Palm Desktop with Windows XP PRO SP3

Why the Palm Desktop doesn´t work since I have installed  Service Pack 3 - Portuguese - on my Windows XP PRO ?
Post relates to: Zire 72

Try the following to see if you can get Palm desktop to open.
Locate your username folder on the PC. Look in c-programs-palm-username folder (this is the name you assigned in Palm desktop for the username).
Click on the following link to the kb.palm.com webpage for the article regarding your username folder.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=26674
Rename the data folders one at a time and see if Palm desktop will open. Locate the address folder and rename it to address.old. Try to open Palm desktop and see if you get the same problem. If you do, rename the datebook folder to datebook.old and try to open Palm desktop. Rename each folder with the same method and try to open PD. If it opens after renaming a folder then the folder you renamed is the culprit. Once you get palm desktop open, try a sync with the conduits set to Handheld overwrites desktop.
Let me know if it works. If it doesn't, then you will need to do a "clean" uninstall of Palm desktop.
Post relates to: Palm i705
Message Edited by cygnusX1 on 10-01-2008 04:42 PM

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