Paper feed problem with OfficeJet CL7680

The paper feed roller does not drop to pickup the paper and then I get a load paper message.  I have tried resetting the default by unplugging and holding down the OK and cancel button as I turn on the machine but the problem persists.  I took the  machine into my local copy machine repairman who has worked on HP printers before and his analysis was the same as mine.  He basically said this is a "throw away" machine, go out a buy a new one.  Other than the paper feed roller not dropping down, the machine works perfectly and I would rather repair if if possible that spend the money for a new one that I have no confidence in.

Call Epson tech support as you are still under warranty w/them. 

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    ---- If my answer was helpful please click the Kudos star.
    If your problem is solved please click the Accept as Solution button so other forum users can use the solution.---->
    (I am an HP employee) I am not a expert on all our products, but I'll do my best to help you.

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    Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
    I am an HP employee.

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    Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
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    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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    Jason
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
    I am not an HP employee.

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