Palm m505 Unable to Sync on Sony VAIO FS920 Running Palm OS 4.1

I have been unable to sync my Palm Vx running Palm 4.1 since I've had my laptop and I running Palm Desktop 4.1.4.  I have contacted Palm Support multiple times regarding this issue and sited an article that I found on their site indicating that this is a hardware related issue from Palm.  They claim they are sending me a "reset" card by I have yet to receive anything from them in the last 4 months. 
Can anyone tell me if there is another way I can get my data off of my Palm Vx before I throw it out the window?  Any suggestions of how I can resolve this sync issue?  Here's the story from the Palm website.....
New cradles offer enhanced ESD protection.
A small percentage of our m500 and m505 handheld users have reported synchronization issues - they are unable to perform the HotSync® function. The issue is electrostatic discharge (ESD).
Here's what happens: you sometimes build up excess static electricity (hair stands on end, clothes cling, you get a shock when you slide across your car seat), and if it isn't dissipated into, say, a door knob or metal cabinet, then it's possible that at the time you place the handheld into the cradle, a discharge of static electricity can occur, which in some situations can scramble the synchronization software. When this happens, neither the handheld nor the cradle is damaged, but the synchronization software needs to be reset by Palm.
Palm handhelds and HotSync cradles meet CE standards (8KV) for protection against electrostatic discharge. The newly designed “E” and “H” cradles include enhanced static electricity buffers. You can get one free if you own a Palm m500 or m505 handheld that did not ship with an enhanced cradle. Please contact Palm Technical support for additional information. Please have your Palm m500 or m505 serial number available.
Post relates to: Palm Vx
Message Edited by johnz312 on 07-26-2008 05:11 PM

Thanks for your response.  My mistake on the initial posting, I do have the m505.  My error in the initial message.
I'm running Windows XP Pro on my Sony laptop.
Post relates to: Palm Vx

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