Panagon and MGETDOC Application:open a doc, the doc goes to .zip file instead of going to the doc directly

Application: FileNet content SG (Panagon) and MGETDOC(Web application)
Issue: when open a doc, the doc goes to .zip file instead of going to the doc directly. Only this issue happens for .xlsx,docs and pptx document.
Note: On all client machine, we are using office 2007 and IE8 browser
Cause: On 16<sup>th</sup> July 2013, . Net framework 4.5 is install on all our GI-D desktop machines. There after the issue is started .
Application Background: Applications built on .net framework 1.1 and it can support up to 4.0 version on client machine to view the documents through panagon and MGETDOC application. Panagon (Filenet content services) is
not supported in .net framework 4.5 and above.
Work around: After I had troubleshooting and tested with one of our system which has .net framework 4.5, IE8 does not support with HTML5 and tested with IE9 and Chrome, documents were able to open successfully.
I had removed .Net framework 4.5 uninstalled and able to open the documents w/o any issue. And also we had give the work around as if the doc goes to zip file, they open the doc by removing the . zip extension and they can save it as .xlsx or docx file and
they can able to open file.
Please let us know if you there is a fix to export the files through framework 4.5 and do contact us if you need further details, we shall discuss on the same. Thank you for your support. Request you to email @
[email protected]/[email protected]
Candida

Presumably you're using Safari?
You can change that in Safari Preferences (at least in 5.0.3, might be different in 5.1.x)
The checkbox at the bottom will do that for you. However! I strongly advise against permitting that; there have been, and no doubt will be again, malware that uses that to bypass authentication.
Just select Desktop as the default download location so you don't have to dig for the files.

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Panagon and MGETDOC Application:open a doc, the doc goes to .zip file instead of going to the doc directly

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