Panic Error on Co-workers Computer
My coworker was installing some updates and exited in the middle, now when she starts her computer (even when trying safe mode) the apple logo pops up, the bar starts to load and this message pops up (see attached screen shot), it goes away after a few seconds and the process starts again.
She's using Yosemite on a 1 year old iMac, any ideas on what I can do to fix it?
Thank you
Pat
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.
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Mountain Lion 10.8.4-Cisco Connect-shutdowns kernel panic error-EA6500
I have:
- Mac Mountain Lion OS X 10.8.4
- EA6500 with the latests updates (firmware..) all downloaded from Linksys web
When I install Cisco Connect to setup a USB printer, the software has some kind of conflict with OS X 10.8.4 and the system has unexpected & repentine shutdowns with a restart shutdown panic error report.
If I unistall Cisco Connect the problem doesn´t happen again
After checking all available guides and software, there is no way to solve the issue. I also chat with Linksys support and they have no idea how solve it.
It is for sure a problem of Cisco Connect software compatibility with OS X 10.8.4.
Please, some solution from Linksys or a workaround with Mac terminal commands?
DON´T INSTALL CISCO CONNECT SOFTWARE TILL ISSUE SOLVED!!Cisco Connect would not work with a router using a Linksys Smart Wifi firmware. Also, VUSB is not going to work with MAC OS 10.8 yet. Hopefully Linksys would release an update that would support MAC 10.8 on VUSB.
Connecting a USB printer through the Cisco VUSB software on a Mac® computer
Connecting a USB printer through the Cisco VUSB software on a Windows-based computer -
Kernel Panic Error after waking from sleep mode
My MacBook Air (5.2) was purchased in February and has been back to the Genius Bar twice to try to identify the issue causing the kernel panic error that occurs after the computer is placed in sleep mode (running on battery or AC). GB was unable to reproduce the errors when the laptop was left overnight during it's most recent visit (4/18/13). This leads me to believe it's related to my wireless router/printer drivers. Very frustrating and I'm just about ready to turn this back into Apple since I'm wasting more time trouble-shooting than enjoying the computer!
Hardware>USB Device Tree>
Listed are 3 USB devices:
(null) - this one lists the Host Controller Driver: com_silex_driver_sxuptp
USB 3.0 Hi-Speed Bus
USB 3.0 SuperSpeed Bus
Questions:
- Is this a reasonable suspect causing my daily (or more) kernel panics?
- How do I remove it?
Here is one (of many) kernel panic reports:
Interval Since Last Panic Report: 1899 sec
Panics Since Last Report: 1
Anonymous UUID: C76ECE66-868B-D4B5-B919-34DED4370F8A
Tue Apr 23 20:19:55 2013
panic(cpu 0 caller 0xffffff80260b7e95): Kernel trap at 0xffffff7fa65b9786, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x0000000028336000, CR4: 0x00000000001606e0
RAX: 0xffffff8032875800, RBX: 0xffffff8090a48000, RCX: 0x0000000000000002, RDX: 0x0000000000000004
RSP: 0xffffff80a559bdc0, RBP: 0xffffff80a559bde0, RSI: 0x0000000000000002, RDI: 0x0000000000000000
R8: 0xffffff803288a000, R9: 0x00000000000003ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
R12: 0xffffff8032850000, R13: 0x0000000000000002, R14: 0x0000000000000004, R15: 0x0000000000000002
RFL: 0x0000000000010246, RIP: 0xffffff7fa65b9786, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80a559ba60 : 0xffffff802601d626
0xffffff80a559bad0 : 0xffffff80260b7e95
0xffffff80a559bca0 : 0xffffff80260cd4dd
0xffffff80a559bcc0 : 0xffffff7fa65b9786
0xffffff80a559bde0 : 0xffffff802643898c
0xffffff80a559be30 : 0xffffff80264353a1
0xffffff80a559be80 : 0xffffff802643f8c4
0xffffff80a559bec0 : 0xffffff8026434c4b
0xffffff80a559bef0 : 0xffffff802643f5bd
0xffffff80a559bf30 : 0xffffff80264452aa
0xffffff80a559bf80 : 0xffffff80264453d9
0xffffff80a559bfb0 : 0xffffff80260b2977
Kernel Extensions in backtrace:
com.apple.iokit.IOUSBFamily(5.5.5)[A276B40E-978D-3623-93D3-8621B3CEECFC]@0xffff ff7fa6599000->0xffffff7fa65f4fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa6570000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x0000000025e00000
Kernel text base: 0xffffff8026000000
System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C)
System uptime in nanoseconds: 1911705120785
last loaded kext at 247433964235: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7fa7c43000, size 65536)
last unloaded kext at 307629547375: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7fa7c43000, size 57344)
loaded kexts:
com.silex.driver.sxuptp 1.10.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.87
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIntelHD4000Graphics 8.1.0
com.apple.driver.AppleIntelFramebufferCapri 8.1.0
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 5.5.5
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOAcceleratorFamily 30.14
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.2.6
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookAir5,2, BootROM MBA51.00EF.B02, 2 processors, Intel Core i5, 1.8 GHz, 4 GB, SMC 2.5f7
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463235363634485A2D3147364D3120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463235363634485A2D3147364D3120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 11 devices, 1 incoming serial ports
Serial ATA Device: APPLE SSD SM128E, 121.33 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8404, 0x1d183000 / 6
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x024c, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0x1d181300 / 9
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3The third-party system modification "SX-Virtual Link" may be contributing to your problem. I suggest you back up all data, then uninstall it according to the developer's instructions. Reboot and see whether there's any improvement.
