PalmTX and Treo 755p

I need help linking my Palm TX and Treo 755p phone. I have been able to create a bluetooth link but if I attempt to make a call from the TX I get the message stating that I need to update the phone driver. So I need help in finding the phone updates for the TX and or a driver update for the Treo 755p. If nothing else is there something that I'm doing wrong to link the two devices. Help, Help, Help
Post relates to: Palm TX

Just use the Treo 650 driver.
Who is your provider? My TX works fine with my Centro when I chose the above driver from the "Cingular" (AT&T) choices.
WyreNut
Post relates to: Centro (AT&T)
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Windows Vista 64 bit and Treo 755p

Hello,
I am wondering if the latest software update will allow me to sync using HotSync and a cable. When I got my 755 it said that it was not compatible with my new computer that has the 64 bit Vista. Is this going to be fixed eventually or should I just give up and sync onto another computer with XP? Thanks.
Post relates to: Treo 755p (Verizon)

Obviously this is one of the strangest anti-business responses from a for-profit company I have heard of, but I can't even get the bluetooth workaround to work because as soon as I start to install the setup, it immediately stops and says it was interrupted. This was a clean install of Windows Vista 64 Business, with no antivirus software running (or even installed yet). I downloaded the install software yesterday, even tried downloading it again to make sure. I even tried loading prior versions of it, all to no avail. They simply will not install saying they got interrupted. If there is some magic to allow this to work, my wife and I would be quite grateful. If not, hello blackberry! Palm is forcing my hand here and running off a loyal customer that has bought one of (almost) every model since the original palm pilot, lo those many years ago.
Does anyone have a solution to the "installation was interrupted" issue on Windows Vista 64 ?
Post relates to: Treo 700p (Sprint)
Message Edited by jshoffit on 08-06-2008 10:04 PM

Windows SBS 2008 and Treo 755P

Has anyone had any success getting a Treo 755P (Sprint) to sync with a mailbox on a Windows SBS 2008 server ?? The device will sync with a Windows 2003 64bit and Exchange 2007 server but will not with a SBS 2008 server. I have talked to both Sprint and Palm and they weren't much help other than to tell me it was a server issue. I am getting the following errors:
AirSAMStateMachine .c1913 4628
AirSAMStateMachine .c1913 3
Sometimes I get one error and sometimes I get the other but the 4628 is the most common. I have done a hard reset on the phone as well as tried it with multiple accounts with no success. I have iPhones, Blackberries and a Treo 855W working fine with the server, I just can't get this phone to work ... I also have a purchased cert. on the server from Verisign, but tried it both with and without SSL and neither works.
Anybody with any suggestions ??
Thanks,
Post relates to: Treo 755p (Sprint)

Oh, good. You're almost there then. Does this problem affect other handhelds too? Palm/Versamail or WinMo? If you need additional testers, I can simulate one and connect with a test account.
Is the problem still occurring after a hard reset too? Is it limited to EAS when set to "as items arrive" or does it hang no matter what time increment is chosen?
Was the Sprint Treo 755p 1.07 update already applied?
Once EAS is connected to a good Exchange server, it usually works well. For kicks, did you delete and recreate the ActiveSync virtual folder on the server? Are there any hints to the hanging/freezing in the IIS logs?
Hopefully, the real prob will turn up and let him get this working 100%
Post relates to: Centro (Sprint)
Post relates to: Centro (Sprint)

Hot Synch does not work, Treo 755p, USB, 17" Mac Pro Laptop, even with RevD installed and Allow other HotSynch applications preference check box checked

