PAP2t - web page never loads

Hello!
I am trying to update the configuration of a remote PAP2T via the management web pages.
The user is on the other end of a private link (a WAN user). I can ping her router's IP, her PAP's IP, and her PC's IP just fine. Calls are (mostly) working fine (which is why I need to make a tiny change to her config). However, I cannot use the management interface. when I enter the unit's IP, the page partially loads but never completes. Because of this, none of the navigation links at the top of the page will function meaning I cannot get to the setup pages I need and make the changes.
Can anybody shed any light on the situation? I vaguely remember seeing something about MTU settings or something, but I cannot find that info at this time.
TIA.

You might try reducing the size of your pc's tcp receive window as outlined at the end of this thread
http://forum.voxilla.com/linksys-sipura-voip-support-forum/spa3102-cannot-access-voice-admin-advanced-internet-25964.html

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