Back up all data before making any changes. -
Been having problems with imac for weeks now, cutting off after using for a short period of time. Had sent it away to be repaired 3 times, first 2 times the logic board was replaced, the 3 time the logic board and power supply were replaced. Got it back today and instead of cutting off it is now displaying kernal panic errors after being on for approx 15 mins.
Here is the report that displays when turning it back on, can anyone help?
Interval Since Last Panic Report: -17 sec
Panics Since Last Report: 1
Anonymous UUID: 4A4890B6-356E-4ECF-A1F6-3BBF3E8AC629
Mon Sep 19 14:41:11 2011
Machine-check capabilities (cpu 0)0x0000000000001c09:
family: 6 model: 30 stepping: 5 microcode: 3
Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz
9error-reporting banks
threshold-based error status present
extended corrected memory error handlingpresent
Machine-check status 0x0000000000000004:
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000800invalid
IA32_MC1_STATUS(0x405): 0x0000000000000800invalid
IA32_MC2_STATUS(0x409): 0xf200000000010005valid
MCAerror code: 0x0005
Model specific error code: 0x0001
Other information: 0x00000000
Threshold-based status: Notracking
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
Error overflow
IA32_MC3_STATUS(0x40d): 0x0000000000000000invalid
IA32_MC4_STATUS(0x411): 0x0000000000000000invalid
IA32_MC5_STATUS(0x415): 0x0000000000000000invalid
IA32_MC6_STATUS(0x419): 0x0000000000000000invalid
IA32_MC7_STATUS(0x41d): 0x0000000000000000invalid
Package 0 logged:
IA32_MC8_STATUS(0x421): 0x0000000000000000invalid
panic(cpu 2 caller 0x2aaf41): Machine Checkat 0x01098893, thread:0x859bb7c, trapno:0x12, err:0x0,registers:
CR0: 0x8001003b, CR2: 0x60553000, CR3:0x00100000, CR4: 0x00000660
EAX: 0x00000001, EBX: 0x010aada8, ECX:0x00000001, EDX: 0x010aa940
ESP: 0x5e4f3bd0, EBP: 0x5e4f3c28, ESI:0x00000000, EDI: 0x08534800
EFL: 0x00000002, EIP: 0x01098893
Backtrace (CPU 2), Frame : Return Address(4 potential args on stack)
0x574cdfb8 : 0x21b837 (0x5dd7fc 0x574cdfec0x223ce1 0x0)
0x574ce008 : 0x2aaf41 (0x59dfe4 0x59e0d10x1098893 0x859bb7c)
0x574ce0f8 : 0x2a29f2 (0x1 0xf00d10090x50800000 0xdeadfec)
0x5e4f3c28 : 0x108fee7 (0x5745e0a8 0x10x8534800 0x0)
0x5e4f3d08 : 0x1091850 (0xea950b45 0x8b 0x10x0)
0x5e4f3e08 : 0x2ad0c5 (0xffffffff0x7fffffff 0x5e4f3e48 0x5746d000)
0x5e4f3e28 : 0x225bba (0x5746d49c0xea8d1bbf 0x8b 0x5746d488)
0x5e4f3e88 : 0x22698c (0x1 0x859bb7c0x856ec58 0x4)
0x5e4f3ef8 : 0x2275b0 (0x859bb98 0x859bb980x5e4f3f58 0x233203)
0x5e4f3f68 : 0x227631 (0x552ed0 0x86bce400x0 0x227c4b)
0x5e4f3f88 : 0x552f8c (0x552ed0 0x86bce400x0 0x7fff)
0x5e4f3fc8 : 0x2a179c (0x86bce40 0x0 0x100x91efd80)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AppleIntelCPUPowerManagement(142.6.0)@0x108e000->0x10b1fff
BSD process name corresponding to currentthread: kernel_task
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011;root:xnu-1504.15.3~1/RELEASE_I386
System model name: iMac11,3 (Mac-F2238BAE)
System uptime in nanoseconds: 600935883578
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x11c9000, size 0x65536) - lastunloaded 152038167238
loaded kexts:
com.sophos.kext.sav 7.3.0
com.apple.filesystems.smbfs 1.6.7 - last loaded 178275639411
com.apple.driver.AppleBluetoothMultitouch 54.3
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleHDA 2.0.5f14
com.apple.kext.ATIFramebuffer 6.3.6
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.ATIRadeonX3000 6.3.6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleBacklight 170.0.46
