Palm Pre crashes after connecting to Wifi while charging via USB

Hi there,
I've had an issue with my Pre since I purchased it and my coworker indicated that he did not have the same issue. While connected to USB to charge, if I enable WiFi on my Pre, the phone will eventually crash and automatically reboot. It mostly seems to happen after the screen goes dark after inactivity, but it has happened while browsing the internet as well. If I disconnect the USB cable, the phone runs on WiFi like a champ. I've tried running in airplane mode and then enabling wifi. I've also ran the WebOS Doctor to reset back to factory defaults. It seems like it might be a factory defect, but I'm not positive.
Suggestions?
Post relates to: Pre p100eww (Sprint)

Hello and thank you for using the Palm Help Forums!
Sounds very strange and it's not supposed to do that. I wonder if it would crash if it was charging on a Touchstone or AC adaptor. The other recommendations I can make is to restart the device and make sure you are on the latest version of webOS (currently 1.4.1.1 and you can check this in the Device Info app).
If the device is still under warranty you can always contact Palm and they will explain to you the replacement options.

Similar Messages

I'm currently running ios 5 beta on my iphone 4 and when i woke up this morning my phone had decided to automatically update the software OTA. After connecting to wifi and switching on location i proceeded to follow the instructions 'slide to setup'. I wa

I'm currently running ios 5 beta on my iphone 4 and when i woke up this morning my phone had decided to automatically update the software OTA. After connecting to wifi and switching on location i proceeded to follow the instructions 'slide to setup'. I was informed that it may take 3 minutes to activate phone but was then presented with the screen 'Could not Activate iphone', this is because the activation server is unavailable. Can anybody shed some light on this for me?
Many thanks

Can anybody shed some light on this for me?
Not here. iOS5 beta is only available to registered developers, and discussing it publicly outside of the private developer forums is a violation of the non-disclosure agreement you signed to access the beta.

HT5569 how can i surf in my iphone 4s, even after connecting to wifi also i am not able to access net?

how can i surf in my iphone 4s, even after connecting to wifi also i am not able to access net?

i dont knw hw do u cal dis type of connection, dis s university wifi , am under dat using , here the thing s if somone want to connect wifi means they just hav to put proxy. i hav given evrything it also connected wel. i can c wifi signal fan in status bar.
Thousands of users from all over the world read these forums hoping to find English, their second third or fourth language. They make an effort to communicate in English. Try to join them.

Not getting internet even after connecting to wifi

i am not getting internet even after connecting to wifi. this occured after i tried to connect my i pad mini to a public wifi. i dont know weather it is a coincidence. any solutions??

My problem is solved. Actually i visited the apple autherised service centre. They told it may be because there was too many programs open in the background.the solution was
1. Swipe up with four or five fingers to multitasking and then close them one by one by swiping up with a single finger
2.Reseting the i pad by pressing the sleep and home button simultaneously
the problem was solved on restarting

How do u connect to wifi while @ a Starbucks etc.?

How do u connect to wifi while @ a Starbucks etc.?

Their wifi network should show in Settings > Wi-Fi, and you should then be able to just tap on the wifi network name and connect to it - if it's a password protected network you will need to type in the password.

IPOD CONNECTIVITY PROBLEM WITH WINDOWS XP VIA USB 2.0

Enough is enough.
I have an ipod touch and I am having difficulty connecting it to my pc via usb 2.0.
I have searched the entire web and came across many cases similar or the same as mine. It's time for apple to face the fact that there is something wrong with either the apple mobile service or the apple usb drivers or the itunes software that causes connectivity problems with win xp.
For the record my case is this:
I got my itouch 3 days ago. I installed itunes 8.0. Then I plugged in my ipod to a usb extension cable port connected to a usb at the back of my desktop computer. At first I got the "this usb device can perform faster if you plug it to a usb 2.0 port etc." message. So I did. I removed the extension cable and connected it directly to one of the usb ports at the back. The first time it synchronized, it seemed fine. So I decided before I do anything with it, to update it to the 2.1 version. I made my account and bought (very bad policy there apple, it should be free or at least cheeper than 8 euro) the 2.1 update. I clicked to update the i-touch. While it was updating it crashed during the restore process (because it was disconnected but I didn't know that at the time). I unplugged it, resetted and plugged it back and managed to continue the restoring process until it was updated. After figuring out itunes I chose the "manage files manually option", kept everything unchecked in the sync options except the applications. I noticed there were random disconnections here and there but I didn't pay much attention because they weren't very frequent.
The next day I plug in the touch again and suddenly I hear that annoying "connecting-disconnecting" sound from windows while my touch kept disappearing and reappearing in itunes. Suddenly my playlists disappeared from the touch. Nothing was in the touch any more. How could that happen since i had chosen to manage my files manually instead of synchronizing? So I unplugged the touch again, restarted the touch, restarted the pc, stopped and restarted the apple mobile service, unistalled and reinstalled itunes, searched microsoft support and read many usb troubleshooting documents in the web. Nothing happened. The touch randomly keeps disconnecting from the usb. I eventually managed to put my stuff back in and keep them there.
Here's what I know:
1) There is nothing wrong with my usb ports. I don't use usb hubs, they are usb 2.0, the voltage (500mA) is correct in the device manager. Everything else works fine there.
2) The ipod touch does not support disk mode so you can't see it under "my computer" and this is not a problem.
3)There is nothing wrong with the ipod, it works perfectly.
4) This is not a usb cable physical problem.
5) The five R's are irrelevant with this situation.
Uninstalling and reinstalling itunes doesn't solve the problem, neither does hard resetting the ipod.
6) Older PC configurations seem to be more affected by this but it doesn't have to do with unsupported specific chipsets.
Here's what needs investigating:
1) There may be a problem with the apple mobile service running on win XP.
2) There may be a problem with the apple usb driver and win XP or older motherboards.
3) There may be a 2.1 firmware issue with usb 2.0 connectivity.
Workaround so you don't go nuts:
Use USB 1.1 instead of 2.0. It is A LOT slower but it keeps the connection stable and you can work with the ipod. Just start copying and go do something else for the next hour. So far it works for me.
This is a serious issue that needs immediate attention. I've stumbled across forum discussions dating to 2005 with this problem (with older ipods of course).

