PALM TREO 800 W - Connection with PC

I have Palm Treo 800 W and I synced Contacts with my PC 2 days back using ActiveSync but now I'm not able to connect with the same PC. It is charging Power but ActiveSync is not opening as I connected. If I open it manually, it shows NOT CONNECTED and my phone is also showing "X" in Phone to PC icon. What could be the problem? Can someone help me out?
Post relates to: Treo 800w (Sprint)

Ok, disconnect the device from your pc. Open activesync on your computer, go to file > delete partnership and agree to deleting the partnership. you should be able to do something similar on the device. Off the top of my head, on your 800w go to Start > Programs > Activesync > Menu (lower right hand corner) > Options > Delete. I do believe but there is a way to delete the partnership on your device.
Once that is done, reconnect and you should hopefully get a pocket pc setup wizard. Let me know what happens. I've gotta run I will be back in a little while.
-Pat
Post relates to: Treo 800w (Sprint)

Similar Messages

Palm Treo 800 & Outlook email problem

I recently bought a Palm Treo 800. This is my first "smart phone" and it's making me feel pretty dumb. I have spent hours (on the phone with Sprint) trying to get my email set up to work. I use Outlook on my laptop and would like to be able to sync my phone to it to pull contacts, calendar, etc. and then be able to send and recieve email from my phone. However, when I sync the phone with my computer I can no longer send or recieve email wirelessly - I can only sync with the USB cable. So at this point my options are: I can set the email on the phone up to send and recieve email but not using my Outlook information or I can set up the Outlook information on the phone but not be able to send and recieve email. I am just over looking something or just too dumb for a "smart phone".
Post relates to: Treo 800w (Sprint)

nathanr wrote:
My company has an exchange server but I do not get my email directly of the web or server. I use Outlook on my computer to pull the emails off of the server. What I want is the Outlook on my computer and the Outlook on my phone to have the same information and to be able to recieve emails wirelessly.
I assume your Outlook is set up to work with an Exchange mailbox, and not just download and delete from the server. Typically you can tell from Outlook's Navigation Pane: your Exchange server folders are under Mailbox-Username, while your local storage foldes are named Personal Folders (until you rename them something more useful ).
Company policy permitting, you can wirelessly work with all the important stuff in your Exchange mailbox, including your mail folders, the main Contacts folder, and the main Calendar folder. This does not include contacts you stored in a Personal Folders (PST) file, or in a legacy Personal Address Book (PAB). In order to gain a unified view, you would need to migrate those into your Exchange mailbox.
So that's the first question: is everything you want to access in your Exchange Mailbox?
If so, you can delete your ActiveSync connection to Outlook and set up an Exchange ActiveSync (over-the-air) connection to your Exchange Server. The settings for this are the same as for Outlook Web Access.
Does that make sense?
Post relates to: Treo 800w (Sprint)

Sprint Palm Treo 755p Network Connection Inconsistent

I've had a Sprint Palm Treo 755p for almost 2 years now, and multiple times a week during this time the connectivity ceases and I have to power down the phone connection and restart it to make a call. This is the 3rd device Sprint has replaced for me and I'm finished talking with them. They acknowledge that this is a chronic problem with this device and don't have a solution to recommend. It is updated. I use the default applications, with only text readers as the extra 3rd party applications. My fidelity to the Palm product is waining thin since it seems that this problem is unresolvable.
Question: Is it too much to expect that the phone will work consistently when in a strong network area? I've seen other users' posts about this but have yet to find a solution. Any help will be appreciated.
(The phone will show bars/connectivity status when it won't dial out nor receive calls. I'm not in non-network areas when this occurs.)
Thank you!
Post relates to: Treo 755p (Sprint)

