Palm Pre Issue, HELPPPPP Please

Please ask all Pre-related questions in the proper "webOS" section of the Forum. Thanks.
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There should be a folder named ipod or itunes, I can't remember which, Itunes places them into this folder. It is best to connect back to itunes and delete them that way but with the newest version the Pre is not reconized, So you could go into thet folder and delete them that way, Itunes tags them funny so it may be best to delete everything in that folder and create a new folder in the main screen when you are in usb mode, Name it "Music" drag and drop your songs into it and the music player will find them.

Similar Messages

  • Palm Pre - Delete music - PLEASE HELP!!!

      Ok, so the instructions on deleting music from the Pre is to connect it to a computer using the USB mode and just deleting whatever you want.  However, when I do this, there are ABSOLUTELY NO MUSIC FILES listed in the Palm Pre window.  I have a Mac.  Please tell me how to fix this problem! 
    Post relates to: Pre p100eww (Sprint)

    There should be a folder named ipod or itunes, I can't remember which, Itunes places them into this folder. It is best to connect back to itunes and delete them that way but with the newest version the Pre is not reconized, So you could go into thet folder and delete them that way, Itunes tags them funny so it may be best to delete everything in that folder and create a new folder in the main screen when you are in usb mode, Name it "Music" drag and drop your songs into it and the music player will find them.

  • Palm pre issues

    i ordered a new palm pre cause mine was cracked and the apps wasnt available now ive got the new phone installed the update but am having trouble connecting to carriers like at&t i can send one message they recieve it but i can see the reply message and cant send any future messages me  i love the pre its a very good phone
    [email protected]
    chris

    missmary wrote:
    The only solution I found was to go into Device info, reset options and then choose erase apps and data.  Unfortunately, the problem may reoccur.  I guess there is no permanent fix yet.  Good luck!
    Curious here missmary:  Do you live in Brazil too?   Or another country where the webOS App Catalog may not be supported?
    WyreNut
    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

  • Car Kit Bluetooth on Palm Pre Issue

    I have connected by Palmpre to a Bluetooth visor car kit.  However, as soon as I get an incoming call, Bluetooth goes into card view and therefore disconnects! Samething happens if I try and make an outgoing call.  It is impossible to leave Bluetooth screen on full view so how on earth can I use this in the car??? Any ideas???

    colapop wrote:
    Hello bravo45 and welcome to the forums,
    The Pre will only display devices it is compatible with.  Currently those devices are Audio devices and A2DP devices.  any other devices, like some cell phones and computers it may see them, but won't display them as a device it can pair with.  This compatibility list is growing and changing.  They have now expanded it to many karkits on the market.
    Thanks,
    Colapop 
     Colapop, any news on a fix for the Nissan/Infiniti issues???

  • Palm Pre Earthlink E-mail Issues. Please Help! Can receive not send.

    It appears this is a common problem that no one has a definitive answer to. I have three e-mail accounts on my Palm Pre. Yahoo, GMail and Earthlink. With Yahoo and GMail I can send and recive with no problem. With Earthlink, I can only receive e-mail. Not send without incurring an e-mail application error. I have spoken with Earthlink, Sprint and Palm Support. Each had no advice, or at least advice that worked. I know many Earthlink subscribers have had the same problem, has anyone resolved the issue on the Palm Pre?
    Any insight anyone can provide as to a solution that works would be greatly appreciated.
    Thanks!
    Post relates to: Pre p100eww (Sprint)

    Hello harleyhogger, Welcome to the Palm Support Community.
    Have you tried using Sprint's smtp servers for your earthlink account?  I'm surprised none of the techs you spoke with suggested this.   See this thread:
    http://forums.palm.com/palm/board/message?board.id​=wireless_email&message.id=6265&query.id=108645#M6​...
    Being able to receive, but not send is a very old complaint with many phones and has been asked here a lot of times!
    WyreNut
    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

  • Issues Syncing Google Calendar with Palm Pre 2 WebOs 2.0.1 - Timezones...