Hi,
I am a long time Palm enthusiast who is frustrated. No more Palm products for me or anyone I speak to until I solve this problem. Someone at Palm should be paying attention to their long time cusotmers. I bought Palms in 2002 and 2003.
The support literature coming with two Treo 755p that I bought was so poor that never saw the fine print that there was three months of support if I registered the devices. The registration page does not let me register. All the fields are ghosted after I put in the serial number. I bought one in June 2008 and the other in early 2008. So never registered and can get no help from Palm now it seems.
So beside that gripe below is the problem issue info.
I can't get a Verizon Treo 755p to USB cable Hot Synch with my daughters 17" Mac Pro Laptop. It is using OS 10.5x She lives in another city so I am trouble shooting this remotely.
Did - Revd Palm upgrage has been installed.
PalmDesktopMac421Revd.dmg (17MB)
http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=4518,E=0000000000255177998,K=6239,Sxi=3,case=obj(33...
Did in advanced settings on the Treo select in the Synch preferences allow other Hot Sync applications.
That process worked however on my own Treo 755p Verizon as below:
After much work, hours over several months, I got my my Treo 755p Verizon to Hot Synch with a QuickSilver desk top Mac running os 10.5x.
Did the RevD upgrade.
Did in advanced settings on the Treo select in the Synch preferences allow other Hot Sync applications. Otherwise the Wireless Synch feature prevents a Hot Synch.
Once those both were done than Hot Synch works fine, and Wireless Synch works fine and does not interfere.
The Wireless on both PDAs is scheduled to be removed on both Treos due the economy on Feb. 4th, so I would like the HotSynch to be working so her Treo is backed up.
Thanks so much to anyone who replies to help out.
Best
Post relates to: Treo 755p (Verizon)
Post relates to: Treo 755p (Verizon)
This question was solved.
View Solution.

Works now, she had created a user ID as prompted when installing the HotSynch Software, but it was not the same name of the Treo 755p. The default ID was the one she from installing the software, so it showed nothing in address or contacts, but when she switched to the Treo ID than all her stuff was there.
Post relates to: Treo 755p (Verizon)

I am having trouble with Treo 755p and Sync in my new Mercury car.

I just got a Treo 755p. I can connect and get the phone and Sync to communicate. As soon as I make a call however, the sync system hangs up after one ring. I had to replace my Treo 650p which worked well with this car. Do I have a setting wrong in my phone. Suggestions?
Post relates to: Treo 755p (Verizon)

The jquery is there to animate the marquee, so even without the JS file the div container should still be showing up right? Part of the video tutorial said to switch to "live view" to make sure one of the div containers was positioning correctly, and when I do this nothing happens. It works for the guy on the tutorial so I am not sure what I am doing differently. Since it is not working at this point I have not added the jQuery, should I just assume it is a JQuery problem and continue on? I just don't understand why it is showing up in design view but just a blank white page in live view.

I recently reformated my Xp and I have not updated my Palm Hotsync program for treo 755p from sprint for a very long time . Can someone direct me how to do an update on my PC? Thank you

null
Post relates to: Treo 755p (Sprint)

hello pmj54 and welcome to the forums.....
You can download and install the Desktop software with the Hotsync Manager from this web site.
http://kb.palm.com/wps/portal/kb/na/deviceselector/page_en.html#NA%20Phones:Treo%20755p
Let us know if we can help you come more..
Thanks,
Colapop

Palm Treo 755P and 7.02 Hotsync Causing Knip Fits . . . .

I decided to update my Palm Desktop SW from version 4.2 to the newest version 6.2 It is running on Windows XP Media Center 2005. Since I have done this (and uninstalled, reinstalled a couple times), the Palm Treo 755P hangs up at the sync of the Datebook (from Dataviz). When I unselect the Datebook conduit, it hangs up on the Address (Contacts). Also, every time Hotsync ends, I get the error that a problem has occurred and the program closes (every time). When I go back over to my other XP machine with Palm 4.2, everything works like a champ again. Can anyone explain why I am experiencing these two types of problems? Thanks in advance. BTW, if there is a thread that is solving these issues, please provide the link.
Post relates to: Treo 755p (Sprint)

