Palm Tungsten E2, Unable to Hard reset

I have pushed the power switch and then the reset button on the back. The manual states that the logo should appear and then push the up position on the 5 way tab on the front when it asks if you want to erase the data.
This does not happen on my palm. The logo appears then it moves to a screen asking fo my password. which is my initial problem as my palm will not recognize my password. I am just trying to get into the palm so I can re-sync from my computer back to the Palm. Help is needed.
Duane
Post relates to: Tungsten E2

dulce3lche wrote:
I'm having problems preforming any type of reset on my centro, i have tried a few things including deleting apps. the problem started when i tried deleting email. the system rebooted it self and i tried to get back in to email throught the email button it would reset it self.
Any suggestion?
Sounds like something is scrambled on your phone. A Hard Reset seems to be in your near future... This will erase your phone, and all the data on it, and then will install all the programs that came on it when brand new.
How to Hard Reset a Palm Centro.
Go to http://kb.palm.com and enter the number 45050 into the "Solution ID" box.
WyreNut
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Similar Messages

Palm TX - Won't even hard reset

My Palm T/X will soft reset, but not hard reset. It keeps going to the password screen. When I try to enter the password, it jumps to the Owners screen and that's it - it's stuck.
Needless to say, it won't Hotsync either.
Any ideas on how to at least get it to hard reset?
Thanks for any info.
Connie
Post relates to: Palm TX

Connie, I know you've tried, but just for the heck of it, let's review how to Hard Reset:
To perform a Hard Reset:
While pressing and holding the Power button down, tap and release the Reset button in back and continue to hold the Power button down. When the grey Palm logo appears, you can release the Power button.
You should now see the warning page in about 5 languages. Press the UP direction on the 5-way pad to complete the task. Your Palm will reset itself several times as it re-installs the original programs and erases all your previous data.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
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If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Iphone 4 frozen, unable to hard reset

Background: Maybe a week or two ago my iphone froze, but I was able to fix that with a hard reset.
This past week my 'sleep'/'start' button stopped working suddenly. Apple store was unable to do anything. But since the only issue was turning it off, I decided not to replace it. I have switched the time to go into lock mode from 5 min to 1 min.
So....
Today I am using my phone, and it had been idle for 1 min so it locked, and i hit the home button to unlock it, slid the little bar, and then it froze. I tried pressing buttons or clicking on things. I tried plugging it into the wall. No luck. I tried the hard reset (holding power and home), but as I suspected, it did nothing because the power button no longer works.
Is there a way to fix this? If I let the battery drain and then plug it back in, will that fix the problem? It froze at 4:48pm, and it's now 5:08. It also was at 23% when it froze. Of course there's no way of telling how long it will take to drain the battery, right? Because the only thing going on is the screen being backlit/bright.
So will letting the battery drain work? How long could that possibly take? Is there something they could do at the Apple store if I went there?
I think I have the latest operating system (updated in november when my phone crashed completely and i lost everything). I was using the web browser at the time. And I think my available space was around 30mb. Had maybe at least 5 apps running.

Try the different method of hard reset here and also watch the video of resetting the phone can be helpful. http://www.itjungles.com/iphone-tips/iphone-4-how-to-hard-reset-on-iphone. I would think you have to charge the phone for a little bit of power before you could start to use it.

Unable to Hard Reset Lumia 800 - Phone Won't Turn ...

My phone won't get past the Nokia image when starting up. I have tried a soft and hard reset without luck.
For a hard reset, instruction say that I should start with the phone off but whenever I turn it off, it starts back up again! Maybe this is what prevents me from doing a hard reset?
Any suggestions please? Volume down, power and camera buttons all held down, etc. but no combination seems to reset it for me.
Thanks

The only time the phone should restart on its won when you turn it off is if it is the charger was plugged in and the phone charging. Sound to me like a possible hardware issue. Perhaps the best thing to do would be to get it checked out at your local Nokia Care Point.