I think this needs to be put down to the eternal PC/Mac argument. Apple dont want to fix this as they want everyone to buy a Mac. Its a business, understandable, but in turning away PC buyers they alienate a huge percentage of the market.
Now, I had my first iTouch stolen. It synced, for the most part, very well, just occasionally it removed settings and music, but ticking boxes each time I sync'd sorted that, Its a workflow procedure.
SO, now that my Touch has been replaced, iTunes cannot see it. The PC can identify it on USB1 or USB2, My work lap top can see it and has indeed upgraded it to V2 software, just in case that was the issue, but no. For some really weird reason Itunes on my desktop cannot see the new pod.
This does not make sense with the argument that Apple software doesnt work on a PC, but doesnt help that none of the Apple support staff, phone or in-store have a clue about Windows operations.
Because my Touch has now been trying to connect to 6 separate installs of itunes, multiple USB ports, multiple USB cables, a complete overhaul of the registry settings (everything else still works), and the loss of all my previous settings and backups from the last Touch... but still, the PC says its an ipod but cant install it, iTunes sits there, dumb.
The only thing I can do now is sell the device as brand new as it has never had music on it and is just a week old...
It has changed the MiniMac I was going to have for my new flat screen TV into a PC and suggests that anyone with a PC should stick to devices that run on PC, of which there are many, just without the user interface of the dear departed IPod Touch.
Thanks

Is it possible that iMac corrupts connected external hdd-s drive via USB?

Is it possible that iMac corrupts connected external hdd-s drive via USB? (two wd cav. green 2tb from different purchase went down in one day, both from the backside usb ports)
First one of my video storage hdd, full of files suddenly got extremely slow, and a few minutes later, it unmounted itself, but with the unmount error, but nobody even touched the cables, electricity etc. When I tried to mount it again, it did not respond, just give a periodical load light and ticking. First I thought it must be hardware failure, but since I bought a brand new drive today and it made the same problem as soon as I tried to format it. I got suspicious. The consol, said about these - i googled all but now solution so far. (WesternFresh is my drive)
Oct 23 17:10:58 xxxx fseventsd[47]: disk logger: failed to open output file /Volumes/WesternFresh/.fseventsd/636573acca1d6550 (No such file or directory). mount point /Volumes/WesternFresh/.fseventsd
Oct 24 10:55:42 xxxx com.apple.kextd[10]: Can't create kext cache under / - owner not root.
Oct 24 17:23:05 tmdc diskarbitrationd[16]: unable to probe /dev/disk1 (status code 0xFFFFFFFA).
and there was an I/O faliure not but it was on another mac - where i hoped itt will come back to live.
I think - if it is possible - that the OS maybe misunderstand something about these drives, and try to change - maybe permissions - all the time if a usb external connects...? (I am not really into it as you see )
Also about Disk Utility - it does not see any partition on the old hdd, but i shows the name of the product. If I connect the new hdd via the keyboard usb, the disk utility is able to see and format it, but the hdd will be still slow and tikking after it.
Also I tried Disk Warrior (freezd out) and Techtool Pro 6 thanks to some ol'frineds - which also not saw the old hdd, but did nothing useful with the new one.
About cav green: I have 3 of them and no error so far, and got 4 1tb cav green in 2 mybook studio II also without any problem.
Iam a bit scared, and try not to plug in any usb hdd-s now, but I have to continue work, so I need solutions.
I hope if it is not hardware failure, maybe some tricky terminal code will bring back the viability of my old hdd - and I won't have to spend a lot of money to recover data.
strange.
if anybody has a clue?
update 1:
i found this post also:
https://discussions.apple.com/message/15905481#15905481
I also made the mentioned steps - but it is a bit different sice it reproduce itself and I cant use DU.

