Palm Desktop Will Not Open on Windows XP Pro

Question

I have recently upgraded my Treo 700P to a Centro. I completely removed all palm software on my computer, rebooted and then reinstalled it. It has been working with no problem until today. I haven't installed any new software or removed any from my phone. When I try to open the desktop on my computer it freezes at the splash screen and then I get the Windows error message asking me if I want to send a report to Microsoft or not. I have tried uninstalling and reinstalling software. I ran a scan disk. Nothing I do, seems to change anything. I started my computer in safe mode and tried to open it there and still won't open. I looked at my event log and I get this same log entry every time I try to open it. I noticed on the Palm website that there is a version higher than the software on my phone, but it doesn't seem to install onto my phone during the hotsync and regardless, I don't think one thing has anything to do with the other. I have checked that my files are not read-only and that I have full admin rights on my laptop. Why did this just occur out of the clear blue sky? How do I fix it?
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date:  12/5/2008
Time:  5:59:05 PM
User:  N/A
Computer: noneofyourbusiness
Description:
Faulting application palm.exe, version 6.2.2.0, faulting module datebook.dll, version 6.2.1.0, fault address 0x0003d95e.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 70 61 6c   ure  pal
0018: 6d 2e 65 78 65 20 36 2e   m.exe 6.
0020: 32 2e 32 2e 30 20 69 6e   2.2.0 in
0028: 20 64 61 74 65 62 6f 6f    dateboo
0030: 6b 2e 64 6c 6c 20 36 2e   k.dll 6.
0038: 32 2e 31 2e 30 20 61 74   2.1.0 at
0040: 20 6f 66 66 73 65 74 20    offset
0048: 30 30 30 33 64 39 35 65   0003d95e
0050: 0d 0a                     ..     
Post relates to: Centro (Verizon)

Answer 1

Try this, Locate the palm folder. (C:/Program files/Palm or Palmone/*hotsync username*
Copy the contents of your hotsync username then delete it from the original location. (Repeat for each user you have) Then try to open the Palm desktop. It should prompt you to create a new username.
Post relates to: None