Palm Treo Pro freezes after hard reset

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Similar issue - History:
Began experiencing device.exe crash about 1-2 minutes after soft reset [after installing old 3.x beta of Skype app]. Also could not turn on BT or Wifi after installation completed or after soft resets. Both symptoms continued after uninstalling both the Skype app and the fenec browser.
Executed full sync of device and performed a hard reset. I have performed several hard resets to see if that would work and no luck.
The hang is occuring roughly half-way through eboot(?) load of WinMo image from flash (screen with out-of focus lights and progress bar).
Note that I did not purchase a SIM card with the Treo - so slot is empty. I also installed a 16GB transflash that was working A-OK - have removed it until I can get device to boot again.
My experience with developing CE (5/6) images with Platform Builder tells me I may have a corrupted ROM image (or worse - faulty flash block/hardware). Is there a way to obtain and reflash the treo pro (850UEU unlocked ROM image to make sure this isn't a HW issue (without going to third(?)-party images/flashing utilities)?
I purchased the unit recently as an open-box from TigerDirect - several of the qwerty keypad buttons do not work (including power button and wifi button) - shouldn't be interfering with this stage of boot, though...
Any help you can provide in solving this issue would be greatly appreciated.
Thanks!

Unable to hard reset N80 *#7370#

After a software update to 5.0719.0.2 have had some issues with operations. I am unable to hard restart the phone with the *#7379# code. It asks for the lock code and I tried the 1111 and nothing happens other entries it returns code error. Any suggestions?

Rather try the good old *, 3 and green phone. Hold these keys down whie the phone is off, then power it up keeping them in until the Nokia logo plays.
Voila
iPhone 5 32GB
MacBook Pro Retina 15" Mac OS X Mountain Lion 10.8.4

Palm TX Won't Keep User Account ID After Hard Reset

I downloaded some malware and it froze my TX. I had to do a hard reset and when I went to resynch everything I got a dialog box that said that my handheld didn't have a user account ID and I got the choice of selecting an existing one or creating a new one. So I selected "existing" and it went through a very long process of reinstalling everything. So then I had another item to install, and instead of just installing that item, I got the same dialog box and EVERYTHING reinstalled.
Since then I've tried everything I could think of, changing the ID, creating a new ID, and still I get the same dialog box and no matter which option I choose I have to put up with it reinstalling EVERYTHING.
Plus software that is ID-dependent won't work since it's looking for the ID that is hooked to the unlock (Acid Spider, for example)
This is getting tedious and I need help!
Post relates to: Palm TX

You may need to hard reset your device and rename your backup folder. Go to http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887 and follow the directions to do a hard reset. Next before you hotsync your data back over you will need to rename your backup folder, to do that go here;
XP
C:\program files\palm or palm one\[hotsync username]\ and rename your backup
folder to backup.old
Vista
Start-->documents\Palm OS Desktop\[hotsync username]\ and rename your backup
folder to backup.old
Then hotsync to your current hotsync name and all your contacts, calendar,
tasks, and memos will come back over.
Show file extensions for XP or Vista
XP
If you can not view file extensions on your PC I would like you to open a
folder go to Tools-->Folder Options--> View (tab) and under show hidden
files and folders uncheck hide file extensions for known file types.
Vista
Open control Panel go to Folder Options--> View (tab) and under show hidden
files and folders uncheck hide file extensions for known file types.
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/wps/portal/kb/na/tungsten/tx/unlocked/home/page_en.html
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

Tungsten t5 hard reset w/ out power button?