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AirPort.Atheros21 425.14.7
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleUSBHub 4.2.4
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.12
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleBluetoothHIDKeyboard 141.5
com.apple.driver.AppleHIDKeyboard 141.5
com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
com.apple.driver.AppleMultitouchDriver 207.11
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.kext.ATI5000Controller 6.3.6
com.apple.kext.ATISupport 6.3.6
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.iokit.IONDRVSupport 2.2
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.IO80211Family 320.1
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: iMac11,3, BootROM IM112.0057.B00, 4processors, Intel Core i5, 2.8 GHz, 4 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5750, ATI Radeon HD5750, PCIe, 1024 MB
Memory Module: global_name
AirPort:spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280:2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: OPTIARC DVD RW AD-5680H
Serial ATA Device: ST31000528AS, 931.51 GB
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader,0x05ac (Apple Inc.), 0x8403, 0xfa120000/ 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller,0x05ac (Apple Inc.), 0x8215, 0xfa111000/ 5
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 3Aurora,
It appears you have Sophos antivirus software installed on your computer. This appears to be what is causing the KP. Because there are no viruses for OS X having antivirus software is not necessary, I'm guessing you may have come from a PC background and may be carrying the notion antivirus software is necessary for OS X too. Antivirus software frequently causes more issues than it solves as you are now seeing. Try following the manufacturers instructions for uninstalling, then uninstall, once you have removed it empty the trash. Next restart the computer in Safe Mode to clear some of the caches. Then restart normally and see how your computer performs. -
Hello everyone,
I hope someone can help me with this....
Everytime I boot my Macbook Pro (2012, 15inch Retina version) it gets stuck in a boot- kernel panic error-reboot loop. Ive mananged to boot into it (see below) to take a look at the logs, I have attached the log to the bottom of this post.
I have windows installed on this computer too, so I tried booting into it and I seem to get the same situation - windows reboots after what I can only assume to be a kernal panic.
Now interestingly if I hold down shift during the boot onosx (NOT booting into safe mode, after the spinning icon is already showing) I can boot up - I am not sure why though? I assume I am disabling some kernal extensions?
Things I have done:
Run the mac hardware test 3 times, no errrors reported
Run disc checking/verifying 3 times, no problems reported
Checked kext to see if there are any non official extensions, none all are com.apple.* or NVIDA stuff
Reset NVRAM and SMC controller
I am not really a mac expert but looking at that log it looks graphics card related? To test this - I downloaded gfxCardStatus and forced it to use the discrete graphics card and it seems to be using it with no problems. I the forced only the on board card to check if that was ok and it was.
So where should I go from here? If it was a hardware failure it would be happening every time and I wouldnt be able to use the shift key to boot up right?
If it was only software, why would it be happening to windows too?
Help me please!
Anyway, thanks for reading this.