It may be a corrupted install of Palm desktop. If you have all your data backed up on another PC and on the Treo, you will need to "clean" uninstall Palm desktop and re-install. I would suggest using 4.x version instead of 6.2. There have been data loss issues with 6.2. This can happen if Palm desktop is open and the PC shuts down, a Windows update happens with Palm desktop open.
During the re-install, skip the sync and finish the install. After the install is complete, change the conduits to handheld overwrites desktop and then sync.
Here are the "clean" uninstall instructions.
You should first make a copy of your data to have just in case something
happens. You can find your data files by going to C:\Program Files\Palm or
Palm One. Highlight your Palm Desktop username and right click and copy.
Then go to your PC desktop, right click on a blank spot and select paste.
If this is the first time you are installing Palm desktop and encountering a problem, skip the previous step.
For Palm desktop 6.2, look in the following location for the folders and files, my documents, PalmOS desktop. You will find the username folder in this location.
Now you want to uninstall Palm Desktop and remove everything that has to do
with Palm Desktop from your computer. Like the above folder, delete the Palm folder. Once this is done, you will need to delete some registry keys
from your PC Operating System registry.
Word of warning, going here and deleting the wrong thing can cause your PC
to not start up, crashing and deletion of programs and data. If you feel
you are unsure of yourself, see if you have a friend that can help you or a
PC technician that you can pay to help you. This will show them everything
they need to delete. To retain your current Registry settings, we need to do a backup of the Registry.
On the PC, go to start and run type "regedit" without quotes
Highlight MY COMPUTER, go to File --> export. Should pop up with a Save As
box. Current location is fine should be in My Documents or you can change to a location you will remember. In the file name box, type "Regbackup[todaysdate]" i.e. Regbackup07072008. Next, the hard part.
The easiest way to make sure your working with the correct key, highlight the key i.e. palm quick install, and press delete on your keyboard. It will ask you, are
you sure. Say yes. Do the same thing for all keys below.
If you make a mistake, stop what you are doing. And call a PC technician.
BUT do not turn off your computer.
The reg keys are as follows (Note: some of theses reg keys will not be here
but if they are delete them)
* HKEY_CURRENT_USER\Software\U.S. Robotics\Palm Quick Install
* HKEY_CURRENT_USER\Software\U.S. Robotics\PalmOne File Transfer
* HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop
* HKEY_CURRENT_USER\Software\Palm
* HKEY_CURRENT_USER\Software\Palm, Inc.
* HKEY_CURRENT_USER\Software\PalmDesktopAutorun
* HKEY_CURRENT_USER\Software\palmOne
* HKEY_CURRENT_USER\Software\PalmSource
* HKEY_LOCAL_MACHINE\Software\PalmSource or anything else that says palm
Next reboot your computer
Then reinstall your Palm desktop from the CD and do a hotsync. If it asks
you for a username, enter the name that is on your device in the upper right corner of the hotsync screen.
The best way to preserve your data is to export the data in each category in Palm Desktop to a seperate folder on your PC.
Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. Click on the link below and follow the instructions on that page for the export procedure.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28734
Make sure you select all for the range in the export window.
With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive.
Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
With this process you can always import the data back into Palm Desktop anytime you have a problem with the data in Palm Desktop or if your computer/hard drive/device crashes.
One other issue that can cause the sync to stop is data corruption. I would suggest scnning the data on the Treo to see if it is corrupted.
There may be database corruption causing the issue. Click on the following link for the program called DbFixiT. This program has a trial version that you can download and install on your Palm OS device. The trial version will scan for database corruption and then report the corruption. You can then find the records causing the problem and fix them yourself or you can purchase the program and have it automatically fix the records.
http://www.pimlicosoftware.com/dbfixit.htm
To install the program, set all conduits to "do nothing" except quick install or install if using Palm desktop 6.2.
After you install the program on the handheld, run the scan and also scan for Blobs in the calendar.
After you clean-up the database on the handheld, set the conduits in hotsync to handheld overwrites desktop and perform a hotsync.
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/wps/portal/kb/na/treo/755p/sprint/home/page_en.html
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

Treo 755P Verizon aborting HotSync for DateBk and contacts

I've have updated my Palm/Hotsync software to the v6.2 when I upgraded my computer to windows 7 64bit. I understand that i need to HotSync using Bluetooth, which i was able to achieve, however, the HotSync fails to sync my calendar (DateBk5) and my contacts. I've tried several times, reinstalled the Palm Desktop with a new downloaded version and to no avail. I sync to Microsoft Outlook and the new computer has the 2007 version. Does anyone have a solution for me to be able to sync my 755P with Outlook?
Thanks,
Dave
Post relates to: Treo 755p (Verizon)

