Panic Kernal: You need to restart your computer, Help please...

Yesterday I installed an update on my MacBook and everything went haywire. I installed the Apple updates
that were recommended for my computer when it did it's weekly update
check. After the install I quit all open applications and did a
restart per the on screen prompt. Finder closed and the computer just
sat for over a half hour and never would finish shutting down. No key
strokes or commands would do anything. As a last ditch effort I held
the power key down until it shut down. I waited a minute then powered
back up. The gray screen with the apple logo comes up then the spinning wheel. Then a
panic kernal saying the computer needs to be restarted. I tried ten
times then I reset the PRAM then I did two hardware checks. First the
short check then the long one. Both tests showed all hardware to be
fine.Then I called Apple. They told me to reset the PRAM, told me to
do a hardware check then told me to boot in safe mode. Then told me to
try an archive reinstall by inserting disc one, power on, then hold
the C key after the startup chime sounds. One of two things happen
when this is done, it either goes to a blank blue screen or the "You
need to restart the computer" message comes up. If I power on with the
disc in and hold the option key the hard drive and the disc shows on
the screen. If I click on the hard drive the "restart message comes up. If I
click on the disc the blank blue screen usually comes up but twice the
"restart" message came up. I have tried all of the start-up key strokes, Once I got into safe mode but I can't get into it anymore, it now gives the you need to restart message. I can get into Verbose and Single user mode but I don't know of anything to try once I'm in either of those modes.I tried to boot system from single user mode by typing in the command sh /etc/rc but a long list of code just comes up and says something about the panic kernal which I believe is telling me that the same problem
I have trying a normal boot is keeping it from booting in single user mode also. I can do a hardware test(I've done this 3 times and everything shows to be OK). The main problem I have now is it won't boot normally and it won't boot from the install disc so I am truly stuck. I am at a loss as to what I should try next
since I can't even reinstall the software. Any help will be greatly
appreciated especially since my free phone help ended 2 days ago and
today was the first time I ever needed it!!
thanks, Jason

Thanks for replying, I have no peripherals attached, I am booting from the MacBook Tiger DVD one that came with the machine. I get the panic kernal with or without the disc installed. All hardware checks out fine in the three hardware checks I've done. I am almost positive the problem is stemming from the Apple updates performed since this is exactly when my problems began(trying to restart after the Apple updates). I just can't get the machine to boot from the disc no matter what I try so I can reinstall the operating system. I even tried using an external DVD-ROM once to see if it would boot from it but it did the exact same thing as when I try booting from the internal drive. Yes my files are backed up to an external hard drive. I've got no problem doing a Nuke and Repave if I must but since it won't boot from the disc I don't know how I can even do this. I know it is under warranty but since the hard ware checks OK it looks like there would be a way to get it running again without sending it in for repairs. However I am starting to think that's what I'm gonna have to do. I'm just glad I still have an old clamshell iBook to work with so I can access the internet to seek help. Thanks for your input, can you think of anything else I could try?

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    Thanks for replying, I have no peripherals attached, I am booting from the MacBook Tiger DVD one that came with the machine. I get the panic kernal with or without the disc installed. All hardware checks out fine in the three hardware checks I've done. I am almost positive the problem is stemming from the Apple updates performed since this is exactly when my problems began(trying to restart after the Apple updates). I just can't get the machine to boot from the disc no matter what I try so I can reinstall the operating system. I even tried using an external DVD-ROM once to see if it would boot from it but it did the exact same thing as when I try booting from the internal drive. Yes my files are backed up to an external hard drive. I've got no problem doing a Nuke and Repave if I must but since it won't boot from the disc I don't know how I can even do this. I know it is under warranty but since the hard ware checks OK it looks like there would be a way to get it running again without sending it in for repairs. However I am starting to think that's what I'm gonna have to do. I'm just glad I still have an old clamshell iBook to work with so I can access the internet to seek help. Thanks for your input, can you think of anything else I could try?

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  • Kernel panics, message saying "You need to restart your computer.Hold down the Power..." I am in the middle of HSC very URGENT please help!! Mac keeps needing to restart!!

