Palm pre 2 and verizon

I have been using palm products tying back to 1996 and am a fanatic. most recently, my palm plus was stolen and i have been waiting for the pre 2 to become available on verizon. I have been going without a phone waiting for this release. how long will it be?
thanks,
Keith
Post relates to: Pixi Plus p121vzw (Verizon)

Those of us who know can't tell. Those of us who don't have this information have the same answer!
WyreNut
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Subsidized Palm Pre 2 and future web OS phones

I am currently a verizon cutomer using the motorola droid. My contract is almost up, and while the droid has held up well over the last 1.5 years I have been very interested in switching to a web OS device. The only reason I chose the droid over the palm pre was my perception that the original pre did not match up to competing hardware at the time. I am satisfied with the pre 2 specs but I'm unsure if a subsidized version will be introduced on various carriers. The website claims it will be coming to verizon but online news seems very sparse. I'd even be more hyped-up about new cutting-edge smartphone hardware running web os. I am not interested in any tablet computers and I get the feeling that hp is more interested in the tablet market than the smartphone market. I'm not interested in win phone 7 or iphone. Android is my main consideration. There is room for web OS in the smartphone market, just give the people what they've been wanting from day 1: state of the art hardware! Is it coming or not? I hope HP can be open about it's intentions so I will know whether or not to wait for web OS or continue on with android, because it is likely I will be locked under contract for another 2 yrs once the decision has been made.
Post relates to: VisorPhone

That is just another small let down. It has potential but their trying to find the worth of some of the basic features of the phone its Almost a stripped down phone. Possibly scared to take their place in the good phone category.
The phone is starved like most elements of the economy right now. Literally small key features would boast hundreds of thousands of sales. But each day I'm tormented at the fact that basic essential call protocol in the missed call and call logs truly doesn't operate correctly. Not as a preference or software but an actual defect in software development. Even not launching profiles from the user profiles is consistently disappointing. The phone literally looks like someone stripped all advanced features and standard essentials from the phone and wanted to see how well it sold on small niche additions.

HP (Palm) Pre 2 and mobile hotspot question

HP had their webOS event Wednesday and the word is that the Pre 2 will be available for pre-order on Verizon today (Feb 10). I am certainly interested, but I have a question:
Will the Mobile Hotspot feature be free like it is on the Pre Plus?

http://www.precentral.net/verizon-pre-2-now-available-free-mobile-hotspot-still-tow
This is really confusing. From precentral.net (above link), it said the 3g hot spot feature is free and confirmed.
PalmPre2_4Me wrote:I'm looking for an answer on this as well. I just chatted with Verizon, they didn't know anything about at first, but did research it. Told me that while it isn't listed as a checkout option, customer service would add it for an additional $20.
Now for the confusion, off the HP/Palm site, which links to a Verizon page, I found the following for the Pre 2:
Support Up To 5 WiFi-enabled Devices (3G Mobile Hotspot Service Included Free)
Now, I'm looking to upgrade ahead of the Palm Pre 3 - since I'm betting with that release the Mobile Hotspot feature wouldn't be free. If anyone has any better info and would share, I would be most appreciative. I want to get the new device, but for an additional $240/yr, not sure it is worth it. Plus if I wait 3/6 months, the new device would be here and I might as well just upgrade then.
Thanks for any insight you might be able to provide!

Palm Pre: Touchscreen and gesture area stop working but buttons continue to work

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This is now happening to me too - more over just the last week. Strange things happen - setting the clock alarm freezes the Pre. Also, after charging - battery icon does not appear - coupled with the touchscreen freeze but buttons working (these are 2 single instances - although charging on the Touchstone has been quirky). Over the last 10 days, several Palm Pre initiated resets (just like my old Treo) so something must be wacky. So far for me, the power button press and back & forth ringer method has successfully rebooted and 'fixed' the 'freeze' problem. Did you have and end resolution?

