PAP2T protect from factory reset

hi
 any body idea about how any service provider can protect IVR factory reset if any customer dial 73738 in sipura configuration menu .
is there any way to disabled such parameters at device level or it can done at time of manufacturing inj the LINKSYS
plz help its urgent
thanks
am

Hi,
I think that if you setup password on both USER and ADMIN level, the factory reset even from phone shall ask for password.
Can you try that ?
UPDATE : of course at factory level those devices has lot of options to prevent access to certain functions, factory reset, provisioning and so on.
Message Edited by Scorpio-cz on 06-12-200709:19 AM

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