Palm Zire Hotsync problems

Old Zire on a Vista O/S computer. While upgrading the old Palm software, I lost all data on the desktop. When Hotsynching my handheld to the new (ACCESS) software, all failed. So I uninstalled the new (ACCESS) software and reinstalled the old Zire software from the CD I have. It took quite a while and then sent me error messages that data, contacts, etc. had not transferred. Checking the desktop afterwards confirmed it. Nothing there. No help from Palm. Anyone have an idea how to resolve this?
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Aw shucks! <WyreNut blushes>
If you feel like throwing me a kudo (click on the yellow star in the solution post) be my guest!
WyreNut
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Palm TX HotSync Problems with Windows Vista (DeskTop V6.2.2 HotSync Manager V7.0.2)

I have recently had to re-install DeskTop on my Windows Vista PC and at the same time updated to V6.2.2. but the HotSync manager gets to "Synchronising Date Book" and just hangs up until I close things with Task Manager. I've tried re-booting my PC reloading the software and soft resetting my TX but so far I haven't found a solution. Can anyone help please?
Post relates to: Palm TX

When a sync hangs on a component of Palm Destop, it usually means the data is corrupted in that component. The calendar is the culprit most of the time.
Click on the following link for the program called DbFixiT. This program has a trial version that you can download and install on your Palm OS device. The trial version will scan for database corruption and then report the corruption. You can then find the records causing the problem and fix them yourself or you can purchase the program and have it automatically fix the records.
http://www.pimlicosoftware.com/dbfixit.htm
To install the program, set all conduits to "do nothing" except quick install or install if using Palm desktop 6.2.
After you install the program on the handheld, run the scan and also scan for Blobs in the calendar.
After you clean-up the database on the handheld, set the conduits in hotsync to handheld overwrites desktop and perform a hotsync.
If you need more info. regarding DBFixit, there is a PDF manual on their website.
For reference purposes, click on the following link for the support page for your device on the kb.hpwebos.com webpage.
http://kb.hpwebos.com/wps/portal/kb/na/tungsten/tx/unlocked/home/page_en.html
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Palm 3 hotsync problem

I just received a Palm 3 last night, And been trying to hotsync ever since. I tried Palm live chat that didn't help maybe someone in this forum can guide me. I have xp home editon on a dell demision.
When I try to hotsync it, it says can't communicate with my computer or modem not hooked up. I think I have to make sure my palms is reading the correct desktop port? IF correct how do I do this?
Any help will be appreciated. If my message doesn't make sense I will correct it when I get home from work. My palm came with a disk but i didnt use it i used palms download program, the disk wont load for some reason when i place it in the disk tray.
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Post relates to: Palm III
Message Edited by Redtsi on 11-04-2008 05:21 AM
This question was solved.
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Hello and welcome to the Palm forums.
Did you install the Palm Desktop program properly? You can download it from this website by clicking here for the link to download Palm Desktop for Windows. You will be prompted to select your device and operating system of your computer from the drop down list on the left.
What is the exact error message you are getting? Can you paste your hot sync log here?
Post relates to: Tungsten E2

Palm zire 71synching problem HELP!!!!

Hello, I am new to the forum so here goes. I purchased a used, but in great shape zire 71, love it, downloaded the right version to hot synch and when I tried it the previous owner put a password on it and I can't get in. I called the guy I purchased it from and he can't remember the password any suggestions around this mess??????????
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Post relates to: Zire 71

Hi, and welcome to the Palm Support Community.
You will have to perform a Hard Reset to reset everything to factory state, then start over.
This article discusses the various types of Reset for different Palm devices:
http://tinyurl.com/zlwza
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

PALM V / WINDOWS XP HOME HOTSYNC PROBLEM

Out of the blue, my Palm stopped hotsyncing with my G3 Mac (see http://forums.palm.com/t5/Macintosh-HotSync/PALM-V-MAC-OS9-2-2-HOTSYNC-PROBLEM/td-p/273892;jsessioni...) so I am trying to move everything over to my Windows XP Home machine. I downloaded the Palm Desktop V 4.1.4 and purchased a new Keyspan USA-19HS serial to USB adapter for the cradle. I have the Hotsync Manager set to Local USB and the driver said that I was connected to com 4.
I am at a total loss on what to do to get the hotsync to work and I am totally lost without my PDA.