Hi.. Welcome to the Palm forums. If you have had 3 device replacements and the same problem repeats itself, unable to connect to the sprint network, what is the common factor here? As you stated in the subject "Sprint Palm Treo 755p Network Connection Inconsistent". It is highly unlikely that this is a hardware issue for your 755p. The one consistent factor is the Sprint network and your provisioning on that network which has all the settings and information that allows your account to connect to it. What needs to happen here is you need to talk to Sprint, have them totally remove your provisioning setup on their network and then rebuild it from scratch. All your 755p does is receive what it is given by the network and it connects with the instructions in that provisioning.
The only other possibility, did you have a older device before th 755p? If so and you synced to the same user name its possible some internal settings got synced into the 755 that are causing problems due to compatibility issues. When you have done a hard reset did you sync immediately? If so you need to sync to backup data then hard reset, go to (for palm desktop 4.?) c:\program files\palm (or palmone)\your user name folder and right click on the backup folder and rename it backupold. (if palm desktop 6.2) Go to c:\my documents\palm os desktop\user name folder and rename backup folder. Befor you do sync use the device for awhile to test and see if the same problem happens. If not then sync. You will not have any of the stored settings or 3rd party sw, they will have to be installed manually. Once you sync do not install any of the 3rd party sw for atlease a day and test. If no problems go to that backupold folder and find the .prc file and double click on it to put it in the installer and sync. Only install one at a time and test till you sure all is fine before reinstalling another and continue to test till you find a file that may be causing problems.
Message Edited by rhaw on 05-06-2009 09:36 AM

Palm Treo no longer syncs with Outlook 2007 calendar

Foolishly I upgarded to Office 2010 not realising that my Palm won't sync with Outlook 2010. I reverted back to Office 2007 but now my Treo won't sync with the calendar. All else appears okay. I get the following message:
This handheld is associated with a differentprofile. To synchronize with that profile, close Outlook and synchronize again. To use this device with current Outlook profile, open the Hotsync custom dialogue and change the conduit settings to use this Outlook profile. See the Oultlook conduit help for details.
The conduit settings only allow me to change which over-writes which - computer or Treo. When I chnage to get the computer to over-write (as this is where my up-to-date info is, the same message appears. I going to get an iPhone soon if I can't get help. This is crazy.
Someone out there help...please.
Post relates to: Treo 680 (Unlocked GSM)

If I understand correctly, then the old Outlook 2003 is no longer available to you. If that's the case, then all of your information should have been taken from your local outlook 2003 and put into the new outlook 2007 exchange. The only way you can sync with exchange is by using EAS. You will need the server address, domain name, and the username/password you use to log into outlook. I expect you may not have some of this information, which is where your IT department will be able to fill in the blanks. You won't need to use the Treo for email, but now that outlook 2003 is gone, that isn't an option for your contacts/calendar/notes anymore. When setting up the EAS on your device, it will ask what you want to sync, and you can select/deselect the options you prefer.
Hope this clarifies things a little bit.

Palm treo 680 Problems with hotmail account

I have a palm treo 680, have Problems with hotmail account, dont have configuration in versamail and when enter with the browser dont open documents, photos or videos. Thanks
Post relates to: Treo 680 (Unlocked GSM)

IIRC, Hotmail is like Yahoo's free email - you have to pay for POP access.
If you aren't paying for a premium version of HotMail, it won't work correctly with VersaMail.
WyreNut
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Palm bluetooth keyboard (3245ww) compatible with samsung impression?

Hi, anyone know if the bluetooth keyboard works with a samsung impression? The user guide says there is a compatibility list online but I couldn't find it.
TIA!
Post relates to: Centro (AT&T)

This Palm BT keyboard requires a driver to be installed on the device you are pairing to. Palm only supplies drivers for Palm devices. The compatibility list only shows Palm Branded PDSs and smartphones. You would have to obtain a driver for the Samsung OS to talk to the keyboard. If the Samsung Impression is running Windows Mobile 6.0 / 6.1 ( I think Samsung is using their own OS) you might be able to use the driver for the Palm Treo 800 or Treo Pro

Any way to get video out from your Treo 800???