panic(cpu 0 caller 0xffffff80088b7b95): Kernel trap at 0xffffff7f89c00654, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000010, CR3: 0x00000000185e302f, CR4: 0x00000000001606e0
RAX: 0x0000000000000001, RBX: 0xffffff80db953000, RCX: 0xffffff801e4b9550, RDX: 0xffffff80fcd0ba38
RSP: 0xffffff80fcd0bb60, RBP: 0xffffff80fcd0bb60, RSI: 0x0000000000000000, RDI: 0x0000000000000000
R8: 0x0000000000000000, R9: 0x00000000000003ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
R12: 0xffffff80db953000, R13: 0x0000000000000000, R14: 0x0000000000000002, R15: 0x0000000000000000
RFL: 0x0000000000010246, RIP: 0xffffff7f89c00654, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000010, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80fcd0b800 : 0xffffff800881d5f6
0xffffff80fcd0b870 : 0xffffff80088b7b95
0xffffff80fcd0ba40 : 0xffffff80088ce4ad
0xffffff80fcd0ba60 : 0xffffff7f89c00654
0xffffff80fcd0bb60 : 0xffffff7f89bea18c
0xffffff80fcd0bbb0 : 0xffffff7f89bea0e2
0xffffff80fcd0bbd0 : 0xffffff7f89bbb554
0xffffff80fcd0bc00 : 0xffffff7f89435470
0xffffff80fcd0bc40 : 0xffffff7f894353df
0xffffff80fcd0bc60 : 0xffffff7f8943a6ec
0xffffff80fcd0bcf0 : 0xffffff7f89432f20
0xffffff80fcd0bd20 : 0xffffff7f89502cc7
0xffffff80fcd0bd70 : 0xffffff8008c33b9b
0xffffff80fcd0bdc0 : 0xffffff8008c62d57
0xffffff80fcd0be30 : 0xffffff8008897cef
0xffffff80fcd0be80 : 0xffffff8008820abd
0xffffff80fcd0beb0 : 0xffffff8008810448
0xffffff80fcd0bf00 : 0xffffff80088195fb
0xffffff80fcd0bf70 : 0xffffff80088a5ad6
0xffffff80fcd0bfb0 : 0xffffff80088ced13
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f89429000->0xffffff7f8945ffff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f88d86000
com.apple.NVDAResman(8.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f89500 000->0xffffff7f89802fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f88d86000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f894c5000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f89429000
com.apple.GeForce(8.0)[91C40470-82BA-329A-A9D7-4C70F28275FD]@0xffffff7f89bba000 ->0xffffff7f89c7cfff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f895 00000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f894c5000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f88d86000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f89429000
BSD process name corresponding to current thread: WindowServerPlease read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
Kernel Panic Errors 0x0039BDDF
Hi everyone in the forum i am new here and dont know whether this is the right place to post this question i tried searching the forums and the faq's on this site first but didnt find any solution i would be thank ful if some one could help me with this problem.
ok My problem is as follows:
I have a mac book with mac os x 10.4 tiger installed.I've installed windows as well using boot camp as in the documentation.I regularly allow my mac book to update as a best practice.I've had no problems for the past one and half year everything was fine but it was three days back that mac failed to start.No error messages just a grey screen with a small folder image blinking on the screen and all this happens after almost 15 mins from the time i start the mac book.I debugged the problem and this error message was displayed :
error : Panic (cpu 0 caller 0x0039BDDF): unable to find driver for this platform ACPI.
and a long list of error messages with an additional 'needs restart' error.I searched the web and found this solution at this link
http://www.macfixitforums.com/showflat.php?Cat=&Board=tiger&Number=827659&page=0 &view=collapsed&sb=5&o=31&fpart=1
My basic problem is i dont find the hard drive at all no mac files nor the windows files.Even if I connect an external hard drive i dont find the files in external hard drive.What is the exact problem and how do i solve it I have very important files that i cannot avoid.Even if ignore this importance of files in the mac book i am also unable to reinstall mac because the hard drive where to install mac is not shown at all.
Hope some one responds to my problem......
Thankyou...The Kernel Panic error has a downloadable fix. That might cause other problems with the computer, as it did on mine. I unfortunately do no remember the name of the fix, but if all you care about is not having a kernel panic error fixed, it works.
-
I keep getting an error message that my cmputer needs to be shut down. A dark screen comes down and it says to restart. I have to hold the ON button until the computer shuts down. Then I can restart and it says it is sending a report to Apple. This seens to be happening a lot lately. Has anyone else had this problem?
Hi Carol...
error message that my computer needs to be shut down. It is like a dark screen comes down
That is referred to as a kernel panic.
Help here > Tutorial: Avoiding and eliminating Kernel panics | MacFixIt - CNETReviews -
Trying to boot from restore disc causes kernel panic error
Hi I am currently selling my MacBook Pro that is 6 months old. I wanted to pop in the restore disc today and format the drive and install Snow Leopard for the new owner. When I put in the restore disc that came with the computer it begins the boot process(I can here it spinning up) but then I get a kernel panic error. I have tried testing the ram and putting in different ram but still get the same error every time. I haven't done anything to the hardware and have no issues with the dvd drive previously. I have confirmed this indeed the disc that was shipped with the computer. Any help would be greatly appreciated.
ThanksErasing disks securely
Start up from your install disc, go to Disk Utility and select the disk and click erase - to securely erase data click Security Options and Erase Free Space which will entirely wipe your disk, overwriting it with zeros so that no data is recoverable.
Restoring your computer’s software -
Kernel Panic error EVERY time I restart!
I have a Powerbook G4 and every time I start my machine I get the kernel panic error. I just got my computer back from Apple -- it was getting it's second logic board replacement! I have never gotten this error before now.
