Palm TX - Won't even hard reset

My Palm T/X will soft reset, but not hard reset. It keeps going to the password screen. When I try to enter the password, it jumps to the Owners screen and that's it - it's stuck.
Needless to say, it won't Hotsync either.
Any ideas on how to at least get it to hard reset?
Thanks for any info.
Connie
Post relates to: Palm TX

Connie, I know you've tried, but just for the heck of it, let's review how to Hard Reset:
To perform a Hard Reset:
While pressing and holding the Power button down, tap and release the Reset button in back and continue to hold the Power button down. When the grey Palm logo appears, you can release the Power button.
You should now see the warning page in about 5 languages. Press the UP direction on the 5-way pad to complete the task. Your Palm will reset itself several times as it re-installs the original programs and erases all your previous data.
WyreNut
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To hard reboot your iPhone 3GS hold both the sleep/wake and the home button at the same time and it should shut down, wait a few seconds before shutting it back on. Also you can hook your iPhone up to itunes and under the iPhone screen select restore to bring the phone back to a clean state. That may help in cutting down on how much it freezes, but make sure you back it up before you do do this if you wish. That way you can restore your old data.
Hope that helps. ^_^

Palm Tungsten E2, Unable to Hard reset

I have pushed the power switch and then the reset button on the back. The manual states that the logo should appear and then push the up position on the 5 way tab on the front when it asks if you want to erase the data.
This does not happen on my palm. The logo appears then it moves to a screen asking fo my password. which is my initial problem as my palm will not recognize my password. I am just trying to get into the palm so I can re-sync from my computer back to the Palm. Help is needed.
Duane
Post relates to: Tungsten E2

dulce3lche wrote:
I'm having problems preforming any type of reset on my centro, i have tried a few things including deleting apps. the problem started when i tried deleting email. the system rebooted it self and i tried to get back in to email throught the email button it would reset it self.
Any suggestion?
Sounds like something is scrambled on your phone. A Hard Reset seems to be in your near future... This will erase your phone, and all the data on it, and then will install all the programs that came on it when brand new.
How to Hard Reset a Palm Centro.
Go to http://kb.palm.com and enter the number 45050 into the "Solution ID" box.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Palm Treo Pro freezes after hard reset

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Similar issue - History:
Began experiencing device.exe crash about 1-2 minutes after soft reset [after installing old 3.x beta of Skype app]. Also could not turn on BT or Wifi after installation completed or after soft resets. Both symptoms continued after uninstalling both the Skype app and the fenec browser.
Executed full sync of device and performed a hard reset. I have performed several hard resets to see if that would work and no luck.
The hang is occuring roughly half-way through eboot(?) load of WinMo image from flash (screen with out-of focus lights and progress bar).
Note that I did not purchase a SIM card with the Treo - so slot is empty. I also installed a 16GB transflash that was working A-OK - have removed it until I can get device to boot again.
My experience with developing CE (5/6) images with Platform Builder tells me I may have a corrupted ROM image (or worse - faulty flash block/hardware). Is there a way to obtain and reflash the treo pro (850UEU unlocked ROM image to make sure this isn't a HW issue (without going to third(?)-party images/flashing utilities)?
I purchased the unit recently as an open-box from TigerDirect - several of the qwerty keypad buttons do not work (including power button and wifi button) - shouldn't be interfering with this stage of boot, though...
Any help you can provide in solving this issue would be greatly appreciated.
Thanks!

My phone wont even hard reset

My phone stopped charging randomly and apparently it doesn't have enough battery power to even turn on....i know it's not broken because it keeps turning on every once in a while but quickly turns off for lack of battery power. Even the hard boots and all that shuts off almost instantaneously. Please help me

Can you plug it into a wall charger for four hours or so with the phone turned off? After that time see if it will reboot with enough battery life to boot up properly.