HP Touchpad, Palm PRE account and German credit card

I have problem with entering my credit card details into the HP Touchpad. I had Palm Pre bought in Germany and I have inserted there the German credit card and ordering of applications worked fine. Today I have received the new HP Touchpad also bought in Germany. I have used the same account as in Palm Pre, but now I am not able to insert my German credit card there as the only available country options are there United States, Canada and Mexico. What to do?
Post relates to: HP TouchPad (WiFi)
This question was solved.
View Solution.

For anyone experiencing this issue (App catalog appears to not match the country it should), please send me a Private Message (PM) with your profile email address. I will submit a ticket to have the issue fixed for your account.
Thank you.

Palm Pre - Email and Other Bugs/Issues For Future Updates

Great phone overall, and glad to see there is a support community. Couple things I noticed that I wondered if other users know of fixes to:
- All emails lose line breaks, in that all previous replies are smooshed into one long run on sentence including title block
- Email notifications don't disappear when action is taken on PC
- Be able to delete emails and contacts from the phone without deleting from PC
Other issues not e-mail related, but not sure which forum to post under:
- Cut and paste shortcuts with launcher button don't work (which is why I had to retype all this)
- Cut and paste doesn't work on text you didn't type such as web content
- Add URL entry box to browser menu, or a button for it directly on screen (similar to back button)
- Alarm clock set for weekdays doesn't shut off on weekend
- Snooze and dismiss buttons should be moved further apart
- Alarm clock made part of online backup (late for work the next day when I exchanged my phone)
And most importantly:
- Use cattle prod to get Adobe to release FREE Flash plugin app for browser and make sure to beat Apple to it!
Post relates to: Pre p100eww (Sprint)
Message Edited by kx250ryder on 06-16-2009 09:01 AM

#1 should be to fix the "Next Sync in 0 Minutes" bug with the email. I have the issue and tried everything under the sun so far to fix it. I'll be calling palm tomorrow to see what they can do, however in my research I have found dozens of people posting this issue online, and there are only temporary fixes that work for one sync.

Can I use my Tungsten folding keyboard with my palm pre? And how?

null
Post relates to: Tungsten E2

Hello bribris and welcome to the Palm forums.
No, the old folding keyboards are not supported on Palm webOS.
Alan G

SERIOUS PROBLEM Synching Palm Pre Plus (Verizon) with Companion Link OS USB -- NEED HELP!!