I have done the Hardware Test, disk utility, Applecare Techtool Deluxe --- it passes all the tests. I tried repairing from the install disk and even reinstalling the operating system, but it won't let me. The only thing that works temporarily is resetting thr PMU. If I do that before I start up the machine it works fine, but as soon as I shut down I get the same error message. I'm hoping that I don't have to take it back the Apple Store. I would greatly appreciate anyone input. I've already spent about 5 hours looking online and numerous sites with not much luck except the PMU reset. Below is one of the logs from the Kernel error.
panic(cpu 0): 0x200 - Machine check
Latest stack backtrace for cpu 0:
Backtrace:
0x000857F4 0x00085C24 0x000287B4 0x0008F6A8 0x000927B8
Proceeding back via exception chain:
Exception state (sv=0x1726A000)
PC=0x0008C22C; MSR=0x00141000; DAR=0x0008BFFE; DSISR=0x40000000; LR=0x000025FC; R1=0x003FFFFF; XCP=0x00000008 (0x200 - Machine check)
Backtrace:
backtrace terminated - unaligned frame address: 0x003FFFFF
Kernel version:
Darwin Kernel Version 6.8:
Wed Sep 10 15:20:55 PDT 2003; root:xnu/xnu-344.49.obj~2/RELEASE_PPC
THANK YOU!....But I ran the Hardware Test Disk and it scanned everything including the RAM and it was fine. Do you think it's something one of the Technicans at the Genius Bar could have done when they were replacing the logic board? Because I never got this error before that. Also, my battery won't charge right now either. I've only had this machine for 3 years and it's already needed 2 logic boards and they replaced the harddrive with the first logic board. It's not even used everyday!! This is turning into a very expensive paper weight. I love Macs but I will think twice before I ever get another one!!
The only reason I wanted to fix it myself is because the closest Apple Store is about an hour and a half away. And I don't want to send it in to Apple because my warranty has expired. -
Kernal panic error - Etrecheck report inside
So I just tried upgrading to Mountain Lion from Lion and got the dreaded kernal errors upon reboot. From reading these posts, it seems 3rd party software may be the problem.
I ran Etrecheck, but I can't decipher it enough to figure out where my problem lies.
Can someone walk me through the problem here, and how to rid it?
Problem description:
Upgraded to OSX 10.8, got kernal panic errors
EtreCheck version: 2.0.11 (98)
Report generated November 20, 2014 5:05:15 PM PST
Hardware Information: ℹ️
MacBook Pro (17-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,3
1 2.2 GHz Intel Core i7 CPU: 4-core
8 GB RAM
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
AMD Radeon HD 6750M - VRAM: 1024 MB
Color LCD 1920 x 1200
System Software: ℹ️
OS X 10.8.5 (12F45) - Uptime: 0:9:52
Disk Information: ℹ️
Hitachi HTS725050A9A362 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (95.44 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/sysctl.conf - Exists
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (2.0) Support
/Library/Extensions
[not loaded] com.microsoft.VirtualPC.Networking (7.0.0) Support
[not loaded] com.microsoft.VirtualPC.OSServices (7.0.0) Support
/System/Library/Extensions
[not loaded] at.obdev.nke.LittleSnitch (3876 - SDK 10.8) Support
[not loaded] com.contourdesign.driver.shuttle (2.2) Support
[not loaded] com.m-audio.driver.firewire (1.7.1) Support
[not loaded] com.maudio.usb.quattro.boot.driver (1.6) Support
[not loaded] com.maudio.usb.quattro.driver (1.6) Support
[not loaded] com.nvidia.CUDA (1.1.0) Support
[not loaded] com.sonnettech.CFRW2X_E34 (1.0.5) Support
[not loaded] com.sonnettech.driver.SonnetSATA (2.2.9) Support
[not loaded] com.sony.pci.SxS (1.0) Support
[not loaded] jp.panasonic.iokit.P2PCCard (1.5.0) Support
/System/Library/Extensions/CFRW2X-E34.kext/Contents/PlugIns
[not loaded] com.sonnettech.SonnetATABlockStorage (1.0.5) Support
/System/Library/Extensions/SonnetSATA.kext/Contents/PlugIns
[not loaded] com.sonnettech.SonnetSATABlockStorage (2.2.9) Support
Startup Items: ℹ️
CUDA: Path: /System/Library/StartupItems/CUDA
AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
VirtualPCOSServices: Path: /Library/StartupItems/VirtualPCOSServices
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.accountsd.plist
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.findmymac.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[not loaded] at.obdev.LittleSnitchUIAgent.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[not loaded] com.adobe.CS4ServiceManager.plist Support