I have video files on my treo 800. I can view them on my treo 800. Is there any way to "pipe" the video output through the usb port and wirelessly to something else so I can take my treo 800 to a customer presentation and play a video for them on a larger screen????
Post relates to: Treo 800w (Sprint)

I guess I'm not sure I understand this answer. I'm looking for a way to connect a cable to the usb port on the Treo 800 and connect on the other end to audio/video jacks. Or send the video out wirelessly. I want to be able to send the video to a larger screen TV or a lcd projector for presentations. I am looking for both the hardware solution and if necessary the software piece of the solution????????
Post relates to: Treo 800w (Sprint)

Windows Mobile 6 for Palm Treo 700wx (Verizon)

I'm sorry if this is similar to other posts, but I didn't find any I was looking for specifically.
Up until Christmas Eve I had a Palm Treo 700wx from Verizon with WM5 on it update 1.22. On Christmas Eve my phone pretty much became useless. Verizon tech support could not resolve the problem so they sent me to a Verizon store to get a replacement. This phone now has WM6 (I use this term loosely I'll explain later) update 1.24.
Ok, so great WM6 I think. Need to learn new stuff some things are in different places and some stuff is just plain different and new GREAT!!! Then while surfing the web to get myself knowledgeable in the ways of WM6 I start finding myself to become very very disappointed. I find that most of the joys of WM6 are missing. Yeah great I think where are they. I see talk of a Task Manager that actually looks like the Windows XP Task Manager (I can't find this on my phone). I hear talk of these neat things called plug-ins (anyone know where they are?)... I hear this thing about My Desktop ummm is that supposed to have replaced the Today Screen, because I can't find that on my phone. It seems to me that Palm has rolled out a bastardized version of WM5/WM6 and labeled it as WM6 this is quite disappointing.
Can anyone tell me how to get on my phone what is seen is this video link: http://video.msn.com/video.aspx?mkt=en-us&vid=44589ab6-7674-4730-8fb0-ea730631fd77 this is supposed to be a video from Microsoft highlighting the features of WM6 with Microsoft engineers doing the highlighting. But I can't find half of this stuff on my Palm phone.
Post relates to: Treo 700wx (Verizon)

Hello slvrmoontiger and welcome to the Palm forums.
The guys in the video are talking about Windows Mobile 6.1. Your Treo 700wx now has Windows Mobile 6.0, the same as the Treo 750. The featutes of Windows Mobile 6.1 are not available in the 6.0 Professional release.
Alan G
Post relates to: Treo 755p (Sprint)

HotSync connection issue with Palm Treo 800w Sprint work around Solved !!!

I just switched from my Treo Palm Treo 755p to the The Palm Treo 800w. For the life of me I couldn't figure out why though everything was connected via USB. The Microsoft ActiveSync would work once or twice then nothing . Though I knew it was connected the charge wouldn't work either.
Here is my work around and it never fails.
If you see the Red light or Green light on your phone while connected Via the USB that means you are connected you can sync and charge.
If you don't see the red/green light on or see the phone in My computer > Mobile devices.
Plug your phone in via the USB. While it's plugged in take the battery out . Then put the battery back in. You know you are good when you see the red light or green light turn on. Red light means charging Green light means its fully charged.
I have connected every time using the take out the battery method and my Treo 800w charges / Microsoft syncs the works!!
Hope this helps I tried everything before I figured this out.
Post relates to: Treo 800w (Sprint)

Did you install the 800W update that is available on the support page under downloads? There is a download for the charging issue and the USB connection issue.
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/SRVS/NUA/launchTab.asp?t=home&fn=treo&mn=800w&cn=sprint
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
Post relates to: Palm i705

Cannot send email with Palm Treo Pro

Hi,
We have a Palm Treo Pro that was previously configured to sync with exchange 2003 and at the same time also had an IMAP email account setup for another email address. We have since removed the Exchange email account and only have the IMAP account configured. Since removing the exchange account we can no longer send email from the phone, but can receive fine. The error we get when trying to send is listed below.
"The message(s) could not be sent. Check that you have network coverage and that you account information is correct then try sending again"
The connection is fine because we can receive email and browse fine. The account information is also correct. We are using the SMTP server settings for the phones provider and that requires no authentication. I have also tried a different SMTP server with the appropriate user credentials but still get that message.
I have contacted the phone provider (Telstra) but they were no use.
We did have to load on a self signed certificate to get the exchange email working and I dont know whether this is causing any issues.
If anyone has any ideas it would be greatly appreciated

Maybe this will help. If you monitor the "More Like This" box, other threads appear. Opening them usually displays other threads.
http://https://discussions.apple.com/message/19122030#19122030
http://https://discussions.apple.com/message/18048618#18048618

Need help Please. Which play nice with macs? Palm Treo's Or Tmobile MDA?

