Paper won't feed in C4780

I have a C4780 that is about a month over a year old now. I've loaded a few sheets into the tray and attempt to print a document. The printer receives the document and begins the initial process of moving gears around. All of a sudden it makes two very short loud noises and then the screen on the printer displays a message saying something to the effect of "No paper loaded." I've read through the support documents that run you through cleaning the feed wheels. Didn't work. Any other ideas?

Make sure you are using regular paper. Try stacking about 90 sheets in the tray and see if that helps. If not try about 5 sheets of a rougher heavy paper (sometimes dust builds up on the pick roller and running some rough sheets through it will clean the pick roller).
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