Paper Tray , paper direction

We have a client interested in a small business laser printer. Typically this would be easy to find but the client needs to be sure that the paper in the papert ray gets printed on the TOP side. They have checks to put into the printer, and these checks are 1,2,3 sequenced and are from top to bottom, FACE UP. Do you know there is ANY laser printers that the paper tray print on the top (face up) side?
and a manual tray option wont work as they have over 200 checks to print at a time.

Hi BBraver,
I see you are trying to get your paper tray back in it's original position. Can you please let me know the Exact model of HP printer you are using?
I will watch for your reply, so we can begin troubleshooting!
Thanks,
HevnLgh
I work on behalf of HP
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Hp laserjet professional 1100w. cannot close paper tray. paper-stop not movable?

I managed to install and print but cannot close the paper tray. There is a little paper-stop that prevents the paper tray from closing. Seems like it should be able to fold under or something.

@Bobsbob
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
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Thank you,
Omar
I Work for HP

HP OfficeJet Pro 8500 Wireless second paper tray under Snow Leopard

He there, I have a strange problem with the second (extra) paper tray from the Office Jet Pro 8500. I have setup the tray and activated the option on the driver page on the computers, but no results. No paper is loaded from the tray and there is an error that no paper is loaded in the machine. The printer is connected via ethernet (and a time machine) and I am running snow leopard on all the machines that are connected to the printer. I have installed the latest drivers from Apple and from HP. I know that the paper tray is working, because when I make a copy on the machine localy and force him to use papertray number 2, then there is no problem.
Does anybody have the same problem?? Thanks

I also just tried connecting my 8500 wireless printer directly via usb and then downloading the HP printer drivers from Apple downloads and reinstalling.
The install hangs nearly forever on the final step, but eventually says the driver install was successful. However, then when connected via usb, I am unable to print. Printing works when you reconnect via the wireless on the 8500.
So connecting via usb and reinstalling HP printer drivers does not solve the issue. And it's puzzling, because the list of supported printers under Snow Leopard lists the Officejet Pro8500 Wireless as supporting both printing and scanning.
Somebody has it wrong.
If this scanning problem continues very long, I may be forced to uninstall Snow Leopard, because my printer is brand new.

Officejet Pro 8600 Plus Paper Tray Jammed crooked in printer

Paper tray is jammed crookedly in printer. It will not come all they way out of printer and will not completely close (remains 1 1/2" Exposed. How do I remedy?

Hello @LadyLou1, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing jam issues. I'd like to help!
I would recommend starting by removing the ink cartridges, and performing a power reset on the printer. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also suggest following the steps laid out in this document:
A 'Paper Jam' Error Displays on the HP Officejet Pro 8600 e-All-in-One Printer Series
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

My hp photosmart C310 continues to spit our blank prints until it empties the paper tray

My Hp photosmart C310 for no reason will start spitting out blank prints until the paper tray is empty. I can load paper all day and it continues printing blanks with just a D up in the corner. No prints are in Q

Hi letterleaver,
Thank you for visiting the HP Support Forums! I see your HP Photosmart C310 continuously prints out pages with a D on the top of the page, there is nothing in the print queue and if you reload the paper it will continue until the paper runs out. I can understand your frustration and would like you to complete the steps below:
1. Do a hard reset on the C310a and make sure to plug directly into a wall outlet, no surge protectors or power bars they can cause the printer to remain in error state or cause it to lose basic functionality over time. Start here: Resetting the Printer
2. I know you said there is nothing in the print queue, but there may be something stuck in the print spooler, I would like you to complete the steps listed here: Print Jobs Stuck
3. Now run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know the outcome, I will watch for your reply.
Thanks,
I got this helpful information from www.mydigitallife.info
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Problems printing when paper tray is full.

Hi all,
I'm having an issue with my printer [as above]. Whilst the paper tray is full of clean paper, the printer whirrs and clicks but does not print.
The top sheet of the paper on the right hand side as two smudges; one, the forst on the RH side 1" in and 1/8" wide; the second 2and 3/4" in and 1/2" wide. Both smudges about 1/4" high.
I dont want to go prodding and poking about insode the machine without [I hope] someone giving me some guidance.
I havent used the machine a great deal. For a while last year I printed on a blank sheet of some pre-printed weekly Mass bulletins for our local church; that with a few letters is all.
I hope someone can point me in the right way; do I need to clean rollers etc or some diagnostic function with the printer?
Thanks in advance!