Hi all, I post on here from time to time, but hardly anyone ever answers my questions. Here's my dilema. I bought a Tmobile MDA over the weekend that runs microsoft windows mobile 5.0. And while playing with it have noticed some things about it that i think are'nt that good. For example, I like the fact that its a windows os, but think that it's flawed. I have done quite a bit of research but don't think that it's active sync software is even compatible with mac osx. so have'nt even tried to mess with it. now i'm still in the 14 day window and am thinking about returning it. but here's the thing....
I know that tmobile has EDGE, and it's considerably slower than verizon or sprints EVDO. (since i've researched it i know that edge is around the 70-170KBPS range when EVDO has 300-700KBPS) And tonight i was messing with this tmobile MDA and finally got it to work to connect to the net with it using bluetooth and it's "modem" ability to connect it to the web. But it S U C K S! i went to and did a bandwith test and i was only getting like 12.1-27.1kbps download (after running 2 tests) dude, it feels slower than dialup!
so with that bullet against it, comes the compatible part. I can't sycn this thing with my mac for NOTHING! do any of you out there have a palm treo? (either verizon, sprint, or att.... carrier X?) How does it sync with your mac? is it hard? any extra software i need to get/buy? have any of you used it to connect to the net? and if so, how's the speed? And here's an even bettter question... How long did it take to config it to work using the phone as a modem? Did you use bluetooth? or serial link? was it easy to config? Where did you find the instructions?
I know these are a lot of questions, but this is a large investment for me. I mean this thing ain't cheap and it does'nt really play nice. I don't mind paying a little extra, for some peace of mind, and knowing that it won't crash often and will work with my mac. Anyone out there got any other suggestions? I would really appreciate it. I would like your opinion on which one is the easiest to use that plays nice with a mac, and has a interface that's almost as nice. Thank you so much for your time. I will be following this post closely and comment you all back for your replys
Mac Book Pro 1.83 GHZ 512 Ram Mac OS X (10.4.5)

It really is a toss up cause Ive owned two Treo's and Ive read extensive reviews on Windows mobile devices and it seems to me like they're pretty similar in the way of hardware and software(minus the fact of using different operating systems). So I think the determining factor really ought to be more focused on how much you're willing to pay, and the level of support you get for each device. I recently got rid of my Treo 650 due to an interesting touchscreen problem and got a windows mobile device(should come tomorrow)
in the way of syncing with a mac:
The Treo is extremely simple to set up and use with a Mac(keep in mind Im not talking about the 700w/wx)in every aspect. Palm provides OSx compatible software(though its almost impossible to get rid of after installation). However, in my experience, Palm does not really do a good job in the customer service department. While they have a rather extensive support page for each device(some of the info is outdated), that's pretty much all you get unless you don't mind spending hrs scouring various forums. Talking to customer service is a joke. Like I said I had a problem with the touchscreen and the best the rep could give me was "try a hard reset" and "send it in for repair".
I have yet to experience what windows mobile will be like. At the very least with syncing, theres syncing software made by people who had OSx in mind(ie: Missing Sync or Pocketmac) who will probably be able to help out a lot more in this area and possible also be able to help out with the other issues you mentioned.
a good place to check out would be howardforums.com, you'll probably get better answers there.

Help, hotsync palm treo 755p to my laptop with windows vista 64 bit.