Please follow the below steps to resolve the issue:
1. Download and install FileZ from www.Palmgear.com or
http://www.freewarepalm.com/utilities/filez.shtml .
2. After installing the software on your device, Launch FileZ and tap on [ View and Edit Files ].
3. Open the Internal folder and tap [ pmTraceDatabase ] to put a check mark beside the file.
4. Tap [ Details ].
5. Tap on the “Attrs” tab, uncheck the “Backup” attribute then tap [ Save].
6. Now go ahead and perform a HotSync
Message Edited by oldpalmtreouser on 05-14-2009 10:24 AM

Bluetooth Sync problems, Treo 755P and Vista

I recently purchased a new computer with Windows Vista. After reading the posts I realized that syncing with USB would not work, so I added bluetooth to my computer (Targus USB bluetooth adapter). When I first set it up, my 755p and my PC synced just fine, then it just stopped working. I have checked the settings and drivers and I can't figure out the problem, and I cannot get it to work again. I have tried a soft reset of my 755p. any suggestions?
Post relates to: Treo 755p (Verizon)

Hello and thank you for using the Palm Help Forums!
Are you using Vista 64 bit or Vista 32 bit?
Post relates to: Treo 800w (Sprint)

Treo 755p cannot sync with Vista and old Treo 650

Have spent 4 hours with Palm chat analyst. Have downloaded several different applications from their site at their direction. Now I cannot download my old info/cannot sync old info with new Treo and completely frustrated.
Post relates to: Treo 755p (Verizon)

you were given a service request # from chat right!! pls call voice support for help!
Post relates to: Treo 650 (Unlocked GSM)

Sync Treo 755p with Mac address book and ical

I just bought a Treo 755p Verizon. I loaded in the Palm software, but it does not sync with the mac address book. I don't want to have to re-enter 600 contacts. How can I get Palm and Mac address book to talk to each other?
Post relates to: Treo 755p (Verizon)

Well, I got some good news for you. I just synced my Treo 755p with my Macbook Pro using both the palm sync and isync. It synced both my iCal & Address book. It has to do with the conduit setting in the palm sync manager. Here's what I did...try it and let me know.
I downloaded the latest version of the Palm Desktop (although I do not use it)
Then, at the top of the page of the Palm Desktop go to "HotSync" then to "Conduit Settings"
Then highlight "iSync Conduit" by clicking on it and press the big square button at the top called "Conduit Settings"
Then check the box :enable isync for this device" Then click OK.
This did it for me....It's syncing with my ical, addressbook, etc.
Let me know if this helps!!!
Thanks for yours!!
Billy Bob
Post relates to: Treo 755p (Sprint)

Treo 755P from TELUS freezes and/or reboots when using bluetooth headset

My treo 755P has worked fine for almost a year. I recently purchased a Motorola H870 headset. Since then the phone freezes up and/or reboots several times a day. Sometimes when I am dialing and sometimes apparently randomly. I have worked with my provider, TELUS, but have no resolution. I am using the latest Palm desktop software and I have tried a hard reset on the phone. Any other ideas??
Thanks.
Jason
Post relates to: Treo 755p (Sprint)

Hi.. Welcome to the Palm forums. Lets put things in order here:
1- got 755p and worked fine for almost a year
2- purchased Motorola H870 and 755p starts freezing.
Bottom line here is that you 755p worked find until the H870 was introduced. This headset is not on Palms bluetooth compatibility list. For the list see this link: http://kb.palm.com/SRVS/nua/launchKB.asp?c=44829 .
I would recommend that you do a hard reset and do not sync or use the H870 for atleast 24hrs. If the 755p works fine that will confirm the H870 is the problem. If your still having the problem then you will need to look at a repair/replacment.

My treo 755p froze and I can't do anything. It doesn't turn off, it completey froze. What can I do, i tried to remove the battery but I cannot remove it

null
Post relates to: Treo 755p (Verizon)
This question was solved.
View Solution.