Hi,
easiest way to verify that your XP CD has SP2 incorporated is to look at the root directory of the CD for a file named 'win51ip.sp2'.
If there, then it is SP2. If not, well...
And there is a way to make yourself a XP CD with SP2 out of your pre-SP2 XP CD by following these instructions http://www.winsupersite.com/showcase/windowsxpsp2slipstream.asp
But you have to do it on a Windows PC.
Second possibility, the XP CD you have is an upgrade version, which only installs after a check for an older Windows version.
Unfortunately you can't switch CDs during BootCamp Windows installation due to the impossibility to eject the current CD.
Apple strictly says that such upgrade XP CDs don't work with BootCamp.
Regards
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I need serious help with frozen palm zire 21 and hotsync.

Hi, My palm zire 21 is frozen! It is an older one, It froze then I reset on back and about 2days later it came back on, I don't know where my hotsync disc is to download! Then it froze again(maybe to full?) I need my info off of it, I would like to hotsync it to computer and then get another device, but can't right now. I have been online trying to figure out how to download something for it, but can't seem to figure it out! It beeps if I try to tap anything on it! If you have any suggestions let me know!AC
Post relates to: Zire 21

If the device will not function post a soft reset then a hard reset is needed. This will erase all data. There isn't anything to download that will make a non functioning Zire 21 start working.
Post relates to: None

Palm Zire Touch pad problem...also...

My touch pad (Palm Zire- old) does not respond when trying to locate in depth information...any thoughts or suggestions?
Can I transfer the information from the Palm Zire onto my desktop/laptop without much of a fuss?
Should I consider getting an updated PDA and if I did would it be easy to transfer from the old one to the new device? Costs of the new device?
Thanks for any and all advice-
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Post relates to: Zire

If you can get a business card or a folded piece of paper and take it around the edge of the touchscreen just under the case of the device. See if your touchscreen response then. As for the information moving from one PC to another you should be able to hotsync and just need to hotsync your data. If you cannot hotsync then you can export the data from one PC and import it into another.
As for getting a new device if the business card does not work then you might want to get a new one. The transfer is easy just sync to the same username that your data is in. As for prices, we no longer sell them but you can try amazon.com and see if they still have devices new there. Other than that eBay might be the next step.

Problems with syncing Palm Zire 31

I am trying to use iSync to sync my address book and iCal calendar with my Palm Zire 31. The sync seems to go fine, but when I look at my contacts on my Palm, the contacts are not synced. Anyone have any advice? Thanks in advance.

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Palm Zire 71 Reset\Data Loss PROBLEM!!

I bought a Palm Zire 71 (From a yard sale) When I open and close the Camera it will turn off and back on, and it resets itself eraceing all my data, Then the PALM logo will appare, and I will need to redo the clock.
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Rob
Post relates to: Zire 71

Given the age of the Zire 71, it would not surprise me that the battery is on its last legs.
There are threads over at Brighthand.com back when the Zire 71 was a relatively new device (4-5 years ago) discussing the ribbon cable. You might find an answer over in that discussion forum.
Reasonably priced repairs can be had at usedpdaparts.com.
Post relates to: Palm TX

Hot sync says Palm Zire has successfully synced but no data (using Windows 7 32 bit)

We have a Win XP desktop on which an older version of Palm Desktop has been working for years and been able to sync with my Palm Zire and my husband's Palm Z22. Now that we have to decomission Win XP desktop have installed Palm Desktop by Access v6.2.2 and Hotsync v7.0.2 on Win 7 32bit laptop.
My husband has a Palm Z22 and has had no problems setting up user and syncing using Palm Desktop by Access when using Windows 7. However, although the Palm Desktop has correctly indentified by device as a Zire and hotsync via cable says it completes successfully no data appears on the Desktop. In reverse, when I add a new contact on Palm Desktop and sync it does not appear on the handheld.
Have tried downloading and installing driver from:
http://aceeca.com/support/sales-support/downloads/product/drivers-32-bit-usb-windows-driver-for-palm...
However, when I followed the instructions provided with teh 64 bit download my laptop said I already had most up to date driver!
Please help as I rely on my Zire and need it to back up successfully.

