Palm Desktop software fails to start

I have Palm Desktop 4.0.1.   When I try to start it, it fails, and gives an error message of "failed to open Address Book Database."  How can I fix this, and retain the saved info?

Please refer to this thread, found using Search...
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

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  • Palm Desktop software - Fails to open with msg "Error: Failed to open To Do List database"

    In July 2009 I dropped my trusty Visor on a tile floor and it stopped working.  So, in the meantime I have been using only the Palm Desktop software. 
     Just a couple days ago, when I attempted to launch the Palm Desktop software, it failed with the message “Error: Failed to open To Do List database”.  I think this error may have been caused by a very ungraceful shut-down of my Win XP system the day before. 
     I really don’t care about the To Do List data since I really don’t use it --- in fact, I haven’t used it in many months.  However, I really do need to use the Palm Desktop software for my contacts, calendar, and memo.  The problem is that the error with the To Do List database seems to be preventing the Palm Desktop software from initializing.
     Just guessing, I saved the todo.dat and todo.bak files by renaming them, and then renamed the todo.bak file to todo.dat.  Then I attempted to launch the Palm Desktop application, but it failed with the same error “Error: Failed to open To Do List database”.
     I also tried renaming all of the todo files so that none had a name of todo.dat or todo.bak.  The result is that the Palm Desktop software still will not start up. 
     I think I am using Palm Desktop 4.0.1, at least that is what the help text file seems to tell me.
     I am grateful for any assistance.  Thank you.
    Post relates to: Visor Deluxe
    Post relates to: Visor Deluxe

    Your on the correct path by saving the data by renaming the files. But to resolve this error we need to remove the data all together. Since you no longer need this data if you just delete it then it should not matter. If Palm Desktop is giving this error but will not open I doubt that the data can be recovered in any event.

  • Palm Desktop software - Fails to open with msg "Error: Failed to open Address Book database"

    In July 2009 I dropped my trusty Visor on a tile floor and it stopped working.  So, in the meantime I have been using only the Palm Desktop software. 
    Just yesterday, when I attempted to launch the Palm Desktop software, it failed with the message “Error: Failed to open Address Book database”.  I think this error was caused by a very ungraceful shut-down of my Win XP system yesterday. 
    I really do need to use the Palm Desktop software for my address list, calendar, and memo.  The problem is that the error with the Address Book database seems to be preventing the Palm Desktop software from initializing.
    I am using Palm Desktop 4.0.1 on Windows XP SP3.  I do NOT  have an export file of the Palm address book or other databases.  However, I do have five levels of backup history on my external Maxgor backup drive. 
    Specifically, on my current c drive I have files in the directory:
    C:\Program Files\Handspring\WR\address
                address.bak                  5/16/2009   (from last sync before I broke Visor)
                address.dat                   5/24/2011
                Personal.ABA                11/6/2008
                Unfiled.ABA                   3/28/2008
    On my most recent backup of my system, there are the following files:
                            address.bak                 5/16/2009   (from last sync before I broke Visor)    
                            address.dat                  5/12/2011
                            Personal.ABA              11/6/2008
                            Unfiled.ABA                  3/28/2008
    I have not listed the four older backup versions.
    I haven’t tried any corrective measures yet (I don’t want to make matters worse) and am hoping that someone can guide me along the right path.
    Is it possible for me to just rename the “current” address.dat file to something like address.SAV and then copy the Address.dat file file with date of 5/12/2011 into the current directory.  Will the software then just use the older version of the data, or must I do something else.
    I am grateful for any assistance.  Thank you very much.
    Post relates to: Visor Deluxe
    Post relates to: Visor Deluxe

    Thanks for the speedy response.  However, I read the article for which you provided the link, and I hve also read many other articles that I found via search, but I don't think these will help me.  All of these articles seem to assume that (1) you have a handheld to which you can sync and thereby rebuild the database on the PC, or (2) you have a backup that you created via the Palm Desktop export function.  Unfortunately, I have neither and so I don't think any of these solutions will work for me.
    I did read with great interest an article that stated that recent versions of Palm Desktop have a built-in function that will repair a corrupted Datebook database.  Will this also fix a corrupted Address Book database which is my problem?  
    So, I downloaded and attempted to install the latest version of Palm Desktop.  I was careful to read the instructions that stated NOT to uninstall my current version of Palm Desktop, but to just install the latest version on top of my current Palm Desktop.  However, when I attempted to do the installation, the installer software said it could not install on top of my current software and that I should first uninstall my current software.
    I have some questions now:
    (1) If I uninstall my current version of Palm Desktop, will this destroy my Address Book, Datebook, and Memo databases ( I don't care about the ToDo database)?  If so, what can I do to preserve those databases?
    (2) Is there really a function built in the recent versions of Palm Desktop that will fix a corrupted database?  Is this an "automatic" function that will detect and fix a broken database or is this something I will have to invoke?
    Thanks for your help.
    Gdad