I am having serious problems with Companion Link OS USB synching with Palm Desktop 4.2 via USB on my Verizon Palm Pre.
The Verizon phone is my second Palm Pre. (The original Palm Pre which came from Germany worked perfectly with Companion Link).
The Verizon Palm Pre is a Palm Pre Plus.
As noted I utilize Palm Desktop software Version 4.2.0 on my computer.
I started out with Companion Link software Version 3.0 Build 3096 -- and have worked my way up to Version 4.0 Build 4008 over the last few months, and have spend hundreds of hours trying to solve the synchronization issue described in detail below.
The Companion Link software is configured to ONLY synch one way
FROM my Palm Desktop on my computer to the phone via USB
(I don’t want to put my contacts and calendar on the web, NOR do I like the way Google contacts works, even if I DID want to).
When I synch the Palm Desktop to the Palm Pre the following occurs:
The Calendar synchs fine.
The contacts do NOT synch properly.
I have 1,500+ contacts in my Palm Desktop.
For some inexplicable reason, during the synch process the approximately 1,200+ of my contacts are compiled under ONE contact listing (John Davis). The icon by the contact shows that TWO contacts are linked under John Davis, however when I click on the icon to see who is linked under John Davis, NO contacts appear. But I have the option to link additional contacts under John Davis if desired (AS IF!!).
So, 1,200 of my contacts do NOT appear in the contact list. If I want to call my husband, and type in Bruce, NOTHING comes up. BUT if I type in his phone number, the listing for John Davis comes up and shows me all the numbers that legitimately belong to my husband. Ditto my friend Susan, etc for the other 1,200 contacts buried under the contact listing for John Davis on the phone.
SO, if any of these 1,200+ people, call me or text message me, my phone tells me I have a call or a text from John Davis.
I cannot look up my contacts to call them or text them because the contacts do not actually APPEAR under John Davis (If the phone were just linking them and SHOWED them, I could manually de-link them).
FURTHER, when I get a text message from anyone who is compiled under John Davis, the text message is truncated. I can see the notification that I got a text message from John Davis, and I can see the first few words in the notification area, but if I open the text message, it appears to be blank (this only happens after synching Companion Link – before linking Companion Link all text messages are fine. AND, if I get a text message from one of the 300 or so contacts that actually synch into my phone correctly, the text messages are perfectly fine and work normally.
I have worked with BOTH the Companion Link technical support people AND the Palm technical support people extensively in an effort to solve this problem.
I have done Full Secure Erases and started over trying to get the phone to synch more than 35 times at this point.
I have tried synching from different computers
I have had Palm replace the phone TWICE (so this is actually my third Verizon Palm Pre Plus).
I have run Web OS Doctor
Nothing helps.
Every time the phone does exactly the same thing described above.
            When I synch the phone it tells me:
            Web OS:     Added             1543/1543    Contacts to the phone
            PC:              Updated          1232/1232     Contacts
(The 1232 contacts being updated are the 1232 that are compiled under the one contact listing of course).
Needless to say, Companion Link says it is the phone.
Palm says it is the Companion Link third party software.
Since it is the same 1,200+ contacts every time, I have had both Palm and Companion Link examine my contact database to see if they could identify anything amok about these 1,200+ contacts, but there doesn’t appear to be any difference between those contacts and the 300 or so that synch into the phone properly.
Companion Link has told me variously that:
- This is a very rare Synergy issue and that I must turn off the Synergy feature on the phone (would that this could be done per Palm it can NOT be done).
- Only TWO people have ever had this issue (me and someone else unnamed);
- That this is a common problem with the Palm Pre, but Companion Link works fine with every other phone
- I e-mailed them my contact list and they SWORE to me that they were unable to duplicate my problem on their computers. (I don’t believe this)
- AND has most recently told me that there is nothing more they can do for me, that I will have to find a solution myself.
Palm has said that there is nothing they can do for me if third party software doesn’t work properly with the phone.
This does appear to be the Synergy feature run amok. But how to correct it???????
I love the Palm Pre. I love my Palm Desktop 4.2 software.
If I can’t get this fixed shortly, I guess I’m going to have to move back to a Treo 680.
Does anyone out there please, please, please have a solution or a suggestion that will help?
Post relates to: Pre Plus p101vzw (Verizon)

Hello,
I am almost as frustrated as you. Purchased my pre plus back in may and bought the companion link software immediately ( I have synced via usb for years on other palms to lotus notes) All the information from companion link states that it does the job. I only need to sync my calendar, no contacts.   I have put in a ridiculous amount of time with palm, my IT department and Companion link, IT HAS NEVER EVER EVER WORKED.   I deleted, re installed, upgraded, tried different steps in different orders, I have gotten a new phone, tried it on multiple computers. NOTHING WORKS.   Probably been through all these steps listed 50 times by now. Actually I think that companion link doesn't work for palm pre plus, they just are not willing to say so and advertise that is does work.
I am extremely disappointed in my pre because of this. I did my research before making my purchase, it appeared possible.    I WAS a long term palm user. Currently looking at new phones and never again a palm. Companion link should be more careful about what they say they can do. One of the service techs actually told me that if I wanted it to work I should ditch my palm. That's service for ya.
Good luck, the fight got the better of me. I am done.

Palm Pre Plus: why have it Verizon if it`s no good for your customers?

