Pantalla tactil no funciona pavilion x360

Hola el problema que yo tengo es que tiene como un mes que me compre una pavilion x360 y como esta muy lenta y tenia muchas fallas con el windows 8 que tenia decidi en formatearla y colocarle el 8.1 y para eso tenia que borrar todo el disco hasta el recovery y ahora el proble es que la pantalla tactil no me funciona y ya intente de todo quisiera que alguien me pueda ayudar 

Hi @pacosklay ,
Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티
Thank you for your understanding
I work for HP. However I speak only for myself, not for HP nor anyone else

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    Hi @pacosklay ,
    Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
    German: HP Kundenforum
    Spanish: Foro de usuarios de HP
    French: Forum des utilisateurs
    Portuguese: Fórum dos usuários HP
    Chinese: 惠普个人客户支持论坛
    Korean: HP 지식커뮤니티
    Thank you for your understanding
    I work for HP. However I speak only for myself, not for HP nor anyone else

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