Palm OS - Error : Invalid Configuration. Terminating the Palm Desktop

Hello,
I am getting this error when i run the Palm OS Desktop, Error: Invalid Configuration. Terminating the Palm Desktop. This is what we did before we start receiving the issue.
Change the computer for the user from domain1 to domain2. I have also copied all the Desktop and My document folders.
Please let me know how to resolve this issue. The user has already lost her stuff from the device and she says she has all the updated stuff on her computer and now she is not able to use it.
Thanks
JH
Post relates to: Tungsten E

You have to reinstall the palm desktop. Here is the link http://kb.palm.com/wps/portal/kb/na/zire/z22/unlocked/solutions/article/32859_en.html where you can download the 6.2 version.

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