    I am using Google Calendar to synch my company Outlook to my Palm Pre 2. I note that there are some prior posts on Timezone challenges and have followed the advice provided to no benefit.
    All my events are synchronizing  - however any recurring events not local to my timezone are not translating to my local timezone. So events scheduled by colleagues on the US West Coast are entered into my calendar at the time set ignoring the offset to my timezone (8 hours given that I'm in UK).
    All events are properly reflected in Google Calendar it's the sync to my Pre which seems to corrupt (or more correctly not translate the time). Interestingly single events created by US colleagues are translated correctly.
    Any suggestions as to how I can fix this??
    Post relates to: Pre 2 p102una (Rogers)

    broncot wrote:
    See the topic "strange behavior syncing Pre2 Calendar with Google Calendar", are you running 2.01 or 2.1?
    Yes, please help avoid redundant threads on existing topics and resume your discussion on these issues in this thread.  Thanks!
    smkranz
    I am a volunteer, and not an HP employee.
    Palm OS ∙ webOS ∙ Android

  • THE ULTIMATE PALM PRE POOR SIGNAL ISSUE THREAD

    The previous thread I posted can be deleted.  This thread has everything people need to read.  Here is the conversation I just had with Palm about the rampant signal problems everyone is having with their Palm Pre phones (side note, they say they'll be calling me back in a few days.  I'll assume they mean BUSINESS days and i'll post here again tuesday or wednesday if I don't hear from anyone.) :
    1:56 AM Connecting...
    1:56 AM Connected. A support representative will be with you shortly.
    1:57 AM Support session established with Sabino.
    1:57 AM Sabino: Hello David. Thank you for contacting Palm. My name is Sabino.
    1:57 AM David Doria: hi
    1:58 AM Sabino: I understand that you are facing issues with weak signals.
    1:58 AM Sabino: Am I correct?
    1:58 AM David Doria: yes.  weak, and also erractic.  sometimes i will get full bars, and then it will jump to one bar, or none...then be roaming, then Ev, then 1x...all in the SAME spot
    1:58 AM Sabino: I’m sorry for any trouble this may have caused.
    1:58 AM Sabino: May I know since how long you are facing this issue?
    1:59 AM David Doria: as long as i've been using a palm pre, but it is getting worse with time.  i've been using a palm pre since october of last year
    2:00 AM Sabino:  Let me know the webOS version on the device and your carrier name.
    2:01 AM David Doria: whatever the latest OS is.  1.4.whatever.  and i'm with sprint
    2:01 AM Sabino: This seems to be the issue with the network, all the network related issues were taken care by your carrier. I suggest you to contact Sprint. They will be able to fix the issue.
    2:01 AM David Doria: um, you said that before i even told you what carrier i'm using
    2:01 AM Sabino: I just pulled the details using your phone number.
    2:02 AM David Doria: you know that isn't true.  you know it's not sprint
    2:02 AM David Doria: i just told you all my other phones with sprint worked fine here and i've only been having problems since i got a palm pre
    2:02 AM Sabino: Okay, contact your carrier, they will be able to fix the issue.
    2:02 AM David Doria: i've lived here for 4 years and i've had sprint all 4 years
    2:02 AM David Doria: no they won't.  i've been contacting them for weeks.  they came out and checked the tower TWICE now.  there's nothing they can do.  it's a hardware issue for palm
    2:04 AM David Doria: there are threads all over the internet with hundreds of people complaining about having signal issues ONLY since they bought a palm pre.  now you're telling me it's a sprint issue and you haven't even looked at my phone yet.
    2:05 AM Sabino:  What I would like to do, is place your case into a special team that develops technical solutions. They will do further research on it. They would be in touch with you once they have further updates. I cannot commit to a specific callback period, but please know that we are working on your case. May I do that for you?
    2:06 AM David Doria: no, because i saw someone in one thread say that palm told them the exact same thing...in 2009
    2:06 AM David Doria: so you're basically saying you're forwarding the problem to a generic department to a generic person that i can't know the name of, with no contact info, and that there is no guarantee when they will contact me IF they even will contact me...but i should definitely believe they are working on the problem
    2:06 AM Sabino: What exactly you want me to do now?
    2:06 AM David Doria: that's ridiculous
    2:07 AM David Doria: i want you to tell me why palm is not fixing this problem with the palm pre and is instead telling me it is sprint's problem and then pretending to forward the issue to another department which has already had years to fix the issue
    2:08 AM Sabino: As I stated, all the network related issues are taken by carrier.
    2:09 AM David Doria: it's a hardware issue
    2:10 AM Sabino:  I am going to tell you about our 2 repair options:
    2:10 AM Sabino:
    1.  Repair return: After I create your service repair order, you receive an email with the details on how and where to ship your device for repair. The email also contains info on the follow-up process. After the repair center receives your device, you’ll receive a working device in another 5-7 business days.
    2. :”With the advance exchange option, we ship you a replacement device first, and then you return your defective device to us using a prepaid label. There is a $29.95 fee for this special service but you get a replacement device within 3-5 days.
    2:10 AM David Doria: you can't even KNOW it's a network issue without looking at the phone, and all evidence points to hardware since other phones on the same carrier work fine
    2:10 AM Sabino: Please go through the above 2 options.