I am not able to restore my iPhone 5s and not able to update software to ios8 also please help me I have tried everything not even hard reset is working

Hello my iPhone 5s is not able to restore it from settings also and from iTunes also and I'm not able to update to ios8 also pls help me someone I wnt to update it and restore it when I restore it's shows update to ios8 when I do that it will start download and after few time it got error and stops there pls suggest me something

Hey alkarim2008,
If you are having an issue with being unable to update or restore your iPhone, I would suggest that you troubleshoot using the steps in this article -
Resolve iOS update and restore errors in iTunes - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L

Palm TX Won't Keep User Account ID After Hard Reset

I downloaded some malware and it froze my TX. I had to do a hard reset and when I went to resynch everything I got a dialog box that said that my handheld didn't have a user account ID and I got the choice of selecting an existing one or creating a new one. So I selected "existing" and it went through a very long process of reinstalling everything. So then I had another item to install, and instead of just installing that item, I got the same dialog box and EVERYTHING reinstalled.
Since then I've tried everything I could think of, changing the ID, creating a new ID, and still I get the same dialog box and no matter which option I choose I have to put up with it reinstalling EVERYTHING.
Plus software that is ID-dependent won't work since it's looking for the ID that is hooked to the unlock (Acid Spider, for example)
This is getting tedious and I need help!
Post relates to: Palm TX

You may need to hard reset your device and rename your backup folder. Go to http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887 and follow the directions to do a hard reset. Next before you hotsync your data back over you will need to rename your backup folder, to do that go here;
XP
C:\program files\palm or palm one\[hotsync username]\ and rename your backup
folder to backup.old
Vista
Start-->documents\Palm OS Desktop\[hotsync username]\ and rename your backup
folder to backup.old
Then hotsync to your current hotsync name and all your contacts, calendar,
tasks, and memos will come back over.
Show file extensions for XP or Vista
XP
If you can not view file extensions on your PC I would like you to open a
folder go to Tools-->Folder Options--> View (tab) and under show hidden
files and folders uncheck hide file extensions for known file types.
Vista
Open control Panel go to Folder Options--> View (tab) and under show hidden
files and folders uncheck hide file extensions for known file types.
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/wps/portal/kb/na/tungsten/tx/unlocked/home/page_en.html
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

Did hard reset, now cannot load pictures and TX will not see Card

I did a hard reset to clear get back to factory settings and give it to my husband when I got a new pda. But it lost a lot of its 'factory' programs. I can't get any photos/video on it, music and the card reader isn't working either. I'm not sure where to even begin. I changed the name back to mine and did a sync so that all my information went back on it by copying all of my back-up info from my back-up file (I'm now on Snow Leopard) to an old machine running Tiger and did a sync there, which should have restored it to the state it was in before the hard reset... all of the files were there... but still no photos or card. It acts like it sees the card, but it says there is 0 space available and it is a 1g card that is empty.
Post relates to: Palm TX
This question was solved.
View Solution.

I resolved the issue. I re-installed the card reader. It would then 'see' the card, but still wouldn't let me write anything to it... Though the card was showing by the amount of data available that data was actually going onto the card, the palm still wasn't seeing it. I did not think to take the card out of the Palm when I did the hard reset and somehow the SD Card got corrupted or the partitions messed up. I could not reformat the card while in the Palm since the Palm was not able to recognize it at all. I took it out, used Disk Utilities and wiped the SD card, put it back in the Palm and was them able to reformat the card. It has worked fine after that.

Problem after a hard reset

I recently had a ecard problem (can recall what number) with my palm so I did a hard reset and now it wont pas from the part were it asks to tap the center of the target. What can I do. Thank you for your help. Sincerely Jose Roberto Castaneda
Post relates to: Tungsten E2

You can try this process to see if there is any debris that is stuck under the screen edge.
Take a business card or folded piece of paper. Stick it in the gap between the edge of the screen and the case. Move around the perimeter of the screen and see if you can get out any debris.
If that doesn't work, the digitizer on the device is probably defective and needs replaced.
You can contact Palm for repair or find replacement parts at pdaparts.com or usedpdaparts.com
Post relates to: Palm i705