    Kernel panics, message saying "You need to restart your computer.Hold down the Power..." I am in the middle of HSC very URGENT please help!! Mac keeps needing to restart!!
    I looked in console and its saying that it may be because of Sophos Anti-Virus, i deleted and uninstalled all traces of Sophos but looked in console and this is some of the lines coming up:
    26/09/13 10:11:17.945 PM com.apple.launchd: (com.sophos.intercheck[6460]) posix_spawn("/Library/Sophos Anti-Virus/InterCheck.app/Contents/MacOS/InterCheck", ...): No such file or directory
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    26/09/13 10:11:17.945 PM com.apple.launchd: (com.sophos.notification[6462]) posix_spawn("/Library/Sophos Anti-Virus/SophosAntiVirus.app/Contents/MacOS/SophosAntiVirus", ...): No such file or directory
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    26/09/13 10:11:17.946 PM com.apple.launchd: (com.sophos.autoupdate[6461]) Exited with code: 1
    26/09/13 10:11:17.946 PM com.apple.launchd: (com.sophos.autoupdate) Throttling respawn: Will start in 10 seconds
    26/09/13 10:11:17.946 PM com.apple.launchd: (com.sophos.notification[6462]) Exited with code: 1
    26/09/13 10:11:17.946 PM com.apple.launchd: (com.sophos.notification) Throttling respawn: Will start in 10 seconds
    26/09/13 10:11:18.291 PM Safari: self <TabContentView: 0x7f8d5dd1aa50>
    26/09/13 10:11:22.617 PM Safari: self <TabContentView: 0x7f8d5db7bb00>
    26/09/13 10:11:27.866 PM Safari: self <TabContentView: 0x7f8d5c331a70>
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    26/09/13 10:12:19.939 PM com.apple.launchd.peruser.501: (com.sophos.uiserver) Throttling respawn: Will start in 10 seconds"
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    That was all that there was in the most recent one, how long do you think it could take to fix?
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    Wed Sep 25 15:39:39 2013
    panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f81757965, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0xffffff81acc397fe, CR3: 0x000000001e2b5025, CR4: 0x00000000000606e0
    RAX: 0x000000001d31a000, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
    RSP: 0xffffff80b0dbb710, RBP: 0xffffff80b0dbb820, RSI: 0x0000000000000000, RDI: 0x0000000000000001
    R8:  0x000000000000000a, R9:  0x0000000000000378, R10: 0x0000000000000128, R11: 0x0000000000000378
    R12: 0xffffff800c626400, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff81acc39802
    RFL: 0x0000000000010246, RIP: 0xffffff7f81757965, CS:  0x0000000000000008, SS:  0x0000000000000010
    CR2: 0xffffff81acc397fe, Error code: 0x0000000000000000, Faulting CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff80b0dbb3c0 : 0xffffff8000220792
    0xffffff80b0dbb440 : 0xffffff80002c4794
    0xffffff80b0dbb5f0 : 0xffffff80002da55d
    0xffffff80b0dbb610 : 0xffffff7f81757965
    0xffffff80b0dbb820 : 0xffffff7f817667a0
    0xffffff80b0dbb840 : 0xffffff7f8173a58e
    0xffffff80b0dbb870 : 0xffffff7f8177fb6f
    0xffffff80b0dbb8a0 : 0xffffff7f81779632
    0xffffff80b0dbb8d0 : 0xffffff7f8177d7d5
    0xffffff80b0dbb900 : 0xffffff7f8177c6db
    0xffffff80b0dbb9e0 : 0xffffff7f817412b8
    0xffffff80b0dbba10 : 0xffffff7f81778684
    0xffffff80b0dbba30 : 0xffffff7f817449ce
    0xffffff80b0dbbb60 : 0xffffff7f81741a4c
    0xffffff80b0dbbbc0 : 0xffffff8000655f3e
    0xffffff80b0dbbbe0 : 0xffffff800065681a
    0xffffff80b0dbbc40 : 0xffffff8000656fbb
    0xffffff80b0dbbd80 : 0xffffff80002a3f08
    0xffffff80b0dbbe80 : 0xffffff8000223096
    0xffffff80b0dbbeb0 : 0xffffff80002148a9
    0xffffff80b0dbbf10 : 0xffffff800021bbd8
    0xffffff80b0dbbf70 : 0xffffff80002aef10
    0xffffff80b0dbbfb0 : 0xffffff80002daec3
          Kernel Extensions in backtrace:
             com.apple.driver.AppleIntelHD3000Graphics(7.3.2)[A2328231-E577-32FF-B20F-D08BDC FE9C51]@0xffffff7f81738000->0xffffff7f8179bfff
                dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80889000
                dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80d2e000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80cf5000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    11G63b
    Kernel version:
    Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
    Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
    System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
    System uptime in nanoseconds: 1866666823698
    last loaded kext at 480357661446: com.apple.filesystems.smbfs          1.7.2 (addr 0xffffff7f80795000, size 241664)
    last unloaded kext at 303348424187: com.apple.driver.AppleUSBUHCI          5.1.0 (addr 0xffffff7f80af7000, size 65536)
    loaded kexts:
    com.sophos.kext.sav          8.0.14
    org.virtualbox.kext.VBoxNetAdp          4.2.16
    org.virtualbox.kext.VBoxNetFlt          4.2.16
    org.virtualbox.kext.VBoxUSB          4.2.16
    org.virtualbox.kext.VBoxDrv          4.2.16
    com.logmein.driver.LogMeInSoundDriver          1.0.2
    com.Greatdy.driver.SystemAudioCapture          1.0.0
    com.apple.filesystems.smbfs          1.7.2
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.iokit.IOBluetoothSerialManager          4.0.8f17
    com.apple.driver.AudioAUUC          1.59
    com.apple.driver.AppleHDA          2.2.5a5
    com.apple.driver.AppleMikeyDriver          2.2.5a5
    com.apple.driver.AGPM          100.12.75
    com.apple.driver.AppleUpstreamUserClient          3.5.9
    com.apple.driver.SMCMotionSensor          3.0.2d6
    com.apple.driver.AppleSMCPDRC          5.0.0d8
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AudioIPCDriver          1.2.3
    com.apple.driver.AppleSMCLMU          2.0.1d2
    com.apple.driver.ApplePolicyControl          3.1.33
    com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d8
    com.apple.driver.AppleIntelHD3000Graphics          7.3.2
    com.apple.driver.AppleBacklight          170.2.2
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleUSBTCButtons          227.6
    com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.8f17
    com.apple.driver.AppleUSBTCKeyboard          227.6
    com.apple.driver.AppleIRController          312
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          33
    com.apple.iokit.SCSITaskUserClient          3.2.1
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCISerialATAPI          2.0.3
    com.apple.iokit.IOAHCIBlockStorage          2.1.0
    com.apple.driver.AppleUSBHub          5.1.0
    com.apple.driver.AppleFWOHCI          4.9.0
    com.apple.driver.AirPort.Brcm4331          561.7.22
    com.apple.driver.AppleSDXC          1.2.2
    com.apple.iokit.AppleBCM5701Ethernet          3.2.4b8
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleAHCIPort          2.3.1
    com.apple.driver.AppleUSBEHCI          5.1.0
    com.apple.driver.AppleACPIButtons          1.5
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.5
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0
    com.apple.nke.applicationfirewall          3.2.30
    com.apple.security.quarantine          1.4
    com.apple.security.TMSafetyNet          8
    com.apple.driver.AppleIntelCPUPowerManagement          195.0.0
    com.apple.iokit.IOSerialFamily          10.0.5
    com.apple.driver.DspFuncLib          2.2.5a5
    com.apple.iokit.IOSurface          80.0.2
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleHDAController          2.2.5a5
    com.apple.iokit.IOHDAFamily          2.2.5a5
    com.apple.iokit.IOAudioFamily          1.8.6fc18
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.AppleGraphicsControl          3.1.33
    com.apple.driver.AppleSMC          3.1.3d10
    com.apple.driver.IOPlatformPluginLegacy          5.0.0d8
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.IOPlatformPluginFamily          5.1.1d6
    com.apple.iokit.IONDRVSupport          2.3.4
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.driver.AppleIntelSNBGraphicsFB          7.3.2
    com.apple.iokit.IOGraphicsFamily          2.3.4
    com.apple.kext.triggers          1.0
    com.apple.driver.AppleUSBBluetoothHCIController          4.0.8f17
    com.apple.iokit.IOBluetoothFamily          4.0.8f17
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.5
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
    com.apple.driver.AppleUSBMultitouch          230.5
    com.apple.iokit.IOUSBHIDDriver          5.0.0
    com.apple.driver.AppleUSBMergeNub          5.1.0
    com.apple.driver.AppleUSBComposite          5.0.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.1
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1
    com.apple.driver.AppleThunderboltNHI          1.6.0
    com.apple.iokit.IOThunderboltFamily          2.0.3
    com.apple.iokit.IOUSBUserClient          5.0.0
    com.apple.iokit.IOFireWireFamily          4.4.8
    com.apple.iokit.IO80211Family          420.3
    com.apple.iokit.IOEthernetAVBController          1.0.1b1
    com.apple.iokit.IONetworkingFamily          2.1
    com.apple.iokit.IOAHCIFamily          2.0.8
    com.apple.iokit.IOUSBFamily          5.1.0
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOHIDFamily          1.7.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          177.11
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.driver.DiskImages          331.7
    com.apple.iokit.IOStorageFamily          1.7.2
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.5
    com.apple.iokit.IOPCIFamily          2.7
    com.apple.iokit.IOACPIFamily          1.4

  • Error message - "You need to restart your computer". With Kernel Panic Logs. Please help identify the problem.

