PAP2T doesn't work, red light still shines

Hi,
I have a problem with my PAP2T. I connected it to the electricity and it doesn't work. Power led and Internet led still shines. I can't hear voice menu after **** Any ideas?
Best Regards.
Piotrek

unplug the ethernet cable then unplug/replug the power of the adapter -- if you are still unable to hear the voice prompt when pressing **** then you need to have this device replaced since there's no othet way of resetting it except through the IVR
| isolate! isolate! isolate! |

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