If your data is backed up I would suggest doing a hard reset. It may be possible that the Treo is stuck in a looping cycle.
Go here for the steps: http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887
Post relates to: Centro (Sprint)

Open Letter to Palm Regarding the Palm Treo 755p

Dear Palm,
As a devoted Palm user for the past 15+ years, I have been praising the versatility, convenience and user friendly Palm hardware/software to my colleagues and family for as many years. As a result many have purchased Palm products and have come to rely upon them as much as I do.
Recently I finally gave in and took the leap to consolidate my multiple media devices (laptop: email, phone: calls, Palm TX:notes,passwords,video,books,spreadsheets,contacts,calendar,etc.) into one unit with the Palm Treo 755p. I HAVE NEVER BEEN SO DISAPOINTED IN A PALM PRODUCT! After transferring all of my info from my TX to my 755p, and activating the phone itself, I began the process of setting up my VersaMail account to enable me to sync my work email through the Exchange ActiveSync program. In typical Palm fashion, it was fairly easy to set up once I had obtained the necessary info from my IT department and I was soon getting my email in the Palm of my hand (pun intended). All was well! Or so it seemed...
Shortly after getting everything set up, I contacted my Dr. to set up an appointment later this month, and, in typical fashion, I opened my Palm Desktop Manager to update my calendar with the appointment so I could sync it up with my Palm during the next HotSync. After performing the HotSync, I realized that not only did the appointment NOT transfer from the Palm Desktop, ALL of my personal contacts and calendar events had been forced into my work email account!! I immediately became alarmed because I do not want my personal life (i.e. Dr. appointments, church activities, etc.) advertised to those whom I have granted rights to work on my work email account when requested to do so. I immediately sought out help from the Palm.com help forums and found that MANY people were experiencing the same problem. I performed all of the tricks that I could find (erasing everything, reloading software, hard resets, etc.) but no luck; I could not keep my personal information (contacts & calendar) in Palm Desktop and use my VersaMail for just that - MAIL. After researching further, I found that when using either the Exchange ActiveSync setup or the GetGood program, that the user is forced to surrender all options related to how the calendar and contacts are handled - DESPITE the options built into the program that indicate otherwise. I have since removed all email synchronization accounts from my 755p and have been attempting to re-establish the ability to successfully HotSync my calendar and contact information with the Palm Desktop Manager. I am also working with my IT department to see about the possibility of establishing a POP3 account for my work email - which in my opinion is a completely inferior option; in addition to being most likely unavailable despite the fact that many in the company of 60,000 employees are now facing the same problem with their own Palm Treo devices
- I now have a phone/PDA that does not do what it was advertised to do.
- I have lost my confidence and faith in Palm (this did not come lightly; I have been attempting to work through this issue for the past two weeks in all of my spare time).
- I am still unable to successfully HotSync my contact/calendar info with the Palm Desktop Manager (despite hard reset on the phone & no associated email accounts on the phone) & it does not indicate why (it does not revert to "do nothing" in the manager as it did previously).
- I have no way to check my work email account remotely.
- Unfortunately because of schedule limitations I do not have the time to sit on the phone with Palm Tech Support, I have been completely unsuccessful in launching the technical support chat program, and I have been unable to find any type of email address where I could express my concerns in a more professional manner, rather than airing this over a worldwide forum.
Does anyone have any advice, knowledge, fixes, hacks, etc. that can help? I really don't want to lose the investment (time and financial) I made in this upgrade, and I REALLY do NOT want to move over to the dark side (Blackberry).
Most of all, and scoff/call me old fashioned all you want, I do not want to give up on Palm. I still feel that they are a good company that cares about their customers and provides (for the most part) a quality product and I would prefer to give them the brand loyalty I have for the past years, and hopefully many to come.
This is my first time using this venue to communicate with Palm, I have selected to be notified if there is a reply to this message as I prefer not to leave my personal contact information in this open forum. I am looking forward to hearing from you [Palm] to see what can be done to address my concerns.
Sincerely,
Chad B.
Post relates to: Treo 755p (Sprint)