    2:10 AM David Doria: this is my SEVENTH palm pre phone, sabino
    2:11 AM David Doria: as many others in forums will tell you, they have also replaced their phones MULTIPLE times hoping to fix this issue.  nothing works.  there is SOMETHING physically wrong with the reception capability of the palm pre
    2:12 AM David Doria: dude, stop copying and pasting what palm tells you to say and listen to me.  these phones do NOT work.  there is something majorly wrong with them and palm is cheating people out of hundreds of dollars a piece to save themselves the cost of a fix.
    2:13 AM Sabino: Please hold on while I transfer the chat to our Supervisor.
    2:13 AM David Doria: thank you
    2:13 AM Sabino: You’re welcome.
    2:14 AM Transferring session to another technician...
    2:14 AM Support session established with Saben.
    2:14 AM Saben: Hello David, this is supervisor Saben.
    2:15 AM Saben: Please stay on hold while I go through the chat.
    2:15 AM David Doria: hello, saben...i urge you to read the conversation i just had with sabino so i do not have to explain the situation again.
    2:15 AM David Doria: ok, thank you
    2:15 AM Saben: Thank you for staying on hold.
    2:16 AM David Doria: sure
    2:16 AM Saben: I understand that you are facing network issues with the phone.
    2:16 AM Saben: Am I correct?
    2:16 AM David Doria: no
    2:16 AM David Doria: i am facing signal issues.  my network is functioning just fine
    2:16 AM Saben: Okay.
    2:16 AM Saben: Did you try any troubleshooting steps?
    2:17 AM David Doria: yes.  i reset my phone...tried NEW phones...updated...updated PRL...etc...tried 2G only, restarting the phone after removing the battery, tried going outside...tried going a few blocks down.
    2:17 AM David Doria: i can't even count how many things i have tried.  something is wrong with the palm pre
    2:18 AM Saben: Did you try with the webOS doctor?
    2:18 AM David Doria: i've tried every software solution i can find
    2:19 AM Saben: I am sorry, I just want to know did you run the webOS doctor tool?
    2:19 AM David Doria: i've been talking to sprint about this for WEEKS now.  in case you didn't read the conversation, they've already come out to check the local tower twice now
    2:20 AM Saben: Okay. It seems that you did not use the webOS doctor tool on the device to check the issue.
    2:20 AM David Doria: yes.  the local sprint repair center used the tool when my phone froze during an update
    2:20 AM David Doria: yes i did
    2:20 AM Saben: Okay. Thank you for the information.
    2:20 AM David Doria: you're welcome
    2:20 AM Saben: Then it seems need a repair.
    2:20 AM David Doria: but this is my 7th palm pre phone.
    2:20 AM David Doria: they have all done this
    2:22 AM Saben: Okay. To best assist you I will escalate the issue to specialist team. They will call back you and find a resolution.
    2:22 AM David Doria: are you guaranteeing me that they will call?
    2:22 AM David Doria: because the last guy said someone MAY contact me but probably not
    2:23 AM Saben: Yes. They will contact you. I will escalate the issue to specialist team.
    2:23 AM David Doria: when will they contact me by?
    2:23 AM Saben: I need few information from you to do a specific escalation.
    2:23 AM David Doria: ok
    2:24 AM Saben: Give me a minute while I post the questions.
    2:25 AM David Doria: ok
    2:25 AM Saben: Please provide the following details so that I can set up the call back from our Specialist team:
     First and last name :
     Primary phone number :
     Secondary phone number (if any) :
     Primary email address :
     Device serial number :
     Purchase date :
     Country where you purchased your device  :
     Preferred time to call :
    2:26 AM David Doria: David Doria
    909*******
    no secondary number
    ******@*******.***.edu
    2:27 AM David Doria: which number is the serial number on the box?
    2:27 AM Saben: Open the launcher on the phone.
    2:27 AM Saben: Select the Device Info.
    2:27 AM Saben: You will find the serial number of the phone there.
    2:28 AM David Doria: as far as purchase date, this particular phone was sent to me less than a month ago.  original purchase date of ORIGINAL palm pre was october of '09.
    United States
    2PM-midnight best time to call
    2:28 AM David Doria: serial number: ************
    2:29 AM Saben: Okay,I also need yourfull name, phone number and email address.
    2:30 AM David Doria: I gave you that if you can scroll up a bit
    2:31 AM Saben: I am sorry, are you refering to the one you have mentioned before entering to chat?
    2:31 AM David Doria: no.
    2:31 AM Saben: I am sorry, I see that.
    2:31 AM Saben: Thank you for the information.
    2:32 AM David Doria: ok, thank you
    2:32 AM Saben: I will escalate the issue. You will receive a call from the specialist team within 48 to 72 hours.
    2:32 AM Saben: Is there anything else I can help you with?
    2:33 AM David Doria: i am looking forward to it. meanwhile, i am posting this conversation in the palm website forum because i want people to be updated about this problem since so many are having signal issues
    2:33 AM David Doria: no, there's nothing else you can help me with
    2:33 AM Saben: Here’s the reference number for our chat: Chat session ID number ********. Keep this number as a record of this chat, and if you need to call our Voice Support team or contact us again for this same issue, please refer to this number.
    2:33 AM Saben: Thank you for contacting Palm and feel free to contact us for further assistance. We rely on your suggestions and feedback to help us provide the best support, so please take a few minutes to complete the customer survey that you'll receive via email. You may now close the chat window. Have a great day!
    2:33 AM Saben: Bye!
    2:33 AM David Doria: bye
    Post relates to: Pre p100eww (Sprint)