I am computer unsavy and could use some help. I have a palm treo 755p that previously synced with my old dell laptop. That computer broke, and I got a new HP with windows vista 64 bit. Previously, the dell was running windows xp. I have bought some new software, which I have downloaded to my laptop, and am trying to sync my palm to the new computer so that I can download the program to the computer. However, after installing the Palm Hotsync Manager and other software, and when I trying to sync, the computer does not seem to recognized my palm, and times out after a while stating "the connection between your handheld computer and the desktop could not be established. Please check your setup and try again.
Post relates to: Treo 755p (Sprint)

Palm OS devices will only sync to 64bit through Bluetooth. We have a stickie concerning this. It's the third topic down under windows hotsync. Does your computer have Bluetooth?
Post relates to: None
Message Edited by legendeld on 11-19-2008 07:36 AM

Trouble synching Palm Treo 755p with outlook 2003

I got a new Treo (replacement for bad one) and swiched to a Vista 64 bit windows so I had to set up bluetooth commumication for synching (usb doesn't work with Vista 64 bit) . When I synch it does so with the Palm desktop and I do not see any selection options to pick Outlook in the Hotsync manager (v 7.0.2). I already set up the Bluetooth connection to go to outlook but nothing changed when I synch'd...still went to palm desktop calander and contacts etc. Nothing happening in Outllok. I know I've got to do it with Palm software but dont seem to be able to find the option to synch with outlook.
Appreciate assistance. This is frustrating and every day that goes by I have more and more stuff on computer that is not on my Palm handset. Thanks.
Post relates to: Treo 650 (Sprint)

Try throwing the software switch!
Start Button/All Programs/Palm/PIM Conduit Sync/Sync with Outlook.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Pairing my Palm Treo Pro with my car

I keep trying to pair my treo with my car (bluetooth) and it asks for a code - I have no code so press next - it then says I can't connect incorrect code, but my car system then gives me a code that I enter in - and it says I cannot connect, incorrect code!
I had this problem with my last Treo and then soemone else paired it for me as they had a code from an engineer which allows you then to enter the car code - does anyone know the code? I have tried 0000 and 1234 and 9999 - any suggestions?
Post relates to: Treo Pro T850U (Unlocked)

benglish60 wrote:
I guess you and I are the only ones with the Palm treo Pro as I cannot find any other info on it.
Actually, I have the slightly older Treo 800w, but the mail programs are similar. The problem with this board is the launch of the Pre has flooded the forums with posts about webOS...
benglish60 wrote:
I have two options on setting up Email. One as outlook on the Palm or as a POP.
If I setup as Outlook, it will go to my COMPUTER only if I hot sync it.
Setup as a Pop, it gets my EMail on a regular schedule.
In the Outlook setup mode,as I said it ONLY downloaded what I had on my Computer in outlook.
Do you know of a way to have it actually get real time mail via the outlook settings vice a pop3?
As far as I know, Windows Mobile doesn't offer that. I think you will need two accounts set up. One will be sync'd with Outlook for Contacts, Calendar, and Tasks (Email would be optional here). The other would be a standard POP3 account to retrieve and send email in real time. Unfortunately, the Sent Items on that account will not be sync'd to Outlook
benglish60 wrote:
Also What Good does the Wifi do? I have my working and it it connected, but I do not see it doing anything.
as I have a very very weak Sprint Signal in the house, even getting my Email is hard, but If there were someway to use the Wifi to connect to the internet, that would be fine.
You can use the Wireless/Connection Manager to turn different radios (CDMA, wi-fi) on and off. If you tap the connection icon at the top of the home screen, you can access it from there. You might need to turn off your cellular data connection in order to take advantage of wi-fi, but you might want to check the user guide, as it might be the other way around.

Palm 680 Issue - "Connecting with the deskop using Cradle" msg

I have a curious problem with my 680 Smartphone. When not connected to the cable it is continously and spontaneously attempting to connect with the desktop. Is this some sort of HW short or malfunction? The phone is unusable. Everytime I clear the msg it goes back into synch mode.
Even stranger, if I connect the cable from my PC to the phone, it will become usable again. I can clear it out of synch mode and use all the features of the phone.
Has anyone ever experienced this? I have done all the suggested troubleshooting on the support site.
Post relates to: Treo 680 (AT&T)

Hello GlennPalm1000, Welcome to the Palm Support Community.
This issue seems to appear when the bottom Hotsync connector gets wet or otherwise contaminated. You might try cleaning it with isopropyl alcohol or contact cleaner from an electronics store.
Any chance the phone got wet?
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

PALM TREO 800 W - Connection with PC

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