Ridius,
Success! Wow, what an endeavor! I had already tried using the HotSync troubleshooting before I turned to the forums so as I expected, I was unable to find a resolution there. Here's what I did next:
• Before using the Registry Fix utility, I exported all of my "good" files (memos, contacts, calendar, tasks) from my TX. I then wiped everything from the Treo 755p through another hard reset.
• Downloaded the Registry Fix utility, erased all existing profiles on my computer, re-downloaded the Palm Desktop Manager v6.2.2 and installed it over all existing Palm software on the computer
• Performed an initial HotSync and then tested each feature (contacts, memos, calendar, tasks) one at a time with a HotSync in between each one. Success!
• I then went through and instead of loading the profile from my TX, I obtained the most up to date software versions of the most often used additional programs and loaded each one, one by one & performing a successful HotSync each time before moving on to the next.:
o MegaLauncher v6.44
o Agendus for Palm OS Standard Edition v12.04
o Documents To Go v8.002
o CacheMate v4.1.2
o A new-to-me program called Passwords Plus v1.006 since my old "Secret" program was obsolete and I could not find an updated version.
o MiniTones 0.1b (for Palm OS)- just found this a few days ago and it is the greatest for using MP3's on your SD card for ringers, plus its free!
o I was unable to find an updated version of Big Clock and I refrained from loading the previous versions after reading that it has been known to cause crashes on newer Palm OS. (darn! The price was right; free, and it was an excellent program too!)
So far I have been able to perform successful HotSync’s every time with only one consistent error each time (even before the additional programs were loaded):
"Backed up some files successfully to Treo 755p's Backup folder
•Duration: 7.6 seconds
•Failed to backup 1 file(s)
•PmTraceDatabase
•Protocol Error: Handheld file could not be opened. (4004)
•SYNCERR_FILE_NOT_OPEN"
Any ideas here?
I have not yet attempted to do anything with my work computer yet, it will take a while to get the IT department to update Palm Desktop Manager to v6.2.2 on the company servers and I feel this was one of many critical updates leading to the fix that ultimately resolved my problem.
All in all, this experience & working with you has renewed much of my faith in Palm – I am only hoping that I can find similar success with the one issue that started all of this (i.e. upgrade to a all-in-one device, time/financial investment, 2+ weeks of troubleshooting & wasted effort, etc.); the need to keep my personal calendar/contact info OUT of my company email/files, while at the same time having the ability to use the Exchange ActiveSync program to view my work email only. Most likely this will require a lot more finger crossing and outcry from the public. For the sake of myself, the many other users of the Palm Treo 755p within my company of 60,000 and those going through the same issue all over the world, I hope that the wait is not too long.
Most of all, I want to thank you for your assistance, kindness, and dedication to providing exceptional service to me and the thousands of others that you have helped directly & indirectly through this and other threads. Whether or not you are able to help me with resolving the last HotSync issue listed above or not, you have been nothing short of amazing and will have my continued vote of confidence in your abilities. I can only hope that those current leaders within the Palm organization will take the time to review this and so many other threads that you have participated in to see what a quality employee you are, so that your talents can be put to use in leading others to follow in your footsteps.
Sincerely,
Chad B.
Message Edited by Erevu on 02-03-2008 12:01 AM

Looking for the "good" calendar - Treo 755p

Last week my Treo started cycling through the reset screens (Access and Palm). I tried soft resets and warm resets until I couldn't stand it anymore, and finally did a hard reset, wiping everything.
I spent the next three days testing how things worked and restoring apps one at a time, finishing Monday afternoon. I needed to add a few appointment and realized they all had an alarm on them. I went to the Preferences menu, and I don't have the checkbox to cancel this feature/bug.
I chatted with someone named "Silas" on the HP Live Chat yesterday, but he didn't understand what I was asking and told me that another hard reset would fix it. I don't want to waste three more days. Is there a way to get the "right" calendar app?
Any help will be appreciated!
Post relates to: Treo 755p (Verizon)

applications>calendar>week

PalmTX and Treo 755p

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