Palm profile contacts, calendar etc lost

My Palm Pre (running WebOS 1.4.5) recently became faulty. O2 replaced it with a refurbished Pre.
I'd forgotten my password for my Palm profile, so I was sent an email with a link to reset the password, which I did.
When entering my new password (to use my existing Palm profile), the new Pre complained about not being able to sync my data (or words to that effect). After booting, it seemed that none of my data was present, certainly not my contacts or calendar. Nor did my Pre download the apps that I had previously installed on my old Pre.
I upgraded the firmware on the new Pre to 1.4.5 (as it was running something older than that initially, I forget exactly what). I then fid a "Full Erase", and re-entered my Palm profile details.
This time, it managed to automatically download all the apps I had previously installed. However, still none of my contacts (other than those on my SIM) or calendar are present.
After all that, my question: Can I recover my contacts and calendar information?
Thanks,
Philip.
Post relates to: Pre p100ueu (O2)

Oh dear. Yes, the Palm Profile is supposed to be backed up once every 24 hours or so. It should have stored all your contacts and made them available on your replacement phone. I wish I could help you, but I don't know of any way you can get access to the data stored on your Palm Profile. Really, HP/Palm should give all users access to their Palm Profile data, it's ridiculous that it's otherwise.

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