Palm Desktop software not responding when clicking on "Media"

I have a Palm Centro (Sprint) and am trying to get a photo that I took on my phone transferred to my computer.  I recently updated my software to Palm Desktop by Access v6.2.2.  When I try to get into the "Media" section, the software locks up and I get a "not responding" message.  Everything else (contacts and calendar, which is all I care about) seems to be working fine. 
How can I get my photos off my phone?  Thanks for any help.
Post relates to: Centro (Sprint)

Hello khodes and welcome to the Palm forum.
 I don't have a Centro so I can't test whether or not Palm Desktop will hang when I click the Media icon in Palm Desktop. It seems to be working here, but I'm using Palm Desktop 6.2.2 on Windows Vista with a Treo 755p.
 One work around is to use a card reader/writer to copy the data from your card to your computer.  Do you know if you are saving the photos you are taking with your Centro to a microSD card?  If so, all the photos should be in a folder called DCIM on your card.
Alan G
Post relates to: Treo 755p (Sprint)

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