PANTECH UML290 DOESNT WORK FOR ONLINE GAMING PLSE HELP!!!

my modem is Pantech UML290 .i notice cannot play any online games...my old 3g modem works perfectly with the same games but this new service as far as online games or this modem apparently has issues...i have had nothing but problems, high ping rates and packet loss as well as jitter and no one with the exception of 1 service tech apparently cares TECH DID A PING TEST AT ADRESS ping -a 66.174.92.14 result were request timed out 4 times, packets sent=4 packets recieved=0 pakets loss = 4 , total= 100% loss, funny thing is i was still connected to internet and if you ping google.com 0 paket loss... apparently consistancy or server recognition might be a problem i dont know...maybe modem is bad...either way i cannot play any online games what so ever, when tested at speed test.com and pingtest.com states high ping and high jitter as well as packet loss, no one seems to have an answer for this note!! on old 3g device i had played these same online games without any problems...so this 4g modem and service advertises online gaming and steady streaming and i cannot do neither why??? someone plse help!!! also if you look under vz access manager statistics tab, you will see transfer and recieve rates like a heart beat monitor....it consistantly goes up and down like a heart beat instead of a steady flow, goes up as high as 10mbs then drops for a while to 0kbs and stays their for a lil bit...it apparently is loosing communications....old 3g device was a steady transfer flow rate that never dropped to 0 unless i wasnt doing anything...so why is this as well?

have'nt had any phone call's today regarding the slow down of my BT infinity broadband line.. in the last 3 hours have been online on both the PS3 & the XBOX and the problem is still there... im host in every online game i play but each game is almost unplayable every time..the actual game i play as host on the PS3 runs really slow (only as host) and looking left/right has a blurry feel to it.. on the XBOX its running slightly quicker but still nowhere like it does on both consoles when im not hosting.. when ever everybody else hosts a game that i join,after speaking to them they have had no problem what so ever.. most seem to be on a cable ISP but the speed stats are very simular to mine.. just the hosting is totally different for me...???
http://speedtest.net/result/1586999761.png
http://www.pingtest.net/result/50309878.png
just tested my speed with the above score... i still cant work out why my line is being slowed down ....
just reiterate that my g/f works from home mon-fri 8am-5pm on a live server including emails etc... the live server would involve being logged on all day checking accounts including various stock levels etc.. so she is very busy pretty much every day..
im online with my PS3/XBOX prob a couple of nights a week plus as i do shift work,on my days off i play COD most of them days .. so prob around 40/50 hours a week playing online depending..
i chose option 2 BT Infinty unlimited because i new i needed a very good line with all mine and my g/fs needs..

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>Link deleted. Posting links of outside vendors is not allowed per the VZW ToS<
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