Paperfree Billing
hi, I have just spoke to BT as my new bill has no discount for paperfree billing and Bt customer service have just informed me that online paperfree billing discount is no longer available,Was anyone else aware of this?
Solved!
Go to Solution.
This document:
http://www.productsandservices.bt.com/consumer/consumerProducts/pdf/UKInternationalprices.pdf
says the following about the discount:
Paper-free Billing Discount
This discount is no longer available from 1st September 2010.
If you previously agreed that we should not send you a paper
bill, you will continue to receive a discount of £1.25 (inc VAT)
on your account for every month in which you spend at least
£13.60 (inc VAT) on rental charges, provided that you pay your
bills by direct debit or monthly payment plan. The discount is
applied on a per account basis to customers on Calling Plans.
This discount will be removed if you:
• View your account on-line but opt to receive a paper copy as
well; or
• change back to receiving paper bills at any point.
The discount cannot then be reinstated if you later decide that
we should not send you a paper bill.
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Hi Niceone01,
Sorry to hear of the problems you've had with this. If you decide you want to change to paperfree billing let us know and we'll look into this for you.
Thanks,
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Line saver loss of paper free discount
Am happy to get a discount on my line rental by paying up front but cannot understand why I have to loose the paperfree billing discount. I will still be getting a bill for calls so are BT now going to post this out to me? Seems rather senseless
I too took up this line saver offer. And had selected paper free billing. Mainly because the posties round these parts can't read and put my mail in other peoples letterboxes. With similar addresses.
I suspect you will continue to be paper free.
I also suspect this (removal of unconnected discount) is a ruse by BT to reduce the actual discount so they can continue to advertise a discount of Y when it is really X. X being less than Y of course.
By the way I noticed (eventually) that my last phone bill was not collected by direct debit and was told by BT this was because the upfront line saver payment exceeded my phone bill.
This caused me a problem trying to reconcile my bank balance with some financial software on my PC.
Weird or what?
Hope this is constructive.
El enfadado (the angry one) -
We have put together a few FAQs to help with some of the questions you might have about your BT bill.
Please click on the links below to find the answer you're looking for:
I don’t understand my bill – what do all these charges mean?
Help with my rental charges
__ (i) Where can I find a breakdown of my BT rental charges?
__ (ii) I recently changed my package and think I've been charged twice
I need help with my bill
Why is my bill higher than normal?
I thought the calls in my Calling Plan were free - why have I been charged?
Can I view my BT bill online at My BT?
What do I do if I want to change or cancel my BT package?
Check below for is a list of our archived billing posts:
How to get the most from your online account
Why go paper-free?
Live Chat - Connect to a billing advisor
Your Bill explained
How to get the most from your MyBT account and reasons to go paperfree
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.Where can I find a breakdown of my BT rental charges?
The rental charges (sometimes called service charges) shown on your bill are for line rental, plus any additional services such as Calling Features. You're charged for these in advance.
You can view your current rental charges online when you sign up for My BT.
I recently changed my package and think I've been charged twice
When you change your telephone calling plan, calling feature, broadband or BT Vision package, you may get a bill that's confusing or looks like you've been charged twice.
Don't worry, you won't be charged twice. We charge in advance for our services, so you'll see charges for both your old and new services on the bill, even though your old service has been cancelled. You'll be refunded what you paid in advance for your old service on the same bill that shows the advance charges for your new service.
This can also happen when we rename or re-price our products and services. You should see that you've been refunded for the old product name and then charged the same price for the new product name.
Example:
Below is an example of what you might see if you change your package after your bill is issued.
Mr. Smith is on the Unlimited Evening and Weekend Plan and is charged in advance for his service. This is shown on the bill he gets every three months.
Mr. Smith's bill is issued on 1st May and will show the standard advance charges from 1st May to the 31st July, as shown below.
On the May 23rd Mr. Smith calls BT to change from the Unlimited Evening and Weekend Plan to the Unlimited Anytime Plan. Because he's already been charged for the Unlimited Evening and Weekend Plan on the bill from the 1st May, the changes he's made will be shown on his next bill.
When Mr. Smith's next bill is produced on 1st August, he can see the changes to his rental charges. You can see from the highlighted area on the bill pictured below that Mr. Smith has been refunded the charges he's paid in advance for his old Unlimited Evening and Weekend Plan.
This refund is from the time Mr. Smith changed the package (23rd May) until the end of the previous billing period (31st July). The refunded amount shows as -£35.63.
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
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it is always good to search in Google before posting .LSMW is very old topic and i am sure you will get lots of Documents on this .Please go through the below link .you will get some idea on this.
http://scn.sap.com/thread/1012472
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We have depot Plant.
Purchase material from vendors and salling to customer.
same Capturing excise in J1IG and Passing through J1IJ.
its working fine.
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How to raise the supplimentor Invoice to Customer with captured additional Excise through J1IGA.?
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You can select the additional invoice from the Excise Invoice tab in J1IJ.
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Here is a urgent issue
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I would be surprised if you say that excise values are flowing in billing document and also in excise invoice and if your issue is only tax, then as already suggested, maintain a condition record (with the date in line with pricing date in billing document) and try.
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As you know the accounting document for the excise invoice is made with respect to billing document but if the billing document is not having the delivery document then it will not generate any accounting document for this. So you do some testing with ship to party as India then we can see what the effect is coming to it.
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thanks
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