    Hi, just now my computer just popped out an error message saying that "You need to restart your computer". I was able to power the iMac back (and i'm typing from my iMac). I did some research about it and it has something to do with the kernel panic..either hardware or software. Since i was able to power back my iMac, i supposed it was software-related problem? Here's the log from /Library/Logs/DiagnosticReports/
    I'm sorry it was quite long and i have no idea how to attach the text file which i have saved. What could be the problem here? And any suggestions to avoid this from happening again? My heart skipped a beat just now.. Hopefully it was no something serious such as hardware problems..
    thank you!
    [quote]
    Mon Jan  7 04:41:39 2013
    panic(cpu 1 caller 0xffffff8000545709): "complete() while dma active"@/SourceCache/xnu/xnu-1504.15.3/iokit/Kernel/IOMemoryDescriptor.cpp:2273
    Backtrace (CPU 1), Frame : Return Address
    0xffffff8060213ba0 : 0xffffff8000204d15
    0xffffff8060213ca0 : 0xffffff8000545709
    0xffffff8060213ce0 : 0xffffff7f80e90e34
    0xffffff8060213d30 : 0xffffff7f80e8aac2
    0xffffff8060213d80 : 0xffffff7f813c6b84
    0xffffff8060213df0 : 0xffffff7f80d740ff
    0xffffff8060213e20 : 0xffffff7f80d7ec07
    0xffffff8060213e50 : 0xffffff7f80d7ed70
    0xffffff8060213ea0 : 0xffffff7f80d7fb39
    0xffffff8060213ef0 : 0xffffff7f80d7c076
    0xffffff8060213f10 : 0xffffff800053b31f
    0xffffff8060213f60 : 0xffffff800053afc5
    0xffffff8060213fa0 : 0xffffff80002c8527
          Kernel Extensions in backtrace (with dependencies):
             com.apple.iokit.IOAHCIBlockStorage(1.6.6)@0xffffff7f813c4000->0xffffff7f813d8ff f
                dependency: com.apple.iokit.IOAHCIFamily(2.0.7)@0xffffff7f80d72000
                dependency: com.apple.iokit.IOStorageFamily(1.6.3)@0xffffff7f80e83000
             com.apple.driver.AppleAHCIPort(2.2.0)@0xffffff7f80d79000->0xffffff7f80d90fff
                dependency: com.apple.iokit.IOAHCIFamily(2.0.7)@0xffffff7f80d72000
                dependency: com.apple.iokit.IOPCIFamily(2.6.8)@0xffffff7f80826000
             com.apple.iokit.IOAHCIFamily(2.0.7)@0xffffff7f80d72000->0xffffff7f80d78fff
             com.apple.iokit.IOStorageFamily(1.6.3)@0xffffff7f80e83000->0xffffff7f80e9cfff
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    10K549
    Kernel version:
    Darwin Kernel Version 10.8.0: Tue Jun  7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
    System model name: iMac12,1 (Mac-942B5BF58194151B)
    System uptime in nanoseconds: 16972898800986
    unloaded kexts:
    com.apple.driver.AppleUSBUHCI          4.2.5 (addr 0xffffff7f81330000, size 0x65536) - last unloaded 96015086516
    loaded kexts:
    com.google.filesystems.fusefs          2.1.9 - last loaded 8029647925508
    com.bresink.driver.BRESINKx86Monitoring          9.0
    com.avatron.AVExFramebuffer          1.6.1
    com.Cycling74.driver.Soundflower          1.5.2
    com.logmein.driver.LogMeInSoundDriver          1.0.0
    com.avatron.AVExVideo          1.6.1
    com.squirrels.airparrot.framebuffer          3
    com.squirrels.driver.AirParrotSpeakers          1.7
    com.rim.driver.BlackBerryUSBDriverInt          0.0.74
    com.apple.filesystems.msdosfs          1.6.3
    com.apple.driver.AppleBluetoothMultitouch          54.3
    com.apple.driver.AGPM          100.12.31
    com.apple.driver.AppleHWSensor          1.9.3d0
    com.apple.driver.AppleMikeyHIDDriver          1.2.0
    com.apple.driver.AppleHDA          2.0.8f3
    com.apple.driver.AppleMikeyDriver          2.0.8f3
    com.apple.driver.AppleUpstreamUserClient          3.5.7
    com.apple.driver.AppleMCCSControl          1.0.26
    com.apple.driver.AudioAUUC          1.57
    com.apple.kext.ATIFramebuffer          6.4.2
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AudioIPCDriver          1.1.6
    com.apple.driver.AirPort.Atheros9388          426.35.3
    com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0a1
    com.apple.filesystems.autofs          2.1.0
    com.apple.driver.AppleLPC          1.5.1
    com.apple.driver.AppleBacklight          170.0.48
    com.apple.ATIRadeonX3000          6.4.2
    com.apple.kext.AppleSMCLMU          1.5.2d10
    com.apple.driver.AppleIntelHDGraphics          6.4.2
    com.apple.driver.AppleIntelSNBGraphicsFB          6.4.2
    com.apple.iokit.SCSITaskUserClient          2.6.9
    com.apple.driver.AppleIRController          303.8
    com.apple.driver.AppleUSBCardReader          2.6.1
    com.apple.iokit.IOAHCIBlockStorage          1.6.6
    com.apple.BootCache          31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.driver.AppleFWOHCI          4.7.7
    com.apple.iokit.AppleBCM5701Ethernet          3.0.8b2
    com.apple.driver.AppleUSBHub          4.2.5
    com.apple.driver.AppleEFINVRAM          1.4.0
    com.apple.driver.AppleAHCIPort          2.2.0
    com.apple.driver.AppleUSBEHCI          4.2.6
    com.apple.driver.AppleACPIButtons          1.3.6
    com.apple.driver.AppleRTC          1.3.1
    com.apple.driver.AppleHPET          1.5
    com.apple.driver.AppleSMBIOS          1.7
    com.apple.driver.AppleACPIEC          1.3.6
    com.apple.driver.AppleAPIC          1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient          142.6.0
    com.apple.security.sandbox          1
    com.apple.security.quarantine          0
    com.apple.nke.applicationfirewall          2.1.14
    com.apple.driver.AppleIntelCPUPowerManagement          142.6.0
    com.apple.driver.AppleBluetoothHIDKeyboard          141.5
    com.apple.driver.AppleHIDKeyboard          141.5
    com.apple.driver.IOBluetoothHIDDriver          2.4.5f3
    com.apple.driver.AppleMultitouchDriver          207.11
    com.apple.driver.AppleProfileReadCounterAction          17
    com.apple.driver.DspFuncLib          2.0.8f3
    com.apple.driver.AppleProfileTimestampAction          10
    com.apple.driver.AppleProfileThreadInfoAction          14
    com.apple.driver.AppleProfileRegisterStateAction          10
    com.apple.driver.AppleProfileKEventAction          10
    com.apple.driver.AppleProfileCallstackAction          20
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.iokit.IOFireWireIP          2.0.4
    com.apple.iokit.IOSurface          74.2
    com.apple.iokit.IOBluetoothSerialManager          2.4.5f3
    com.apple.iokit.IOSerialFamily          10.0.3
    com.apple.driver.AppleHDAController          2.0.8f3
    com.apple.iokit.IOHDAFamily          2.0.8f3
    com.apple.iokit.IOAudioFamily          1.8.3fc2
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.ApplePolicyControl          3.0.17
    com.apple.iokit.IO80211Family          320.1
    com.apple.iokit.AppleProfileFamily          41
    com.apple.driver.IOPlatformPluginFamily          4.7.0a1
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleGraphicsControl          3.0.17
    com.apple.driver.AppleBacklightExpert          1.0.2
    com.apple.driver.AppleThunderboltEDMSink          1.1.3
    com.apple.driver.AppleThunderboltEDMSource          1.1.3
    com.apple.kext.ATI6000Controller          6.4.2
    com.apple.kext.ATISupport          6.4.2
    com.apple.iokit.IONDRVSupport          2.2.1
    com.apple.iokit.IOGraphicsFamily          2.2.1
    com.apple.driver.AppleSMC          3.1.0d5
    com.apple.driver.AppleThunderboltDPOutAdapter          1.5.9
    com.apple.driver.AppleThunderboltDPInAdapter          1.5.9
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.5.9
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.1
    com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController          2.4.5f3
    com.apple.iokit.IOBluetoothFamily          2.4.5f3
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.9
    com.apple.iokit.IOBDStorageFamily          1.6
    com.apple.iokit.IODVDStorageFamily          1.6
    com.apple.iokit.IOCDStorageFamily          1.6.1
    com.apple.iokit.IOUSBHIDDriver          4.2.5
    com.apple.iokit.IOAHCISerialATAPI          1.2.6
    com.apple.driver.AppleUSBMergeNub          4.2.5
    com.apple.driver.XsanFilter          402.1
    com.apple.driver.AppleThunderboltNHI          1.3.2
    com.apple.iokit.IOThunderboltFamily          1.7.4
    com.apple.iokit.IOFireWireFamily          4.2.7
    com.apple.iokit.IONetworkingFamily          1.10
    com.apple.iokit.IOUSBUserClient          4.2.4
    com.apple.iokit.IOAHCIFamily          2.0.7
    com.apple.driver.AppleEFIRuntime          1.4.0
    com.apple.iokit.IOHIDFamily          1.6.6
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          6
    com.apple.iokit.IOUSBMassStorageClass          2.6.7
    com.apple.driver.AppleUSBComposite          3.9.0
    com.apple.iokit.IOSCSIBlockCommandsDevice          2.6.9
    com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.9
    com.apple.iokit.IOUSBFamily          4.2.6
    com.apple.driver.DiskImages          289.1
    com.apple.iokit.IOStorageFamily          1.6.3
    com.apple.driver.AppleACPIPlatform          1.3.6
    com.apple.iokit.IOPCIFamily          2.6.8
    com.apple.iokit.IOACPIFamily          1.3.0
    [/quote]

    Suggest you uninstall SoundFlower, LogMeIn and AirParrot and see if that changes anything.
    Allan

  • My mac has started displaying a message stating "You need to restart your computer".  Web says it's kind of kernel panic! Is this a hardware problem? Do i need to contact my distributor? please help..it annoys me very much..

