Palm TX won't turn on

My Palm TX just stopped working. No button or reset will make anything happen, regardless of whether it is plugged in or not.
It was working fine this morning. Then it started getting "jumpy" meaning that the screen appeared to be jumping up or down a pixel or two at a time. Still readable and usable, but strange. Then it totally stopped working and will not turn on.
Any ideas or suggestions? Repair sources? Replacement alternatives?
Thanks.
Post relates to: Palm TX

Have you tried the resets after you charged it overnight? Once you recharge the battery, you should be able to get it to turn on. Try a soft reset (stick stylus into back reset hole) while it is plugged into the wall charger.

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I just received a hand-me-down Palm TX from my daughter. She passes her Palm PDAs on to me since I am on Social Security and can't afford a new one. The battery was dead since it had not been used for some time. Plugged it in and charged it for about a half hour then played with it for a few minutes to make sure it was in working order. Put it back in its cradle and noticed a short time later that it was cycling thru: black screen (3 sec.), Palm logo and advancing black bar across bottom of screen (~5 sec.), grey screen with Palm Powered logo (35 sec.), then back to black and that xcycle kept up until the battery ran down again. I tried a soft reset multiple times then several hard resets. The power button will not turn it off nor do any of the application buttons work. I'm getting really discouraged with the Palm product. I now have in my possession a Palm V, Palm Tungsten T3, all their chargers and cables and none of them work. They came to me in working order but didn't for long. Please help if you can.
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Post relates to: Palm TX
Message Edited by LindaLou on 08-08-2009 04:09 PM

Hello LindaLou, I've owned many Palm devices and never has any of them failed on me! From the IIIc on, I just handed them down also but in working order.
BIGJOA is right about doing a Hard Reset:
To perform a Hard Reset: (Palm Knowledgebase article #887)
While pressing and holding the Power button down, tap and release the Reset button in back and continue to hold the Power button down. When the grey Palm logo appears, you can release the Power button.
You should now see the warning page in about 5 languages. Press the UP direction on the 5-way pad to complete the task. Your Palm will reset itself several times as it re-installs the original programs and erases all your previous data.
WyreNut
I am a Volunteer here, not employed by HP.
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If my post has helped you, click the Kudos Thumbs up!
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Do you have any 3rd party apps. installed on the device?
If not, then you need to try a hard reset to get the device back to factory condition. The hard reset will erase all data and 3rd party apps. on the device.
Click on the following link to the kb.palm.com webpage for the article regarding reset procedures.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887
Click on the following link for the support page for your device on the kb.palm.com webpage.
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Posted in the wrong area! The Z22 is a PalmOS device, not webOS.
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

If none of those resolve the issue. The only other option you could do is repair return order. You can contact at Support PDA 866-935-7256 for US only, Canada Support 866-219-7445.

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Have you tried another battery? Go to the Sprint store and see if they have a battery to try and see if your's may be defective.
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This question was solved.
View Solution.

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Show file extensions for XP or Vista
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Vista
Open control Panel go to Folder Options--> View (tab) and under show hidden
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KB Article link:
Click on the following link to the kb.palm.com webpage for the article regarding
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=
Message Edited by Terabyte on 08-05-2009 10:37 AM

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