My tungsten t5 palm was purchased used a few days ago. There was no problems when I purchased it, but somehow my elite-super-uber computer recognized it as a "threat" and destroyed some very important programs/files that I know absoluty NOTHING about. Anyways, now using my touch screen is a chore, and it takes a very forceful tap to access the menus, which is followed by a very very long lag. Is there ANY way to reset this to factory defaults without using the power button? my power button was broken when i bought it

Welcome to the Palm Support Community,fonzzz!
Do NOT apply too much pressure on the touch screen...
It may damage the digitizer!!!
To hard reset your Palm without your Power Button,
download and run this PRC :
http://www.palmpowerups.com/file/HardReset.prc
It even has a 10 second delay in case you accidentally
activate it...
And to reset your Palm T5 to it's factory defaults,read on:
Zero Out Reset
Tungsten T5
Treo 650 only
A zero out reset will return a device to its factory-fresh state. When done correctly, it completely rewrites your device's internal memory with zeros and ones, ensuring that any data is expunged. It should be used only if you want all information completely obliterated (example: you're selling your handheld, or you're sending it in for repair, and want to protect your privacy).
Tungsten E2 note: a hard reset (above) produces the same results as a zero out reset - completely rewrites data on internal memory. No need to perform the steps below.
Warning: A zero out reset will erase everything on your device. All your data will be removed, and formats, preferences and other settings are restored to their factory default settings. Don't perform a zero out reset unless you want to eradicate everyting.
HotSync note: Some third-party applications change the way your device backs up data. Other third-party applications do not back up data. If you have third-party software on your device, please contact the developer to learn what components are backed up during a HotSync operation, and if HotSync conduits are altered. Any data not backed up will be lost.
Method One (Tungsten T5 only)
This method works only with a Tungsten T5. It does not work with a Treo 650; for Treo 650, use Method Two, below.
If you've set a password on your device, any hard reset will automatically become a zero out reset. With this method, you'll enter a password and then perform a hard reset.
On your handheld, launch the Prefs application. Under General, select Security.
If the Password box says "Unassigned," tap the box and create a password for your handheld.
With the password set, perform a hard reset.
You may see a screen that says "Reformatting in progress. This may take several minutes." This screen will remain for several minutes (up to 10 minutes). Don't do anything while this is happening.
If you did this reset correctly, the screen go blank after several minutes, and you will not be able to turn on your handheld. The charging LED will not light up. Any other activity — such as the Palm OS logo and then the Applications launcher appearing — means the reset was performed incorrectly; try again.
Your device will appear "dead." To wake up your handheld, perform a soft reset.
If you want your device to remain in factory state, stop here. If you want to restore data to your device, follow the steps for recovering your data after a hard reset (a zero out reset is a special type of hard reset).
Method Two (Tungsten T5; Treo 650)
Read through these instructions before attempting the reset. We made this method of zero out reset extremely awkward to perform, so that it would not happen by accident. You may need the help of a dextrous friend if you find it too difficult to do by yourself.
Connect your device to its HotSync cable or cradle. The HotSync cable does not need to be connected to your PC, and it does not need to be connected to power.
Press and hold the Power button and UP on the 5-way navigator.
While continuing to hold Power and UP, press and hold the HotSync button on the HotSync cable or cradle. As you press HotSync, make sure your other finger doesn't slide to LEFT or RIGHT on the 5-way navigator; it needs to be exactly on UP during the entire process. Although you are pressing the HotSync button, a HotSync operation should not begin.
While continuing to hold Power, UP and HotSync, press and release the RESET button on the back panel of your device (where's the reset hole?). This is very difficult to do with only one person; you may wish to hold the stylus in your mouth and use your hands to press Power, UP and HotSync.
Release Power, UP and HotSync.
If you did this reset correctly, the screen of your device will go blank, and you will not be able to turn it on. The charging LED will not light up, even if it's connected to power. It will appear to be "dead." Aany other activity — such as the Palm OS logo or a rainbow-colored Boot Log screen appearing — means the reset was performed incorrectly; try again.
Your device will appear "dead" for several minutes (up to 10 minutes). During this time, your device's internal memory is being reformatted. If your device doesn't appear "dead" for several minutes with the screen completely blank, the zero out reset was performed incorrectly; try again.
After several minutes, your device will "wake up" and the Palm and Palm Powered logos will appear as if you had performed a hard reset. Eventually, you'll be taken to a series of screens to calibrate the touchscreen and set date & time.
If you want your handheld to remain in factory state, stop here. If you want to restore data to your device, follow the steps for recovering your data after a hard reset (a zero out reset is a special type of hard reset).
Good luck for your reset,and enjoy you Palm!

