Palm desktop for T|X

I upgraded from T|X to Treo 755p.  Everything worked as it should--palm desktop, syncing--everything.  But I couldn't get my email.  I called tech support to see if I could downgrade the VersaMail program from the Treo version to the T|X version, because I wanted to get my email from a sync rather than my Treo going to the internet.  The tech suggested I insert my T|X disc to see if I could install the T|X VersaMail to the Treo.  Then as he was transferring me to someone else, we got cut off.  Next day's tech explained that downgrading the VersaMail could not be done.
Low & behold my Treo crashed almost as soon as I'd hung up.  Long story short, I returned my Treo, uninstalled the Treo desktop and re-installed the T|X desktop.  My T|X syncs perfectly, BUT my Palm desktop will not load!  Two desktops try to open (ea 1 a different color), the computer flickers black & then I get an error message: "Palm Desktop Application has encountered a problem and needs to close. We are sorry for the inconvenience."  I clicked the "Send error report" and the "Debug" buttons several times.
What to do?
Post relates to: Palm TX

You will need to do a "clean uninstall" of Palm Desktop. Here are the instuctions for XP;
1. Backup users folder located at one of these locations:
C:\Palm\(palm desktop username folder)
c:\program files\palmone\(palm desktop username folder)
c:\program files\palm\(palm desktop username folder)
2. Uninstall(remove) Palm desktop in control panel-add\remove programs.
3. On the start menu, in the run box, type regedit.
4. Before making any changes you need to backup the registry. Click on file-export and then save in a location you can remember, like My Documents.
5. Now go to the following Keys and delete the Palm folders. Be very careful at this point.
HKEY_Current_User\Software\(delete)Palm desktop autorun
HKEY_Current_User\Software\(delete)Palm
HKEY_Current_User\Software\(delete)Palmone
HKEY_Current_User\Software\U.S.Robotics(delete Palm entries only)
HKEY_Local_Machine\Software\(delete)Palmsource
6. Close registry.
7. Go to C:\ and  C:\Program files, see if the Palm folders are gone.
8. Restart the PC
9. Reinstall Palm Desktop.
Post relates to: Palm i705

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    I Use Windows And Cant Help Sorry
    -------------- Original message --------------
    Answer Request
    Dear joeweather45,
    HAR asked a question that matches your expertise. Please respond to this question by directly replying to this email or by clicking the link below.
    Question Subject: Troubleshooting Address Book issues using Palm Desktop for Mac (v. 4.2.1) and a T3?
    Question Details: Can someone please make suggestions which would correct the following issues?
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    I am a Volunteer here, not employed by HP.
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    This question was solved.
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    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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    Message Edited by BrazucaKiwi on 10-26-2008 01:04 PM
    This question was solved.
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