Palm Error Message?

I finally got iSync to recognize my Palm (Zire 72), but now when I try to sync I get this error message on my Palm
"Unable to initiate HotSync operation becase th eport is in use by another application"
My Mac Bluetooth reads that the Palm is connected, but the Palm is not recognizing the computer or something.....not exactly sure what this means.
Any ideas?
Thanks

I've had this error in the past. A reboot cured it.

Similar Messages

Can't Save on palm error message

I will apologize in advance if i am not posting this in the correct section, i couldn't find a section that seemed to fit my question. I use a tungsten E2 palm I synched the palm and what i synched was excel files. I was able to enter my information into the palm excel file however when i went to save the edits to the excel file i got a message on the pam "An unexpected error occured! Error number 0x07371BFF" Does any one know why i can't save new info entered into excel file on palm?
thanks in advance for anyone who helps Jenn
Post relates to: Tungsten E2

Most Docs To Go errors can be fixed by reinstalling the Palm components for the program.
Open the computer client of Docs To Go on your PC, then go up to Tools/Reinstall Palm programs. Hotsync, then try the task again.
WyreNut
I am a Volunteer here, not employed by HP.
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Palm Pre crazy symptoms: "phone offline", will not charge battery, will not start, error message "an error has occured that cannot be resolved"

This is a long description of a series of problems with my new Palm Pre. You may wish to search the text to find your specific issue(s). There is no solution in my post. Look for possible answers in the responses to come.
I bought my Palm Pre 4 days ago and it arrived 2 days ago. Phone worked great. Last night I plugged in the phone and updated the OS. After completion, I selected "Done" and went to bed.
- First Series of Issues: "Phone Offline", will not charge battery -
In upper lefthand corner of the phone there is the message "phone offline". Although the phone has been charging all night it reads "26% battery". I called the general Sprint tech support number and we tried the following things:
1) Restart phone (press and hold power button, then select "turn off". after power down, press and hold power button to power on.)
2) Reset the phone (several different ways - call tech support so that you do this correctly)
The individual at Sprint then sent me to another tech support person, presumably 2nd tier.
- Second Series of Issues: Error message "an error has occured that cannot be resolved" -
Sprint tech support person #2 also had me restart and reset the phone in a number of ways. In her words "we've tried every palm pre trick I know" and each time the phone was unresponsive. Often we received the error message "phone is offline". We did a full erase and after that the phone would no longer restart. At this point the error message came up saying "an error has occured that cannot be resolved" which referred me to www.palm.com for assistance. I think it's important to note here that this was not the typical error message (black screen with white letters) but rather the blue sky background with a semitransparent box over it with white text.
Sprint tech support person #2 then connected me with Palm support and the dance continued. Again we tried a whole bunch of resetting and restarting and erasing options. Palm support instructed me to go to: www.palm.com/rom to download WebOS Doctor, which I did. I downloaded the file. While that was happening he had me hold the "volume up" button and plug the phone into the charger. This caused a USB symbol to appear on the phone. When the file was complete I received an error message that the file couldn't run. Palm tech support person seemed surprised. I mentioned that I was on a Mac and he said he couldn't help me. He then transferred me to another Palm support person who works with Mac users.
Palms tech support person #2 then informed me that I should have selected the "mac" download option on www.palm.com/rom. I verbally walked her through the whole series of webpages, telling her that it says that you need Windows (version whatever) or Mac (version whatever) but that at no time was there an option to download a different WebOS Doctor for different operating systems. After some more discussion she told me she would have to have someone call me back tomorrow.
- Third Series of Issues: phone stuck on USB symbol -
So at the moment the phone is completely useless. Not fantastic. I booted up the mac in Windows 7 and downloaded WebOS Doc and received the same error. I also ran Windows Vista virtually and received the same error. Later this afternoon I'm heading into work to try the same thing on Windows XP.
In the meantime, I got onto this forum and located a thread that provided a direct link to the necessary file:
palm.cdnetworks.net/staging/rom/webosdoctorp100ewwsprint.jar
After downloading that file, which I realized could totally be a virus, I was able to get WebOS Doc working on my computer. It required that I recharge the phone completely before beginning and now it's on the screen that says "Don't disconnect your phone" and the file is at 3% complete. Only... it's been at 3% complete for almost 30 minutes.
I am hoping that Palm will follow up with me tomorrow, but I'm leaving at 7am on a business trip and would love to have the thing working. Any suggestions are welcome, even if you can just tell me how to get the think disconnected safely before my flight tomorrow. I don't fancy getting through security with my phone wired to my laptop.
Thanks.
Post relates to: Pre p100eww (Sprint)
This question was solved.
View Solution.