My Palm TX won't preform a HotSync without crashing

I recently went a couple of week without HotSyncing and then finally did yesterday. After finishing the HotSync my TX crashed and was stuck in a reset loop. I first performed a warm reset which pulled it out of the loop until it shut off and when I brought it back up it was in a loop again. So I preformed a Hard reset and HotSynced to get my data back on the TX, this once again through it into the same loop. So I thought it might be something on my pc so I backed up my data and used my cd to remove and reinstall Palm Desktop and repeated the Hard reset. But this didn't fix it, same problem on HotSync. As of now I hav a working wiped TX with no way to get my old data on it. Is there some way to get my calandar, contact, and memo data back on it with HotSyncing, like maybe thought the SD card.
Post relates to: Palm TX

When you delete Palm Desktop, it does not delete user data unless you manually Delete the folder tree.
You need to find the directory and rename the /Backup section of it to anything else - "/BackupOLD" works just fine (no quotes).
This will give you your PIM data back, but it will not install any of the programs causing the problem.
The directory (on a windows machine) looks like this:
C:/Program Files/Palm/ Hotsync user name truncated /Backup.
In short:
- hard reset
- locate backup folder under palm desktop folder tree
- rename to backup_old
- sync, select old id. This will bring back PIMs (Calendar, Contacts, Tasks and Memos) but no settings nor programs
- reinstall applications one by one AFTER making sure they are compatible with the target device.
WyreNut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Iphone 4 won't turn on, even when I try to hard reset.

I have two 8gb Iphone 4s. They are probably close to 2 years old, if that.
Yesterday my wife's 4 shuts down out of nowhere and does not come back on. I have tried everything I know of to get it back on. Turning it back on the normal way with the hold button process, and doing a hard reset. It doesn't respond at all. The phone had more than 50% battery before it shut down, and I have been charging it all day afterwards. No response. I even tried plugging it into my pc itunes.
My iphone 4 is doing the same thing for the past month. It shuts down when i have it in pocket and not paying attention to it. The regular method of turning it on and off again does not work. I actually have to hard reset to get it back on. It's done this twice to me so far.
*** is going on with these devices? Are they built in a way to degrade and stop functioning after so long? Both of our phones are in super excellent condition. Clean with no marks on them. They are even still using IOS7 (iphone 4 won't handle 8)

Hi ppself,
Based on the information you have provided, it appears your iPhones need to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
iPhone Repair and Service - Apple Support
http://www.apple.com/support/iphone/repair/
Thanks for using Apple Support Communities.
Best,
Brett L

Palm TX replacement unit has white screen issues even after hard reset

I hope somebody can help me find a solution.
   I was a happy Palm OS user since the early days of Palm III. After a Palm III and a V, had a Sony Clie that lasted a long time, but finally pooped out, went to a Z22 and broke the screen, then almost but not quite a year ago (in warranty, supposedly), purchased a Palm TX. Worked great for a while but ended up with a unit I couldn't turn on or off because the power switch had died. Worked around that by keeping the sync cord in and powering on by pushing the button and then canceling. Finally sent it in for in-warranty repair. Got back a new-to-me unit.
   This worked fine for almost a month, then it started (with no new software or usage patterns) to have blank screen issues. To solve this I have tried many things. Soft resets, hard resets, leaving it to fully run out its battery for weeks at a time. Nothing works; it continues to go blank on me. In addition, the sound is strange and screechy when it beeps (e.g. accepting time zone after reset). I bought the TX in the US when I was home for a visit last July, but am living in the Netherlands currently.
   I contacted the Palm repair center in the UK that replaced my original unit; they said would pass on word of my troubles to Palm and Palm should contact me, otherwise to e-mail them.  They haven't. I can't find an e-mail address for to explain all of this to anyone with any power to help me. I have tried to use the Palm support website to solve this problem, but neither the original serial number or the serial number of the replacement unit I have now is showing up as eligible for warranty repair.  I have tried to call the US Palm support number (http://kb.palm.com/wps/portal/kb/common/article/47005_en.html#howservice), but I get "calling is temporarily unavailable." When I click "here" when asked "If you wish to query the warranty status of your handheld, or would prefer to arrange a repair through our Technical Support service, click here" (https://www.euroservice.palm.com/repair_entry/NLD/EE) I end up on a page that says simply "Please Enter the Source Url." I am hesitant to supply credit card information for an issue that, if it can't be covered under warranty (which I think it should be, since I'm still within the original 12 month warranty period), I may well abandon.
    I am very frustrated in trying to get this fixed. I am disappointed in the dwindling support for a PDA (that is not a phone) with Palm OS. Since I am living (though not comfortably or well) without my calendar, address book, alarm, reader, dbs, cookbook, checklist, etc., I am seriously considering leaving the Palm OS. My preference is to get this fixed, and my idea nearly a year ago was to ride the Palm OS until it disappeared completely (subsumed into phones anyway), but my problems have discouraged me to the point that I am wondering if this is my end.
   Does anyone have a suggestion?
Post relates to: Palm TX
This question was solved.
View Solution.