Problem after a hard reset

I recently had a ecard problem (can recall what number) with my palm so I did a hard reset and now it wont pas from the part were it asks to tap the center of the target. What can I do. Thank you for your help. Sincerely Jose Roberto Castaneda
Post relates to: Tungsten E2

You can try this process to see if there is any debris that is stuck under the screen edge.
Take a business card or folded piece of paper. Stick it in the gap between the edge of the screen and the case. Move around the perimeter of the screen and see if you can get out any debris.
If that doesn't work, the digitizer on the device is probably defective and needs replaced.
You can contact Palm for repair or find replacement parts at pdaparts.com or usedpdaparts.com
Post relates to: Palm i705

Did hard reset, now cannot load pictures and TX will not see Card

I did a hard reset to clear get back to factory settings and give it to my husband when I got a new pda. But it lost a lot of its 'factory' programs. I can't get any photos/video on it, music and the card reader isn't working either. I'm not sure where to even begin. I changed the name back to mine and did a sync so that all my information went back on it by copying all of my back-up info from my back-up file (I'm now on Snow Leopard) to an old machine running Tiger and did a sync there, which should have restored it to the state it was in before the hard reset... all of the files were there... but still no photos or card. It acts like it sees the card, but it says there is 0 space available and it is a 1g card that is empty.
Post relates to: Palm TX
This question was solved.
View Solution.

I resolved the issue. I re-installed the card reader. It would then 'see' the card, but still wouldn't let me write anything to it... Though the card was showing by the amount of data available that data was actually going onto the card, the palm still wasn't seeing it. I did not think to take the card out of the Palm when I did the hard reset and somehow the SD Card got corrupted or the partitions messed up. I could not reformat the card while in the Palm since the Palm was not able to recognize it at all. I took it out, used Disk Utilities and wiped the SD card, put it back in the Palm and was them able to reformat the card. It has worked fine after that.

Hard Reset Not working on Palm Tungsten E

I have Palm Tungsten E. S.No. OOV3V5n4h511.
There is a problem with hotsync of Documents to go and error message is coming. I tried several times. When I tried hard reset it is not working and only soft reset is occuring.
Please assist to overcome and reset my palm computer.
Ramamurty
Post relates to: Tungsten E

Are you sure you are doing it correcly?
A hard reset is performed by holding down the power button while sticking something thin (paper clip) into the back reset hole of your device. Keep your hand on the power button while you release the paper clip from the reset hole. The screen will now say "Palm Powered." Take your hand off the power button. You will now see a screen in 5 languages prompting you to erase all data from the palm. The screen will say "erase all data? Yes - up, no - down" and you need to click on the up arrow (silver button on the 5 way navigator on the bottom of the palm). This will erase all the info from your device.

Palm Desktop Crash - unable to sync with handheld PalmOne Tungsten E2

Hello, this may have been addressed before, but I am not sure. A couple weeks ago I was in Palm Desktop when it just froze. Once I got out of it, I found that about 99% of my calendar datebook had been lost. I have tried to sync it again with my handheld Tungsten E2 to try to reinstall my info from handheld to desktop - but it just gets stuck on syncing the datebook. I had a computer geek look at it and he was unable to help me. I guess I could live without my former appointments and re-enter my future ones, but I can't sync anymore, it keeps hanging up at datebook. Any suggestions? I really appreciate your thoughts.....BTW I have a MAC with Vista installed through Bootcamp.
Laurel
Post relates to: Tungsten E2

