Paper won't release after printing

I don't know if it happened after a techie at HP suggested a different driver to access the e-print functions on my HP Envy printer, but some times the paper won't be released after printing. I have to give it another function, then cancel the function, to get the printout.

Hi
I see.
Have you by chance set the Docked icon to Keep In Dock, found by clicking and holding down on the docked icon?
Furthermore you say the printer icon stays open showing a green arrow, so is that both the printer utility and the printer both showing in the dock?
i think normally, there should only be the printer utility, a green open printer symbol doesn't ring a bell, so to speak.
roam

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Deskjet 3050A printer--paper won't feed into printer

I have checked for jammed paper and taken the printer apart as far as I can, but after five hours of trying to see why paper won't feed into the printer, I give up. Any ideas?

Hello-
Check out this link to see if it can help.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02720337&tmp_task=solveCategory&cc=us&dlc=en&la...
Step three "Clean the Pick Rollers" might help.
Try all the steps in order.
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
Donald

Track pad won't release after dragging

My magic trackpad has developed a problem. Whenever I try to drag something, either a window, or a graphic in Photoshop, trackpad refuses to let go. I suspect this has been slowly worsening. pressing the button on the side of the trackpad sometimes fixes this but sometimes it doesn't. Is this a hardware or a software issue? Any suggestions on ways of correcting this?

I haver run macKeeper to see if this is a virus or trojan and apparently its not.
Do not install MacKeeper
I can select an image or multiple images from the desk top but the track pad won't release them when i try and click to drop them.
Create a new user account and log into it, does the problem continue?
If so, then take it to Apple your battery is likely swellling.

Printer won't quit after printing

After I print anything from my eMac to the HP laser printer it is hooked up to, the printer icon stays in the dock with the little arrow under it showing that it is open. It won't quit automatically; I have to manually go in and quit the printer. I tried looking in the dock and print preferences, but couldn't figure out how to get the printer to quit automatically once it is done. Any help would be appreciated, since this is a new computer in my school lab (although the machine itself isn't new), and the kids love to click on anything they see, so the less they see, the better.
Thanks in advance!

Hi
I see.
Have you by chance set the Docked icon to Keep In Dock, found by clicking and holding down on the docked icon?
Furthermore you say the printer icon stays open showing a green arrow, so is that both the printer utility and the printer both showing in the dock?
i think normally, there should only be the printer utility, a green open printer symbol doesn't ring a bell, so to speak.
roam

WPSM54G won't reconnect after printer being shut off and back on.

I have a HP Deskjet 2510. It prints well untill I turn the printer off and got to use it the next time. When I turn it on the USB light on the router doesn't even light up. I have to unplug it and plug it back in then it works fine untill next time. The printer is hooked up thru an ethernet connection for 1 computer and wirelessly for another. Same problem with both computers. Any help?
Solved!
Go to Solution.

whetsel.m wrote:
Uninstalled and reinstalled software for both the new printer and printserver. Still same problem. Printserver won't automatically connect when printer is turned back on. Removed Ethernet cable from print server. Still same problem.
It might be firmware is already old. Make sure printserver’s firmware is updated. Reset and reconfigure.
Title: Upgrading the firmware of a WPSM54G Article ID: 17164http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=de1a87fe3d624ce780f2c804de247ac4_17164.xml&pid=80&...
Title: Setting-Up the PrintServer Article ID: 5032http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=59c0e1ff7adc408094106ce4f8688902_5032.xml&pid=80&r...

Adobe 6 won't refresh after printing.

I have a client who prints to her pdf device. The option is set to open additional pdfs in a new window. When she prints the first document displays without a problem. But the next time she prints if she doesn't close adobe the window will pop up but it will have her last document displayed. A new window never opens nor does the document open in the same window. any ideas?

Without proper system info and other technical details we can't even begin to guess.
Mylenium

After printing 'hpdot4d' process prevents computer from sleeping

Hi,
I noticed that after printing a document that the process named 'hpdot4d' continually writes something as seen in fs_usage preventing the computer from going to sleep. The computer sleeps fine before printing and won't sleep after printing. If I kill the process the computer will sleep again on it's own. I am using an HP Photosmart 8250 with the Mac Pro.
This is what shows up continuously in fs_usage after printing a document.
21:01:45.042 select S=0 0.100020 W hpdot4d
21:01:45.116 write F=2 B=0x65 0.000009 hpdot4d
21:01:45.116 write F=2 B=0x75 0.000002 hpdot4d
21:01:45.116 write F=2 B=0x65 0.000002 hpdot4d
21:01:45.116 write F=2 B=0x75 0.000002 hpdot4d
21:01:45.116 write F=2 B=0x65 0.000002 hpdot4d
Anyone else have this problem? Where can I make Apple aware of this if this is a bug that can be fixed? As far as I remember this wasn't a problem in Tiger.
Thanks.