    My mac has started displaying a message stating "You need to restart your computer".  Web says it's kind of kernel panic! Is this a hardware problem? Do i need to contact my distributor? please help..it annoys me very much..

    Hello welcome to the ASC user to user forums
    please see these support documents
    http://support.apple.com/kb/TS2570
    http://support.apple.com/kb/TS1440
    http://support.apple.com/kb/HT1455
    http://support.apple.com/kb/ht3964
    http://support.apple.com/kb/HT1379
    http://support.apple.com/kb/ht1379
    http://support.apple.com/kb/HT1509

  • "You need to restart your computer" / Kernel Panic issue

    Hi guys,
    Need your help. i have an mbp i7 13 inch model and just today i am experiencing this " you need to restart your computer" error. i read that this is a kernel panic issue/error. but what do i do? what's wrong?
    Below is what appears on the log after I restart the computer _______________________________________________________________________________ ______________________________________________________
    Interval Since Last Panic Report:  3634 sec
    Panics Since Last Report:          2
    Anonymous UUID:                    33E6B9BF-3C91-42AC-8CFF-70961F171CFA
    Thu Apr 21 04:31:52 2011
    panic(cpu 2 caller 0xffffff80002d11f4): Kernel trap at 0xffffff7f80bf7f03, type 13=general protection, registers:
    CR0: 0x000000008001003b, CR2: 0xffffff808cd76d20, CR3: 0x0000000000100000, CR4: 0x0000000000040660
    RAX: 0x30ec8348f87d8994, RBX: 0xffffff7f80bf7dc2, RCX: 0xffffff805ac3b100, RDX: 0xffffff800da3cd08
    RSP: 0xffffff805f763b40, RBP: 0xffffff805f763b60, RSI: 0x0000000000000002, RDI: 0xffffff7f80bf7dc2
    R8:  0x00000000000005f0, R9:  0x0000000000000000, R10: 0x0000000000000094, R11: 0xffffff80004f4f48
    R12: 0x0000000000000008, R13: 0x0000000000000246, R14: 0xffffff805f763b30, R15: 0xffffff800b3d0000
    RFL: 0x0000000000010202, RIP: 0xffffff7f80bf7f03, CS:  0x0000000000000008, SS:  0x0000000000000010
    Error code: 0x0000000000000000
    Backtrace (CPU 2), Frame : Return Address
    0xffffff805f7637e0 : 0xffffff8000204d15
    0xffffff805f7638e0 : 0xffffff80002d11f4
    0xffffff805f763a30 : 0xffffff80002e3f1a
    0xffffff805f763a40 : 0xffffff7f80bf7f03
    0xffffff805f763b60 : 0xffffff7f80bf8ab3
    0xffffff805f763bd0 : 0xffffff7f80bf97de
    0xffffff805f763c10 : 0xffffff7f80dbe562
    0xffffff805f763d10 : 0xffffff7f810670e5
    0xffffff805f763dd0 : 0xffffff7f81067fac
    0xffffff805f763e80 : 0xffffff7f810686af
    0xffffff805f763ea0 : 0xffffff7f81061dad
    0xffffff805f763ed0 : 0xffffff800053bdd4
    0xffffff805f763f10 : 0xffffff800053b2b7
    0xffffff805f763f60 : 0xffffff800053af5d
    0xffffff805f763fa0 : 0xffffff80002c84f7
          Kernel Extensions in backtrace (with dependencies):
             com.apple.driver.AppleUSBEthernetHost(2.1.1)@0xffffff7f80bf7000->0xffffff7f80bf cfff
                dependency: com.apple.iokit.IONetworkingFamily(1.10)@0xffffff7f80894000
                dependency: com.apple.iokit.IOUSBFamily(4.2.0)@0xffffff7f80db6000
             com.apple.driver.AppleUSBEHCI(4.2.0)@0xffffff7f8105e000->0xffffff7f81074fff
                dependency: com.apple.iokit.IOUSBFamily(4.2.0)@0xffffff7f80db6000
                dependency: com.apple.iokit.IOPCIFamily(2.6.2)@0xffffff7f8081d000
             com.apple.iokit.IOUSBFamily(4.2.0)@0xffffff7f80db6000->0xffffff7f80deffff
                dependency: com.apple.iokit.IOPCIFamily(2.6.2)@0xffffff7f8081d000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    10J3250
    Kernel version:
    Darwin Kernel Version 10.7.3: Sun Mar  6 13:37:56 PST 2011; root:xnu-1504.14.2~1/RELEASE_X86_64
    System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
    System uptime in nanoseconds: 286187214153
    unloaded kexts:
    com.apple.driver.AppleUSBUHCI          4.2.0 (addr 0xffffff7f810a3000, size 0x65536) - last unloaded 106691127607
    loaded kexts:
    com.vmware.kext.vmnet          3.1.2
    com.vmware.kext.vmioplug          3.1.2
    com.vmware.kext.vmci          3.1.2
    com.vmware.kext.vmx86          3.1.2
    com.apple.driver.AppleUSBEthernetHost          2.1.1 - last loaded 255489704091
    com.apple.driver.AppleHWSensor          1.9.3d0
    com.apple.filesystems.ntfs          3.4
    com.apple.driver.AGPM          100.12.31
    com.apple.driver.AppleMikeyHIDDriver          1.2.0
    com.apple.driver.AppleHDA          2.0.2f10
    com.apple.driver.AppleMikeyDriver          2.0.2f10
    com.apple.driver.AppleUpstreamUserClient          3.5.4
    com.apple.driver.AppleMCCSControl          1.0.17
    com.apple.driver.AudioAUUC          1.54
    com.apple.driver.SMCMotionSensor          3.0.1d2
    com.apple.driver.AppleIntelHDGraphics          6.3.2
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AudioIPCDriver          1.1.6
    com.apple.driver.ACPI_SMC_PlatformPlugin          4.6.0d12
    com.apple.driver.AppleLPC          1.5.1
    com.apple.driver.AppleBacklight          170.0.46
    com.apple.kext.AppleSMCLMU          1.5.2d6
    com.apple.driver.AppleIntelSNBGraphicsFB          6.3.2
    com.apple.filesystems.autofs          2.1.0
    com.apple.driver.AppleUSBTCButtons          201.2
    com.apple.driver.AppleUSBTCKeyboard          201.2
    com.apple.driver.AppleIRController          303.8
    com.apple.BootCache          31
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.iokit.SCSITaskUserClient          2.6.6
    com.apple.iokit.IOAHCIBlockStorage          1.6.3
    com.apple.driver.AppleUSBHub          4.2.0
    com.apple.driver.AirPort.Brcm4331          429.10.2
    com.apple.driver.AppleSDXC          1.0.2
    com.apple.iokit.AppleBCM5701Ethernet          3.0.2b8
    com.apple.driver.AppleEFINVRAM          1.4.0
    com.apple.driver.AppleSmartBatteryManager          160.0.0
    com.apple.driver.AppleFWOHCI          4.7.3
    com.apple.driver.AppleAHCIPort          2.1.6
    com.apple.driver.AppleUSBEHCI          4.2.0
    com.apple.driver.AppleACPIButtons          1.3.6
    com.apple.driver.AppleRTC          1.3.1
    com.apple.driver.AppleHPET          1.5
    com.apple.driver.AppleSMBIOS          1.7
    com.apple.driver.AppleACPIEC          1.3.6
    com.apple.driver.AppleAPIC          1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient          142.4.1
    com.apple.security.sandbox          1
    com.apple.security.quarantine          0
    com.apple.nke.applicationfirewall          2.1.11
    com.apple.driver.AppleIntelCPUPowerManagement          142.4.1
    com.apple.driver.AppleThunderboltDPOutAdapter          1.1.1
    com.apple.driver.AppleThunderboltDPInAdapter          1.1.1
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.1.1
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.0.5
    com.apple.driver.DspFuncLib          2.0.2f10
    com.apple.driver.AppleProfileReadCounterAction          17
    com.apple.driver.AppleProfileTimestampAction          10
    com.apple.driver.AppleProfileThreadInfoAction          14
    com.apple.driver.AppleProfileRegisterStateAction          10
    com.apple.driver.AppleProfileKEventAction          10
    com.apple.driver.AppleProfileCallstackAction          20
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.iokit.IOFireWireIP          2.0.3
    com.apple.driver.AppleThunderboltNHI          1.1.9
    com.apple.iokit.IOThunderboltFamily          1.2.2
    com.apple.iokit.IOSurface          74.2
    com.apple.iokit.IOBluetoothSerialManager          2.4.4f2
    com.apple.iokit.IOSerialFamily          10.0.3
    com.apple.iokit.IOAudioFamily          1.8.3fc2
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.AppleHDAController          2.0.2f10
    com.apple.iokit.IOHDAFamily          2.0.2f10
    com.apple.iokit.AppleProfileFamily          41
    com.apple.driver.IOPlatformPluginFamily          4.6.0d12
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleBacklightExpert          1.0.1
    com.apple.iokit.IONDRVSupport          2.2
    com.apple.driver.AppleSMC          3.1.0d5
    com.apple.iokit.IOGraphicsFamily          2.2
    com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.4f2
    com.apple.driver.AppleUSBBluetoothHCIController          2.4.4f2
    com.apple.iokit.IOBluetoothFamily          2.4.4f2
    com.apple.driver.AppleUSBMultitouch          207.5
    com.apple.iokit.IOUSBHIDDriver          4.2.0
    com.apple.driver.AppleUSBMergeNub          4.2.0
    com.apple.driver.AppleUSBComposite          3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.6
    com.apple.iokit.IOBDStorageFamily          1.6
    com.apple.iokit.IODVDStorageFamily          1.6
    com.apple.iokit.IOCDStorageFamily          1.6.1
    com.apple.driver.XsanFilter          402.1
    com.apple.iokit.IOAHCISerialATAPI          1.2.5
    com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.6
    com.apple.iokit.IOUSBUserClient          4.2.0
    com.apple.iokit.IO80211Family          320.1
    com.apple.iokit.IONetworkingFamily          1.10
    com.apple.iokit.IOFireWireFamily          4.2.6
    com.apple.iokit.IOAHCIFamily          2.0.5
    com.apple.iokit.IOUSBFamily          4.2.0
    com.apple.driver.AppleEFIRuntime          1.4.0
    com.apple.iokit.IOHIDFamily          1.6.6
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          6
    com.apple.driver.DiskImages          289
    com.apple.iokit.IOStorageFamily          1.6.3
    com.apple.driver.AppleACPIPlatform          1.3.6
    com.apple.iokit.IOPCIFamily          2.6.2
    com.apple.iokit.IOACPIFamily          1.3.0
    Model: MacBookPro8,1, BootROM MBP81.0047.B04, 2 processors, Intel Core i7, 2.7 GHz, 4 GB, SMC 1.68f96
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.10.2)
    Bluetooth: Version 2.4.4f2, 2 service, 12 devices, 1 incoming serial ports
    Network Service: iPhone USB, Ethernet, en2
    Serial ATA Device: Hitachi HTS545050B9A302, 465.76 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: FaceTime HD Camera (Built-in), 0x05ac  (Apple Inc.), 0x8509, 0xfa200000 / 3
    USB Device: Hub, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 6
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x821a, 0xfa113000 / 9
    USB Device: iPhone, 0x05ac  (Apple Inc.), 0x1297, 0xfa130000 / 5
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0245, 0xfa120000 / 4
    USB Device: Hub, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd110000 / 3