Hello @Allan1,
Welcome to the HP forums.
I understand that your Photosmart C310 is not feeding paper properly.
I would like to help.
It seems like cleaning the rollers is the correct direction to go.
The following link will take you to a document with pictures and a video of cleaning the rollers.
HP Photosmart Premium e-All-in-One Printer Series (C310) - 'Out of Paper' Error Message and the Prin...
Please let me know if you need further assistance.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Missing paper tray

I use mac os x 5.4 and has just bought a HP Photosmart C6280 "all in one". When I try to print a picture from iPhoto 08 there is no choice of paper tray. I have the latest drivers and software from HP. The choice of paper tray is in the designated HP printer software but I need it directly from iPhoto. Interestingly enough, HP support says it is not their but Apples problem and asks me to contact run software update on my mac, witch I have done, and then contact Apple support. Any ideas from here will be very welcome!
tellef
oslo

I've got an HP Photosmart D7160. I see you've spoken with HP support, so you've probably been through these steps, but bear with me and let me ask so it is more clear where things have gone wrong.
When I print from iPhoto, first I get a dialog box with "iPhoto" on the top where there are options on the left for borders, etc. Then if I click on the Print box, I get the dialog box with "Print" on the top. To get to the paper tray, I choose Paper Type/Quality from the dropdown button in the middle, and then I get the option to choose "Photo Tray" from the Source dropdown button.
So, is the Source button missing? Or is the Photo Tray option greyed out?

H470: Broken "Input tray" (Paper Tray) -- Replacement part ideas?

My HP Officejet H470 Mobile Printer's "input tray" (or paper tray, lid, or closing lid) is broken. One of the 2 little "pegs" that work as its hinge have broken off. (Thanks, fabulous pet dog.) The part number, I believe, is CB028-67002.
Until I find a replacement, I must now manually feed-in paper.
I found an after market part online: The plastic lid for $140! A used H470 on ebay now is $125. I believe I've found a "refurbished" for $60. I will send a question direct to HP, but not feeling hopeful.
Ideas, anyone? If I should junk this printer -- which should be its replacement? Thanks!

Hello StudioCity,
Welcome to the HP Support Forums!
Contacting HP's Technical Support to see about further options would be the best bet. If the part is available, you would able to order from them or check prices for a product replacement. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Print crystal report in A5 paper tray

Dear Experts,
I am using VB.NET
We have different printers like "Lexmark Optra T612_DB", "HP Universal Printing PCL 5 (v4.7)", etc., in the network, there will be 2 or more trays for each printer. One of the tray has A5 paper in it. While printing Crystal report,
1. How to find in which tray A5 paper is present?
2. How to select A5 paper tray for printing?
If the above 2 are not possible with crystal report object:
1. How to print crystal report using PrintDocument object?
2. How to find in which tray A5 paper is present using PrintDocument object?
3. How to select A5 paper tray for printing? using PrintDocument object?
Currently with the following lines of .NET code, it is always printing in Tray 2
report.PrintOptions.PaperSize = PaperSize.PaperA5;
report.PrintOptions.PaperOrientation = PaperOrientation.Landscape;
Regards,
Eswar

Unfortunately, it will be up to you to find out what tray the correct paper size is in, then set that to the report. The CR APIs do not look up these values, they just expect you to know these and set them.
Ludek

HT4356 I have just updated my Epson printer to one which supports air print but consider it to be a waste of money as my printer has two paper trays and there is option to choose which try...just "print" How can I print photos via AirPrint from photo tr

Hi,
First-timer on this...Just updated my printer which was less than one year old, to one which had Air Print capabilities. This one is the Epson XP605 which has two trays, one being for photos. Each time I tried to Air Print a photo, it printed from the A4 plain paper tray instead of the Photo Tray.Twice...then I came into my study and changed the printer settings to Tray 1 (photo tray) Photo paper, size 5x7 and Photo Best, but still it printed on plain A 4 paper. Would be most grateful for any help, although I did read on one Apple site that AirPrint may not be able to choose trays!!!! "may not"?? Thanks

I just figured out the print quality issue for my wife with her new iMac and new printer.
She replaced both at once and she couldn't understand why her Artisan 730 was lower quality then her Epson R280 when they had the same specs.
Turns out the newer printer had the option to connect via wifi which we used during setup.
The driver options are completely different depending on how you connect.
Once I connected via USB the correct options were available and the print quality was better.
Looking at the R2400 it dies not have wifi, but while researching the problem for my wife someone esle was having an issue updating to the latest printer driver.
If you go into the print utility from the Printer and Scanner system preference and under the general tab you should have driver 5.5.
One user had to delete the old printer driver before Software Update loaded the newer printer driver.
https://discussions.apple.com/message/15947486#15947486
On my MacBook Pro (w Snow Leopard) I always had to reconnect my wifi at home when it woke up. I upgraded my router from an old Netgear to a newer N D-Link and stopped having to do that.
I would be surprised you would have that problem with an Airport Extreme, you might check to see if there is a firmware update for it.

