crashes

I have recently upgraded to Desktop 6.2 from 4.1 and successfully used it to synch my unlocked Treo 680.
Today, while working in the Datebook calendar function Monthly View on my desktop, I tried to "Go To..." November, 2001 and the whole Desktop crashed.
I restarted Desktop several times and moved easily around the calendar in Monthly View using "Go To..." for any date other than November, 2001. But November, 2001 caused a crash every time.
I switched views to Daily and Weekly and did not have any problems with the "Go To..." function to any date, including those in November, 2001.
But as soon as I used Monthly View to Go To... November, 2001 the Desktop crashes.
Any suggestions would be appreciated. Thanks.
Post relates to: Treo 680 (Unlocked GSM)
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View Solution.

hi,
that a currupted datebook data
when was the last time you did sync your phone to the pc?
look for the username on the palm desktop 6.2 (top right)
open mydocuments\palmosdesktop\username
cut the datebook folder and paste it on you r desktop (this will cut all data on the palm desktop)
you could no longer see any data on the palm desktop datebook but to try to test it if it will still crash
Post relates to: Palm TX

What to do with Palm Desktop data when I upgrade to Mac OS 10.6 Snow Leopard

I have an old Tungsten handheld device but only use Palm Desktop on my Mac. I have a lot of data stored in this format and do not want to lose this functionality when I upgrade to Snow Leopard, which, I understand, does not support Palm Desktop. Ideally, I'd like to export my Palm Desktop data (address book, memos, to do list, and calendar) to another software package that will run on Snow Leopard. I do not need any syncing capability. What are my options?
Thanks!

I have an old Tungsten handheld device but only use Palm Desktop on my Mac. I have a lot of data stored in this format and do not want to lose this functionality when I upgrade to Snow Leopard, which, I understand, does not support Palm Desktop. Ideally, I'd like to export my Palm Desktop data (address book, memos, to do list, and calendar) to another software package that will run on Snow Leopard. I do not need any syncing capability. What are my options?
Thanks!

Palm Desktop to Android syncing problems

I use Palm Desktop 6.2.2 to manage contacts on my PC.
I use Deja Office to manage contacts on my phone (an HTC EVO - android based).
I use Companion Link to sync Palm Desktop and DejaOffice.
Every three to four syncs, most of the categories and 75% of the contacts are deleted from Palm Desktop.
I have 850+ contacts, which I have had to resort in categories several times.
Does anyone have a solution to this problem or any suggestions?
Post relates to: Treo 755p (Sprint)

It's hard to say for sure what the cause of the issue you are experiencing is, but we'd be happy to take a look into it to see if we can help! CompanionLink offers free phone and email support, found at http://www.companionlink.com/support/contact.html - drop us a message there and one of our technicians will be in touch.
- David Z.
CompanionLink Software

How can I transfer old Palm Pilot (Z22) info (calendar/to do lists/memos/contacts is synced to a Windows XP) to a program I can access with an iPod?

How can I transfer old Palm Pilot (Z22) info (calendar/to do lists/memos/contacts is synced to a Windows XP) to a program I can access with an iPod? Thanks.

Maybe by the link provided here:
Palm Desktop and iPhone

Syncing some items (Contacts, Calendar) on Outlook and others (Tasks, Memos) on Palm Desktop

On my old Palm phone, I was able to sync my Calendar and Contacts with Outlook and my Memos and Tasks with the Palm Desktop. I just got a new Palm Treo 755p, and I would like to do the same thing. I don't want my Outlook Tasks and Memos/Notes to be syncronized, only my Calendar and Contacts. I want my device Tasks and Memos to go to the Palm desktop. Is this possible?
During the Installation, it only asks for overall sync options - it does not break out each item (Contacts, Tasks, etc.) like it did for my old Palm.
Post relates to: Treo 755p (Sprint)

Hello and thank you for using the Palm Help Forums!
It should ask you somewhere through the installation what would you like to sync and give you the checklist of conduits. If it's not doing that on your installation disk, try downloading and installing the Palm Desktop Software from Palm's website, http://www.palm.com/us/support/palmdesktop.html
Hope this helps!
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Palm Desktop 6.2 Installation - NO contacts, address book, etc. after HotSync - help!

I am trying to transfer the data on my Palm TX to a new install of Palm Desktop on a Windows 32-bit OS. Everything seems to sync OK (no error messages) but the Palm Desktop does NOT show any of these major categories. I only get options for pictures. Has anyone experienced this and have a fix?
Note - All this information is on the handheld unit but does not seem to transfer and the desktop application doesn't even show options for the address book, etc. I've tried to change the sync settings so that the handheld overrides the desktop on the sync, but this doesn't help..
Post relates to: Palm TX

reb1 is correct - downloadable versions of Palm Desktop do not have the Expense app in them.
6.2.2 will work on XP, but why use it? It is less-capable than the 4.x versions.
(If you need 6.2.2 to upgrade to a webOS phone, I can understand the need!)
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Problem: Categories I've created under "MEMOS" on my Palm Desktop Software keep disappearing.....

Hi,
I just posted about having just re-installed a verstion of Palm Desktop Software yesterday to see if it would alleviate the following problem, but right after my consultant left, it happened again, which it does infrequently and I don't understand it.
First, I use this software to keep track of mostly everything; addresses; Things to Do, Datebook, etc. I also use it to write down important information. I create an alpha category under the menu "new memo" such as Banking, or Accounts, or Passwords, or Computer Stuff, Doctors, etc. A few days ago, I created one called Important Info which involves a legal log and I just started writing in it. It was fine for 2 days. Yesterday, I made an addition to it. Then I wrote & sent a few E-mails, and later re-opened Palm and it wasn't there. This has happened in the past where all my Computer Info disappeared or another category altho not often and I can't understand where it went or why? I do back up and managed to copy & paste the info I had into a newly created category, ie. I could look in a backup I did 2 days ago to see if I can retrieve any info, but I want to do this with my consultant over the phone because, whenever my Palm Desktop Software completely disappears, I freak out@!! even tho she explained why and what I had to do. But I don't trust myself, so i make any changes with her over the phone.
But, mainly, I just wonder WHY various categories have disappeared when I didn't do anything to change anything, and where it went to. it's really a puzzle to me. If anyone can help, I'd appreciate it.
Thanks,
Trudi
Post relates to: Visor Pro

Hi,
Thanks for your answer an some possibilities as to why things just disappear. Most of the time, I don't shut down my Mac, even though I should. But I do on & off especially when it's slow of some function is not working. Sometimes restarting it resolves the issue, not sure why. But I'm sure at times I do leave applications open before I shut down, altho most of the time, I quit each application before doing so. Sometimes not. So that's a possibility.
I assume the file-save function for Palm is a menu choice and I will do that each time I add any data on my Palm desktop, just to be sure.
I don't understand yet how to Export data from Palm Desktop to a folder on the desktop - but I will read the article to be sure. Noone seems to understand why this just happens with a category gone missing from my MEMOS feature.
Thank you for your useful information.
Trudi
Post relates to: Visor Pro

Palm Desktop Datebook Info Vanished -- Memo, Contacts, etc. Okay

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