Palm tx running hotsync mgr 5.4.8 will not sync with desktop running hotsync 7.0.2 (windows Vista )

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What version of Vista?  32bit or 64bit?  If 64bit, as mentioned in the thread I referred you to, USB sync is not possible.
Are you trying to sync via Wifi or USB cable?  Do you have a HotSync account name for the data on the computer? 
When you did a Hard Reset, did you choose the HotSync account name you created on Palm Desktop?
The numbers you are referring to do not have any relation.  One is a version of Palm software on the device, the other is the version of the HotSync Manager software included with Palm Desktop 6.2.2. 
The firmware on the TX does not need to be upgraded.  The problem lies elsewhere.
WyreNut
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    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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