How can I print from my ipad to the plain paper tray not the photo tray?

I have a new
HP Photosmart Plus All-in-One Printer - B209a
and an ipad on my showroom floor.
I let my customers use the ipad to browse through photos of items that are not on display, then print some of the photos. Right now the print job always goes to the photo tray - but I want it to print on plain letter size paper. If there is no photo paper in the tray, the print job fails with an out of paper error.
Is there a way to get this printer to print photos from the ipad photos app onto the standard paper tray?
Thanks in advance for any insight you can give me.
Richard

Photos will always print from the photo tray, if the printer has one. This cannot be configured by the user currently.
(Although I am an HP employee, I am speaking for myself and not for HP)

Paper tray won't close

HP Color LaserJet CM2320nf MFP printer:
So, I put more paper in the paper tray and closed the drawer as usual. Only the drawer will not close. I have looked inside to see if there is anything visible that would prevent it from closing. I see nothing. Without paper, I can't print easily (just with a couple pieces of paper). This is wierd. Has never happened before.
I have turned off and on the printer, not that that would help -- but the paper tray will still not slide into the printer.

Hi tonjalr,
Welcome to the HP Forums!
I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/ .
I hope this helps.
I worked on behalf of HP

Printing 4x6 photos on HP Laserjet 4630. photo paper tray not working?

I am trying to print 4x6 photos on glossy paper. My printer has a photo paper tray in addition to a standard letter tray. When I specify 4x6 borderless glossy paper in the print parameters, the printer keeps pulling from the standard paper tray instead of the photo tray on top of the printer. This has worked for me in the past, but I haven't used it in a long time. What must I be doing wrong?

Hey. I'm a photographer with the C4280.
This printer takes care of 8.5 x 11's pretty much perfectly. But 4 x 6 not for me on iPhoto or Photoshop.
So what I did was I set up a pages document with a blank template, set at 4 x 6 inches.
I dragged rulers about .25inches in and threw in the photo set at 4 x 6 ratio. So... most photos are 4 x 6, just resize it to fit in the rulers.
I've noticed in most occasions it cuts off the top of the photo document when laid out in portrait.
What I do is a hit command p, select the printer but choose under the drop box that says "layout" i hit borderless printing, and a selectable box will show up saying "print borderless" and i just clicked it.
on the document though you might want to make the opacity 10% to save ink. you have to trouble shoot the exact place to set and drag up or down the photo. but once you get it, its reliable the duration the document is open and the printer is on.
i know its kind of pointless for one, but i had a shoot with live printing on the spot with this printer and its great. you can add texts boxes and put those perfectly where you want (once you set the picture so its set) and throw in another picture and really customize the 4 x 6.
i printed a postcard with the writing already in it. just had to mail it no writing involved.
you also need iwork 08 or 09. i have 08 but im sure 09 works. so if you save the pages doc as a template you can just drag in the image file into where the old image is and print that way.
command p, choose borderless printing in the drop box and click print borderless. it should work.
email me for a copy of my pages document. [email protected]
i promise though, with canon or epson 4 x 6 print paper, its pretty amazing. almost comparable to my prints from my printer.
or you can fit 12 3.5 x 2inch (business card sized) pics on an 8.5 x 11.

Paper tray hp laserjet 1018

It should be simple. I cannot close the paper tray of my HP LaserJet 1018 printer. It is hinged and when I lift it, it moves about 30 degrees and stops. I am afraid that if I force it any farther something will break. How does it close? It was close when I bought it.

@Bobsbob
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

Wrong automatic paper tray selection in HP LaserJet M3035 printer.

Hello,
I have a printer (this one http://h10010.www1.hp.com/wwpc/us/en/sm/WF06b/18972-18972-3328064-12004-3328083-2512333-2512337-3435... ) shared in Active Directory by several users (running Windows XP machines). The thing is that no matter how many times I try to set the source paper tray to a specific one, it seems it doesnt apply/store the changes, and it comes back to Auto tray selection (and it always selects tray #1, which is the one im trying to avoid), causing an issue which needs to be solved by hand.
Thanks a lot in advance.

1. Go into your SETUP MENU on your printer.
2. Choose PREFERENCES
3. Choose DEFAULT TRAY.
Try it and let me know what happens, thanks.
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Paper Tray , paper direction

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