Palm Desktop Media App freezes

I have a Palm Centro (AT&T), Palm Desktop by Access version 6.2.2, Windows Vista. I'd like to move my photos off the phone and onto the expansion card. When I open Palm Desktop, and click on the Media button, it freezes. It just sits there, and the little circle thingy (Vista version of the hourglass) just keeps spinning. I've left it doing that for over a half hour, then end up using the Task Manager to shut down Palm Desktop.
I'd really like to get this working, as it's easier to manage my photos this way. Any advice? Alternatively, another way I can do the shifting of my photos?
Post relates to: Centro (AT&T)

I am having the same problem but I have Windows XP. Click on "media" and the Palm app freezes. I just checked and both Quicktime and Windows Media player are working on my PC. What do i do now.?
thanks
Post relates to: Centro (Verizon)

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PDS uses Quicktime to play videos, theres a good chance your codecs are not complete, So I suggest you download the latest quicktime player from apple.
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Desktop Media Tab Help

I have a new Verizon Centro. The help information that came with the Palm Desktop by ACCESS doesn't even mention the Media tab. The Centro user guide isn't any help either.
My immediate problem is the naming of my expansion card. On the Centro it is just named "Card." In the media section of the Palm Desktop, however, it is named "Expansion Card 1." Is there any way to rename it in the Palm Desktop?
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Post relates to: Centro (Verizon)

Thanks, aeisha_anis, but renaming the card on the Centro doesn't rename it on the Palm Desktop media tab.
I've found it really hard to get information about the Palm Desktop as well as what is going on inside the Centro.
Post relates to: Centro (Verizon)

Palm Desktop Freezes on Media

Just got my PalmCentro a few days ago and i like it well enough.
I got it to sync up a few times and i downloaded some apps or whatever you want to call them and some photos. But i went to add some content today and my Palm Desktop keeps freezing up when i go to media.. It did this 3 times.
help, anyone?
Post relates to: Centro (Verizon)

what version are using for the palm desktop? it seems that you might have some corrupted media files. to challenge that, you need to try emptying the media contents by simply removing the photos folder inside the username folder. here's how:
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2. go to c:\program files\palm\username folder (for v4.2)
go to C:\Documents and Settings\your user login\My Documents\Palm OS Desktop\username folder (v6.2)
3. right click on photos and choose cut then paste it in your PC's desktop for easy access
4. open palm desktop and access media (check if it will still hang up or it can now be opened)
5. if you can now open it, then that means you may have stored a corrupted media file
to recover back the media files and avoid the corrupted media file again, you need to add again the files one by one. it's a tedious process but it will guarantee a good result.
1. since your media in the palmdesktop is now empty, click add media
2. locate the photos folder in the PC's desktop and open it then locate the folder backupforinternal or any other folder that may contain your photos. in some cases, the albums are represented or named after the category.
3. select a photo and then click ok
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Media button freezes in Palm Desktop!

I've chatted with two guys at palm, and I'm getting nowhere fast! I have a new Centro through Verizon and everything works great, except that the Media button on the Palm Desktop freezes everytime I try to go into it. It'll say "loading" across the bottom, but it never goes anywhere and the rest of the program locks up so that I have to end it using the Task Manager. I have Vista, but I don't think I should need to download the Vista update off of palm's site, because I just got the phone about 2 weeks ago. The two guys on chat both tried to help me clear my registry and then I had to uninstall and reinstall the desktop, but all to no avail. 3 hours of chatting made me think they didn't know what they're talking about! Has anyone else had this problem? And, if so, how did you resolve it? Any help would be greatly appreciated!
Post relates to: Centro (Verizon)
This question was solved.
View Solution.

There is a chat room that I am a part of you can find the link in my signature, although as of late I have been working late hours and have not been available via chat much, however typically there is someone in there that is willing to assist.
Post relates to: Centro (Sprint)

Palm Desktop v. 6.2.2 - Media and Search functions stall application

I have a T3 - That I LOVE and STILL USE - BUT recently purchased a Centro - so had to download and install new Desktop software for it - v.6.2.2. I'm running WIndows XP.
The Media function or tab stalls the desktop - I could almost live with that as I don't have anything really in there- BUT I use the search function ALL the time - and just found out it stalls the app. as well.
I REALLY would rather not install and un-install - I was thinking - maybe there was a bug fix I don't know about or a fix for it or something
I assume if I HAVE TO uninstall I could sync my handheld (Yes as well as backing up the data) - and then uninstall and resync from Handheld - although not sure how to do this without messing anything up - BUT would rather find out if this is a fixable problem without going through all of that.
Any ideas? Suggestions?
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I use the Tungsten E2 & had upgraded to 6.2 (Access) OS. I had all filed backed up to another folder on the PD. I lost the DATE, ADDRESS, MEMOS & TO DO categories on the Palm Desktop. I tried to re-install 6.2 (the categories were still lost); I uninstalled 6.2 & installed 4.1 (but could not import files from my backed-up files).
The solution was to uninstall 4.1 (I used Windows uninstall) & to re-install 6.2. The missing categories were still missing. Right click on the Palm Desktop shortcut, click on Properties, click on Compatibility, put a check mark in the Administrator Box, click on Apply & click on OK. The missing categories returned including the data that was in them.