[not loaded] com.bjango.istatlocal.plist Support
[invalid?] com.epson.epw.agent.plist Support
[not loaded] com.nvidia.CUDASoftwareUpdate.plist Support
[invalid?] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[not loaded] amsdstat.plist Support
[not loaded] at.obdev.littlesnitchd.plist Support
[not loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[invalid?] com.adobe.versioncueCS4.plist Support
[invalid?] com.bjango.istatlocaldaemon.plist Support
[not loaded] com.edb.launchd.postgresql-8.4.plist Support
[not loaded] com.microsoft.office.licensing.helper.plist Support
[invalid?] com.oracle.java.Helper-Tool.plist Support
[not loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[not loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
RED Watchdog Application (/Applications/RED Watchdog.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
ContourShuttleHelper Application (/Applications/Contour Shuttle.app/Contents/Resources/ContourShuttleHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Internet Plug-ins: ℹ️
NPVirtools: Version: 4.0 Support
Google Earth Web Plug-in: Version: 6.1 Support
Unity Web Player: Version: UnityPlayer version 3.1.0f4 Support
Flip4Mac WMV Plugin: Version: 2.3.5.4 Support
RealPlayer Plugin: Version: (null) Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
DivXBrowserPlugin: Version: 1.3 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
googletalkbrowserplugin: Version: 2.0.4.2108 - SDK 10.5 Support
npgtpo3dautoplugin: Version: 0.1.43.7 Support
AdobePDFViewer: Version: 10.1.1 Support
CANONiMAGEGATEWAYDL: Version: 3.0.0.2 Support
QuickTime Plugin: Version: 7.7.1
EPPEX Plugin: Version: 3.0.5.0 Support
SharePointBrowserPlugin: Version: 14.1.2 Support
JavaAppletPlugin: Version: 14.6.0 - SDK 10.8 Check version
Safari Extensions: ℹ️
HoverZoom
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS2 Support
Adobe Version Cue CS4 Support
CUDA Preferences Support
Flash Player Support
Flip4Mac WMV Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
17% Safari
3% WindowServer
1% ps
0% Finder
0% ODSAgent
Top Processes by Memory: ℹ️
318 MB Safari
120 MB WebProcess
79 MB Dock
69 MB Finder
52 MB SystemUIServer
Virtual Memory Information: ℹ️
160 MB Free RAM
972 MB Active RAM
915 MB Inactive RAM
6.53 GB Wired RAM
365 MB Page-ins
0 B Page-outsNew log after deleting a bunch of programs and files. Still getting the kernal error. Going to wait until morning, and if I can't figure it out then, time for a clean wipe and install.
EtreCheck version: 2.0.11 (98)
Report generated November 20, 2014 8:23:14 PM PST
Hardware Information: ℹ️
MacBook Pro (17-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,3
1 2.2 GHz Intel Core i7 CPU: 4-core
8 GB RAM
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
AMD Radeon HD 6750M - VRAM: 1024 MB
Color LCD 1920 x 1200
System Software: ℹ️
OS X 10.8.5 (12F45) - Uptime: 0:5:30
Disk Information: ℹ️
Hitachi HTS725050A9A362 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (95.89 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/sysctl.conf - Exists
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Daemons: ℹ️
[not loaded] amsdstat.plist Support
[not loaded] com.edb.launchd.postgresql-8.4.plist Support
User Launch Agents: ℹ️
[not loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
RED Watchdog Application (/Applications/RED Watchdog.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
ContourShuttleHelper UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Internet Plug-ins: ℹ️
NPVirtools: Version: 4.0 Support
Google Earth Web Plug-in: Version: 6.1 Support
Unity Web Player: Version: UnityPlayer version 3.1.0f4 Support
Flip4Mac WMV Plugin: Version: 2.3.5.4 Support
RealPlayer Plugin: Version: (null) Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
DivXBrowserPlugin: Version: 1.3 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
googletalkbrowserplugin: Version: 2.0.4.2108 - SDK 10.5 Support
npgtpo3dautoplugin: Version: 0.1.43.7 Support
AdobePDFViewer: Version: 10.1.1 Support
CANONiMAGEGATEWAYDL: Version: 3.0.0.2 Support
QuickTime Plugin: Version: 7.7.1
EPPEX Plugin: Version: 3.0.5.0 Support
SharePointBrowserPlugin: Version: 14.1.2 Support
JavaAppletPlugin: Version: 14.6.0 - SDK 10.8 Check version
Safari Extensions: ℹ️
HoverZoom
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS2 Support
Adobe Version Cue CS4 Support