Hello and welcome to the forums;
Our phone support is open every day Monday through Sunday, although there are different hours of operation for the weekend. If after a webOS Doctor reset you are still experiencing the same problems, I would likely recommend replacement, either in a local store for your carrier or through our technical support department.
There may be additional technical support offered or suggested over the phone, this would need to be done first before a replacement could be issued.
Hope this helps,
TreoAide

"Port In Use" error message when trying to sync Palm m500 to Windows Vista machine

An error message on my Palm displays "Error: Serial Port in Use (Serial 0307)" when I try to sync my Palm m500 to my Windows Vista (32 bit) Home Basic machine. It worked until about 3 months ago and I don't have a restore point that far back to try System Restore. I've upgraded to Palm Desktop 6.2.2 (was using 4.xx) and downloaded the PalmHotSyncSetup from Pimlico Software but nothing helps. Any ideas are appreciated.
Post relates to: Palm m500

I would try connecting the Palm's cradle, with the Palm in it, to your PC and then, in Device Manager, right-clicking on Palm Handheld #2 and selecting Uninstall Driver. Palm Handheld/Palm Handheld #1 could be visible if you connect the Palm to USB port you may have tried using perviously.
After uninstalling Palm Desktop, reboot the PC, make sure Palm Desktop 6.2.2 is installed (since you are using Vista) and then try reconnecting the Palm.
One last thing: Make sure that you are using a 32-bit version of Windows. There is no 64-bit USB driver support from Palm or ACCESS. If you do have a 64-bit version of Windows Vista installed, that would clearly explain why you are having so much trouble getting your m500-series PDA to sync. This thread tells you how to check for a 32 or 64-bit install of Windows.
Alan G

Synching Palm Centro with Outlook 2000 sr-1 error message

Hello,
When I try synching my palm centro using Hotsync Manager 7.0.2. and Outlook 2000 sr-1, I get the following error message: The custom form could not be opened. outlook will use outlook form.
please help.
Thanks
George
Post relates to: Centro (AT&T)

I assume you are using Palm desktop 6.2. To verify the version, go to help-about in Palm desktop for the version number.
Are you using Windows Vista or XP?
Outlook 2000 will not work with 6.2 on Vista. You need Outlook 2002 or higher.
If you want to use Outlook 2000 on Vista, you can use Palm desktop 4.1.4e. Here is the link for the download for 4.1.4e.
http://kb.palm.com/SRVS/NUA/launchKB.asp?c=32991
You will need to "clean" uninstall Palm desktop 6.2 before installing Palm desktop 4.1.4e.
Let me know the version of Windows you have and I can provide the uninstall instructions.

Palm TX Error Message

Can anyone advise what the problem may be when an error message stating the following keeps appearing on screen prior to performing a hot sync: "Error (Sys 0505) (0, 841)?
This started happening recently after I attempted to download a program to access Palm Software. Thanks!
Post relates to: Palm TX
This question was solved.
View Solution.

