Pantone Colors not showing in Illustrator

Hi,
I've just purchased new @pantone Pantone + Color Bridge Coated and Uncoated books. I have chosen 2347 C but cannot load this swatch in @Illustrator Illustrator or InDesign - in fact I can't see the whole page of 39C or 38C. I am using Adobe Illustrator CC
I urgently need help on this.
Many Thanks,
Amy

where did you install the color books? they should have the extension .acb
and should be placed (with Illustrator not running) in (on a PC-MAC is similar) Programs/Adobe/Adobe Illustrator/Presets/en_US/Swatches/Color Books

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http://www.worlddiabetesday.org/files/WDD_logo_guidelines_08.pdf (page 7)
http://translate.googleusercontent.com/translate_c?hl=en&sl=de&u=http://www.digitale-infop rodukte.de/logos/&prev=/search%3Fq%3D%2522pantone%2B29%2522%26start%3D30%26hl%3Den%26sa%3D N&rurl=translate.google.dk&usg=ALkJrhhJ9QAh3PoiPvmvg8yfNemVHsNbLw

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Pantone Colors not showing in Illustrator

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