Thanks for your help!
I don't know how to tell for certain if this is a US or a UK device, but it looks identical to the one I bought in a store in Seattle, and the first five and the last two num/letters of the serial number are identical.  I do know that when I sent it in originally for the power button failure, that the Palm repair center understood that it was a Palm purchased in the States.  Their description of the goods received is "Palm TX , US and ML" so it seems apparent that they knew it was a US device and rather than refusing to repair it, they had me send it to them. And when my repair was returned, the repair details list "unit exchange" and type of unit is again listed as Palm TX US & ML.
Well, regardless, I appreciate your pointing me in the right directions to someone who can help me.
Ironically, I am no longer having the same issues with the Palm.  The latest round of letting the power run out after a hard reset and sit for a few weeks seems to have "fixed" it.  At least, I have been trying to break it (by using it) without success.  Recharged it, synced it, checked and sent mail with it, used all the programs I used to, and I haven't had a white screen in the past few days. Hope my luck continues, but I don't trust it.  All hail frequent syncing.
Thanks again.

How to change the batteries on a palm m125 without having to do a hard reset

Some palm m125's are defective meaning that when one changes the AAA batteries one is presented with a no way out question on whether yes to hard reset or no to not hard reset, yes it's true that what i mean by no way means that even a soft reset will NOT make it work again, hope you just did a backup right.. oh! and this will prob. only work if you have enough battery power to keep the unit on: ie: around 5% battery...
Anywhoo I have found a workaround for this bug or so that may help you, please read below on how to hopefully preserve the data on your handheld's m125 hardware without this hard reset lockup...
Note: Testing with rechargeables in (Maxxus 1100 mah) and then put in alkalines = mixed results :/, but alkalines out then new ones in should work fine..
Okay - fairly simple - Let's start:
A: Turn on the unit - yes u heard me turn the unit ON
B: Flip the unit over
C: While the unit is ON take out the top battery first and replace it as fast as you can with the newer one and make sure it is in before doing the next step...
D: now do the bottom battery...
E: turn the unit on by pressing the power button
Result: If all goes well, u'll see the palm logo and then it should show the prefs screen of which you've successfully saved all ur user data. - What it did was a soft reset.
So far with alkalines i've had nothing but success - if anyone out there owns a m125 as well and can confirm that this tip works, please post to let others know ur success or unsuccess of trying out my tip..
My Test Results Tested on Factory State unit (Hard Reset Unit ):
Alkalines -> Alkalines = 99% (if done correctly) = Pretty Safe*
Alkalines -> Rechargeables = 50% (if done correctly) = Warning/Caution
Rechargeables -> Alkalines = Not Consistant enough to measure (if done correctly) = Very Risky
*If ur unit stills asks on Alka to Alka then Just maybe a software program is now causing it to ask for a hard reset as I'm still testing this.
If method One does not work out, I've also tried the following with success esp. on Rechargeables -> Alkalines, but this will requre more work and a more steady hand...
A: Turn the unit ON
B: Press and hold DOWN button
C: While holding the Down button, take out the TOP battery first and replace it, DO NOT let go of the down button on the handheld
D: Now replace the BOTTOM battery
E: Let go of the Down Button
F: Press the on button
If all goes well you will see the palm logo meaning that it just did a soft reset, but ur data should still be intact, With method 2 I was able to get a more success rate. , But I am still testing on when the unit is fully loaded, etc.. as these tests were done on a hard reset unit. You can also try holding the up button instead of the bottom one for a method 3. Again anyone out there with success or unsuccess stories - please tell as i'd like to hear your expierence with my findings here.
Message Edited by nowshining on 10-14-2008 05:14 PM