The TX support page has links to things like the User Guide which is a good place to start. Go to the Support & Download links above, select View All Devices > Tungsten > TX. (The user guide is also on your installation disc.)
But to get to the Delete function on the handheld, you enter the Menu. Go to the Application Launcher (Home) screen. Tap the clock in the upper left corner. Select Delete. Scroll to the application you wish to delete, tap Delete.
Some applications are more difficult to delete than others, and if My Palm or whatever it is you installed resists deleting, you might also try installing a third-party file management application such as FileZ. It is very useful to have on the PDA, and its free. Just google the name and you'll find it.
Good luck, let us know if you have any other questions about your new TX.
Post relates to: None
Message Edited by smkranz on 01-10-2009 10:27 AM
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Hard reset problem and error message (sys 0505) (0, 841) Palm T/X

I've read the various posts covering the error message and I believe I downloaded an incompatible program using the Addit site. While attempting to do a hard reset (following the user guide) I am unable to reach the screen showing the reset options. I receive the error message (sys 0505) (0, 841) in a box in front of the preferences screen after the palm resets (soft). There is a Software icon that was placed on my opening page on the Palm, which when pressed shows the same error message. Any suggestions on how to remove the program or reset the Palm T/X would be helpful.Thanks.
Post relates to: Palm TX

The error is caused by the installation of MyPalm, MyTreo, or MyHand on your device. These were designed for phones.
Delete any of the ones mentioned and the problem should go away.
Your timing may be a bit off when trying to do the Hard Reset.
To perform a Hard Reset: (Palm Knowledgebase article #887)
While pressing and holding the Power button down, tap and release the Reset button in back and continue to hold the Power button down. When the grey Palm logo appears, you can release the Power button.
You should now see the warning page in about 5 languages. Press the UP direction on the 5-way pad to complete the task. Your Palm will reset itself several times as it re-installs the original programs and erases all your previous data.
WyreNut
Post relates to: Centro (AT&T)
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Palm TX error message (sys 0505) (0,841) PLEASE HELP!

I made a recent post about loosing all the data I had in my calendar for the year. When doing Hot Sync to my PC I get an error message as indicated in my subject line. Does anyone know what this means or how to obtain this knowledge. Could it be related? Does anyone know how to correct this problem?
Post relates to: Palm TX
This question was solved.
View Solution.

kabosse1 wrote:
I did download the My Palm software and also lost all my applicatioins menu options, I do not know how to delete it.
kb
Post relates to: Palm TX
Sounds like your best bet is to start all over with a Hard Reset, then sync back up with your original Hotsync user name.
To perform a Hard Reset:
While pressing and holding the Power button down, tap and release the Reset button in back and continue to hold the Power button down. When the grey Palm logo appears, you can release the Power button.
You should now see the warning page in about 5 languages. Press the UP direction on the 5-way pad to complete the task. Your Palm will reset itself several times as it re-installs the original programs and erases all your previous data.
WyreNut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Error Message on Palm Centro

Question is about Palm HotSync, not Microsoft Activesync. Moved to Windows HotSync.
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
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The error itself is harmless though annoying, and the question is frequently asked and answered here (do a Search on pmtracedatabase and you'll get pages of hits). As I understand it, the pmtracedatabase file is a legacy system file which isn't handled properly by Palm Desktop 6.2. It did the same thing on the XP machine on which I had Palm Desktop 6.2.2 installed.
Boltron's steps should rid you of the annoying error message.
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Windows error message during palm desktop install

Have been trying unsuccesfully to install palm desktop. Windows XP Home Edition generates error messages after software is installed which prevents using the desktop software. Uncomfortably, I have my data only on my Tungsten e handheld.
Post relates to: Tungsten E

Thanks for the info. I am still unable to install PD414setup.exe onto an XP machine. The error message that I got was: "Error opening installation log file. Verify that the specified log file location exists and is writable".
Thank you in advance,
Chris
Post relates to: Treo 650 (Rogers)

Error message while synchronizing Tungsten E2

While attempting to synch, the following error message ocurrs:
"Fatal alert while synchronizing data_5b"
"Memorymgr C, Line:3751, free handle"
I'm looking for a solution.
Thanks
Post relates to: Tungsten E2

To fix this what we need to do is hard reset your device. The instructions to do that is here http://kb.palm.com/wps/portal/kb/common/article/887_en.html this tells you how to do all types of resets. Also, what we need to do is rename your backup folder. What this folder is, it hold all your programs from the last time you synced your PC. On your computer go here
Palm Desktop 4.2 and below
My Computer--> C drive --> Program files --> Palm/PalmOne--> your hotsync username
Palm Desktop 6.2.2
My Documents/Documents --> Palm OS Desktop --> your hotsync username
Right click on your backup folder and rename it to "backupOld". Resync your device to the same user name and you will get all your contacts, calendar, tasks, and memos.
You can install the programs again but make sure they are compatible with the device. Also try one program again and wait 24 hours to see if the same thing happens again. This way you know what program is causing the issue.

