Palm Pixi (Sprint) Problems

I tried to get on Live Chat but it seems to be down.  I will try to be both brief and detailed.
I got a Pixi just over a week ago.  From the word go it seemed really sluggish.  When I tap an app, the lighted icon sits there for at least 3 seconds and then the app delays further to load.  If I have 2 apps loaded it gets almost unresponsive.  I restored the Pixi with webOS Doctor and the problem is still persisting.
Does this sound like a hardware problem?  Is there something else I can do to isolate whether it is S/W or H/W?
This question was solved.
View Solution.

Good luck. When you try to take them back, they will only replace them with a refurbished phone. I had my Palm Pixi two and a half weeks when the skin started peeling around the face. The store told me they could replace it but the one they got in (two weeks and a half weeks later) was peeling completely around the phone. The next one they got in looked good but I have to put it on speakerphone to hear the other person. They are sending another phone, supposedly to arrive tomorrow...but it will be another refurbished phone...wonder what will be broken on it????

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