    Firstly, I'd disconnect the USB Ethernet device you are using.  Secondly, I'd boot into safe mode to see if the panic is being caused by VM Fusion's extensions.
    Also visit The XLab FAQs and read the FAQ on diagnosing kernel panics.

  • Can't get past a grey "you need to restart your computer screen"

    Hello,
    I have a few month old iMac 27" i7 quad core for music use and did an update this morning which consisted of an itunes update and update to the screen firmware and two other things I can't remember. Do the usual install and restart business and am now met with the following error:
    panic(cpu 0 caller 0x558271): "Unable to find device driver for this platform: \"ACPI". \n"@/SourceCache/xnu/xnu-1504.3.12......................
    Debugger called: <panic>
    Backtrace (CPU 0) , Frame: Return Address (4 potential args on stack)
    7 lines of numbers and letters (please let me know if you need these)
    BSD process name correspoding to current thread: Unknown
    Mac OS Version:
    Not yet set
    Kernal Version:
    Darwin Kernel Version 10.3.0...............
    System uptime in nanoseconds: 322691563
    This is on the grey screen with the multi lingual "you need to restart your computer message"
    Holding shift on startup bypasses the screen and allows me to eject the disk and boot in safe mode or whatever it's called but the bar down the bottom fills up and I'm just left with the rotating bars and the apple logo.
    I have tried a few different suggestions I have found on other threads about holding a certain key to start in safe mode or something to that effect but nothing has worked.
    I have inserted the OSX install dvd that came with the computer and restarted but that did nothing and now I cannot eject it.
    I have backed up a lot of the stuff on there but it will be a huuuuuge inconvenience if I lose the data on this thing.
    Any help is greatly appreciated!
    Cheers,
    Stephen

    This is called a "kernel panic" (the multi-lingual restart screen). Solving them can be tricky. From the sounds of it, you can probably rule out hardware, but you probably have pretty severe system damage, probably caused by bad hard drive damage. But without more information, it's hard to say. Try looking over [the X Lab FAQ on resolving kernel panics|http://www.thexlab.com/faqs/kernelpanics.html].

  • You need to restart your computer/can't mount Macintosh HD

    My problem is a bit of a complicated one and I have a lot of background info to explain, therefore I will try to go into great detail so please bear with me.
    A couple of days ago I used Boot Camp to install Windows Vista on my Macbook. Everything was working fine and I used vista with no problems for a few days. Then yesterday I was playing a game in Vista and instead of manually quiting out of the game I took the lazy way out and just pressed the power button on my Mac which I had set in Vista to power down the computer. After a few second Vista shut down like it should have and the computer was off. I then pressed the power button again to turn on the computer. My startup disk at this point was Macintosh HD so I just let it boot up onto that volume.
    And that's where the problems began. OS X booted BUT not all the way. It went past the startup chime, past the gray Apple, all the way to the blue screen with the rotating gear. But then it just stopped there. At first I thought the computer was just slow starting up because I shut down from Vista in a strange way but after a substantial amount of time of OS X not going past that point with the blue screen and rotating gear I decided to restart by pressing the power button for a few seconds and then pressing it again to start up. It went to the same place and hanged again. I did this 3 or 4 more times with no luck.
    At this point, I consulted my Macbook manual and found out what to do if the computer doesn't start up. The best solution I could find by looking through pages 43 to 45 was to *zap the PRAM*. Simple enough, I restarted the computer and did the key combination and it restarted. Upon being restarted, it no longer went to the blue screen. No, no, not even close. It showed me the gray Apple logo and then after a second or two showed me the dreaded "You need to restart your computer" screen in four languages. No matter how many times I restarted and booted into OS X, it always showed that.
    Now I have tried rezapping the PRAM probably ten times now and all it does is it shows me that as I have now learned "kernel panic" screen.
    So I thought maybe I could repair the volume using Disk Utility on my OS X Installation DVD. So I did just that. I repaired the Macintosh HD volume. And that's when I noticed something strange. The Macintosh HD Volume was grayed out. I could still click on it and Disk Utility would still display options for what I could do with it but it was greyed out. It didn't take me long to find out that the volume was not mounted. I noticed this because my "Untitled" Windows Vista volume was not grayed out and had an "unmount" button. Again it didn't take me long to figure out that I should just click the mount button and my problems would be over. So I clicked and nothing happened. It just did something for a few seconds but didn't mount it. I don't know how many times I clicked on that **** button (out of frustration) but nothing happened.
    And this is where I am now, with no idea about what I can do. My biggest worry is that I'll have to format the Macintosh HD and reinstall OS X but that's really my last, last resort because I have documents that are not backed up anywhere else and it would be a great hassle to restore them. If I was wiser I would have bought backup software for my Mac but I only bought it a month ago and went on an overseas trip in a very far away place a few days after buying it.
    Anyway, it would be great if there was some sort of solution to fix this problem without wiping my volume clean. If there is none, and trust me, I'd try anything as long as I don't lose my files, then is there some sort of utility that can back up my volume onto a DVD or external hard-drive or something without booting up into OS X??
    By the way, if this helps in any way: I have no problems booting up and using the Windows Vista volume.
    Thanks in advance, and please help me.

