Palm Pre Plus outgoing email server for Time Warner (Road Runner)

I have set up my email using POP server with Road Runner (Time Warner). I am receiving emails but can't send. Today I called Verizon & Road Runner several times. Each one points to the other. Can someone help me with the outgoing info??
Thanks!!

Hi. I understand you need help setting up your outgoing mail server and I will be happy to assist you from here.
First,
Verify the ougoing server settings: (Road Runner)
Outgoing mail server
Username
Password
Port number
Second
Verify the Use Authentication setting.
On
Off
Third
Verify the Encryption type:
None
SSL
TLS
Please let me know if this works for you.
Thanks!

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Message was edited by: Grant Bennet-Alder

Palm Pre Plus (Verizon) won't connect to Exchange Server

I have been on the phone for 3 days (purchased the Pre from Verizon the day it came out) and have been unable to connect to my companys email server. I have had a Palm Treo 755 for yrs, and have always gotten my email to that. After days of speaking with Palm reps, I am being told that NO Verizon Pre is able to connect to a corp exchange server at this time. I am quite upset by this, since after listening to a Palm Reps advice, I had an IT person make sure our server was up to date, we had the correct certificates, etc. This of course took hours to complete, and the IT person's time is not cheap. So afte spending all that time and money dealing with this, I was told today by a supervisor at Palm that NOBODY on Verizons network is able to connect to their corp email server, and that it was an issue that is being looked into.
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Post relates to: Pre Plus p101vzw (Verizon)
This question was solved.
View Solution.

Correction to my last message. After doing a reset on my phone, and updating our server, I was able to connect to my email. Thank you for your comments to update to SP2. Overall, I am still very upset about the over the phone support Palm provided. Like I mentioned before, I brought up the SP1 vs SP2 option multiple times over the phone, and I was told each time that was not the issue. Even my IT guy fought me, a little, on doing that update since he had heard the same information as I did from the Palm reps on the phone. After creating an account on here, and PDAguy pointing me to the long thread about people with a similar problem, I showed this to our IT guy and he happily updated our server to SP2.
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Message Edited by tjp2176 on 01-28-2010 08:03 PM

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I have a new Palm Pre Plus - can I have more than one Google G-Mail Account on the phone?

I have a general G-Mail account and it has started getting too busy with advertisements etc. I'm thinking about changing to a different e-mail address but don't know what yet.
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Hi, and welcome to the Palm Support Community.
You should be able to add your second Gmail account without any problem...I have two Gmail accounts on my Pre and have no difficulties.
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smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Palm Pre Plus outgoing email server for Time Warner (Road Runner)

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