CUDA Preferences Support
Flash Player Support
Flip4Mac WMV Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
7% lsregister
2% WindowServer
1% ps
1% coreservicesd
0% System Events
Top Processes by Memory: ℹ️
69 MB Dock
60 MB Finder
52 MB SystemUIServer
52 MB com.apple.quicklook.satellite
52 MB CalendarAgent
Virtual Memory Information: ℹ️
348 MB Free RAM
939 MB Active RAM
646 MB Inactive RAM
6.65 GB Wired RAM
335 MB Page-ins
0 B Page-outs -
Hi,
I have been experiencing recurring panic errors that require a hard reset for a few weeks now. I bought this iMac in October 2006 and had never experienced any problems with it until recently. It usually happens when I'm browsing the Web with Safari 3.0 but the one below happened when no application was open:
panic(cpu 1 caller 0x00141505): zalloc: "kalloc.8192" (29973 elements) retry fail 3
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x141cbc08 : 0x128d08 (0x3cc0a4 0x141cbc2c 0x131de5 0x0)
0x141cbc48 : 0x141505 (0x3ccdb0 0x3cc388 0x7515 0x3)
0x141cbca8 : 0x12d97d (0x16969e0 0x1 0x24400 0x0)
0x141cbcd8 : 0x12d99c (0x1034 0x1 0x746e6576 0x1f0073)
0x141cbcf8 : 0x33e68c (0x1034 0x297 0x141cbd28 0x141cbdd0)
0x141cbd18 : 0x1eea8d (0x1030 0x50 0x0 0x0)
0x141cbd68 : 0x1f1668 (0x7000000 0x80107301 0x141cbeb8 0x1)
0x141cbda8 : 0x1e84a2 (0x141cbdd0 0x297 0x141cbe08 0x29e31f4)
0x141cbe08 : 0x1e02a3 (0x2beb948 0x80107301 0x141cbeb8 0x1)
0x141cbe58 : 0x332ac8 (0x369ff30 0x80107301 0x141cbeb8 0x29e31f4)
0x141cbe88 : 0x350e24 (0x369ff30 0x80107301 0x141cbeb8 0x29e31f4)
0x141cbf58 : 0x37ad83 (0x29e31f4 0x28ada68 0x28adaac 0x0)
0x141cbfc8 : 0x19b28e (0x32a57a0 0x0 0x10 0x0) No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xb011eed8
Kernel version:
Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386
Model: iMac5,1, BootROM IM51.0090.B03, 2 processors, Intel Core 2 Duo, 2.16 GHz, 1 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: BANK 0/DIMM0, 512 MB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 512 MB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (4.80.79.1)
Bluetooth: Version 1.9.0f8, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD2500JS-40TGB0, 232.89 GB
Parallel ATA Device: MATSHITADVD-R UJ-846
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Primax Electronics, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
FireWire Device: External HDD Button & Lights, WD, Up to 400 Mb/sec
Any idea what causes these errors or how to find out?
Thanks in advance,
Christian
iMac 20" 2.16 GHz Intel Core 2 Duo Mac OS X (10.4.10)I do have an external drive (WD MyBook 500 Go). I just got another panic error that is almost identical to the one posted initially:
panic(cpu 1 caller 0x00141505): zalloc: "kalloc.8192" (29480 elements) retry fail 3
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x1419bc08 : 0x128d08 (0x3cc0a4 0x1419bc2c 0x131de5 0x0)
0x1419bc48 : 0x141505 (0x3ccdb0 0x3cc388 0x7328 0x3)
0x1419bca8 : 0x12d97d (0x169c9e0 0x1 0x24400 0x0)
0x1419bcd8 : 0x12d99c (0x1034 0x1 0x746e6576 0x1f0073)
0x1419bcf8 : 0x33e68c (0x1034 0x297 0x1419bd28 0x1419bdd0)
0x1419bd18 : 0x1eea8d (0x1030 0x50 0x0 0x0)
0x1419bd68 : 0x1f1668 (0x7000000 0x80107301 0x1419beb8 0x1)
0x1419bda8 : 0x1e84a2 (0x1419bdd0 0x297 0x1419be08 0x299b1f4)
0x1419be08 : 0x1e02a3 (0x2f8d318 0x80107301 0x1419beb8 0x1)
0x1419be58 : 0x332ac8 (0x356a790 0x80107301 0x1419beb8 0x299b1f4)
0x1419be88 : 0x350e24 (0x356a790 0x80107301 0x1419beb8 0x299b1f4)
0x1419bf58 : 0x37ad83 (0x299b1f4 0x2d3a378 0x2d3a3bc 0x0)
0x1419bfc8 : 0x19b28e (0x2d59260 0x0 0x19e0b5 0x2d59260) No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xb011eed8
Kernel version:
Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386
Model: iMac5,1, BootROM IM51.0090.B03, 2 processors, Intel Core 2 Duo, 2.16 GHz, 1 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: BANK 0/DIMM0, 512 MB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 512 MB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (4.80.79.1)
Bluetooth: Version 1.9.0f8, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD2500JS-40TGB0, 232.89 GB
Parallel ATA Device: MATSHITADVD-R UJ-846
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Primax Electronics, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
FireWire Device: External HDD Button & Lights, WD, Up to 400 Mb/sec
I noticed that these errors started to occur after I installed Safari 3.0. They mostly happen while I'm browsing the Web. Coincidence?