    Hello,
    First of all thanks for the reply. The only problem is that I've already tried what you suggested. When I press the option key on the keyboard with the installation cd inserted I see what I am supposed to, the CD, Windows Vista and Macintosh HD. When I select Macintosh HD it does that same thing, goes to the "restart your computer" screen.
    If I try to change the startup disk from the OS X Installation disk the only two volumes that show up are "Windows Vista on Untitled" and the "OS X Installation" disk, no Macintosh HD to even choose. I believe the reason for this is because Macintosh HD but as I have already said, it just can't be mounted.
    I think the reason that Macintosh HD shows up when I press Option at startup is because Apple has hard-coded it in so that it's always there, no matter if you can actually access it or not depending on whether or not it's mounted.
    Right now the best thing for me is to find out how to mount Macintosh HD, if it has to be done manually through Terminal I'll do it, I just need the syntax but something tells me if it doesn't work through GUI it probably won't work through command prompt.
    Anyway, thanks for the reply. Let's hope we get something.

  • "You need to restart your computer. Hold down the power button for seve..."

    Hello,
    I have recently been getting this same message "You need to restart your computer. Hold down the power button for several seconds or press the Restart button." whenever I start up my computer. It happens about 95% of the time. I have been reading on different forums that I should reset the PRam and the NVRam and I have been doing so and it does help as it does EVENTUALLY start up (sometimes takes me 5-10 min. to get it to start up).
    I have also read that it may be the RAM that is loose, so I did check that and made sure that the ram is properly placed (which it is).
    I don't know what else I can do. Should I reformat and reinstall Mac OS X?
    Here is the exact error form the dump:
    IOAPIC: Version 0x20 Vectors 64:87
    AppleACPIPlatformExpert::start failed
    panic(cpu 0 caller 0x55c095): "Unable to find driver for this platform: \"Macbook 2,1\".\n"@/SourceCache/xnu/xnu-1504.9.26/iokit/Kernel/IOPlatformExpert.cpp:1389
    Debugger called: <panic>

    Well just got around to installing the new HDD and RAM yesterday, and I am sad to say... that the problem persists. :/
    I reseated the memory and made sure they were in there properly, and I also installed the HDD and ran DiskUtility before I erased/reformatted and installed a fresh version of MacOSX Leopard, then updated to Snow Leopard.
    As long as I am using my computer everything works fine, the problem occurs when the machine is shut off or put to sleep for a long period of time. Because when I shut it off and turn it right back on a few minutes later it works, or if I shut the lid and open it 10-20 min. later everything works fine, it's only when the machine is off or asleep for long periods of time.
    So, I do not know what else can be wrong.
    Should I try to take out the old RAM and just leave the new module in and see if that works out? See if that specific module is faulty?

  • I have a MacBook Pro 13.3 OS- MAC OS X LION.Whenever I am staring the computer, it says You need to restart your computer by pressing the power button.I did this number of times and everytime it freezes to the same screen.Solution needed urgently pls.

    I have a MacBook Pro 13.3 OS- MAC OS X LION.
    Whenever I am staring the computer, it says You need to restart your computer by pressing the power button.
    I did this number of times and everytime it freezes to the same screen.Solution needed urgently pls.
    Thank you for any help in this regard that comes fast.

    The details of the kernel-panic report is as follows-
    Interval Since Last Panic Report:  1458653 sec
    Panics Since Last Report:          6
    Anonymous UUID:                    70BA6A**************************************************
    Sun Sep 16 23:00:13 2012
    panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff8000290560, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000000800028, CR3: 0x000000000a509005, CR4: 0x00000000001606e0
    RAX: 0x0000000000000001, RBX: 0x0000000000820000, RCX: 0xffffff801122dc40, RDX: 0x0000000000020501
    RSP: 0xffffff80ef3d3da0, RBP: 0xffffff80ef3d3dc0, RSI: 0x000000002b1d78b6, RDI: 0xffffff800342d280
    R8:  0xffffff80ef3d3f08, R9:  0xffffff80ef3d3ef8, R10: 0x000000010d901000, R11: 0x0000000000000206
    R12: 0xffffff800342d280, R13: 0x0000000000000000, R14: 0xffffff8011cd6500, R15: 0x0000000000800000
    RFL: 0x0000000000010206, RIP: 0xffffff8000290560, CS:  0x0000000000000008, SS:  0x0000000000000000
    CR2: 0x0000000000800028, Error code: 0x0000000000000000, Faulting CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff80ef3d3a50 : 0xffffff8000220792
    0xffffff80ef3d3ad0 : 0xffffff80002c4794
    0xffffff80ef3d3c80 : 0xffffff80002da55d
    0xffffff80ef3d3ca0 : 0xffffff8000290560
    0xffffff80ef3d3dc0 : 0xffffff800026c9c3
    0xffffff80ef3d3f40 : 0xffffff80002c3fbb
    0xffffff80ef3d3fb0 : 0xffffff80002da481
    BSD process name corresponding to current thread: fsck_hfs
    Mac OS version:
    11E2620
    Kernel version:
    Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64
    Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755
    System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
    System uptime in nanoseconds: 4850001132
    last loaded kext at 1796984176: com.apple.driver.BroadcomUSBBluetoothHCIController    4.0.7f2 (addr 0xffffff7f80e16000, size 57344)
    loaded kexts:
    com.apple.driver.BroadcomUSBBluetoothHCIController    4.0.7f2
    com.apple.driver.AppleUSBTCButtons    227.6
    com.apple.driver.AppleUSBTCKeyEventDriver    227.6
    com.apple.driver.AppleUSBTCKeyboard    227.6
    com.apple.driver.AppleIRController    312
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    33
    com.apple.iokit.SCSITaskUserClient    3.2.1
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCISerialATAPI    2.0.3
    com.apple.iokit.IOAHCIBlockStorage    2.0.4
    com.apple.driver.AppleFWOHCI    4.8.9
    com.apple.driver.AirPort.Brcm4331    560.7.21
    com.apple.driver.AppleSDXC    1.2.2
    com.apple.driver.AppleUSBHub    5.0.8
    com.apple.iokit.AppleBCM5701Ethernet    3.2.4b8
    com.apple.driver.AppleEFINVRAM    1.6.1
    com.apple.driver.AppleSmartBatteryManager    161.0.0
    com.apple.driver.AppleAHCIPort    2.3.0
    com.apple.driver.AppleUSBEHCI    5.0.7
    com.apple.driver.AppleUSBXHCI    1.0.7
    com.apple.driver.AppleACPIButtons    1.5
    com.apple.driver.AppleRTC    1.5
    com.apple.driver.AppleHPET    1.7
    com.apple.driver.AppleSMBIOS    1.9
    com.apple.driver.AppleACPIEC    1.5
    com.apple.driver.AppleAPIC    1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient    195.0.0
    com.apple.nke.applicationfirewall    3.2.30
    com.apple.security.quarantine    1.3
    com.apple.security.TMSafetyNet    8
    com.apple.driver.AppleIntelCPUPowerManagement    195.0.0
    com.apple.driver.AppleUSBBluetoothHCIController    4.0.7f2
    com.apple.iokit.IOBluetoothFamily    4.0.7f2
    com.apple.driver.AppleFileSystemDriver    13
    com.apple.driver.AppleUSBMultitouch    230.5
    com.apple.driver.AppleThunderboltDPInAdapter    1.8.4
    com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.4
    com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.5
    com.apple.iokit.IOUSBHIDDriver    5.0.0
    com.apple.driver.AppleUSBMergeNub    5.0.7
    com.apple.driver.AppleUSBComposite    5.0.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.2.1
    com.apple.iokit.IOBDStorageFamily    1.7
    com.apple.iokit.IODVDStorageFamily    1.7.1
    com.apple.iokit.IOCDStorageFamily    1.7.1
    com.apple.driver.AppleThunderboltNHI    1.6.0
    com.apple.iokit.IOThunderboltFamily    2.0.3
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.2.1
    com.apple.iokit.IOFireWireFamily    4.4.5
    com.apple.iokit.IO80211Family    420.3
    com.apple.iokit.IOEthernetAVBController    1.0.1b1
    com.apple.iokit.IONetworkingFamily    2.1
    com.apple.iokit.IOUSBUserClient    5.0.0
    com.apple.iokit.IOAHCIFamily    2.0.8
    com.apple.iokit.IOUSBFamily    5.0.8
    com.apple.driver.AppleEFIRuntime    1.6.1
    com.apple.iokit.IOHIDFamily    1.7.1
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    177.5
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.driver.DiskImages    331.7
    com.apple.iokit.IOStorageFamily    1.7.2
    com.apple.driver.AppleKeyStore    28.18
    com.apple.driver.AppleACPIPlatform    1.5
    com.apple.iokit.IOPCIFamily    2.7
    com.apple.iokit.IOACPIFamily    1.4