Expense app for Tungsten T3 & Palm Desktop?

I have an old Tungsten T3 which serves me well. Recently I started using the Expense app (v. 4.5.1P) that comes with its Palm OS (v.5.2.1).
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If I click Palm Desktop » Help » About Palm Desktop » Version » General, I see, in the Files pane, "Expcn20.dll (not found)". I guess this .dll is the one for the Expense app.
On another posted thread, Expense Tracking missing desktop 4.1.4, I note that the Expense app exists for Palm Desktop v. 4.2. But the palmOne Website told me the latest version for my T3 and Windows XP was v. 4.1.4e.
Questions:
Has anyone tested Palm Desktop v. 4.2 on the Tungsten T3?
Is the Expense app available on the cd-rom version of Palm Desktop v. 4.1.4e? (which I don't have)
Is it possible to somehow download Expcn20.dll and add it to installation of Palm Desktop v. 4.1.4e?
Any other suggestions? (not including "Buy a newer handheld", because I'm a poor student )
Post relates to: Tungsten T3
Message Edited by BrazucaKiwi on 10-26-2008 01:04 PM
This question was solved.
View Solution.

The Palm Desktop which is available for free download from the Palm Support site, version 4.1.4e, is a generic version in that it is useable for a variety of devices, but does not have all of the desktop applications (i.e. Expense, Media). That's because not all handheld models come with all of those applications, and the downloadable version is really intended to be a backstop for basic synchronization only.
To obtain the Expense application for your desktop, you would need to use the original installation disc for your device.
Post relates to: Centro (AT&T)
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Palm desktop freezes when going to dates in 2009

My palm desktop application freezes when I open the calendar and try to go to date in 2009. Any ideas what this is all about?
Post relates to: Centro (Verizon)
Message Edited by phlegmon27 on 12-17-2008 03:42 AM

Something set in 2009 is corrupt. Download DBFixIt from http://www.pimlicosoftware.com and search the forums for 'corrupt calendar entry' to find the instructions. The Palm OS Data Mangler Manager has a tendency to bug out sometimes. This is probably the the 10,000th time somebody has had a data corruption that causes their calendar/memos/tasks/[insert PIM app here] to crash.
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Can't get Palm Desktop app to react after syncing with Yahoo mail calendar info

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find this is a common problem on many sites--assumption that all are PC folks.
Imagine how things will go if Microsoft actually buys Yahoo!
Anyway--Created Calendar as a CV file and imported to Palm Desktop--
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Post relates to: Tungsten E2

Did away with it in 10.8. Sync via application Notes now.

Palm Desktop 6.2.2/Win 8 shows Media and Install? TRY THIS!

I now have a Windows 8.1 loaner from HP, and used it to compose this help file! Thanks HP!
If Palm Desktop 6.2.2 only shows Media and Install, try this: Right-click on the shortcut for Palm Desktop, then choose "Run as Administrator". The other modules should appear.
To make Palm Desktop "Run as Administrator" every time in Windows 8/8.1:
Close Palm Desktop, if open. (This is a very important thing to always do when using 6.2.2 - it has been known to lose data when a computer is shut down without closing the program!)
Right Click on the Palm Desktop Icon in the Metro screen, then choose "Open File Location". You will now see the actual file for the shortcut.
Right-click on the "Palm Desktop" shortcut file, then Properties. Now pick the Compatibility Tab at the top.
At the bottom of the Compatibility Tab is a checkbox: "Run this Program as Administrator". Put a check in the box, then click OK to close the window.
Try opening Palm Desktop, all the modules should appear. You may see a box open when you close the program asking "Did the program run correctly?" I picked "Yes", and it's been working fine since then!
If you have an older PalmOS device (pre T|E for example) and still can't see any data after trying the above, you may need to use the PalmHotSyncSetup program available from pimlicosoftware.com. This will translate the databases from the older style to one Palm Desktop 6.2.2 can process.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

I found out how to fix it.
I have been having trouble since the new Windows patches came through.
Right click on your shortcut and select Properties
Click on Open File Location
Right click on Palm.exe file and select Properties
Select Run as Administrator
Also select run as Windows 7
and apply.
Try to sync again and it should show all of your options.