I have a Verizon Palm Pre Phone and it is the absolute worst phone I ever owned and I have owned mobile phones back when you needed a operator to place the call., I have had this for for 3 months with 3 warranty replacements in 3 weeks the first two phones would not build a palm profile account phone 3 and 4 the verizon system does not recognize the phone`.the s ESN I have spoke with both Palm and Verizon`s techs for hours with no help I have been blind transferred back and forth hung-up on by a verizon supervisor and the best help I can get is suggested I buy a new phone. What about this phone Verizon phone it`s 3 months old and still under warranty. I have not had a working phone since 11/27/10 there customer service stinks for a guy who spends 500.00 a month. You are not the only game in town.

Unfortunate to hear your stories re: the palm pre plus.
On the flip side, I have had my phone since Jan 2010 and have had NONE of the problems you guys have mentioned.
To be honest, do not rely on verizon tech support re: palm webOS devices, as either they werent trained by palm when the devices were released, or they didnt pay mind to learn the ins and outs of webOS devices. you'll get better tech support from palm, or even better from fan sites such as precentral or webOSroundup. verizon is all into android these days, so if you have an android device, you will get much better tech support from verizon.
re: backup- the webOS devices are the easiest to wipe clean, or "doctor" your phone when you want to bring the device back to its factory default, and/or sell the device. Its also the easiest to "hack" or "homebrew" which interestingly enough, is supported by hp and palm, unlike other platforms. "homebrewing" is as easy as installing apps on your phone. homebrewing should also NOT void your warranty. "Overclocking" on the other hand, while a great tool for palm devices and also as simple as installing an app, WILL void your warranty because you are now affecting the hardware of the phone directly. Do so at your own risk, though to be honest, it makes the phone SOOOOOOO much faster its hard to be without. To each their own.
Re: contact backup, I would recommend that you do NOT use the default palm profile to back up my calender, contact, and other entries, until HP or PALM one day allows you to access this info in the cloud or on desktop sync software. I would recommend instead using one of the free syngergy services such as google or yahoo, or alternatively use third party software to sync with outlook or even palm desktop. This way, all of your contacts, calender entries, and emails will ALWAYS have a backup stored somewhere else, and can easily be synced back to your webOS devices if you ever need to "doctor" or reboot your phone from scratch.
Hope this helps.

Hp Palm Pre plus or 2 inquiry

HI,
I like to buy a HP Palm pre phone, and I wonder whether it requires the data plan
THank you

any phone classed as a smart phone requires a data plan on Verizon. The Palm Pre is classed as one.

Palm Pre Hotspot Issue

Anyone else use a Palm Pre Hotspot on Verizon with their iPad?
I use one and have this problem with both iPad & IPod:
http://www.thedailyoutrage.com/outrages/2010/4/1/palmed.html
Anyone else?

I just spent (another) hour on the phone with Palm and they said because my laptop connects fine, the problem is with Apple and there could be settings on the iPad to adjust.
When I asked (1) Exactly what sort of CLIENT settings could possibly affect ROUTER bandwidth, and (2) How CLIENT requests would have any bearing whatsoever on router performance, he had no answer. But was firm in his commitment.
My answers to these questions are quite logical, but if someone knows better please let me know.
(1) With TCP/IP there are no such settings.
(2) If the router has some sort of QoS settings and the iPod/iPad is making the "wrong" kinds of requests, that could do it.
Other than that, though, how could Apple be throttling customers who use their devices with Palm Pre's? I can see how Palm would do it -- because "iPad" shows up in the router's DHCP table. But does a similar manufacturer ID/Name show up on the client side?
So one test for my theory that Palm is purposefully throttling Apple devices is if there's some way to change how the iPad/iPod identifies itself to the Pre. For example, my Macbook works fine with the Pre Hotspot but with one KEY difference -- its DHCP table ID is its MAC address, NOT a product name.
All very, very frustrating...