  • Keep getting message - You need to restart your computer - iMac freezes

    My iMac freezes without notice, a dark screen comes over the monitor and the message "you need to restart your computer" appears.
    This happens randomly and I have no idea what causes this. I thought perhaps it was just a loose power cord, as the cord does seem quite loose.
    However, it happens after the machine has been running for some time. Before I have a chance to save my work, the computer tells me it has to shut down. It's not a consistent thing, so it's hard to know if it's the cord or not.
    This also happened half way through watching a DVD. Nothing was touched or moved, so it wouldn't appear that this is being caused by a loose cord.
    Can anyone shed some light on this problem? (I'm running Tiger on this machine with 700+ megs of RAM plus am using a Mac keyboard. Airport is installed but not in use.

    Hi there,
    I would first make sure your Mac is or isn't on any list contained here: http://www.apple.com/support/exchange_repair/imac.html - you may in fact have a faulty power supply which is covered by repair extension through Apple.
    Here's a brief explanation on a Kernel Panic: http://docs.info.apple.com/article.html?artnum=106227
    Good luck, Rick
    iMac G5 iSight 20" - 30G iPOD in Slimming Black - Mac OS X (10.4.8) - HP Pav 15" WS and Toshiba Sat 17" WS LP's - Canon 20D & A620 Kodak P880

  • Told "You Need To Restart Your Computer"

    Background: This is my second MacBook. It is a week 32, I have been using it for 3 weeks now, hasn't given me any serious problems, and is usually kept on (either with activity or sleeping) for several days in a row. The only suspicious thing happening lately is when I turn it on, the screen has flashed brightly really quickly, then back to black quickly, and then it starts to load like normal. So if anyone knows what that is either, it would be of help.
    This issue: I was on my MacBook tonight, using the Internet and iTunes, like normal, and out of nowhere the screen dims down and in the middle is a black box that says "You need to restart your computer. Press down on the power button..." in like 4 different languages. So, I did. Then I turned it back on and it loaded fine (but gave me the "Mac OS X shut down unexpectedly" message).
    The only thing odd about my use of it tonight would have to be that I was using it on my bed, so maybe not enough air was getting to the bottom of it. Could this cause it to force to shut down?
    Once again, this is the only major issue I've had with it so far. My old MacBook had several problems but never the "You need to restart your computer" in the black box one.
    Please help!

    in a row. The only suspicious thing happening lately
    is when I turn it on, the screen has flashed brightly
    really quickly, then back to black quickly, and then
    it starts to load like normal.
    That's normal behavior. Mine does it to.
    This issue: I was on my MacBook tonight, using
    the Internet and iTunes, like normal, and out of
    nowhere the screen dims down and in the middle is a
    black box that says "You need to restart your
    computer. Press down on the power button..." in like
    4 different languages.
    You experienced a kernel panic.
    http://docs.info.apple.com/article.html?artnum=106227
    They are usually hardware related. Disconnect any external devices.
    Did you install any third-party RAM? If so, pull it out and run it with just the stock RAM.
    -Bmer
    Mac Owners Support Group
    Join Us @ MacOSG.com
    ITMS: MacOSG Podcast
     An Apple User Group 

  • My Imac says "you need to restart your computer" after logging out and click on sleep. 10.6.8?