T61 - Blue screen error message (nv4_disp) - Now computer won't even start!

Hi I have a Lenovo T61 (Type: 7662-CTO) Windows XP.
A couple days ago, all of sudden my screen turned in a yellowish hue, started flickering intensely and froze; I had to manually shut it off (by pushing the power button).
Next day, I started my computer and it worked fine until I had the exact same flickering and freezing issue, but this time, the screen didn't turn in a yellowish hue. Once again, I manually shut it off and went to bed.
This morning, however, when I started my computer, my screen went totally blank, though I could hear my computer running. I hooked it up to my TV to see if anything comes up and that's when I got this blue screen of error message.
It says:
================================================================================
Problem has been detected and windows has been shut down to prevent damage to your computer.
Problem seems to be caused by the following file: nv4_disp
If this is the first time you’ve seen this stop error screen, restart your computer.
If this screen appears again, follow these steps:
The device driver got stuck in an infinite loop. This usually indicates problem with the device itself or with the device driver programming the hardware incorrectly.
Please check with your hardware device vendor for any driver updates.
Technical information:
** STOP: 0x000000EA (0x8A4803C8, 0x88FFD500, 0xBA4EFCBC, 0x00000001)
nv4_disp
beginning dump of physical memory
physical memory dump complete.
contact your system administrator or technical support group for further assistance.
==================================================================================
It would show this blue screen very briefly and rebooted by itself (without letting me log in windows), so I had to once again manually shut it off.
I thought perhaps cleaning a fan might help, so I opened up my laptop, cleaned the fan, keyboard, palm rest etc and assembled it back together.
When I turned on my computer, now I'm getting NOTHING. Not even a blue screen. Computer would start, but very briefly after (just a few seconds after), it would just shut it off by itself.
Someone please tell me what's wrong with my computer and if I can revive it at all.
Also, would you recommend me to bring it to the local Lenovo repair center (http://bplocator.lenovo.com/)?
Thanks so much for reading a long message.

marissa07, welcome to the forum,
marissa07 wrote:
......snip..
================================================================================
The device driver got stuck in an infinite loop. This usually indicates problem with the device itself or with the device driver programming the hardware incorrectly.
Please check with your hardware device vendor for any driver updates.
==================================================================================
Have you tried updating your graphics driver?
Error message in Windows XP: "STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER"
You can find the latest driver for your system here. Another option would be to run ThinkVantage System Update, which is hopefully on your system, if not you can find it here.
I'm not saying this is the solution or ruling out a hardware problem, (which the flickering suggests), but it's a good place to start
Let us know
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
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The way I deal with error message 1417, 1418 and 1428