It turned out that WD is the big bad guy in this game.
According the data rescue company where I asked for an inspection, both of the drives had their reader head loose. And in the one, which was my already-in-use disk its even damaged the platters... xxxxx
So its time to pay bunch of money to recover, and take a walk to wd service to bang on the desk.
Also note - it may be somehow related to intellispeed technology - since macs not really friendly with wd-s built-in solutions.
On the other hand, with WD GP 1Tb there is no problems at all for ages.
thanks guys, thread is closed

I get the question mark in the folder on start up, but if i connect the same hard drive via usb it works fine is the hard drive faulty?

but if i connect the same hard drive via usb it works fine is the hard drive faulty?

It sort of sounds like a startup disk issue. Have you tried starting up holding down the "Option" key? This should generally give you the option of which drive you want to boot from after a few seconds. Sometimes, especially if you had previously booted from an external drive (and it sounds as if you have) they system wants to continue booting from that drive. If it can't find it, it just sort of hangs there. Try holding down the "Option" key and see if your internal drive is shown as an option. If it is, select it. If you manage to get into the OS, go to System Preferences / Startup Disk and select the correct drive (even if there is only one drive shown, you should still select it).

HT1296 What is causing my iPad 3 not to be charging via USB, even if I connect it to a USB 3.0 port?

What is causing my iPad 3 not to be charging via USB, even if I connect it to a USB 3.0 port?

iPad Charging
"The fastest way to charge your iPad is with the included 10W USB Power Adapter.
iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter.
When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge, but only when it's in sleep mode.
Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain."

How can I share external devices connected to my Mac mini via USB on a wired network.

Own a Mac mini with Mountain Lion. Purchased the server app. The Mac mini is connected to a wired network with Mac’s and Windows machines. I have an external hard drive and 2 printers connected to the MAC mini via USB. I would like to share these devices with other computers on the wired network. Although I have attached similar devices with an airport extreme in the past, I am unable to use a wireless router in this case. Any suggestions on making this work with my current setup?

You don't really even need server app to do this. Simply go to System Preferences | Sharing and turn on both File & Printer sharing. Then, for example, the printer (not relevant what connection it has but obviously USB is fine) will be available to everyone on the wired network.
That's all there is to it - unless I missed/misunderstood something re: your setup which seems very straightforward.

Cannot find other than "Camera Roll" in my PC when my iPad2 is connected to Window 8.1 via USB to my Lenovo PC

When my iPad2 is connected to Window 8.1 via USB to my Lenovo PC, I can not find Albums other than the Camera Roll. Is there a method by which I can make other albums visible to my PC? I am trying to copy them manually into a portable harddisk so all my photos and Videos in my iPad and iPhone will be backed up in one location for convenient access of all my photos & Videos.

Use windows Import utitlity is the only other way I do believe

I am using iMac OS 10.7.2 with Garageband'11 6.0.4. I can't record sound from mixer Behringer X1622USB using USB out. when I connect the mixer to iMac via USB appears USB Audio CODEC on Sound and preferences but no sound from mixer to iMac. Need help.

I am using iMac OS 10.7.2 with Garageband'11 6.0.4. I can't record sound from mixer Behringer X1622USB using USB out. when I connect the mixer to iMac via USB appears USB Audio CODEC on Sound and Preferences but I can't get no sound from mixer to iMac only sound from iMac to mixer. I only can record sound using microphone line in. Please help.

Eric,
Thanks for your reply. Realtek audio works only in playback. There is a stereo mix in the mixer but the recording controls are not operable with no sliders in the mixer for any recording option. Slider controls appear to be grayed out. Can't figure out how to enable them. Downloaded newest drivers to no avail.
The M Audio control panel has no apparent option for recording stereo mix. Adobe ignores the sound from the DVD or CD and shows flatline.
I'm trying to record the sound from the DVD not rip the track.
When I go to Audio Driver Setup and select Audition 3.0 windows sound, there is no input device installed.
I'm thinking of going back to a decent internal Soundblaster card like I have on my 8 year old machine I am replacing.

How connect iPhone to TV (Philips) via USB?

How connect iPhone to TV (Philips) via USB, because TV does't recognize iPhone.

http://support.apple.com/kb/ht4108
http://support.apple.com/kb/HT1454

How can I turn off charging via usb of my iphone 4s when I connect it to my computer?

how can I turn off charging via usb of my iphone 4s when I connect it to my computer?

You cannot.
Why would you want such a thing?

Can I access my external harddrive if I connect it to my Airport via USB?

I have a basic router providing a wireless network and access to the internet (given by my internet provider). And then I recently bought an Airport adaptor and connected my stereo, and now I'm playing music wirelessly.
My question is then, will I be able to access my external harddrive if I connect it to my Airport via USB?
It's an Airport Express Base Station (the one with only jack, usb and ethernet)
Thanks

Sorry but the USB port on the AirPort Express (AX) does not support USB hard drives.

Palm Pre crashes after connecting to Wifi while charging via USB

Similar Messages

Maybe you are looking for