    My Imac recently gives a message "you need to restart your computer"  after logging out and clicking "sleep".  After a few seconds, gray screeen will roll down and give that messasge.  I disconnected  USB cable from my  printer.  Today,  after turning it on,  the log in screen showed then after 2 seconds the gray screen rolled down again and prompted "you need to restart the computer". I've read the apple communities about kernel panics but to no success. I have a 10.6.8, 2.7 ghz, 4GB.  This is the error that showed which I reported to apple mutiple times already.
    Panics Since Last Report:          4
    Anonymous UUID:                    522B583E-D9D7-463D-B57E-6849A69E41D9
    Wed Jan 22 11:52:33 2014
    panic(cpu 0 caller 0xffffff80002d1208): Kernel trap at 0xffffff7f80e2750d, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x00000000000001e0, CR3: 0x0000000000100000, CR4: 0x0000000000040660
    RAX: 0x000000000000000a, RBX: 0x00000000000001e0, RCX: 0x0000000001000000, RDX: 0x0000000000000000
    RSP: 0xffffff805e413eb0, RBP: 0xffffff805e413f10, RSI: 0x00000000000000dd, RDI: 0xffffff800b3eb7e0
    R8:  0x0000000000000003, R9:  0x0000000000000001, R10: 0x0000000000000007, R11: 0x0000000000000051
    R12: 0x000000000000000a, R13: 0xffffff804aa59004, R14: 0xffffff800d15f1b4, R15: 0x0000000000000000
    RFL: 0x0000000000010202, RIP: 0xffffff7f80e2750d, CS:  0x0000000000000008, SS:  0x0000000000000010
    Error code: 0x0000000000000000
    Backtrace (CPU 0), Frame : Return Address
    0xffffff805e413b50 : 0xffffff8000204d15
    0xffffff805e413c50 : 0xffffff80002d1208
    0xffffff805e413da0 : 0xffffff80002e3f4a
    0xffffff805e413db0 : 0xffffff7f80e2750d
    0xffffff805e413f10 : 0xffffff7f80e7f7d3
    0xffffff805e413f30 : 0xffffff800053e46d
    0xffffff805e413f60 : 0xffffff8000285b66
    0xffffff805e413fa0 : 0xffffff80002c8527
          Kernel Extensions in backtrace (with dependencies):
             com.apple.driver.AirPort.Atheros9388(426.35.3)@0xffffff7f80e1c000->0xffffff7f80 f66fff
                dependency: com.apple.iokit.IOPCIFamily(2.6.8)@0xffffff7f80804000
                dependency: com.apple.iokit.IO80211Family(320.1)@0xffffff7f80df7000
                dependency: com.apple.iokit.IONetworkingFamily(1.10)@0xffffff7f80ddd000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    10K549
    Kernel version:
    Darwin Kernel Version 10.8.0: Tue Jun  7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
    System model name: iMac12,2 (Mac-942B59F58194171B)
    System uptime in nanoseconds: 4614091555750
    unloaded kexts:
    com.apple.driver.AppleUSBUHCI          4.2.5 (addr 0xffffff7f80969000, size 0x65536) - last unloaded 128892379106
    loaded kexts:
    com.apple.filesystems.afpfs          9.7.1 - last loaded 1016854024083
    com.apple.nke.asp_tcp          5.0
    com.apple.filesystems.smbfs          1.6.7
    com.apple.filesystems.autofs          2.1.0
    com.apple.driver.AGPM          100.12.31
    com.apple.driver.AppleHWSensor          1.9.3d0
    com.apple.driver.AudioAUUC          1.57
    com.apple.driver.AppleUpstreamUserClient          3.5.7
    com.apple.driver.AppleMikeyHIDDriver          1.2.0
    com.apple.driver.AppleMCCSControl          1.0.26
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleMikeyDriver          2.0.8f3
    com.apple.kext.ATIFramebuffer          6.4.2
    com.apple.driver.AppleIntelHDGraphics          6.4.2
    com.apple.driver.AudioIPCDriver          1.1.6
    com.apple.driver.AppleHDA          2.0.8f3
    com.apple.ATIRadeonX3000          6.4.2
    com.apple.iokit.AppleBCM5701Ethernet          3.0.8b2
    com.apple.driver.AirPort.Atheros9388          426.35.3
    com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0a1
    com.apple.driver.AppleLPC          1.5.1
    com.apple.driver.AppleBacklight          170.0.48
    com.apple.kext.AppleSMCLMU          1.5.2d10
    com.apple.driver.AppleIntelSNBGraphicsFB          6.4.2
    com.apple.driver.AppleBluetoothMultitouch          54.3
    com.apple.driver.AppleUSBCardReader          2.6.1
    com.apple.driver.AppleIRController          303.8
    com.apple.iokit.SCSITaskUserClient          2.6.9
    com.apple.iokit.IOAHCIBlockStorage          1.6.6
    com.apple.driver.AppleFWOHCI          4.7.7
    com.apple.driver.AppleUSBHub          4.2.5
    com.apple.BootCache          31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.driver.AppleEFINVRAM          1.4.0
    com.apple.driver.AppleAHCIPort          2.2.0
    com.apple.driver.AppleUSBEHCI          4.2.6
    com.apple.driver.AppleACPIButtons          1.3.6
    com.apple.driver.AppleRTC          1.3.1
    com.apple.driver.AppleHPET          1.5
    com.apple.driver.AppleSMBIOS          1.7
    com.apple.driver.AppleACPIEC          1.3.6
    com.apple.driver.AppleAPIC          1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient          142.6.0
    com.apple.security.sandbox          1
    com.apple.security.quarantine          0
    com.apple.nke.applicationfirewall          2.1.14
    com.apple.driver.AppleIntelCPUPowerManagement          142.6.0
    com.apple.driver.AppleProfileReadCounterAction          17
    com.apple.driver.AppleProfileTimestampAction          10
    com.apple.driver.AppleProfileThreadInfoAction          14
    com.apple.driver.AppleProfileRegisterStateAction          10
    com.apple.driver.AppleProfileKEventAction          10
    com.apple.driver.AppleProfileCallstackAction          20
    com.apple.iokit.IOSurface          74.2
    com.apple.iokit.IOBluetoothSerialManager          2.4.5f3
    com.apple.iokit.IOSerialFamily          10.0.3
    com.apple.driver.DspFuncLib          2.0.8f3
    com.apple.iokit.IOAudioFamily          1.8.3fc2
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.driver.AppleBluetoothHIDKeyboard          141.5
    com.apple.driver.AppleHIDKeyboard          141.5
    com.apple.iokit.IOFireWireIP          2.0.4
    com.apple.iokit.AppleProfileFamily          41
    com.apple.driver.AppleHDAController          2.0.8f3
    com.apple.iokit.IOHDAFamily          2.0.8f3
    com.apple.driver.ApplePolicyControl          3.0.17
    com.apple.driver.AppleGraphicsControl          3.0.17
    com.apple.iokit.IO80211Family          320.1
    com.apple.iokit.IONetworkingFamily          1.10
    com.apple.driver.IOPlatformPluginFamily          4.7.0a1
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleBacklightExpert          1.0.2
    com.apple.iokit.IONDRVSupport          2.2.1
    com.apple.driver.AppleSMC          3.1.0d5
    com.apple.driver.AppleThunderboltEDMSink          1.1.3
    com.apple.driver.AppleThunderboltEDMSource          1.1.3
    com.apple.kext.ATI6000Controller          6.4.2
    com.apple.kext.ATISupport          6.4.2
    com.apple.iokit.IOGraphicsFamily          2.2.1
    com.apple.driver.IOBluetoothHIDDriver          2.4.5f3
    com.apple.driver.AppleMultitouchDriver          207.11
    com.apple.driver.AppleThunderboltDPOutAdapter          1.5.9
    com.apple.driver.AppleThunderboltDPInAdapter          1.5.9
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.5.9
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.1
    com.apple.iokit.IOUSBMassStorageClass          2.6.7
    com.apple.iokit.IOSCSIBlockCommandsDevice          2.6.9
    com.apple.iokit.IOUSBHIDDriver          4.2.5
    com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController          2.4.5f3
    com.apple.iokit.IOBluetoothFamily          2.4.5f3
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.9
    com.apple.iokit.IOBDStorageFamily          1.6
    com.apple.iokit.IODVDStorageFamily          1.6
    com.apple.iokit.IOCDStorageFamily          1.6.1
    com.apple.driver.XsanFilter          402.1
    com.apple.iokit.IOAHCISerialATAPI          1.2.6
    com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.9
    com.apple.driver.AppleThunderboltNHI          1.3.2
    com.apple.iokit.IOThunderboltFamily          1.7.4
    com.apple.driver.AppleUSBMergeNub          4.2.5
    com.apple.driver.AppleUSBComposite          3.9.0
    com.apple.iokit.IOFireWireFamily          4.2.7
    com.apple.iokit.IOUSBUserClient          4.2.4
    com.apple.iokit.IOAHCIFamily          2.0.7
    com.apple.iokit.IOUSBFamily          4.2.6
    com.apple.driver.AppleEFIRuntime          1.4.0
    com.apple.iokit.IOHIDFamily          1.6.6
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.TMSafetyNet          6
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.driver.DiskImages          289
    com.apple.iokit.IOStorageFamily          1.6.3
    com.apple.driver.AppleACPIPlatform          1.3.6
    com.apple.iokit.IOPCIFamily          2.6.8
    com.apple.iokit.IOACPIFamily          1.3.0
    Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.72f1
    Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
    Memory Module: global_name
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 0 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: ST31000528AS, 931.51 GB
    Serial ATA Device: OPTIARC DVD RW AD-5680H
    USB Device: FaceTime HD Camera (Built-in), 0x05ac  (Apple Inc.), 0x850b, 0xfa200000 / 3
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0xfa111000 / 6
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000 / 4
    USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfd110000 / 3
    What is going on with this error?

    It hasn't been acting up since I:
    1) Since I unplug my all in one printer with wifi (Hewlett Packard).  I barely use the printer and it keeps cleaning out the jets and wasting my **** ink.  Plus it'll do a loud self test @ 3:00 in the morning & by this time, I pulled my baseball bat from under the bed and ready to smash some skulls in the office room thinking its a burglar.
    But seriously it stop doing it. 
    This is a late reply but confirmed after 7 months.
    Note:  I shut down instead of sleep my Imac now because I hardly use it.

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