  • Remote desktop administrator software failed to start

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  • The Remote Desktop administrator software failed to start due to an unexpected error...

    Hi all...
    Suddenly, I'm getting this error message when I try to open ARD. It was working a week ago and I'm not aware of changing anything. Any advice?
    This is the 3.6.1 version of the ARD admin and I have the 3.6.2 Client installed (that was the way it was before, too, when it was working).
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    bcvanbelle wrote:
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  • Palm Desktop Software crashes immediately upon opening

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    Post relates to: Palm Z22

    If this is your first Palm device, you will not see registry keys for either USRobotics or PalmOne. These entries are relevant to users who have upgraded devices and installed newer versions of Palm Desktop over older installs for the old devices.
    There are a number of threads posting complete uninstallation directions; use the search function (up top when you exit this thread) on Registry and you should be able to find one or more of them.
    Post relates to: Palm TX

  • Administrator software failed to start due to an unexpected error

    Not a terribly useful message from ARD after a fresh install of 10.5.3:
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    Restarting now but who knows, might not be back for a while... %-\

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  • During an update of the applications on the BlackBerry smartphone an error message may be displayed "BlackBerry Desktop Software failed to validate your BlackBerry device update - Aborting install due to validation failure. Some packages contained unsatis

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    Did you try to eboot the your PC or laptop where your device is connected ?
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    I recently got a new laptop running Windows 7 and installed the 6.6.2 Palm desktop software so the palm could sync using bluetooth. It worked fine for a month and then it crashed in the middle of a hotsync and the program will not open. I did a clean uninstall, including the registry and reinstalled Desktop and it will not open. During the install, it asked me to do a hotsync and it appeared to work. I tried running as administrator and running in compatibility mode, still no good. Someone on this forum suggested that it was a windows update and that we should reset computer back to initial settings and turning off windows update. I am not going to do that. My wife is attached to her Palm and I need to figure this out. Any help would be appreciated.

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    WyreNut
    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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    Palm Desktop isn't compatible with OS X Lion and Mountain Lion. Unfortunately, your only possibility to run that application is to install Mac OS X Snow Leopard (if your Mac came with Snow Leopard or older) in a second volume on the hard drive, so you will be able to start there to use that application

  • Problem: Categories I've created under "MEMOS" on my Palm Desktop Software keep disappearing.....

    Hi,
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    Trudi
    Post relates to: Visor Pro

    Hi,
    Thanks for your answer an some possibilities as to why things just disappear.  Most of the time, I don't shut down my Mac, even though I should.  But I do on & off especially when it's slow of some function is not working.  Sometimes restarting it resolves the issue, not sure why.  But I'm sure at times I do leave applications open before I shut down, altho most of the time, I quit each application before doing so.  Sometimes not.  So that's a possibility.
    I assume the file-save function for Palm is a  menu choice and I will do that each time I add any data on my Palm desktop, just to be sure.
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    Trudi
    Post relates to: Visor Pro

  • Blackberry Desktop Software Failed to validate your blackberry device

    Blackberry 8310 was running slow.  The people at the ATT store said I need to update the software.  Downloaded the newest version to the desktop and when I tried to upload it to the phone received the following message
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    Glad to hear.  I just did this again last night, and I think I've isolated the specific program that causes the problem, but I can't be sure. 
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  • Hotsync occasionally results in an empty calendar in the Palm desktop software.

    Hotsync occasionally results in an empty calendar in the Palm desktop software.
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    Thank you!
    Post relates to: Palm TX

    I hate to bump but any help would be **greatly** appreciated!!
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    I've been using the Palm Desktop software (version 4.2.1 for my Palm Pilot). I want to import the address book onto my iPod video. I can convert the addresses from the Palm software to a vCard file, but can't seem to get it to import to the iPod.
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    CompanioLink Software Inc.
    http://www.companionlink.com

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