Can't sync Yahoo calendar with Palm Pre

I've been having a hell of a time trying to get this palm pre up and running. I've tried all sorts of apps to try and get my Palm desktop data onto my phone, but since I never used the Outlook program none of them worked. I've always just operated on the palm desktop. I found one that worked from companionlink, but for some reason when i started using it my phone would restart itself. My last ditch effort to try and keep this phone (and my sanity) was to manually enter all my information into my web acct with yahoo. I already had the account, and my contacts, email, etc is already there. This should be as easy as adding it as an account on my phone, but for some reason it isn't. I've made it the primary account, added it to the phone, added the password, and still when i sync, nothing shows up on the datebook on my phone. it's blank. HELP!!!!

one more thing.....my yahoo email alerts are coming through fine on the phone....i get them all, so there is a connection there. i just can't get my calendar.

Office live mail can't connect to Palm Pre Please Help!!!

My email is through office live, where I set up my own domain .org. I have tried for hours every solution that's been posted online. I have called palm pre support and I knew more then the nice person trying to assist me. Not one solution works even Microsoft sent me to palm for an answer. Although office live is hotmail, I had to open a hotmail account and forward my email from my .org account to the new hotmail account to get my messages and it is creating a new set of problems.. How does a smartphone work if it can't be used for business? I have tried inputting the settings for different ports and ESMTP incoming and outgoing, I was at the sprint store with their top tech person and he tried for three hours before telling me to set up a hotmail acct to forward my mail. This is not a solution and causes logistical problems for me and using hotmail is not professional. Please help!!!!!!!!!!!!!!!!!!!!!!
Thank You
Post relates to: Pre p100eww (Sprint)
Post relates to: Pre p100eww (Sprint)
This question was solved.
View Solution.

Here are the settings. you can thank me later.
mail type - POP
INcoming mail serve - pop3.live.com
username - your login as if you were on the officelive website.
password - your password as if you were on the officelive website.
encryption - SSL
PORT # - 995
outgoing mail server -smtp.live.com
use authentication - on
INcoming mail serve - pop3.live.com
username - your login as if you were on the officelive website.
password - your password as if you were on the officelive website.
encryption - tsl
port - 587

Palm Pre Screen

I have damaged my palm pre screen and it will no longer accept any touch functions. I have gotten a new pre however i need to get my old one into USB mode so I can retrieve my contacts. The old pre will boot up and when I plug it into the computer it shows me the 3 options(media sync, usb, just charge) however I cannot select USB because the screen is broken and will not accept any commands. The keyboard still works is there any keystroke combination i can use to tell it to go into USB mode without touching the screen? Any help would be greatly appreciated. I thought when i logged into my new pre with my palm ID i would get my contacts but only got the ones I added to the pre not previous contacts. Thanks
Post relates to: Pre p100eww (Sprint)

Yeah, ive seen alot of pictures online where the screen cracked right in the same spot that mine did. I think you have a defect, and you should fess up to it. I spent 4k on a vacation I waited for for 5 yrs, and now I cant get my picks or contacts. It kinda stinks.
Why do they all break right above the button? And many people say that they know for a fact that they didnt do anytihng to break it. How are you gonna assist your customers with these issues?

Flash for the Palm Pre

Now that flash is on general release where do I go to download the Palm Pre version?

It seems any post or forum that Adobe doesn't like gets "frozen" out when discussing Flash for the Palm Pre. The missing Palm Pre Flash and the "shift of blame" by Adobe to Palm has been a common theme (see http://forums.adobe.com/message/2748422#2748422 as an example) is becoming tiresome.
Yet if you ask Palm they tell you its nothing to do with them, why would it be? That is such a silly dead-end statement that I suspect Adobe are far to embarrassed by what's actually happened. If they want to prove me wrong then how about they release the flash to me rather than Palm? LOL now, there's a novel idea!
I suspect this has something to do the popular rise of Android, an operating system for mobiles that was still in design when webOS for Palm Pre was already established. It appears, and no one denies, that the demo on the Palm Pre, you know the one, the one that made us all go out and get the Palm instead of the iPhone, was an iphoney.
We have been duped.
While much of the web relies on Adobe technology at the moment the end of their business cycle is in site, not just HTML 5, but sentiment in general. The lack of respect, clarity, accountability and honesty in the main to blame.

Palm pre 2 and verizon

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