Pantech breakout auto mute, how do I turn it off?

With my Pantech Breakout, when I am on a call, if a button is accidentally pushed (by my cheek next to the phone for example), so that another screen than the current call opens on the - my microphone is automatically muted...I can still hear the call, but the other person can't hear me, I have to take the phone away from my head, get the screen on, and get the screen back to the call that I'm on...and I see that Mute is selected as I get back to the call screen, the mute disengages quickly.
I can't find any settings related to this, is there a way to make it stop? This happens a couple times a week, I"m in the middle of a conversation and the other person starts saying "hello, are you there, can you hear me?" because my microphone is muted...I can hear them but they can't hear me, and I didn't do anything except brush the screen or a button accidentally. Really irritating.
Any way to fix this?
thanks.
Christina

I understand your concerns with the sensitive screen on your phone when making calls tinawind! Your phone should automatically blackout when you bring the phone close to your face as the proximity sensor acknowledges that you are answering a phone call. If this is not working properly, try a quick press to the power button to blackout your screen before you bring it close to your ear. Keep us posted.
AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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Pantech breakout auto mute, how do I turn it off?

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