    So they finally called me back, but I didn't get the call because.....I had no signal.  HAHA
    I got their voicemail and called back.  First, they tried telling me YET AGAIN that it was Sprint's problem.  They said that if I call Sprint, they will give me a device to boost signal in my home.  I said, "That's fine, but what do I do when I'm in the rest of the country?"  Then they told me it was a software problem and that I need to run WebOSdoctor to reinstall the operating system.  I told them that this is my 7th Palm Pre.  I told them that Sprint already used the Doctor...like I told the online tech people.  But this guy on the phone wasn't having it.  He told me that he didn't think Sprint was able to do that (so I can, but Sprint can't =/?) and that I should do it just to be sure.  He said if that doesn't work that they will try out a NEW Palm profile and see if that fixes it.  If neither of those works, he basically admitted there are no other options.
    I asked him if there is some sort of way they can physically upgrade the antenna system with a better material or placement and he said that Palm has no department able to do that. 
    I told him about the various threads online like this one, where dozens of people complain about the same  issue.  He told me to just do the WebOSdoctor and call him back.   I asked him if this has fixed signal problems for people previously and he said that he doesn't get to know the end result of his suggestions to customers.   How unprofessional is that?  How is the guy supposed to get better at his job if he's not allowed to find out if the fixes he suggest to people actually work?  That seems nuts to me, but i digress.
    I haven't tried the Doctor yet.  I'm going to, but I'm just being lazy because I know it won't work, and it's going to be really annoying to update my phone and backup photos first and all that good stuff.
    I will post back after I run the doctor and try the new Palm profile.  Until then, I'd REALLY suggest you all do what I did and call Palm, insisting they fix the problem, even if it means a recall.  They aren't gonna do it just for me, no matter how many times I complain.  That's a fact.
    If anyone DOES call Palm, it would probably be a good idea to bring up this thread and also to post here about what they tell you!

  • Re: Bluetooth Related Issues with Car kits regarding the Palm Pre Post 1.2.1

    Make/Model:  Nissan Maxima
    Year:  2007
    Carkit Model info (Manufacturer, firmware version, etc):  OEM with Nav
    Details of problem: (e.g. pairing drops, static on the line, buttons mapped incorrectly, etc) 
    Since updating to webOS 1.3.5, the connect and disconnect problems have mostly gone away!  Thank you Palm! 
    One minor complaint still with Bluetooth (if you are listening Palm):  The Nissan OEM kit supports up to 4 phones.  I paired my wife and kid's phones to the car, including my Pre.  When any other family member is in the car with me with their phone (non-Pre), my Pre will not connect to the car.  Their phones connect just fine even though my phone has been paired to the car to be the "primary" phone.  Only when I am by myself in the car will the Pre Bluetooth connect/disconnect work flawlessly.   Thanks again for getting us this far!
    webOS version:  1.3.5