Hi
Im using fireworks to put it all together visually and mechanically
and then I'd like to export it to dreamweaver
This is a bad idea, and will only create problems further down the line. For the correct way to do this see -
http://www.adobe.com/devnet/dreamweaver/articles/dw_fw_css_pt1.html there are 3 parts to this tutorial series.
As for the effect you wish, (no full page load) this is known as ajax and if you are new and using dreamweaver then the spry framework is probably the easiest to learn, see http://www.webmonkey.com/2010/02/build_ajax_components_with_spry/, your dreamweaver documentation also contains a description of how to use Spry, the full Spry documentation and examples are available at - http://labs.adobe.com/technologies/spry/home.html.
PZ

My ipod is displying apple logo and wont start up, hard reset leaves it the same, disc mode works but iTunes doesnt "see" it even if the computer does.

"My ipod is displaying apple logo and wont start up, hard reset leaves it the same, disc mode works but iTunes doesn't "see" it even if the computer does."
It worked two days ago fine, for two years, until I installed this newest iTunes update, then for one day it kept on freezing and going to apple logo screen mode, then today it only goes to that screen and wont start up at all.
I've tried the hold down two buttons hard reset, that doesn't help. I've tried disc mode... but iTunes doesn't "see" it even if the computer does.
This is a pristine ipod, never exposed to adverse conditions, never dropped, never wet, and it worked perfectly two days ago.
Can I factory reset it somehow? (considering itunes can't "see" it)
[Ipod classic 160gb less than two years old.]

Looks like I might have found the solution on a youtube comment:
R.O:
"Plug into you laptop first, whichever set up you use that has iTunes, i know it won't read it, don't even open iTunes as of yet. Do the typical reboot "Menu +Center button at the same time" and hold it, DONT LET IT GO like we were told, when the apple pops up.. KEEP HOLDING IT it will make a new ding sound I've never heard before. and since its hooked to you laptop already an error message pops up and says apple will need to download something to repair your iPod. I when u see that that when i let reboot buttons go. hit ok on the laptop something downloads for like 20 seconds then the iTunes icon hops around when you open it it has a screen with an iPod classic on it and says "Software version blah blah, iTunes will check for an update on such n such date" AND FINALLY there's a "Restore" button. click that and you will be back to square one with your iPod. Renaming , adding all the music on it, but it will work again, finally. "
I had to do it twice, because my mac froze the first time, but its recognized it now and is downloading the software as we speak...
Now I've clicked the restore button and it's restoring... I'll post again if its a success, otherwise assume failure.

HotSync Loop Even After Hard Reset

My Treo755p decidedly to randomly go into a HotSync loop (even though I never set-up the HotSync to my laptop). I did a hard-restart, lost all the data, and restarted and it still does the HotSync Loop....Am I just screwed...Of course, I just landed in The Virgin Islands and don't have any of the HotSync software or connector...This is my fourth treo..why do i even bother anymore? Any suggestions?
Post relates to: Treo 755p (Sprint)

Hello and thank you for using the Palm Help Forums!
Try a warm reset and if that doesn't work perform another hard reset. When performing a hard reset be sure to say "Yes" to erase all data. For further information and instructions on resets please visit kb.palm.com and look up article number 887 in the solution I.D search field.
I hope this resolves your issue.
-Pat

Palm TX - Won't even hard reset

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