Hi,
Basically, the sync will stuck at Datebook when there are some corrupted Calender events on Palm device.
We have 2 options to fix this issue.
1) Hard Reset.
2) Use DbScan application to remove the corrupted calender events on Palm.
As many wouldn't like to do the hard reset as sometimes all the Calender events would be on Palm.
Hence, I suggest DbScan.
It's easy to fix the issue.
First we have to set the DateBook to Do Nothing in the HotSync Manager window.
To get to the HotSync Manager window follow the below steps:
Right click on the HotSync Manager in the Windows System Tray(on the lower right corner of your computer) and click on Settings.
This will open the HotSync Manager window.
And then click on Applications.
Make sure you select the correct sync user name in the HotSync Manager window at the top center.
Double click on Datebook.
check the box "Do Nothing"
And click on OK and Done button.
Now install the dbScan software from the below link.
http://www.palmgear.com/index.cfm?fuseaction=software.showsoftware&PartnerREF=&siteid=1&prodID=2351
Download the software with Guest user name.
Double click the dbScan.prc file it will goes to Install Tool.
Peform the sync.
This will install DBScan application on Palm.
Then, follow the below steps on your Palm device.
1.Tap on Dbscan application on the device.
If you see any message saying, it's an older version and you need to install a new version. Please ignore the message and go to next step.
2. Choose the option other.
3.Press the menu button on the device.
4.From the options menu choose "Remove all the deleted records"
5.Now choose the option "Palm source".
6.From the options menu again choose "Remove all the deleted records"
7.Now choose the option "Palm one".
8. From the options menu choose "Calender DB Blob check".
9.Tap on "Yes to all"
10. Try performing HotSync now.
This will fix the Datebook sync issue.

Touchscreen calibration issues on palm tx after hard reset

my palm tx touchscreen stopped working.so i did hard reset and deletted all data.now when it reboots, i see the screen with the bullseye target and stylus.i am unable to calibrate the screen with stylus.if i keep touching the screen with my finger,the target would move to the other corner and it keeps on doing this, and i can not get past this screen.IS THERE ANY FIX FOR THIS PROBLEM.PLEASE POST
THANKS
Post relates to: Palm TX

Hello and welcome to the Forums.
Unfortunately if you have truly done the hard reset as stated and the issue persists, the only thing left at this point is to setup a repair or replace of the device.
To discuss repair options you can contact us at 866-935-7256 to see what the options are. Also you can go to DirectFix.com and they have replacement parts and do repairs as well.
Hope this helps.

Hard reset problem and error message (sys 0505) (0, 841) Palm T/X

I've read the various posts covering the error message and I believe I downloaded an incompatible program using the Addit site. While attempting to do a hard reset (following the user guide) I am unable to reach the screen showing the reset options. I receive the error message (sys 0505) (0, 841) in a box in front of the preferences screen after the palm resets (soft). There is a Software icon that was placed on my opening page on the Palm, which when pressed shows the same error message. Any suggestions on how to remove the program or reset the Palm T/X would be helpful.Thanks.
Post relates to: Palm TX

The error is caused by the installation of MyPalm, MyTreo, or MyHand on your device. These were designed for phones.
Delete any of the ones mentioned and the problem should go away.
Your timing may be a bit off when trying to do the Hard Reset.
To perform a Hard Reset: (Palm Knowledgebase article #887)
While pressing and holding the Power button down, tap and release the Reset button in back and continue to hold the Power button down. When the grey Palm logo appears, you can release the Power button.
You should now see the warning page in about 5 languages. Press the UP direction on the 5-way pad to complete the task. Your Palm will reset itself several times as it re-installs the original programs and erases all your previous data.
WyreNut
Post relates to: Centro (AT&T)
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Alternate Hard Reset for Tungsten E2?

I have a Tungsten E2 that has an inoperable On/Off switch. I turn it on by pressing one of the front buttons, like the calendar or notes buttons.
I need to perform a hard reset, but the Palm website says I need to hold the On/Off switch while pressing the Reset button in back. Is there another way to perform a hard reset?
This question was solved.
View Solution.

Yes there is GLM!
Go to palmpowerups.com and download the program named "Hard Reset".
Install it and run it, and BANG! Hard Reset.
http://www.palmpowerups.com/file/HardReset.prc
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Palm Tungsten E2, Unable to Hard reset

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