Paper Jam indicator without a paper jam in a OfficeJet L7590

I need to know how to reset the printer after there is a phantom paper jam indication. The printer "will not clear" so I can resume printing.
Thanks

Hey ,  Thanks for posting in the HP Support Forum.  I do see that a cracked gear in your HP Officejet Pro 8500 All-in-One Printer is impeding all functionality.  I would like to help you with this but that particular part is not replaceable.  I recommend you reach out to our tech support team to find out what servicing options you have available. You can click on the following link to initiate a case: www.hp.com/contacthp/
Once you fill out the online form to create your case you can choose from different direct contact methods. I hope this helps. Regards, 

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    Please click the Thumbs up icon below to thank me for responding.
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    If your problem is solved please click the "Accept as Solution" button ------------V
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    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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