    We are trying to collect data for all customers that are having issues related to pairing their Palm Pre to car kits, however this data is spread among tons of threads and many different boards. To resolve this we would like to consolidate this list down to one board and tell you up front what information we need.
    If you are having issues around using Bluetooth with your Car Kit please post the information in this thread. 
    Please also use this template so it is easiest for us to extract this data
    Make/Model:
    Year:
    Carkit Model info (Manufacturer, firmware version, etc):
    Details of problem: (e.g. pairing drops, static on the line, buttons mapped incorrectly, etc)
    webOS version:
    Included in compatibility list:
    To find out if your carkit is listed on Palm's compatibility chart see here
    http://kb.palm.com/wps/portal/kb/common/article/50373_en.html
    Further information:
    Please remove all previous pairing from both devices and carkits before deeming it an "issue." We attempt to diagnose and identify all issues, however some issues are simply resolved by removing pairing from both the device and the carkit and then resetting the connection back up.
    It may be important to check back regularly. If it becomes an issue that we would like to diagnose further we may ask for help from the community by contributing log files from the device.
    You may receive a PM from me or another Palm employee asking for this information (we can be identified by orange logo's next to the name).
    Message Edited by HardBeatZ on 01-19-2010 02:36 PM

  • Office live mail can't connect to Palm Pre Please Help!!!

    My email is through office live, where I set up my own domain .org. I have tried for hours every solution that's been posted online. I have called palm pre support and I knew more then the nice person trying to assist me. Not one solution works even Microsoft sent me to palm for an answer. Although office live is hotmail, I had to open a hotmail account and forward my email from my .org account to the new hotmail account to get my messages and it is creating a new set of problems.. How does a smartphone work if it can't be used for business? I have tried inputting the settings for different ports and ESMTP incoming and outgoing, I was at the sprint store with their top tech person and he tried for three hours before telling me to set up a hotmail acct to forward my mail. This is not a solution and causes logistical problems for me and using hotmail is not professional. Please help!!!!!!!!!!!!!!!!!!!!!!
    Thank You
    Post relates to: Pre p100eww (Sprint)
    Post relates to: Pre p100eww (Sprint)
    This question was solved.
    View Solution.

    Here are the settings. you can thank me later.
    mail type - POP
    INcoming mail serve - pop3.live.com
    username - your login as if you were on the officelive website.
    password - your password as if you were on the officelive website.
    encryption - SSL
    PORT # - 995
    outgoing mail server -smtp.live.com
    use authentication - on
    INcoming mail serve - pop3.live.com
    username - your login as if you were on the officelive website.
    password - your password as if you were on the officelive website.
    encryption - tsl
    port - 587

  • Palm Pre Hotspot Issue

    Anyone else use a Palm Pre Hotspot on Verizon with their iPad?
    I use one and have this problem with both iPad & IPod:
    http://www.thedailyoutrage.com/outrages/2010/4/1/palmed.html
    Anyone else?

    I just spent (another) hour on the phone with Palm and they said because my laptop connects fine, the problem is with Apple and there could be settings on the iPad to adjust.
    When I asked (1) Exactly what sort of CLIENT settings could possibly affect ROUTER bandwidth, and (2) How CLIENT requests would have any bearing whatsoever on router performance, he had no answer. But was firm in his commitment.
    My answers to these questions are quite logical, but if someone knows better please let me know.
    (1) With TCP/IP there are no such settings.
    (2) If the router has some sort of QoS settings and the iPod/iPad is making the "wrong" kinds of requests, that could do it.
    Other than that, though, how could Apple be throttling customers who use their devices with Palm Pre's? I can see how Palm would do it -- because "iPad" shows up in the router's DHCP table. But does a similar manufacturer ID/Name show up on the client side?
    So one test for my theory that Palm is purposefully throttling Apple devices is if there's some way to change how the iPad/iPod identifies itself to the Pre. For example, my Macbook works fine with the Pre Hotspot but with one KEY difference -- its DHCP table ID is its MAC address, NOT a product name.
    All very, very frustrating...

  • Palm login issue on my HP Pre 3

    I've a Palm login issue on my HP Pre 3 after a reset via the "lost device" function (because of a software problem) and now the device is locked. Is there a way to unlock it?
    I've tried to re-flash the device (through WebOS Doctor), change the password, change email with no results.