Christian -
hi everybody.
I'm new on here and not really a ws expert!
I've bought a sun ultra45 and only had time to boot it for the first time after a month after the wararntee expired! :-(
after one week it gave a panic error. I rebooted using tip hardwire all went smooth but after 2 hours it collapsed again.
Sun suggests that i should replace the system board. The problem is that it costs 3000euros and I only paid 1000euros for the machine (university educational price).
Can anybody help? The log file seems to large to be attached! :-(
attached the boot log.
cheersYes, U20M2 machines are VERY picky about keyboards. I've been able to get other keyboards to work by unplugging/re-plugging them in at the error, then pressing F1. Very annoying to have to do that everytime the computer boots up, but that's all I've found that works...
-
Getting the Dreaded Panic error
Ok...i have a very bizarre situation. I have a 12inch PB and have received the panic error upon startup for over a year. I bought a firewire HD and installed to it a year ago and have been running off the external drive ever since. I decided to replace the internal drive. My problem gets very weird because I can still boot to the external drive fine holding down option at startup, but cannot boot to the OSX install disc. I have tried a couple different install discs but get the same panic error:
panic(cpu ) caller 0x002E54BC): Unable to find driver for this platform: "PowerBook6,1".
I formatted the internal drive and am trying to install Tiger. But, when i hold down C at startup, it looks for the disc and then goes to the above panic. Since i can boot to the external HD installation, i dont think it is an airport or RAM issue. Anyone have any thoughts or suggestions?
Rubyok...so i took my firewire HD and cloned it to the new internal HD. Everything boots fine now, however when i try to boot from the OSX install disc, it gives me the panic error. Whenever i try to boot to any disc, it gives me the same panic error. When i take out the disc and restart the computer, it boots to the newly cloned internal drive. There must be something wrong with the logic board that it is giving me the panic error. Anyone know what to do at this point?
Ruby -
Panic error 0xffffff800032294e
i was trying to do a clean install on m ymacbook pro yesterday evening. i started the recovery manager and the disk utility to erase the disk. i was watvhing the progress, it tok a while and almost to the end i walked away when i came back i seen the computer shut down. when i tried restarting it again it did not want to boot. it takes me the gray screen. i tried running the hardware test it did not work, i tried running in safe mode, it did not work, when i press the option key during start up, i see my drive and the recovery partition, i see the network option, any choice i make it takes me straight to the gray screen again. here is the error message i get:
panic(cpu 1 caller 0xffffff800032294e): "jnl: transaction too big (8384512 >=8388096 bytes, bufsize 4096, tr 0xffffff800b2caf48 bp 0xffffff807a055380)\n"@SourceCache/xnu/xnu-1699.32.7/bsd/vfs/vfs_journal.c:2623
Debugger called <panic>
Backtrace (CPU 1), Frame: Return Address
0xffffff807efcaa20 : 0xffffff8000220792
0xffffff807efcaaa0 : 0xffffff800032294e
0xffffff807efcaae0 : 0xffffff8000513856
0xffffff807efcab40 : 0xffffff80005142ba
0xffffff807efcab80 : 0xffffff80005119cf
0xffffff807efcac50 : 0xffffff80004fbdc7
0xffffff807efcb090 : 0xffffff80004fdcf3
0xffffff807efcb610 : 0xffffff80004f77a1
0xffffff807efcb6f0 : 0xffffff80004f998c
0xffffff807efcb7b0 : 0xffffff800030fbbd
0xffffff807efcbaf0 : 0xffffff8000310860
0xffffff807efcbf10 : 0xffffff80003108e6
0xffffff807efcbf50 : 0xffffff80005ce4cb
0xffffff807efcbfb0 : 0xffffff80002daea3
BSD process name corresponding to current thread:m...
Boot args: rp=file:///com.apple.recovery.boot/BaseS...
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PM
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro8,1 (Mac-xxxxxxxxxx)
System uptime in nanoseconds: 25416190306
Thank you all for your helptyped the panic error code,
looks like all is pinting to a hard drive failure. just curious why it does not specify anything about hard drive errors prior or when getting to gray screen. is seems a silly question but is there a work arround this? because the back up copy i had on the USB got deleted i do not know how during the process.
do i need a new hard drive? if yes do i need to get a recovery DVD with it or the internet connection should resolve the problem. -
MacBook Air will not boot. Error Message says "Your Computer restarted because of a problem."
If you can't start up and log in in the usual way, try in safe mode.
During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Log in as an administrator to carry out these instructions. If you have only one account, you are the administrator.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
Safe mode is slower than normal, and some things won’t work at all.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode.
If you're able to log in, launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
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