Hello, and Welcome to the HP Support Community!
The Aceeca drivers are ONLY for 64-bit Operating Systems. Since yours is 32-bit, it's not needed.
Try right-clicking on the shortcut for Palm Desktop, then choose "Run as Administrator". See if the data appears.
Another suggestion would be to turn off "UAC" or User Access Control. Control Panel/Users/Turn off UAC.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

WINDOWS 8 DID NOT SUPPORT MY PALM ZIRE 72 PROGRAM. LOST ALL DATA.

My new windows 8 computer does not support my Palm Zire 72 software. I had my handheld charged, but unplugged and lost all my data since there was no backup. I have my old hard drive with most of the backup on it. Is there any way I can get this data back. It was YEARS of contacts that I lost. Thanks for your help.

vhk,
Win 8 does support Palm desktop software for Zire 72.
I have been using it for 3 months with no problems.
If you have 64bit Win 8 you need to download and install the Aceeca driver to HotSync.
http://h30434.www3.hp.com/t5/Palm-OS-WinMo-Hardware-and-Software/64-Bit-Windows7-8-8-1-USB-drivers-f...
I have my Windows UAC (User account Control) set to Never Notify.
I set the Palm Desktop/ Properties/Compatibility to Run this program as administrator
I use the same PD software (4.14e) on Vista, Win 7, and Win 8 ( I HotSync my Zire 72 on all 3 PCs weekly)
When you install the PD software skip check the internet for updates step.
If you can find your Palm desktop user folder on the old hard drive you might be able to copy it and paste it into the palmOne folder when you have Palm Desktop installed on the Win 8 PC.
User folder path for PD 4.1for XP & Vista is: Computer (C drive)/Program Files/ palmOne/User ID (same as Zire 72 last Hotsync)
User folder path for PD 4.1for Win 7 & 8 is: Computer (C drive)/Program Files (x86)/ palmOne/User ID (same as Zire 72 last Hotsync)
If you had a long user ID on the Zire 72 it will be shortened to 5 or 6 characters in the palmOne folder.
http://h30434.www3.hp.com/t5/Palm-OS-WinMo-Hardware-and-Software/How-to-copy-Palm-Desktop-data-to-a-...

ICal events being deleted when syncing with Palm Zire 21

I have been syncing my Palm Zire 21 with iCal successfully for over a year with few problems. A few weeks ago I noticed that almost, but not all of the events on both the Palm device and iCal more than three months old were gone. Then, a few weeks later, I noticed that the events suddenly were all back in the iCal application, but not on the Palm device.
But this week, I used HotSync (as usual) to sync iCal and the Palm device, and the events were gone again. Now I am wondering what on Earth I am doing to cause this. I have read the articles about setting up to sync. I double-checked to be sure I have been syncing the way that is outlined in the instructions in the help articles.
I must have missed something vital. I have been backing up my iCal to my .Mac account using Backup. I am thinking that I can restore the iCal events using my last backup. Can I? And how do I keep this from happening again?
MacBook Pro Mac OS X (10.4.10) "OS10.4.10" "iSync 2.4" "iCal 2.0.5" "Hotsync 3.1"

Found the issue for me. The events are not deleted, but filtered in the standard calendar view. The iPhone shows everything as it should. Outlook 2003 has all the events to as seen when going to categories view.
It seems that once events pass on the iPhone and then a sync via iTunes to Outlook 2003 the "All Day Event" field is removed from the calendar entry.
Creating another Day/Week/Month View in outlook 2003 that has a filter to only include calendar entries where the "All Day Event" field "does not exist" will allow viewing the "hidden" past events.
Hopefully this will be fixed VERY SOON.

ISync/Palm Zire 21 question

Please forgive me if this has been answered. I searched the board and don't see my question answered.
Palm Zire 21: for the first 3 days, everything was fine except everytime I did an iSync, I had to reset the Palm (change the date, fix the time, etc.). I do not use, and hope I don't need to use, the Palm Desktop software.
I have Hot Sync 3.2 (Enabled) and iSync 2.3 (Palm Sync Enabled).
In an attempt to fix this/start from scratch, I got the following message: "In order for iSync to work properly with your Palm OS device, the following HotSync conduits need to be disabled.
Address
Calendar
Contacts
Datebook
etc.
After hitting "OK", those conduits no longer show up in the HotSync>Conduit Settings window (they are all in the Disabled Conduits folder now)
Now iCal and To Do lists sync just fine, but no addresses show up in Palm AND I have to RESET every single time.
Can you please help me understand why this would be so? What is markspace.com and do I need to get the "missing sync" there?
Thank you Thank you Thank you in advance.
iMac Mac OS X (10.4.7)
iMac Mac OS X (10.4.7)
iMac Mac OS X (10.4.7)