For what it's worth, I've had that hpdot4d process showing up ever since I set up my HP officejet 5610 on my Mac, and I'm still running 10.4. I'm pretty sure this is an HP problem, not an Apple problem...
--John

Paper won't pull through the printer

I've tried cleaning the rollers. Thought that was going to help but it still won't pull paper through. It pulls through more than one sheet and creates a paper jam or it will take one sheet but sounds like it is printing but isn't pulling the paper through and is not printing. This is a fairly recent problem, after I got a Scam computer protector called Vista. I've removed that, but things haven't been the same.

Try this. Hope this helps.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&docname=c00601439&dlc=en&lc=en&jumpid=reg_R1002_USEN
Please click on KUDOS if you find my solution helpful.

Printer won't work after installing mountain lion?

printer won't work after installing mountain lion?

Assuming you've first checked Software Update to see if there are any updated drivers and it's still not working, you could try resetting the printing system.
System Preferences>Print & Scan, Control+Click or Right Click on a printer on the left and select 'reset printing system'. All printers will be deleted and need to be added again.

The paper after printing comes distorted and rolled with 2 sides

Hello! I've bought the HP LaserJet M1132 MFP All-In-One, and i've found that after printing (the quality is great) the paper comes rolled with both sides (left and right). The roll goes behind the printed side. When you put this paper on the table it's not straight, but like a hill.
How I can fix it? Only at service?
Paper is simple, A4 white, 80g/m2 office paper for laser printers.
1. HP LaserJet M1132 MFP.
Product number: CE847A
2. Snow Leopard 10.6.8
3. No errors
4. no changes
Thank you!

Dear Vitaly,
You may have same output with different functions (Print/Copy)
Make sure you output tray is empty and output tray is totaly open.
It seems there’s no problem with the printer, Please make sure you paper is perfectly dry and the humidity is normal with in the environment. It could be the papers laying for long time in you printer’s input tray and got effected by moisture.
Try with fresh papers from new packet.
Goodluck!
Tech.Pro

Hp c4280 photo-smart added to new hp pavilion dv7 notebook. printing custom sized paper won't center

I recently bought an HP Pavilion dv7 notebook and added my HP C4280 printer. It prints normal things fine, but when I try to print with custom size paper (for instance, 5" by 10" notecards) and want my information centered in the middle of the page, the alignment prints it in the middle of an 8.5" by 11," way off center. I've read help on word and hp and can't find an answer. The only difference is an updated version of word.
I did download the patch and had no luck with that. Any suggestions would be great! Thanks!

Hi - It definitely sounds like the SW or printer driver isn't recognizing the paper size. First thing I would do is make sure that the paper size in both the printer driver and in Word match. For the printer driver, go into File, Print and you should see an option for Printing Options or Printing Properties. Click there and verify that you've got the paper size set correctly. In Word (not sure which version you're using) 2010, go into Page Layout and choose Size to make sure it matches the printer driver. Try printing again.
I'm assuming you're using the printer driver that came with the printer? If not, you can download the latest Win7 driver from here. Once downloaded, install it and follow the steps above.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

Hp 1210v all-in-one; paper won't feed through

Printer turns on, paper won't feed through, screen comes up you need to load paper and there is paper. Already opened the back of printer and cleaned the rollers? Can i get in through the front of the printer????

Hello @WSimsIV,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 6510, you are unable to print in black ink.
I would like you to continue here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in as well as the product Warranty status: HP Warranty Checker
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Printing: Why are most paper types disabled in HP printer dialog from Photoshop?

Hi all.
I'm trying to create a printer profile with a GretagMacbeth EyeOne. I've found that from the EyeOne software or from Preview, all paper types are enabled in the Print configuration dialog for my HP C5100-series printer. When trying to print the test chart from Photoshop CS3 (which is necessary, because EyeOne offers no provision for printing on 4x6 photo paper), most paper types (even HP-brand ones) are disabled. It doesn't matter what paper size or source tray I choose.
For example, under the "photo paper" category, only the asterisked ones below are enabled:
*HP Premium Plus photo papers
HP Premium photo papers
*HP Advanced photo paper
HP Photo paper
HP Everyday Photo Paper, semi-gloss
HP Everyday Photo Paper, matte
other photo papers
Anyone know why papers would be disabled under Photoshop?
Thanks.

