Palm Tx Turns Off when I HotSync

I have been running Version 6.1 and HotSync w/o any problems. Today, for the first time, when I tried to HotSync, the handheld turned off and then reloaded automatically. I tried again and the same thing happened. I restarted my computer, tried to HotSync and, again, the same thing happened. I then tried to upgrade to Version 6.2. One of the final steps is performing a HotSync. When I tried to do this, once again the handheld turned off and reloaded again. What's a fellow to do?
Post relates to: Palm Vx

Hi, please tell us what version of Windows your computer is running. Also, what is "Version 6.1" that you are referring to...Palm Desktop? I'm not famliar with that.
Palm Desktop 6.2.2 is the newest version, but it is primarily intended for users with Windows Vista computers, and by itself it is incompatible with older Palm devices such as your Vx. If you are using a Vista desktop (32 bit only...won't work with 64 bit), and Palm Desktop 6.2.2 you will also need a free utility available from www.pimlicosoftware.com called PalmHotsyncSetup.
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

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