Something clearly isn't right. Likely several things, actually.
The contents of your active Conduits folder show no conduit conflicts. A couple of thoughts, though…
You should move the Memo, Memos, Note Pad, Photos and Voice Memo temporarily to the Disabled Conduits folder to eliminate the possibility that any of these (maybe extraneous) Palm conduits are the root of the reset problem. The result will be that your Palm memos will no longer synchronize with the Palm Desktop, but that can be restored by moving the later Memos conduit back into the active folder. If the reset problem is no longer apparent when these conduits are not active, then one issue may be resolved.
Open the HotSync Manager application on your Macintosh and check to see that the following conditions are true:
• HotSync is set to Enabled in the HotSync Controls tab, and
• USB is checked in the Connection Settings tab
What does your HotSync log—as opposed to the iSync log—say about these events?
Have you configured the synchronization parameters for your device in iSync by pressing the device icon labeled with your HotSync name to drop down a pane in which you select various contact and calendaring options? Are both Contacts and Calendars enabled?
When you say, "… the only thing that's now uploading to my Palm is my To Do list" are you sure that in fact, it is to do and not memo information that is being transfered? I ask, because with the iSync Palm Conduit, to do or task data is synchronized by it with iCal, whereas there is no provision in iSync to synchronize memos. And, if iCal task data works, one has to wonder why event data does not synchronize…

Need Driver for Palm Zire 71 Dock

I need a driver for my Palm Zire 71 dock. I do not have the orginal disk.
When I press the sorce button nothing happens.
I did download the one to transfer data from the computer to the Palm.
I have windows XP Pro W\ Service pack 2 Also I have Vista on my Laptop
Post relates to: Zire 71
Message Edited by Reflection on 10-12-2008 11:40 AM
This question was solved.
View Solution.

Thanks cygnus Ill check out the page
I downloaded "Palm Desktop 4.1.4E for Windows"
When I try to hotsync through the palm Menu the Palm gives me this message "The Connection between your handheld computer and the desktop could not be established. Please check your setup and try again" Pressing the hotsync button on the dock does nothing. My dock connects with a USB I am running both OS on different computers I am having the same problem on both, My only thoughts are:1: Bad dock (Palm will charge on the dock)2: Dock needs a different driver
I tried to add the dock manualy through Add and remove hardware, still nothing.
The USB port is fine I have used it for other hardware.
Post relates to: Zire 71
Post relates to: Zire 71

Calendar Sync, Palm Zire 31 and Mac OS 10.4.6

We just purchased several Palm Zire 31 handhelds because that model is one on Oracle's list as "certified" to work with Calendar Sync. However, I cannot seem to get it to sync properly to Oracle Calendar. Prior to installing Calendar Sync it synced to my Palm Desktop data just fine. Please point me in the right direction.
Here are all the versions and hardware:
Powerbook G4 running Mac OS 10.4.6
Palm Zire 31 running Palm OS 5.2.8
Palm Desktop software 4.2.1
Oracle Calendar Sync 9.0.4.2.10 (installed on Zire 31)
Palm HotSync Manager 3.2
Oracle Calendar (desktop software) 10.1.1.0.2.694

I don't sync a Zire 31, but I do sync a variety of Treos and Tungsten units with 10.4.x. I sync my Events and Tasks with Oracle and my Addresses with the Apple conduit.
Here are the directions I have come up with:
First, make sure you are using the latest Oracle Palm Sync (sounds like you are)
Second, make sure you have the latest iSync Palm conduit (version 3.0.2 under OS 10.4)
open the iSync application, go to the Devices menu, and choose Enable Palm Sync for this device
Click on the device name. Make sure Contacts is checked, but NOT Calendars
Quit iSync
Open Palm Desktop -> HotSync -> Conduit Settings
choose iSync Conduit and click Conduit Settings. Check the box to enable Palm Sync for device
Open MacintoshHD -> Library -> Application Support -> Palm Hotsync
move Apple into Conduits folder
move Oracle Calendar Address Conduit into Disabled Conduits folder
HotSync, and you should be good to go.

Palm Zire Hotsync problems

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