Just read this and thread 1889763 on the subject of greyed out paper types but only after two days of faffing around. I am on Snow Leopard and have just replaced a printer with an HP CC335 (also known as a C309a). Same problem. I get a full range of papers in Pages application but in Photshop there are only a couple of inkjet and photo papers and all the other media types and sub menus are greyed. I did not initally install any drivers from HP or the printer's CD as I had read the HP warning at:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01846935&cc=uk&lc=en&dlc=en&product=3 737195
A short time after setting up the printer there was a driver update to 2.3 which happned through the Apple software update although I still see v 2.2.1 when I loook in 'about this mac.' Someone on Apple's forum noted that HP had released 2.3 drivers so I downloaed and installed them from HP yesterday. I still only see v2.2.1 and of course none of this has cured the problem.
AS the printer is only a couple of weeks old I will retrun it unless there is a solution. Is there one? Anyone recommend a good all-in-one (plus fax?) that will function properly with photoshop?

Photosmart C5180- paper won't feed correctly

Hi,
We had a paper jam and after I cleared it, the paper won't feed correctly.
If I feed one piece at a time, it will do it. Otherwise, it pulls the top paper
from only the right side (as you are looking in) and causes another jam.
If anyone has any suggestions, or can tell me where to have this fixed,
I would be greatly appreciative.
Mininet

Hi , I can help you with your reset request. I moved your post from its original location, but can see you tried everything suggested by DocCottle here: Photosmart C310 paper won't feed. I will send you a PM (Private Message), but before I do, feel free to review the HP Privacy Statement. This Privacy Statement informs you of our privacy practices and of the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is readily available on our HP.com home page and at the bottom of every HP web page. There are an increasing number of posts in this forum and elsewhere in the internet with the steps to do a resets on different printers. The reset itself will sometimes fix problems, so the reset is not the issue. Some resets require you to enter button combinations to open special menus on your printer that you were never meant to access. These special menus are used by the developers and support personnel for debugging issues, but they are not meant for untrained users and can have unintended results. One wrong button push and you no could no longer have a printer, but instead a pricey paper weight. To top it off, if you do happen to "brick" the printer this way, it is considered customer induced damage, and voids the warranty automatically. These resets are only meant to be given out and used as a last resort, and under direct instruction of a HP tech support representative. They should not be done lightly! Printer Resets: What You Should Know Please check the little envelope on the top right hand corner of the forums page to check your Forums inbox.

My problem is that after printing the first photo or picture, when I come to print a second, both the Colour Management and Epson Colour Controls are greyed out and showing No Colour Management

I have recently purchased a Mac computer (updated to Maverick) to go with my Epson Stylus Photo RX500 printer which has given excellent service with my old Windows computer. However, when trying to print pictures or photos via Photoshop Elements 11, the best results I can get are using the Colour Management and Epson Colour controls in the printing options box.
My problem is that after printing the first photo or picture, when I come to print a second, both the Colour Management and Epson Colour Controls are greyed out and showing No Colour Management, The only way I can reset the controls is to shut down the printer and computer and restart.
Could there may be a setting somewhere that I need to adjust please? I have been in touch with Epson and they say that the Epson Colour controls are part of the Photoshop Elements software but a post on the Adobe forum brought no results and I am unable to contact Adobe.
<Edited by Host>

Hello Garry. Thanks for the reply. I guess I should have used a different title from "How do I post a question?" That should come after trying to resolved the colour settings first. However, to answer your question, after experimenting with all the different settings in Photoshop Elements and Epson software, I now start with PSE11 Colour settings then click "no colour management" then after clicking Print, I choose "More Options/Colour Management/Colour Handling/Printer Manages Colour" then I choose "Page Setup/Layout/Colour Matching" which then shows Epson Colour Controls but I also choose "Layout/Colour Management" which then shows "Colour Controls/Mode" I then of course choose an Epson printer profile depending on the paper I am using. I get good results but as I said, the Colour Matching and Colour Controls are then greyed out. Hope that makes sense.

Paper won't release after printing

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