    Are you able to log into your webOS account online with a computer?
    If you previously selected "I lost my phone", that might block that phone from being used to log back into a webOS account.  I don't know that, just speculating.
    Anyway, if you log into your webOS account online, are there any devices listed?  I've never done the "I lost my phone" thing, so maybe there's an option that says "I found my phone"?  Wishful thinking, probably...
    smkranz
    I am a volunteer, and not an HP employee.
    Palm OS ∙ webOS ∙ Android

  • Can you set a ringtone for the palm pre text messages..​.Please help!!!!

    I use to have a centro and you were able to set a special tone for you to identify if that was a text msg or a call coming through. Can you do this with the Palm Pre because I can;t find it?
    Post relates to: Pre p100eww (Sprint)
    Message Edited by palmbirduser on 06-07-2009 12:14 PM

    Where do I need to make noise to? I have had nothing but problems with this thing. From waiting on activation over a 2 day period, to having to manually cut and copy my phone numbers from a csv file, that best buy told me would work without a glitch, into my google account. Now after 4 days I am more comfortable with the phone but am finding out how many things are problems. 
    *wireless printing
    *sync way too many contacts from unneeded accounts
    *lack of accessories and applications
    *poor battery- even sitting overnight lost 1/2 its battery
    *message tone - singular, unloud, not even audible while in a car
    *I cant find any way to select text while typing, have to tap, delete, retype. but cant cut, copy and paste. No way to select stuff.
    I know its a whole new OS, a brand new phone. But come on palm. Do more quality control and TESTING. Not just with geeks, give more to a bigger diversity of customers. Why sprint didnt pre release to exsisting customers to try out in comparison to their currently useless handsets, is unknown. But someone needed to chime in about TINY little things, like changing the message tone! That eventually will bring the rating and functionality of the handset and get a big thumbs down from users.
    Message Edited by tlbeveridge on 06-09-2009 12:14 PM

  • Various error messages when trying to sync my Palm Pre with my OWA

    I have read several of the postings and I believe I have tried everything. The odd thing is that it worked prior to me being married. When I brought the phone I just entered my work email address and password and it worked instantly. Then at the end of June I got married and changed my name. When I change my name with my company they gave me a new email address. And a alert popped up on my phone stating that I needed to change my info. So I put in my new email and the same password and it states that it can't validate the account information. So I tap to set it up manually. I put in my new username, the domain, the OWA web address, and the same password. And then I get the SSL Certificate Error: check the date and time. After discussing with our IT guys, I try all the various emails I have in the system (4 total: 2 due to a change in the company name last year and two due to my name change). I get the same SSL Certificate Error. Then I download the certificate from my computer to my palm pre and took the "s" off of the https:// as one of the posting suggested. and now I am getting "unable to validate account settings. Please check the settings and try again" message. I tried all the different email addresses again just in case it was an issue of my email address not matching the domain name, but I still get the same "unable to validate" message. I'm at a lost because it really shouldn't be an issue of the cert, because it worked perfectly fine before I got married and change my name. So I can only assume that it's an issue with my email address, domain, and username. But I've tried all of them and nothing works. And suggestions would be helpful.
    Post relates to: Pre p100eww (Sprint)

    I seemed to have figured it out...... I hard reset my Iphone and rebooted my computer and it seemed to work. It also seemed there was a music file that was not being recognized, I just erased it and everything worked fine after that.... very strange but I am so glad I figured it out.....

  • Transfer Data from PalmOne Zire31 to the new Palm Pre?

    Hi all, I've done some research to see how I can transfer the calendar and the contacts on my PalmOne Zire31 to my new Palm Pre and find PocketCopy from Chapuro to help do that without loosing the info on the PalmZire 31. I was wondering if anybody knows how to do that without paying 24$ for the Chapuro software?
    Please help me!!!
    Thanks 
    Post relates to: Pre p100eww (Sprint)

    You will need to sync your handheld to Palm desktop to make sure the data in Palm desktop is current. Download and install Palm desktop 6.2, you need this version for the Palm Data Transfer Assistant tool. Here is the link; http://kb.palm.com/wps/portal/kb/common/article/32859_en.html
    Setup a gmail account for your data.  You have 3 options for your data transfer, transfer to the palm profile, exchange server account or Gmail. The palm profile has experienced some data loss issues at this point so I would highly recommend using gmail.
    Go to this link and download the Data Transfer Assistant; http://www.palm.com/us/support/downloads/pre/migration/moveontophone.html
    Select to sync with your gmail account.
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