Firstly, sorry for my poor English, but I would like to share with you my experience, and hope that it may helps you.
Since the release and update of iTunes 7, I have not faced any problem, but I heard a lot of articles from this forum about the errors 1417, 1418, 1428 and 50 etc. I could not make any suggestion and find a solution about it, all I could do is to copy some threads from some successful cases mentioned on this forum.
Until yesterday, I finally received a 4th Gen 20GB iPod (around 2 years old)from a friend and asked me whether I could fix it for him, which has been left untouched as a paper-weight for almost 2 months.
I tried to turn it on, and the screen was completed blank and the device looked dead. Before doing anything I prepared the following:-
1. A window based PC
2. A Mac computer
3. An USB iPod cable
4. A Firewire iPod cable
5. An iPod AC charger
As the iPod was previously formatted on a PC, therefore I tried to plug it with a PC via USB cable, it did not response and not able to get recognized by the PC. I ejected the iPod and connected with an AC charger, after a few minutes, I did a Reset for the iPod
How to reset iPod
http://docs.info.apple.com/article.html?artnum=61705
The iPod showed an Apple sign, it stuck there for almost a minute, the screen then showed a battery with an exclamation mark sign, and after a minute, the iPod turned off itself. I was sure that the iPod carried very low battery, and could not be charged by connecting it with any computer (both Mac and PC).
I decided to let it have a charge with an AC charger for a bit longer, after 10 minute I did the Reset again, this time a sign of folder with exclamation mark showed up after the Apple sign, and again could not get recognized by a computer.
I changed my mind, and put the iPod into disk mode
Putting iPod into disk mode
http://docs.info.apple.com/article.html?artnum=93651
Instead of connecting with a PC, I plug it with my Mac using a Firewire cable, it did not response, so I switched the cable to an USB, interestingly, the iPod got recognized and a window pop up indicating that the iPod needed to do a Restore. Therefore I clicked “Restore”, after a few seconds, an Error message pop-up with Error Message 1417, the sign that I have been waiting for quite sometime.
I ejected the iPod and the screen immediately showed a folder exclamation mark (a sign indicating a corrupted or a failure iPod OS). I am forced to put the iPod into disk mode again, connected with the Mac computer and open the Disk Utility
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
It managed to complete the Restore process, and started to sync with the iTunes. However, it got stuck at the song no.238 from the total of 2000. I left it for an hour, but with no process, instead the iPod became “Hot” and the iTunes showed an Error message of 1428. I ejected the iPod from my Mac computer, the iPod’s screen turn to show the famous killer icon;“The Sad iPod“.
This time it was totally dead, even failed to put it into Disk Mode and non of the computer could recognize it. Sigh, I hated to do it but I knew that I must did the following:-
Holding the iPod in my Palm, and hitting it on a surface of a Sofa with 5 attempts.
Did not surprise me, the iPod turned on and it showed the Language Menu on the screen. So, I put it into Disk Mode and connected with my window PC.
The PC showed a sign and indicated that an USB device had been connected with it. I opened the iTunes and did a Restore there.
However, an Error Message 50 showed up, but I were not worried about it, connected it back with my Mac computer with it in Disk Mode. As expected the iTunes opened and allowed me to do a Restore there.
This time it managed to complete the process and a window of register pop up. After the completed the process, the iPod started to sync with the iTunes again, which finally managed to complete the process.
I left it connecting with the AC charger overnight. In the next morning, I switched it on and have a play with it, I am so glad as it is working like a charm.
From the above experience, I would like to share it with the user the following:-
1. It always better to charge with an ac charger instead of the computer, as when an iPod carrying with very low battery, it may not able to get charge from a computer
2. Try to connect the iPod with a computer, switching between USB and Firewire
3. Try to format an iPod with HD problem, with a different kind of computer e.g. Mac or PC, as the formats are totally different, the way it formats may able to solve the bad sectors on the HD
4. It may get better chance to get your iPod recognized, if you put it in Disk Mode
I hope the following works in your case as I did.

a pop up error message says itunes couldnt be configured
I'd like to have a closer look at that error message please.
Generate the error message again. While the error message box is open, hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply.

Error message when starting hotsync

i always get the error message (sys0505) (0,841)
i dont have any problems when i hotsync but this error message troubles me.
please do help me.
thank you
Post relates to: Palm TX

Missing sync is a third party sync conduit you would have to have bought separately, so if you don't know what it is, I would assume you haven't got it.
Post relates to: Palm V

Error message when syncing Ipod nano

Every time I have tried to sync my ipod the last week or so, I get an error message saying the disc cannot be read or written to or Error 14-. When I tried to restore the Ipod, it could not even do that and I got an Error 1439. Can anyone help?

There was a problem with my USB port connection. I was using a cheap multi USB port extender which had given me problems with my palm pilot as well. When I connected the IPOD directly to the computer I was able to restore and sync it.

Palm Error Message?

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