Installing Palm Desktop 6.2 on Vista Business: only installs Media and Install, no Cal, Contacts

I attempted to install Palm Desktop 6.2 under Vista Business on top of Palm Desktop 6.2 beta. I selected a complete install. After the installation and the device sync, only the Media and Install sub-applications were available on the desktop (though all were still available on the handset). No Calendar, no Memos, no Contacts, nothing.
I subsequently re-installed (twice), each time removing the Palm Desktop software completely (from the control panel). Same result. Is there some trick to this I need to know?
Thanks.
-- Ed
Post relates to: Treo 700p (Sprint)

Thanks, I very much appreciate the help. But why does this happen? I mean, after I tried it,
I figured, okay, maybe if I change the security permissions no the executable so that my id
has full control... But no. I did that (also changed the permissions on the link), but when I
bring it up under my account without running it as Admin, it still brings up only the media
portions of the Desktop. Then I went through c:\Program\Files\Palm and gave full control
permissions to my id for every executable I found in the top level directory. Still no joy.
I do appreciate the help -- it certainly beats not being able to access my calendar at all --
but I'm afraid I have to call this more of a workaround than a fix. For one thing, I'd like very
much to be able to access my calendar from a userid on this machine that does not have
Administrative privileges. Any chance for a fix at any point in the future?
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-- Ed

Hotsync -Motion Apps Classic &Palm Desktop

Hello,
I just purchased the Motion App Clasic for my new Palm Pre, in an attempt to get my old calendar back! However, I am having trouble syncing the info from Palm Desktop 6 with the Classic app on my Palm Pre. I have worked with the tech dept at Motion App and still haven't figured out issue. They told me all should work fine if I follow directions on their site, http://www.motionapps.com/classic/hotsync, which I have done numerous times. I am fairly computer savvy, I feel like an idiot but can not figure it out. I have disabled firewalls as recommended in their "Tips" section. I followed all the instruction to a "T." I tried syncing via Wi-Fi and bluetooth, nothing! The only thing I can think of is the IP address which I may have wrong. I looked up my IP address on my computer using command prompt, when this IP address didn't work, I tried looking it through IP Chicken. However, i noticed IP Chicken gave me a completely different number, I don't understand why ?? Maybe this could be why my Pre isn't communicating with my computer/ Palm Desktop? Now I am bewildered and have exhausted the little I know of computers. I live by this calendar and am lost without it. Any help is much appreciated.
Post relates to: Tungsten E2

dafyddg wrote:
Seems to me that the underlying question being asked is not licence keys, but how to revive or at least to get access to Classic. So how about a constructive answer to this question as well as a rebuke?
If you know of a legal way to activate the program, feel free to provide a solution!
The program is finished, and no longer sold. The OP knows this already. If I had an answer, I would have happily provided it (as has been my custom for the last 6 years of volunteering my time here...)
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Media files not showing in Palm desktop

I have done a successful sync between iMac and TX, and have Palm Desktop 4.2.1. Everything shows up in desktop except the media files (which were there with Palm Desktop using Windows XP on my old computer). I was able to transfer a photo from the Mac to the TX successfully. Why aren't the media files showing up in Palm Desktop?
Post relates to: Palm TX
This question was solved.
View Solution.

The MAC version (4.2.1) of the Palm DT does not support media. However you can move photos as you have already seen by using the quick install tool.

Palm Desktop Crash when click the Month Tab or Media

I have a new Centro and have loaded the Desktop v 6.2.2. I was running an older Destrop with my Tungsten but upgraded.
Since the upgrade, I get some strange behavior with the desktop.
First, when I open the calendar and then click on the month tab (in lower left corner), the system will either hourglass or will simply crash out. This is consistent. The other tabs work fine (Day, Week and Year), but not the Month tab.
Second, when I try to go into the Media function on Desktop, it will hourglass and never open Media. I'm then forced to close desktop because the system is locked. This problem is also consistent.
The last issue has to do with desktop system colors. The older version of Destop offered different colors to indicate business, personal or other categories. With 6.2.2 there are no color choices and everything is gray. Where did the colors go?
So far I like the Centro, but have not been impressed with the new Palm Desktop at all....
Any help is greatly appreciated.
PS---I'm using XP Pro Service Pack 3
Regards
Jeff
Post relates to: Centro (Unlocked GSM)

I have a new Centro and have loaded the Desktop v 6.2.2. I was running an older Destrop with my Tungsten but upgraded.
Since the upgrade, I get some strange behavior with the desktop.
First, when I open the calendar and then click on the month tab (in lower left corner), the system will either hourglass or will simply crash out. This is consistent. The other tabs work fine (Day, Week and Year), but not the Month tab.
Second, when I try to go into the Media function on Desktop, it will hourglass and never open Media. I'm then forced to close desktop because the system is locked. This problem is also consistent.
The last issue has to do with desktop system colors. The older version of Destop offered different colors to indicate business, personal or other categories. With 6.2.2 there are no color choices and everything is gray. Where did the colors go?
So far I like the Centro, but have not been impressed with the new Palm Desktop at all....
Any help is greatly appreciated.
PS---I'm using XP Pro Service Pack 3
Regards
Jeff
Post relates to: Centro (Unlocked GSM)

Palm Desktop Media App freezes

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