Parallel printer locks up program

We have an issue with the printer connected to the parallel port not working now and locks up the lookout application. We also have a modbus no response issue with 2 rtu's. The modbus error shows a 96%
good response and 4% no response. All other rtu's are at a near 100% good response.
wescom

Hello dru83rey,
Welcome to the HP Forums.
I see that you are having an issue with the printer freezing up on you.
I do have a few suggestions that we can try.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Do a proper power cycle with the use of the ON/OFF button on the printer once it is connected to the wall outlet. This will do a semi power reset on the printer.
Let me know how you make out and if you have any other questions or concerns, feel free to ask.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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Say thanks by clicking the Kudos Thumbs Up to the right in the post.
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Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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Average InkJet printers will range between 8 cents per page and 18 cents per page.
Most Laser printers will average between 2 cents per page and 3 cents per page (unless you buy a color laser, then you're up to between 10 cents and 18 cents per page).
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Parallel printer locks up program

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